We performed a comparison between ForgeRock and PingID based on real PeerSpot user reviews.
Find out in this report how the two Access Management solutions compare in terms of features, pricing, service and support, easy of deployment, and ROI."This is a stable solution. When you do experience any issues, you will see it in your DB logs or audit logs so you can easily reach a conclusion of might be causing it."
"Installation and configuration are pretty easy for ForgeRock OpenIDM."
"Their access management solution, OpenAM, is most valuable because it meets the needs of a lot of users."
"I like the intelligent authentication feature."
"The most valuable features of ForgeRock are social login and data protection."
"We have found the identity and access management tools in the solution to be particularly useful for our organization."
"Easy to customize and adaptable to any environment."
"The solution's most valuable feature is the authentication for the consumers. The integration with other third-party applications is excellent."
"It provides ease of connecting all our devices."
"The solution has a smooth and configurable user interface for single sign-on capabilities."
"It is a scalable solution...It is a stable solution."
"The solution is stable. We haven't experienced any bugs or glitches."
"What I like best about PingID is that it's very user-friendly. PingID is well-built as a developer tool and regularly upgrades and updates via patches. I also like that PingID has clear documents that will help you integrate it with other solutions."
"The mobile biometric authentication option improved user experience. It's always about security because, with two-factor authentication, it's always a separate device verifying the actual user logging in."
"This is a user-friendly solution."
"The soundness of the solution is its most valuable feature. For example, if you are in our corporate network, you can log on without any traffic interfering."
"The solution requires more simplified customization. However, part of the problem is my clients determining their own preferences. Technology can help and do many things, but you have to define your own policies to ensure that the solution or service works within those parameters. Helping customers understand their business and different processes is another issue not relating to the functionality of this solution."
"The only problem with ForgeRock is that it is derived from an open-source product, so sometimes it's a bit unstable."
"ForgeRock is an open source solution and is available to everyone but it is not freeware. If you need support, you need a subscription for ForgeRock. Many of its functionalities need to be built up with the help of a consultant."
"We raised tickets asking for improvements, but sometimes we don't get the proper solution. They are responding, but the ticket is open for weeks and weeks. For some issues, we don't get a satisfactory solution or the solution doesn't work."
"Lacks simplified documentation within the tool that requires use of a separate portal."
"I think the upgrade process is sometimes a little complicated and there are failures that occur."
"The solution could improve by adding more advertising and marketing."
"We're worried about the scaling. We're told it will be okay and there won't be issues, however, I'm not 100% convinced."
"PingID should put a little more effort into making a pretty self-explanatory deck about their tech features and the services they offer."
"If the solution is going to compete with Microsoft, they need to offer more unique functionality to keep their current user base."
"It has a long way to go until it is a cloud-based solution."
"In the beginning, the initial setup was very complex."
"We have encountered instances where it is not easy to do authentication."
"PingID's device management portal should be more easily accessible via a link. They provide no link to the portal like they do for the service. The passwordless functionality could be more comprehensive. You can't filter based on hardware devices. Having that filtering option would be great. Device authentication would be a great feature."
"The management console needs to be improved. PingID should revise it."
"PingID classifies the type of environment into internal and external, which is an area for improvement because you need to take additional steps to trust internal and external users."
ForgeRock is ranked 4th in Access Management with 27 reviews while PingID is ranked 7th in Authentication Systems with 14 reviews. ForgeRock is rated 8.0, while PingID is rated 8.4. The top reviewer of ForgeRock writes "Governance and access management solution used for multi-factor authentication that is outdated with an unresponsive UI". On the other hand, the top reviewer of PingID writes " A robust cloud-based multi-factor solution with a good customer support team". ForgeRock is most compared with SailPoint IdentityIQ, Microsoft Entra ID, Auth0, Symantec Siteminder and Saviynt, whereas PingID is most compared with Microsoft Entra ID, PingFederate, SailPoint IdentityIQ, RSA SecurID and Symantec Siteminder. See our ForgeRock vs. PingID report.
We monitor all Access Management reviews to prevent fraudulent reviews and keep review quality high. We do not post reviews by company employees or direct competitors. We validate each review for authenticity via cross-reference with LinkedIn, and personal follow-up with the reviewer when necessary.
