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Ping Identity Platform pros and cons

4.1 out of 5
Badge Ranked 1
774 followers
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Pros & Cons summary

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Prominent pros & cons

PROS

Ping Identity Platform's auto-discovery feature helps automate single password use across applications.
PingID offers a user-friendly experience and regular updates make it a reliable option.
PingFederate provides flexibility with extensive customization and an SDK for specific requirements.
Biometric authentication methods such as FIDO, FaceID, and YubiKey enhance security.
Ping Identity Platform supports cloud-based capabilities and integrations for local and internal applications.

CONS

Ping Identity Platform requires better integration support beyond SAML, including UBT and other methodologies.
There is a need for more unique functionality to compete effectively with Microsoft and retain users.
Device tracking lacks detailed information, which is crucial for zero-trust security, despite good IP tracking.
Ping Identity Platform demands expertise for setup and management, complicating its use for some.
Security enhancements are needed, especially regarding API connectivity, data privacy, and during system upgrades for user migration.
 

Ping Identity Platform Pros review quotes

reviewer2040591 - PeerSpot reviewer
Dec 6, 2022
What I like best about PingID is that it's very user-friendly. PingID is well-built as a developer tool and regularly upgrades and updates via patches. I also like that PingID has clear documents that will help you integrate it with other solutions.
MAHESHKUMAR7 - PeerSpot reviewer
Jul 17, 2024
I like PingFederate.
reviewer2515041 - PeerSpot reviewer
Jul 15, 2024
From a security perspective, I highly value the product's biometric authentication methods such as FIDO, FaceID, YubiKey, and the mobile app.
Learn what your peers think about Ping Identity Platform. Get advice and tips from experienced pros sharing their opinions. Updated: April 2025.
849,686 professionals have used our research since 2012.
SandeepKumar30 - PeerSpot reviewer
Jul 8, 2024
I work on the application onboarding process because we have multiple customers and get data from different sources.
reviewer2191968 - PeerSpot reviewer
May 23, 2023
It is a scalable solution...It is a stable solution.
Satish Shekhar Singh - PeerSpot reviewer
Apr 17, 2024
PingFederate is very flexible. We can do many customizations, and it also provides an SDK to tailor it to our specific requirements. There are also numerous plugins available. I've worked with tools like ForgeRock and Okta, but I find PingFederate to be the most customizable.
Dilip Reddy - PeerSpot reviewer
Jul 15, 2024
It is a scalable solution.
FM
Jul 24, 2024
It's convenient for users to log in through Ping using the Kerberos adapter because it doesn't require them to authenticate again.
PK
Apr 22, 2021
It's pretty stable as a product.
Artsiom Mkrtychan - PeerSpot reviewer
Aug 1, 2023
It is a stable solution. Stability-wise, I rate the solution a ten out of ten.
 

Ping Identity Platform Cons review quotes

reviewer2040591 - PeerSpot reviewer
Dec 6, 2022
PingID classifies the type of environment into internal and external, which is an area for improvement because you need to take additional steps to trust internal and external users.
MAHESHKUMAR7 - PeerSpot reviewer
Jul 17, 2024
We had issues with the stability.
reviewer2515041 - PeerSpot reviewer
Jul 15, 2024
There is room for improvement in the solution, particularly in security.
Learn what your peers think about Ping Identity Platform. Get advice and tips from experienced pros sharing their opinions. Updated: April 2025.
849,686 professionals have used our research since 2012.
SandeepKumar30 - PeerSpot reviewer
Jul 8, 2024
In Ping Identity, we have had some issues. We've worked with logging and troubleshooting, including some firewall and security issues.
reviewer2191968 - PeerSpot reviewer
May 23, 2023
In the beginning, the initial setup was very complex.
Satish Shekhar Singh - PeerSpot reviewer
Apr 17, 2024
It requires some expertise to set up and manage.
Dilip Reddy - PeerSpot reviewer
Jul 15, 2024
Sometimes, there are issues with its stability.
FM
Jul 24, 2024
One significant challenge was ensuring smooth user migration during system upgrades in Ping.
PK
Apr 22, 2021
The timing of the token validity, if it could be extended, would be great. I'm not sure if there is even an option to configure these types of settings.
Artsiom Mkrtychan - PeerSpot reviewer
Aug 1, 2023
Notifications and monitoring are two areas with shortcomings in the solution that need improvement.