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Citrix Gateway vs Symantec VIP Access Manager comparison

 

Comparison Buyer's Guide

Executive Summary

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

Citrix Gateway
Average Rating
8.2
Reviews Sentiment
6.5
Number of Reviews
39
Ranking in other categories
Universal Access Gateways (1st), SSL VPN (4th), Enterprise Infrastructure VPN (9th)
Symantec VIP Access Manager
Average Rating
8.4
Reviews Sentiment
7.4
Number of Reviews
15
Ranking in other categories
Authentication Systems (13th), Access Management (18th)
 

Mindshare comparison

Citrix Gateway and Symantec VIP Access Manager aren’t in the same category and serve different purposes. Citrix Gateway is designed for Universal Access Gateways and holds a mindshare of 40.8%, down 45.2% compared to last year.
Symantec VIP Access Manager, on the other hand, focuses on Authentication Systems, holds 1.9% mindshare, up 1.9% since last year.
Universal Access Gateways Market Share Distribution
ProductMarket Share (%)
Citrix Gateway40.8%
SonicWall SMA42.1%
Other17.099999999999994%
Universal Access Gateways
Authentication Systems Market Share Distribution
ProductMarket Share (%)
Symantec VIP Access Manager1.9%
Microsoft Entra ID9.6%
Cisco Duo6.0%
Other82.5%
Authentication Systems
 

Featured Reviews

SK
Enterprise Architect at Wipro Limited
Strong security and versatile features drive positive experience, but support responsiveness can improve
The main purpose of Citrix Gateway is to enforce the appropriate level of access to the correct user on the proper device under the correct conditions. This is enabled through Citrix Gateway combined with endpoint analysis and optional Citrix analytics for security. Regarding improvements, implementing adaptive access policies on Citrix Gateway could be enhanced, particularly in security posture. Although it enforces real-time contextual access control based on device, user network risk, certain aspects can be improved. Other areas for improvement include BYOD access control and risk-based decision-making. Additionally, there is potential for reducing administrative overhead by applying policies dynamically based on context rather than static rules. Incident response speed is another area that could be enhanced.
Berk Onur - PeerSpot reviewer
Presales Consultant at Cyberwise
With its mobile application, this tool offers a convenient and user-friendly experience to its users
To improve the tool, I think that the solution should consider integrations with other cybersecurity and IT technologies, such as Privileged Access Management and Site Integration. Additionally, the implementation of second-factor authentication via Symantec VIP Access Manager, CyberArk, and Delinea, among other technologies, could be best for the product. While the existing technology is okay, improving the integration capabilities for Symantec VIP Access Manager would benefit the product. I would like to see the solution meet the integration needs at our company. While many cybersecurity solutions can function independently, they often lack integration with our systems due to missed integration points. Improving the solution's integration feature would be beneficial.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"For our use case, it was scalable. There were at least 25 end users using this solution from remote locations. And once the connection was established, there weren't any complaints."
"The solution is very stable. If I were to rate it out of ten, I would give stability a nine."
"The session monitoring capability is good."
"The features that we have found most valuable are the web app support and VPN."
"What I find most valuable about this solution, is that it runs seamlessly."
"The stability of the solution is perfect."
"Providing our organization the ability to work remotely was the most valuable feature of Citrix Gateway. I also enjoy that they are always adding features."
"We can maintain our systems using the solution."
"In this version 9.1, lots of changes are done for the dashboard, User Store etc."
"The two-factor authentication is most definitely valuable and moves us closer to being able to check off those important boxes for compliance."
"It's a good tool. It's pretty straightforward."
"The product is useful for providing user access from an in-built office server as we follow the work-from-home model."
"The tool has been very stable, in my experience. Also, I haven't faced any issues or problems with integration or connectivity."
"The VPN we are using is good and working quite well."
"It is easy to use."
"Other than it provides us with remote access, so it's fairly easy to install, fairly easy to set up, and provides us the ability to get into our corporate environment."
 

Cons

"As Citrix Gateway is a third party solution, we wish to have one which is more integrated and involves less administration."
"The load balancing could be improved."
"Sometimes the input-output has issues."
"We have experienced issues relating to multi-factor authentication"
"It would be nice if they offered easier setups and implementation wizards."
"The major issue is price. I would also like them to make other aspects more accessible."
"Technical support could be improved."
"Citrix Gateway could improve the speed of the VPN. I sometimes have to wait for 10 to 15 minutes to get connected and other times when I am connected I have to abort, and reconnect."
"Geofencing needs improvement."
"I would like to see the solution meet the integration needs at our company...Improving the solution's integration feature would be beneficial."
"Every time that I have a new phone or computer, it takes a little longer to deploy it."
"The gateway server is a RADIUS server, but it lacks the functionality of returning RADIUS attributes other than those that are required for the gateway to authenticate the users."
"In the next release, I would like the ability to work offline with remote access."
"The User Store synchronization part needs to improve. Also, the logs, reports, and dashboard can be improved."
"If they had dashboards or a report for managers or executives, then it would allow them to see the status and have it make sense to them."
"It is challenging to use when installing a new version."
 

Pricing and Cost Advice

"It costs about 4,000 a year."
"Citrix is quite expensive."
"There is a license to use Citrix Gateway and it is less expensive to use when compared to other solutions."
"I consider Citrix Gateway to be an expensive solution, generally ranging from $5,000 to $15,000 yearly, depending on the model."
"The price could be lower."
"There are two or three different models, but you can actually have a CapEx where you purchase the unit outright and then there's a yearly maintenance cost on top for years two and three, and four, or you can actually do a subscription purchase through Citrix cloud and you pay on a monthly basis, or you can have a three-year subscription contract as well. I give the solution a six out of ten for its cost."
"The solution has a yearly licensing fee."
"It is expensive and requires proper planning with strategy."
"There is a one-time setup fee plus the licenses are provided as per the number of users. For SMS and voice calls, the costs are separate."
"I can say that the solution is worth the money."
"There are additional costs for maintenance."
"Licensing and pricing seems very fair."
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Top Industries

By visitors reading reviews
Financial Services Firm
13%
Computer Software Company
12%
Manufacturing Company
9%
Government
7%
Computer Software Company
11%
Manufacturing Company
11%
Comms Service Provider
10%
Financial Services Firm
10%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business15
Midsize Enterprise9
Large Enterprise16
By reviewers
Company SizeCount
Small Business4
Midsize Enterprise2
Large Enterprise10
 

Questions from the Community

What do you like most about Citrix Gateway?
We can maintain our systems using the solution.
What is your experience regarding pricing and costs for Citrix Gateway?
The price is one aspect, but technically it is complete. Technically, it is really complete.
What needs improvement with Citrix Gateway?
It's difficult to say that because Citrix Gateway is changing all the time. It is improving all the time, and I think that it is periodically giving us patches. Anything that I can think to be impr...
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Also Known As

Citrix NetScaler Unified Gateway
Symantec VIP
 

Overview

 

Sample Customers

Aeronamic, Avianca, Bechtel Corporation, Betfair UK, Catholic University Leuven (K.U. Leuven), Centene Corporation, Cerner, Charityshare, City of High Point, Clark Builders
Maine Medical Center, Aria S.p.A
Find out what your peers are saying about Citrix, SonicWall and others in Universal Access Gateways. Updated: November 2025.
879,310 professionals have used our research since 2012.