Try our new research platform with insights from 80,000+ expert users

Citrix Gateway vs Symantec VIP Access Manager comparison

 

Comparison Buyer's Guide

Executive Summary

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

Citrix Gateway
Average Rating
8.2
Reviews Sentiment
6.6
Number of Reviews
38
Ranking in other categories
Universal Access Gateways (1st), SSL VPN (2nd), Enterprise Infrastructure VPN (10th)
Symantec VIP Access Manager
Average Rating
8.4
Reviews Sentiment
7.4
Number of Reviews
15
Ranking in other categories
Authentication Systems (16th), Access Management (17th)
 

Mindshare comparison

Citrix Gateway and Symantec VIP Access Manager aren’t in the same category and serve different purposes. Citrix Gateway is designed for Universal Access Gateways and holds a mindshare of 50.0%, up 45.0% compared to last year.
Symantec VIP Access Manager, on the other hand, focuses on Authentication Systems, holds 1.7% mindshare, down 2.4% since last year.
Universal Access Gateways
Authentication Systems
 

Featured Reviews

VivekKumar10 - PeerSpot reviewer
Enables secure remote access and load balancing with enhanced protection features
I find Citrix Gateway valuable for its capabilities as a reverse proxy, providing security to applications exposed to the Internet. Key features include load balancing, dual-factor authentication, clientless VPN, and Web Application Firewall (WAF). The product effectively helps me protect the organization's network from potential threats, thereby securing our environment from hackers and ransomware attacks.
Berk Onur - PeerSpot reviewer
With its mobile application, this tool offers a convenient and user-friendly experience to its users
To improve the tool, I think that the solution should consider integrations with other cybersecurity and IT technologies, such as Privileged Access Management and Site Integration. Additionally, the implementation of second-factor authentication via Symantec VIP Access Manager, CyberArk, and Delinea, among other technologies, could be best for the product. While the existing technology is okay, improving the integration capabilities for Symantec VIP Access Manager would benefit the product. I would like to see the solution meet the integration needs at our company. While many cybersecurity solutions can function independently, they often lack integration with our systems due to missed integration points. Improving the solution's integration feature would be beneficial.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"The solution has very flexible configuration."
"The solution is very stable. If I were to rate it out of ten, I would give stability a nine."
"It's easy to use. Also, the deployment part is perfect."
"Most of our customers are using the load balancing feature and also the verification feature is good as well, in my experience."
"What I find most valuable about this solution, is that it runs seamlessly."
"The most valuable feature is that it is secure."
"Citrix Gateway offers an array of valuable features."
"For our use case, it was scalable. There were at least 25 end users using this solution from remote locations. And once the connection was established, there weren't any complaints."
"Other than it provides us with remote access, so it's fairly easy to install, fairly easy to set up, and provides us the ability to get into our corporate environment."
"It's a good tool. It's pretty straightforward."
"Cloud-based service and management."
"The VPN we are using is good and working quite well."
"The two-factor authentication is most definitely valuable and moves us closer to being able to check off those important boxes for compliance."
"It offers more platform support, like Apple, Android, and Microsoft."
"The product is useful for providing user access from an in-built office server as we follow the work-from-home model."
"The tool has been very stable, in my experience. Also, I haven't faced any issues or problems with integration or connectivity."
 

Cons

"I would like to see better configuration of repairs and downloading certification."
"When it comes to the VDA environment, making it additionally stable is important."
"The solution can be a bit pricey."
"The tool must provide better integration and connectivity."
"Stability and security could be enhanced."
"Technical support could be improved."
"I consider Citrix Gateway to be an expensive solution, generally ranging from $5,000 to $15,000 yearly, depending on the model."
"As Citrix Gateway is a third party solution, we wish to have one which is more integrated and involves less administration."
"If they had dashboards or a report for managers or executives, then it would allow them to see the status and have it make sense to them."
"Every time that I have a new phone or computer, it takes a little longer to deploy it."
"The gateway server is a RADIUS server, but it lacks the functionality of returning RADIUS attributes other than those that are required for the gateway to authenticate the users."
"It is challenging to use when installing a new version."
"It gets out of sync with Active Directory or whatever it might be, whatever the authentication piece is on Active Directory, and they just reset it on the backend. I never have to contact the vendor."
"Maybe Symantec could consider providing a step-by-step guide for first-time users."
"I would like to see the solution meet the integration needs at our company...Improving the solution's integration feature would be beneficial."
"In the next release, I would like the ability to work offline with remote access."
 

Pricing and Cost Advice

"It is expensive and requires proper planning with strategy."
"There is a license to use Citrix Gateway and it is less expensive to use when compared to other solutions."
"I believe the pricing is comparable to SaaS"
"The price could be lower."
"Usually with Citrix the issue is the pricing, especially for the African region. We believe it's really expensive."
"It costs about 4,000 a year."
"The solution has a yearly licensing fee."
"There are two or three different models, but you can actually have a CapEx where you purchase the unit outright and then there's a yearly maintenance cost on top for years two and three, and four, or you can actually do a subscription purchase through Citrix cloud and you pay on a monthly basis, or you can have a three-year subscription contract as well. I give the solution a six out of ten for its cost."
"There is a one-time setup fee plus the licenses are provided as per the number of users. For SMS and voice calls, the costs are separate."
"There are additional costs for maintenance."
"I can say that the solution is worth the money."
"Licensing and pricing seems very fair."
report
Use our free recommendation engine to learn which Universal Access Gateways solutions are best for your needs.
859,957 professionals have used our research since 2012.
 

Top Industries

By visitors reading reviews
Educational Organization
32%
Financial Services Firm
10%
Computer Software Company
8%
Manufacturing Company
6%
Computer Software Company
16%
Financial Services Firm
14%
Healthcare Company
9%
Insurance Company
8%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
 

Questions from the Community

What do you like most about Citrix Gateway?
We can maintain our systems using the solution.
What is your experience regarding pricing and costs for Citrix Gateway?
I consider Citrix Gateway to be an expensive solution, generally ranging from $5,000 to $15,000 yearly, depending on the model. It is seen as a premium product compared to competitors like F5, and ...
What needs improvement with Citrix Gateway?
In the past, I submitted some support tickets, and while the support did resolve the problems, the time taken was sometimes long. They can perhaps improve the time for solutions in the support tick...
What do you like most about Symantec VIP Access Manager?
The product is useful for providing user access from an in-built office server as we follow the work-from-home model.
What is your experience regarding pricing and costs for Symantec VIP Access Manager?
The pricing would most likely charge per user based on how many accounts have access to the IT managers.
What needs improvement with Symantec VIP Access Manager?
The product's connection speed needs improvement. Sometimes, I need help connecting my mobile to the main office's system due to a version upgrade. It is challenging to use when installing a new ve...
 

Also Known As

Citrix NetScaler Unified Gateway
Symantec VIP
 

Overview

 

Sample Customers

Aeronamic, Avianca, Bechtel Corporation, Betfair UK, Catholic University Leuven (K.U. Leuven), Centene Corporation, Cerner, Charityshare, City of High Point, Clark Builders
Maine Medical Center, Aria S.p.A
Find out what your peers are saying about Citrix, SonicWall and others in Universal Access Gateways. Updated: June 2025.
859,957 professionals have used our research since 2012.