No more typing reviews! Try our Samantha, our new voice AI agent.
Ping Identity Platform Logo

Ping Identity Platform pros and cons

4.2 out of 5
Badge Ranked 1

Pros & Cons summary

Buyer's Guide

Get pricing advice, tips, use cases and valuable features from real users of this product.
Get the report

Prominent pros & cons

PROS

Identity Orchestration allows users to efficiently create complex processes for registration, login, and profile management using a drag-and-drop interface.
The auto-discovery feature is highly valued for enabling password automation across applications.
Multifactor authentication and biometric options like FIDO, FaceID, and YubiKey enhance security while providing a positive user experience.
PingFederate is praised for its no-code environment, single sign-on, and ability to customize with an SDK and plugins.
PingID is recognized for being user-friendly and seamless in device connectivity, supporting SSH, RDP, and Windows logins.

CONS

Ping Identity Platform has premium pricing with complex implementation and initial setup.
There are challenges with authentication and integration methodologies beyond SAML-based need improvement.
Issues related to API connectivity, data security, and privacy need addressing.
Feature enhancements needed include IGA capabilities, bio-certification, and device tracking for improved security.
User migration during system upgrades posed significant challenges.
 

Ping Identity Platform Pros review quotes

AmitRathod - PeerSpot reviewer
Senior Analyst at Toll Group
Apr 30, 2026
Personally, I appreciate Identity Orchestration the most about Ping Identity Platform, as with a simple drag-and-drop interface and the correct options we can build a complex and personalized process very efficiently and effectively for registration, login, and profile management.
KunwarNitesh - PeerSpot reviewer
VP Engineering at Inspirit Vision
Jan 9, 2026
Ping Identity Platform can provide a solution for both workforce identity and access management and also for consumer identity and access management, which is CIAM.
SV
Senior ServiceNow Developer at Wells Fargo
Apr 24, 2025
I would recommend PingFederate as an IAM solution for its no-code environment, single sign-on, multi-factor authentication, bidirectional services, and advanced features.
Learn what your peers think about Ping Identity Platform. Get advice and tips from experienced pros sharing their opinions. Updated: April 2026.
892,943 professionals have used our research since 2012.
FM
Sr. IAM Engineer at Southwest Airlines
Jul 24, 2024
It's convenient for users to log in through Ping using the Kerberos adapter because it doesn't require them to authenticate again.
Dilip Reddy - PeerSpot reviewer
Ping Engineer at Equitable
Jul 15, 2024
It is a scalable solution.
SandeepKumar30 - PeerSpot reviewer
Senior IAM Platform Enigeer at Loblaw Companies Limited
Jul 8, 2024
I work on the application onboarding process because we have multiple customers and get data from different sources.
reviewer2515041 - PeerSpot reviewer
Sr IAM Consultant at a healthcare company with 10,001+ employees
Jul 15, 2024
From a security perspective, I highly value the product's biometric authentication methods such as FIDO, FaceID, YubiKey, and the mobile app.
Lakshmi Kanth Muthyala - PeerSpot reviewer
IAM lead at Tata Consultancy
Jun 28, 2024
It offers robust features and customization options that justify the cost.
Priyanshu Sharma - PeerSpot reviewer
Ping Identity Engineer at CYBERSOLVE
Jun 21, 2024
It is a very stable solution.
reviewer2191968 - PeerSpot reviewer
Senior Staff Technical Program Manager at a manufacturing company with 10,001+ employees
May 23, 2023
It is a scalable solution...It is a stable solution.
 

Ping Identity Platform Cons review quotes

AmitRathod - PeerSpot reviewer
Senior Analyst at Toll Group
Apr 30, 2026
In terms of licensing and implementation costs, it has premium pricing, and it has a very complex implementation.
KunwarNitesh - PeerSpot reviewer
VP Engineering at Inspirit Vision
Jan 9, 2026
From the improvement perspective, they could bring IGA capability, which right now they only have in their SaaS offering.
SV
Senior ServiceNow Developer at Wells Fargo
Apr 24, 2025
Some colleagues have mentioned API connectivity, data security, and privacy issues.
Learn what your peers think about Ping Identity Platform. Get advice and tips from experienced pros sharing their opinions. Updated: April 2026.
892,943 professionals have used our research since 2012.
FM
Sr. IAM Engineer at Southwest Airlines
Jul 24, 2024
One significant challenge was ensuring smooth user migration during system upgrades in Ping.
Dilip Reddy - PeerSpot reviewer
Ping Engineer at Equitable
Jul 15, 2024
Sometimes, there are issues with its stability.
SandeepKumar30 - PeerSpot reviewer
Senior IAM Platform Enigeer at Loblaw Companies Limited
Jul 8, 2024
In Ping Identity, we have had some issues. We've worked with logging and troubleshooting, including some firewall and security issues.
reviewer2515041 - PeerSpot reviewer
Sr IAM Consultant at a healthcare company with 10,001+ employees
Jul 15, 2024
There is room for improvement in the solution, particularly in security.
Lakshmi Kanth Muthyala - PeerSpot reviewer
IAM lead at Tata Consultancy
Jun 28, 2024
They could enhance the product's device tracking for better zero-trust security would be beneficial. Currently, it tracks IPs well but lacks detailed device information, which is crucial from a security standpoint.
Priyanshu Sharma - PeerSpot reviewer
Ping Identity Engineer at CYBERSOLVE
Jun 21, 2024
The product's community has certain shortcomings that require improvement.
reviewer2191968 - PeerSpot reviewer
Senior Staff Technical Program Manager at a manufacturing company with 10,001+ employees
May 23, 2023
In the beginning, the initial setup was very complex.