FireEye Network Security vs Zscaler Internet Access comparison

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Executive Summary

We performed a comparison between FireEye Network Security and Zscaler Internet Access based on real PeerSpot user reviews.

Find out what your peers are saying about Palo Alto Networks, Microsoft, Morphisec and others in ATP (Advanced Threat Protection).
To learn more, read our detailed ATP (Advanced Threat Protection) Report (Updated: December 2022).
656,474 professionals have used our research since 2012.
Featured Review
Quotes From Members
We asked business professionals to review the solutions they use.
Here are some excerpts of what they said:
Pros
"The deployment capability is a great feature.""The good part is that you don't have to configure it, which is very convenient.""Microsoft Defender for Office 365 is a stable solution.""The solution is very easy to use. All you have to do is to assign the license to the end-user and it's done. The customer will only have the feature activated, and the solution will monitor the emails to determine if they are a threat or not.""The basic features are okay and I'm satisfied with the Defender.""The risk level notifications are most valuable. We get to know what kind of intrusion or attack is there, and we can fix a problem on time.""Some of the valuable features on the email side are anti-phishing, anti-malware, and Safe Links.""Safe attachments, safe links, policies, and the ability to protect from zero-day threats are the most valuable features."

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"The sandbox feature of FireEye Network Security is very good. The operating system itself has many features and it supports our design.""I also like its logging method. Its logging is very powerful and useful for forensic purposes. You can see the traffic or a specific activity or how something entered your network and where it went.""The solution can scale.""It protects from signature-based attacks and signature-less attacks. The sandboxing technology, invented by FireEye, is very valuable. Our customers go for FireEye because of the sandboxing feature. When there is a threat or any malicious activity with a signature, it can be blocked by IPS. However, attacks that do not have any signatures and are very new can only be blocked by using the sandboxing feature, which is available only in FireEye. So, FireEye has both engines. It has an IPS engine and a sandbox engine, which is the best part. You can get complete network protection by using FireEye.""It is stable and quite protective. It has a lot of features to scan a lot of malicious things and vulnerabilities.""Very functional and good for detecting malicious traffic.""The most valuable feature is the network security module."

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"For our needs, the cloud-native proxy architecture is a very good solution. We are moving away from on-prem appliances and moving more toward cloud-based solutions. Zscaler is a good fit for our strategy. This architecture helps with cyber threats because we inspect most of the traffic and we can see that a lot of threats are stopped directly in the secure web gateway.""The URL filtering has been the most valuable feature.""Zscaler Internet Access's best feature is the granular policy controls.""The initial setup is very straightforward.""The most valuable features of Zscaler Internet Access are it's on the cloud, high network performance, and the interception of users is very easy.""The solution is scalable and stable.""Zscaler Internet Access protects using data loss prevention. If you have a CASB exposing your cloud out into the network, then Zscaler Internet Access will go ahead and control that unknown cloud application in the CASB, protecting it. There is also data detection with exact data match. This improves the data coming into your cloud so you are protecting it.""Overall, we're very happy with our product."

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Cons
"Too many false positives and lacks an accurate capability to detect malicious SharePoint sites.""There is room for improvement with the UI.""The company should focus on adding threats that the solution is currently unable to detect.""The custom alerts have to improve a lot.""They can improve their security in a way where a customer can know if all their attachments are safe or not to open through a report. The solution does its job perfectly, but it never reports to the customer whether those attachments have been stopped before or not.""In some situations, it has not been able to pick impersonated emails having no attachments. Technical support definitely has a scope for improvement.""Configuration requires going to a lot of places rather than just accessing one tab.""It would be better if it were more scalable. It depends on the architecture, but we would like to make it more scalable for both data centers."

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"I heard that FireEye recently was hacked, and a lot of things were revealed. We would like FireEye to be more secure as an organization. FireEye has to be more protective because it is one of the most critical devices that we are using in our environment. They have a concept called SSL decryption, but that is only the packet address. We would like FireEye to also do a lot of decryption inside the packet. Currently, FireEye only does encryption and decryption of the header, but we would like them to do encryption and decryption of the entire packet.""Technical support could be improved.""FireEye Network Security should have better integration with other vendors' firewalls or proxies, such as Palo Alto and Fortinet. Files that are being submitted should happen through the API or automatically.""It is very expensive, the price could be better.""Its documentation can be improved. The main problem that I see with FireEye is the documentation. We are an official distributor and partner of FireEye, and we have access to complete documentation about how to configure or implement this technology, but for customers, very limited documentation is available openly. This is the area in which FireEye should evolve. All documents should be easily available for everyone.""It is an expensive solution.""They can maybe consider supporting some compliance standards. When we are configuring rules and policies, it can guide whether they are compliant with a particular compliance authority. In addition, if I have configured some rules that have not been used, it should give a report saying that these rules have not been used in the last three months or six months so that I disable or delete those rules."

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"The solution can be improved by advancing some of the newer technologies such as the DLP feature, and adding email security.""What could be improved in Zscaler Internet Access is its price. It could be cheaper.""We'd like to have more plugins and integration.""The performance needs improvement. Some areas create performance issues and, depending on the use cases, require reconfiguration to perform again.""One thing that they could improve is the ability to import rules from other platforms.""The reporting functionality could be a bit easier to use. There is a reporting function, but it's quite hard to do any good reporting, from a user-management perspective. For example, if a department manager wants to know how his department is using the web, there is a way to get the data, but it's quite cumbersome to get it and show it well. And that's true for comparing between departments.""I would like to see more training and video documentation.""There are a few features that are not compatible with the Azure cloud."

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Pricing and Cost Advice
  • "It's a user-base subscription."
  • "From the pricing point of view, like any other product in the market, there is scope for negotiation."
  • "Defender is a little bit more expensive as compared to others. We are in the manufacturing environment. So, we don't have a high budget for all of our endpoint devices. Its cost is a major concern for us."
  • "For licensing, it's usually a yearly package for customers who are subscribed to Office 365, but they can also pay on a monthly basis."
  • "Microsoft Defender for Office 365 is an add-on to the Office license. Many customers are purchasing this solution."
  • "Microsoft Defender for Office 365 comes with Microsoft Windows. It is free with the operating system."
  • "The solution saves money so we have seen a return on investment."
  • More Microsoft Defender for Office 365 Pricing and Cost Advice →

  • "It's an expensive solution."
  • "Its price is a bit high. A small customer cannot buy it. Its licensing is on a yearly basis."
  • "When you purchase FireEye Network Security NX, will need to purchase a megabit per second package. You must know your needs from day one."
  • More FireEye Network Security Pricing and Cost Advice →

  • "The pricing is fair based on its competitive market."
  • "The price is competitive. It's not cheap and it's not expensive."
  • "The pricing for Zscaler Internet Access could be made cheaper."
  • "The price of Zscaler Internet Access should improve, it is expensive."
  • "We have found the solution to be expensive."
  • "Licenses are available on a per-host basis. Some features like sandboxing require an additional fee, but most standard features are included in the license."
  • "We pay around 6,500 INR per user per year, which is very expensive. I would rate Zscaler's pricing one out of five."
  • "Because it's a cloud solution, we pay on a yearly basis. It is affordable and includes tech support and all features."
  • More Zscaler Internet Access Pricing and Cost Advice →

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    Questions from the Community
    Top Answer:Threat Explorer is one of the features that I very much like because it is a real-time report that allows you to… more »
    Top Answer:I would recommend Microsoft Defender for Office 365. If you already have a deployment method, like CCM or something… more »
    Top Answer:There is room for improvement with the UI. The company should focus on adding threats that the solution is currently… more »
    Top Answer:It protects from signature-based attacks and signature-less attacks. The sandboxing technology, invented by FireEye, is… more »
    Top Answer:Its price is a bit high. A small customer cannot buy it. Its licensing is on a yearly basis.
    Top Answer:Its documentation can be improved. The main problem that I see with FireEye is the documentation. We are an official… more »
    Top Answer: Cisco Umbrella and Zscaler Internet Access are two broad-spectrum Internet security solutions that I have tried.… more »
    Top Answer:We researched Netskope but ultimately chose Zscaler. Netskope is a cloud access security broker that helps identify… more »
    Top Answer:There is no lag in service when accessing the internet.
    Comparisons
    Also Known As
    MS Defender for Office 365
    FireEye
    ZIA
    Learn More
    Overview

    Microsoft Defender for Office 365 protects all of Office 365 against advanced threats like business email compromise and credential phishing, and automatically investigates and remediates attacks. With Defender for O365 you get Integrated threat protection for all of Office 365 that gives you:

    - Native protection for Office 365 with built-in protection that simplifies administration, lowers total cost of ownership, and boosts productivity.

    - Unparalleled scale and effectiveness with powerful automated workflows to improve SecOps efficiency.

    - A complete solution for collaboration that protects you from attacks across the kill chain.

    To learn more about our solution, ask questions, and share feedback, join our Microsoft Security, Compliance and Identity Community.

    FireEye Network Security is an advanced threat protection and breach detection platform that provides industry leading threat visibility and protection against the world’s most sophisticated and damaging attacks. By leveraging FireEye’s unique technologies and threat intelligence, FireEye Network Security detects what other security solutions miss, providing holistic security from the perimeter to the network core.

    Zscaler Internet Access is a cloud-native security service edge (SSE) platform. Its main purpose is to provide AI-powered protection for all users, all applications, and all locations. The solution replaces other legacy network security solutions to stop advanced attacks and prevent data loss by using a comprehensive zero trust approach.

    Zscaler Internet Access Features

    Zscaler Internet Access has many valuable key features. Some of the most useful ones include:

    • Proxy (native SSL)
    • IPS and advanced protection
    • Cloud sandbox
    • DNS security
    • Cloud firewall
    • URL filtering
    • Bandwidth control
    • DNS filtering
    • Cloud DLP w/EDM and IDM
    • Cloud access security broker (CASB)
    • Cloud security posture management (CSPM)
    • CloudBrowser isolation
    • Cloud secure web gateway (SWG)
    • Zero trust network access (ZTNA)
    • Digital experience monitoring

    Zscaler Internet Access Benefits

    There are several benefits to implementing Zscaler Internet Access. Some of the biggest advantages the solution offers include:

    • Fast access with zero infrastructure: Zscaler Internet Access creates a fast, seamless user experience because of its direct-to-cloud architecture. With no infrastructure, Zscaler Internet Access helps you eliminate backhauling, which improves performance and simplifies network administration.
    • Threat intelligence: By using threat intelligence, Zscaler Internet Access can stop ransomware, zero-day malware, and advanced attacks via Inline inspection of all internet traffic, including SSL decryption, and a suite of AI-powered cloud security services. 
    • Consistent security: With Zscaler Internet Access, your security policy goes everywhere your users go. When you move security to the cloud, all users, applications, devices, and locations remain protected and secure based on identity and context.
    • Hybrid workforce: Zscaler Internet Access enables secure access to all external and internal apps from anywhere, so remote work is not an issue. You can also enforce business policies that follow the user, making security identical regardless of location.

    Reviews from Real Users

    Below are some reviews and helpful feedback written by Zscaler Internet Access users.

    A Service Manager at a construction company says, "There are a bunch of different capabilities that are valuable within the platform. We use quite a lot of them, but not everything. The ones that are most important to us are the URL Filtering and the application control. For our needs, the cloud-native proxy architecture is a very good solution. This architecture helps with cyber threats because we inspect most of the traffic and we can see that a lot of threats are stopped directly in the secure web gateway."

    Owen N., Security Architect at Claro Enterprise Solutions, explains that the solution’s most valuable features include “The integration of the gateway that inspects all ports and protocols. So, there is threat prevention; The cloud sandbox; VNS security; Access control that will protect URL filtering and the cloud firewall; Data protection that will protect your gateway, like your CASB or your cloud DLP; The capabilities of this will point your traffic to Zscaler Cloud.”

    An Architecture Senior Manager at an insurance company mentions, "The data loss prevention feature is the most valuable. It stops our users from inadvertently leaking our customers' data to the Internet or anywhere else it shouldn't go." He also adds, “The solution provides quick access to cloud services, securing our data and allowing us to inspect all our traffic.”

    Offer
    Learn more about Microsoft Defender for Office 365
    Learn more about FireEye Network Security
    Learn more about Zscaler Internet Access
    Sample Customers
    Microsoft Defender for Office 365 is trusted by companies such as Ithaca College.
    FFRDC, Finansbank, Japan Advanced Institute of Science and Technology, Investis, Kelsey-Seybold Clinic, Bank of Thailand, City of Miramar, Citizens National Bank, D-Wave Systems
    Ulster-Greene ARC, BanRegio, HDFC, Ralcorp Holdings Inc., British American Tobacco, Med America Billing Services Inc., Lanco Group, Aquafil, Telefonica, Swisscom, Brigade Group
    Top Industries
    REVIEWERS
    Comms Service Provider25%
    Financial Services Firm17%
    Manufacturing Company17%
    Performing Arts8%
    VISITORS READING REVIEWS
    Computer Software Company19%
    Comms Service Provider10%
    Government8%
    Financial Services Firm7%
    REVIEWERS
    Financial Services Firm29%
    Government12%
    University12%
    Manufacturing Company12%
    VISITORS READING REVIEWS
    Computer Software Company19%
    Comms Service Provider12%
    Financial Services Firm12%
    Government9%
    REVIEWERS
    Comms Service Provider25%
    Computer Software Company15%
    Pharma/Biotech Company10%
    Financial Services Firm10%
    VISITORS READING REVIEWS
    Computer Software Company21%
    Comms Service Provider14%
    Financial Services Firm9%
    Manufacturing Company6%
    Company Size
    REVIEWERS
    Small Business25%
    Midsize Enterprise25%
    Large Enterprise50%
    VISITORS READING REVIEWS
    Small Business28%
    Midsize Enterprise19%
    Large Enterprise54%
    REVIEWERS
    Small Business38%
    Midsize Enterprise19%
    Large Enterprise43%
    VISITORS READING REVIEWS
    Small Business21%
    Midsize Enterprise16%
    Large Enterprise63%
    REVIEWERS
    Small Business31%
    Midsize Enterprise10%
    Large Enterprise59%
    VISITORS READING REVIEWS
    Small Business20%
    Midsize Enterprise14%
    Large Enterprise66%
    Buyer's Guide
    ATP (Advanced Threat Protection)
    December 2022
    Find out what your peers are saying about Palo Alto Networks, Microsoft, Morphisec and others in ATP (Advanced Threat Protection). Updated: December 2022.
    656,474 professionals have used our research since 2012.

    FireEye Network Security is ranked 8th in ATP (Advanced Threat Protection) with 6 reviews while Zscaler Internet Access is ranked 2nd in Secure Web Gateways (SWG) with 23 reviews. FireEye Network Security is rated 9.0, while Zscaler Internet Access is rated 8.6. The top reviewer of FireEye Network Security writes "A reliable and complete network protection solution that protects from signature-based and signature-less attacks and has powerful logging". On the other hand, the top reviewer of Zscaler Internet Access writes " AI decision-making on quarantined documents reduces manual work". FireEye Network Security is most compared with Palo Alto Networks WildFire, Fortinet FortiSandbox, Check Point SandBlast Network, Proofpoint Email Protection and Fortinet FortiGate, whereas Zscaler Internet Access is most compared with Cisco Umbrella, Netskope CASB, Microsoft Defender for Cloud Apps, Forcepoint Secure Web Gateway and Palo Alto Networks WildFire.

    We monitor all ATP (Advanced Threat Protection) reviews to prevent fraudulent reviews and keep review quality high. We do not post reviews by company employees or direct competitors. We validate each review for authenticity via cross-reference with LinkedIn, and personal follow-up with the reviewer when necessary.