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Citrix Gateway vs Symantec VIP Access Manager comparison

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Comparison Buyer's Guide

Executive Summary

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

Citrix Gateway
Average Rating
8.2
Reviews Sentiment
6.4
Number of Reviews
40
Ranking in other categories
Universal Access Gateways (1st), SSL VPN (1st), Enterprise Infrastructure VPN (9th)
Symantec VIP Access Manager
Average Rating
8.4
Reviews Sentiment
7.4
Number of Reviews
15
Ranking in other categories
Authentication Systems (12th), Access Management (22nd)
 

Mindshare comparison

Citrix Gateway and Symantec VIP Access Manager aren’t in the same category and serve different purposes. Citrix Gateway is designed for Universal Access Gateways and holds a mindshare of 38.2%, down 47.7% compared to last year.
Symantec VIP Access Manager, on the other hand, focuses on Authentication Systems, holds 1.9% mindshare, up 1.6% since last year.
Universal Access Gateways Mindshare Distribution
ProductMindshare (%)
Citrix Gateway38.2%
SonicWall SMA37.9%
Other23.900000000000006%
Universal Access Gateways
Authentication Systems Mindshare Distribution
ProductMindshare (%)
Symantec VIP Access Manager1.9%
Microsoft Entra ID5.6%
Okta Platform4.4%
Other88.1%
Authentication Systems
 

Featured Reviews

PEDRO FONSECA - PeerSpot reviewer
Citrix VDI & Windows Virtualization Specialist at ATOS
Modular security has protected remote access and simplifies endpoint compliance management
The most valuable feature in Citrix Gateway is the securable, modular solution. The most useful behaviors that Citrix has is that you can secure the applications and all the infrastructure in a modular way. You can segment the securization in groups, allowing you to do a lot of things. Citrix Gateway is really strong and secure for the companies to have the Endpoint Analysis feature configured. You can configure this to check what the company needs to be checked. Companies need to authorize some devices to check if antivirus can accomplish the necessities of the company. The final appliance is really secure for accessing the company's network resources. You have many ways to maintain security protocols. One way is using Citrix Gateway, and another is the Citrix policies where you can configure many things in desktops and applications published for the company.
Berk Onur - PeerSpot reviewer
Presales Consultant at Cyberwise
With its mobile application, this tool offers a convenient and user-friendly experience to its users
To improve the tool, I think that the solution should consider integrations with other cybersecurity and IT technologies, such as Privileged Access Management and Site Integration. Additionally, the implementation of second-factor authentication via Symantec VIP Access Manager, CyberArk, and Delinea, among other technologies, could be best for the product. While the existing technology is okay, improving the integration capabilities for Symantec VIP Access Manager would benefit the product. I would like to see the solution meet the integration needs at our company. While many cybersecurity solutions can function independently, they often lack integration with our systems due to missed integration points. Improving the solution's integration feature would be beneficial.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"Overall, this is a good solution that is stable, but I would like to see improvements to the logging capability."
"The solution is stable."
"The product is straightforward."
"What I find most valuable about this solution, is that it runs seamlessly."
"They have the highest performing application on the planet, as far as I know."
"Citrix primarily provides secure connectivity. If you need secure remote desktop functionality, it is a viable option."
"The most valuable feature is that it is secure."
"Citrix Gateway is really strong and secure for the companies to have the Endpoint Analysis feature configured."
"The solution has helped to increase staff productivity by approximately a minute."
"The two-factor authentication is most definitely valuable and moves us closer to being able to check off those important boxes for compliance."
"Mostly from a product expert's point of view, it provides solutions for my clients."
"Pricing was about 25% of the old solution, saving us about $500,000 over three years for 10,000 users."
"VIP is a strong, cloud-based authentication service that enables organizations to secure access to networks and applications to prevent unauthorized logins to company resources, even when passwords have been compromised or shared."
"The tool has been very stable, in my experience. Also, I haven't faced any issues or problems with integration or connectivity."
"In this version 9.1, lots of changes are done for the dashboard, User Store etc."
"After the initial integration, the overall support calls dropped, and customer satisfaction for VPN increased."
 

Cons

"The solution has unnecessary limitations."
"Sometimes the input-output has issues. Maybe it's not as seamless when you plug in audio."
"Technical support could be improved."
"Areas that should be improved are the configuration of profiles and uploading and downloading of our certificates."
"The first level support is very poor."
"The load balancing could be improved."
"Its interface could be made a lot easier. It is very kludgy."
"We are currently looking at automation. It would be good if there is some way to automate it in a fast way. It should be easy to automate. It also has some security issues."
"The User Store synchronization part needs to improve. Also, the logs, reports, and dashboard can be improved."
"At times, the relay server could not contact Symantec; it would fail open and allow access without a passcode."
"Geofencing needs improvement."
"In the next release, I would like the ability to work offline with remote access."
"Technical support is one of the worst problems."
"Every time that I have a new phone or computer, it takes a little longer to deploy it."
"In my opinion, for this solution, the technical support is not so expert when we talk about integration using the API."
"There are some shortcomings on the reporting side, such as how many connections you can get per month."
 

Pricing and Cost Advice

"It costs about 4,000 a year."
"Citrix is quite expensive."
"The solution has a yearly licensing fee."
"The price could be lower."
"There are two or three different models, but you can actually have a CapEx where you purchase the unit outright and then there's a yearly maintenance cost on top for years two and three, and four, or you can actually do a subscription purchase through Citrix cloud and you pay on a monthly basis, or you can have a three-year subscription contract as well. I give the solution a six out of ten for its cost."
"There is a need to make yearly payments for licensing purposes. Also, it is not an expensive one."
"It is expensive and requires proper planning with strategy."
"There is a license to use Citrix Gateway and it is less expensive to use when compared to other solutions."
"There is a one-time setup fee plus the licenses are provided as per the number of users. For SMS and voice calls, the costs are separate."
"There are additional costs for maintenance."
"I can say that the solution is worth the money."
"Licensing and pricing seems very fair."
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Top Industries

By visitors reading reviews
Outsourcing Company
10%
Financial Services Firm
10%
Manufacturing Company
9%
Comms Service Provider
9%
Construction Company
14%
Comms Service Provider
11%
Financial Services Firm
11%
Outsourcing Company
11%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business15
Midsize Enterprise9
Large Enterprise17
By reviewers
Company SizeCount
Small Business4
Midsize Enterprise2
Large Enterprise10
 

Questions from the Community

What is your experience regarding pricing and costs for Citrix Gateway?
The price is one aspect, but technically it is complete. Technically, it is really complete.
What needs improvement with Citrix Gateway?
I see room for improvement in several areas. The monitoring site could be much better because monitoring NetScaler and Citrix Gateway is too difficult with just SNMP traps available. Improving the ...
What is your primary use case for Citrix Gateway?
I am on the customer side using Citrix products, specifically Citrix CVAD for Virtual and Desktop virtualization. I am using Citrix Virtual Apps and Desktops service. We are using Citrix Gateway an...
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Also Known As

Citrix NetScaler Unified Gateway
Symantec VIP
 

Overview

 

Sample Customers

Aeronamic, Avianca, Bechtel Corporation, Betfair UK, Catholic University Leuven (K.U. Leuven), Centene Corporation, Cerner, Charityshare, City of High Point, Clark Builders
Maine Medical Center, Aria S.p.A
Find out what your peers are saying about Citrix, SonicWall and others in Universal Access Gateways. Updated: August 2026.
911,839 professionals have used our research since 2012.