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Fivetran vs Workato comparison

 

Comparison Buyer's Guide

Executive Summary

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

ROI

Sentiment score
6.5
Fivetran enhances efficiency and saves resources by reducing data engineering needs, though its cost may limit financial returns.
Sentiment score
4.5
Workato improved integration and efficiency, leading to cost savings and allowing focus on growth and product development.
It saves us the effort of having one to two data engineers managing the tasks that Fivetran handles.
By replacing multiple legacy systems and teams with a single automated platform, organizations see significant cost savings and improved business operations.
For main recipes, there are charges, so by focusing on creating as many callable recipes as possible based on requirements, we can improve cost efficiency for the business.
In my experience, we have seen a return on investment, with results visible within a week.
 

Customer Service

Sentiment score
6.2
Fivetran's support is responsive and effective, with enterprise plans offering especially timely assistance despite occasional delays.
Sentiment score
6.1
Workato's customer service is praised for responsiveness, though some report 24/7 availability issues and technical limitations.
If they could provide support more quickly, that would be great.
The technical support provided by Fivetran has generally been good, with a response time and competence that I would rate as good.
Whenever we faced issues with data volume, the support team helped us by suggesting solutions like breaking the data into chunks.
I reach out to the professional services team or customer success team for technical support, and they provide immediate responses.
Workato's support is robust, featuring first and second-level support.
 

Scalability Issues

Sentiment score
7.2
Fivetran scales effectively for all business sizes with adaptable costs, handling large data well but may incur higher expenses.
Sentiment score
5.9
Workato is scalable, handling diverse tasks well, but faces challenges with data spikes and complex scaling in high workloads.
There are scalability limitations with Workato.
Allows dynamic connection switching at runtime.
Even when clients overutilize the product, Workato allows them to continue without interruption, charging accordingly rather than limiting usage.
 

Stability Issues

Sentiment score
7.9
Fivetran is praised for stability and reliability, with strong data accuracy, self-recovery, and minimal downtime, despite rare issues.
Sentiment score
6.5
Workato is stable daily, but stability varies under high load, with occasional connector issues and data file limitations.
They have 99.9% accuracy on the data load and they maintain transparency.
During the duration of the time that we used Fivetran, it was highly stable.
Once deployed, solutions do not break, making it more reliable than other solutions like Microsoft Power Automate that often disconnect.
During the initial data loads with large volumes, Workato was unable to handle the data effectively, which indicates stability issues under high loads.
To handle more than 50,000 records, I use scripting actions like Python or JavaScript to process large data in chunks.
 

Room For Improvement

Fivetran needs to improve database connections, user interface, data security, documentation, monitoring, cost efficiency, and customer support.
Workato must improve in scalability, flexibility, global reach, integration, and AI, while enhancing collaboration and customization features.
From a cost perspective, if the number of connectors is lesser, then Fivetran is not the most cost-efficient option.
Fivetran could improve by adapting more for technical users and by providing more options for such users.
If Fivetran can build in more transformations, that would be really helpful in my opinion.
Workato struggles with scalability when handling high volumes of data, such as terabytes, requiring chunking for initial data loads.
One area for improvement is the CI/CD pipeline, which lacks a version control system similar to GitHub for easier deployment.
Currently, there's no way to set breakpoints to stop the process and debug an error as you can in other tools like webMethods.
 

Setup Cost

Fivetran's pricing is seen as costly and complex, with negotiable discounts, auto-renewal issues, and tiered benefits for large enterprises.
Workato offers competitive and flexible pricing, appealing to small to medium enterprises, with costs varying by usage and features.
Our current yearly contract for Fivetran is approximately $70,000.
Higher volume is less expensive, but in general, it is kind of pricey.
While the upfront cost is high due to task-based pricing, the cost is relatively low in terms of development because Workato provides necessary connectors for integration use cases.
Compared to other iPaaS solutions like Boomi, Workato’s pricing model charges per connection step, which increases the cost.
 

Valuable Features

Fivetran offers seamless data integration with ease of use, robust connectors, real-time replication, and integration with dbt for efficiency.
Workato excels in ease of use, rapid integration, low-code automation, and efficiency, offering quick onboarding and robust documentation.
The most valuable feature of Fivetran is its built-in connectors for a wide range of data sources.
The real-time data replication is what I see best in the market where it reduces the overhead of customers needing to maintain the pipeline.
The ability to seamlessly integrate with a large variety of data sources is valuable.
It allows app-to-app and real-time integrations, which significantly enhance process efficiency.
It comes with pre-built connectors, eliminating the need to write APIs.
The platform's ease of use for connecting to different integrations, like Salesforce and NetSuite, is very beneficial because development isn't necessary, and everything is readily available.
 

Categories and Ranking

Fivetran
Average Rating
8.0
Reviews Sentiment
6.8
Number of Reviews
28
Ranking in other categories
Data Integration (12th), Data Replication (3rd), Cloud Data Integration (7th)
Workato
Average Rating
8.4
Reviews Sentiment
6.2
Number of Reviews
26
Ranking in other categories
Integration Platform as a Service (iPaaS) (6th)
 

Mindshare comparison

Fivetran and Workato aren’t in the same category and serve different purposes. Fivetran is designed for Data Integration and holds a mindshare of 2.0%, down 2.0% compared to last year.
Workato, on the other hand, focuses on Integration Platform as a Service (iPaaS), holds 4.9% mindshare, up 4.2% since last year.
Data Integration Market Share Distribution
ProductMarket Share (%)
Fivetran2.0%
Informatica PowerCenter6.3%
SSIS5.9%
Other85.8%
Data Integration
Integration Platform as a Service (iPaaS) Market Share Distribution
ProductMarket Share (%)
Workato4.9%
Microsoft Azure Logic Apps13.1%
Boomi iPaaS12.4%
Other69.6%
Integration Platform as a Service (iPaaS)
 

Featured Reviews

Vigneswar Jeyaraj - PeerSpot reviewer
Real-time data replication and integration streamline processes and enhance productivity
The most valuable feature of Fivetran so far is the data replication. The real-time data replication is what I see best in the market where it reduces the overhead of customers needing to maintain the pipeline. Even when an error occurs, it automatically tries to solve the issue without manual interaction needed. The effectiveness of Fivetran's pre-built connectors in enhancing my customer's productivity is significant because everything is easily configurable. The documentation is very clear, so there's no difficulty in finding the necessary steps. Everything is pre-documented. The pre-built connectors that are available are excellent. Most functionalities are covered, and in most cases, it works according to expectations.
Isaac Viana - PeerSpot reviewer
Integration support simplifies automation and reduces errors without existing frustrations
In Workato, I can see everything that goes behind the process. You can see how everything works, how the tool works in the background. If something goes bad and an error appears, I can see why it happened. The best features Workato offers, in my opinion, are the easy integration with many different types of tools. The Workato interface is so easy to use. Workato has impacted my organization positively by reducing errors, which is one of the most important improvements I can see, and one great thing is that in Workato I can do many things that the main BPA platform we use does not do. Error reduction has helped our team in Workato as we can see more details about the most common errors and what makes everything go bad. With this specific data, we can develop a new and better solution. Workato helped us to do this. We can see more details about the errors and solve them. Workato has improved a lot of my work because there I can develop many flows easier and faster. At this moment, I do not have anything that frustrates me.
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Top Industries

By visitors reading reviews
Financial Services Firm
13%
Computer Software Company
12%
Manufacturing Company
11%
Retailer
6%
Computer Software Company
14%
Financial Services Firm
10%
Manufacturing Company
10%
Retailer
6%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business9
Midsize Enterprise7
Large Enterprise16
By reviewers
Company SizeCount
Small Business7
Midsize Enterprise6
Large Enterprise7
 

Questions from the Community

What's the deal with the HVR software acquisition?
As a user of HVR Software I followed this deal closely. Fivetran is apparently trying to establish more in its sector and by buying an already established data replication software, they become som...
Does HVR Software provide reliable insights?
I honestly can't think of another data replication software that can give you better statistics and insight than HVR Software. There's the feature for topology and statistics and both of them can ...
How much traffic can HVR Software handle?
As someone who works at a company where a high volume of information is replicated and has tried several data replication softwares, I can tell you that you're looking at the right one. HVR Softwar...
What needs improvement with Workato?
While there are still a few areas where Workato has room for improvement, they’re making impressive strides in advancing their AI capabilities and enhancing their RPA features. Their recent confere...
What is your primary use case for Workato?
We use Workato for our G&A across finance, accounting, procurement, audit and compliance, HR, GTM which covers sales, marketing, customer success, as well as IT. Wherever we need process automa...
What advice do you have for others considering Workato?
I have experience in the automation space for more than 18 years, and I have worked on multiple integration platforms including JCAPS, Oracle SOA Suite, Oracle Service Bus, BPM, MuleSoft, Boomi, an...
 

Overview

 

Sample Customers

Autodesk, Condé Nast, JetBlue, Morgan Stanley, OpenAI, LVMH, Pfizer, Verizon, SpotifyNational Australia Bank, Saks, Cemex, Okta, Dropbox, Pitney Bowes, World Fuel Services,Lufthansa, AutoZone, ASICS, ASOS, Coupa, Databricks, Hermes, New Relic, Intercom,Canva, Honeywell, Square, DocuSign, Nandos, Oldcastle Infrastructure
Panera Bread, Berkshire Hathaway, Salesforce, Box, Splunk, ComScore, IBM, Complex Media, Microsoft, Home Depot, Cisco, News Corp, Braille Institute
Find out what your peers are saying about Fivetran vs. Workato and other solutions. Updated: July 2023.
867,349 professionals have used our research since 2012.