Fabric Commerce Platform vs Salesforce Commerce Cloud comparison

Fabric and Salesforce are both solutions in the eCommerce Platforms category. Fabric is ranked #12 with an average rating of 7.0, while Salesforce is ranked #1 with an average rating of 8.3. Fabric holds a 0.8% mindshare in P, compared to Salesforce’s 9.9% mindshare. Additionally, 100% of Fabric users are willing to recommend the solution, compared to 89% of Salesforce users who would recommend it.

Fabric Commerce Platform

Read 1 Fabric Commerce Platform review

243 Views
177 Comparison Views

100% willing to recommend

Salesforce Commerce Cloud

Read 32 Salesforce Commerce Cloud reviews

2,152 Views
2,130 Comparison Views

89% willing to recommend

Fabric Commerce Platform

Salesforce Commerce Cloud

Comparison Buyer's Guide

Download the report

Executive Summary

We performed a comparison between Fabric Commerce Platform and Salesforce Commerce Cloud based on real PeerSpot user reviews.

Find out what your peers are saying about Salesforce, Adobe, Shopify and others in eCommerce Platforms.

To learn more, read our detailed eCommerce Platforms Report (Updated: October 2025).

Buyer's Guide

eCommerce Platforms

October 2025

Download the complete report

Helped 872,869 peers since 2012

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Categories and Ranking

Fabric Commerce Platform

Ranking in eCommerce Platforms

12th

Average Rating

7.0

Reviews Sentiment

6.4

Number of Reviews

Ranking in other categories

Order Management Hubs (9th), Product Information Management (PIM) (11th)

Salesforce Commerce Cloud

Ranking in eCommerce Platforms

1st

Average Rating

7.8

Reviews Sentiment

7.2

Number of Reviews

Ranking in other categories

No ranking in other categories

Mindshare comparison

As of November 2025, in the eCommerce Platforms category, the mindshare of Fabric Commerce Platform is 0.8%, up from 0.4% compared to the previous year. The mindshare of Salesforce Commerce Cloud is 9.9%, down from 15.3% compared to the previous year. It is calculated based on PeerSpot user engagement data.

eCommerce Platforms Market Share Distribution
Product	Market Share (%)
Salesforce Commerce Cloud	9.9%
Fabric Commerce Platform	0.8%
Other	89.3%

eCommerce Platforms

Featured Reviews

MiguelPinilla

Principal at Salduba technology

Though the tool's users experience a return on investment, the runtime reliability needs improvement

Functionality-wise, I would say that Fabric Commerce Platform has to have more sophisticated pricing algorithms specific to B2B and B2C in a pretty simple manner to make sure that you have a product and its price. B2B pricing depends on factors like transportation and a bunch of other parameters. The runtime reliability of the system is a little bit challenging.

Read full review

Vijay Subramanyam

Delivery Head at cblsolutions

Offers seamless integrations and effective architecture for retail operations

Salesforce Commerce Cloud offers effective architecture, ease of integration with third-party systems, and environments to test web store functionalities. Users can manage the site independently with the administration panel and benefit from features like easy marketing submissions, discount codes, and integration with Apple Pay and Bazaarvoice for reviews. The platform is also robust, with managed infrastructure by Salesforce.

Read full review

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Pros

"The solution's most valuable feature stems from its usefulness as a PIM software, CMS, and storefront."

"Stability-wise, I rate the solution a nine out of ten...Scalability-wise, I rate the solution a nine out of ten."

"The pipeline and lead management features are the most valuable."

"The solution gives very detailed information to track the progress of the opportunities, like the status of the opportunity and for how long you’ve been in touch with the customer for this opportunity."

"The most valuable feature of Salesforce Commerce Cloud is the frequent updates. There will be a significant increase in the look and feel. You will be using the solution and think you might want a new feature to be added and then when they release the next release it is there. There are constantly improving the solution."

"The product is easy to use."

"Salesforce Commerce Cloud offers effective architecture, ease of integration with third-party systems, and environments to test web store functionalities."

"There is a good community of developers for the platform."

"I believe Salesforce Commerce Cloud is better than Microsoft; it is a more comprehensive solution."

More Salesforce Commerce Cloud pros

Cons

"The runtime reliability of the system is a little bit challenging."

"The community is very closed source. If you don't buy it, you won't be able to learn it."

"Multi-tenant infrastructure is a blessing and a curse."

"In terms of application performance, it could be a bit quicker."

"If your organization has a nonstandard or niche business model or audience, the fast nature of the solution may not be a good fit."

"Salesforce Commerce Cloud should integrate more seamlessly with various systems, providing full order tracking from entry to delivery."

"There is always room for improvement with any solution."

"The back office of Salesforce could be more user-friendly."

"The dashboards for this solution could be improved."

More Salesforce Commerce Cloud cons

Pricing and Cost Advice

"I don't think our company uses enough functionalities of Fabric Commerce Platform. I think that tool offers a better value proposition for B2C models."

"I don't know how much the solution costs per user, but I know it's our biggest cost in the company."

"I give the price of the solution a three out of ten."

"The product is expensive."

"I think price-wise, it's a little bit expensive. It can be made cheaper for smaller businesses. I understand that for larger businesses, it can be a payable amount. But for medium to smaller, it is kind of costly, and it might be difficult for them to pay."

"The licensing of Salesforce Commerce Cloud is something that will depend on the customer's usability. For us as a company, we are in a position where we will be paying the premium for licensing. If we go to the customer who is seeking a B2C solution quickly, we will definitely look at the pricing when it comes to the user base and receive good discounts. Discount is something that depends on the volume and that is where we need to work on. It is a little sensitive market when it comes to licensing procurement. There are some good competitors."

"Salesforce is not a cheap solution."

"The licensing works on a per-user basis."

"There are no significant upfront license costs."

More Salesforce Commerce Cloud pricing and cost advice

See which vendors are best for you

Use our free recommendation engine to learn which eCommerce Platforms solutions are best for your needs.

See recommendations

872,869 professionals have used our research since 2012.

Top Industries

By visitors reading reviews

No data available

Computer Software Company

17%

Manufacturing Company

13%

Financial Services Firm

10%

Retailer

Company Size

By reviewers

Large Enterprise

Midsize Enterprise

Small Business

No data available

By reviewers
Company Size	Count
Small Business	15
Midsize Enterprise	8
Large Enterprise	10

Questions from the Community

What do you like most about Fabric Commerce Platform?

The solution's most valuable feature stems from its usefulness as a PIM software, CMS, and storefront.

See all answers

What is your experience regarding pricing and costs for Fabric Commerce Platform?

I don't think our company uses enough functionalities of Fabric Commerce Platform. I think that tool offers a better value proposition for B2C models.

See all answers

What needs improvement with Fabric Commerce Platform?

See all answers

What is your experience regarding pricing and costs for Salesforce Commerce Cloud?

I am not involved in the pricing or licensing details, so I cannot provide specific insights into the setup costs.

See all answers

What needs improvement with Salesforce Commerce Cloud?

One of the main points for improvement right now is still the user interface, the front end of Salesforce, because I only have one layout theme, which is the main B2B Commerce layout, while differe...

See all answers

What is your primary use case for Salesforce Commerce Cloud?

I mainly work with Salesforce Commerce Cloud, Service Cloud, Sales Cloud, and Consumer Goods Cloud. I currently use and oversee the implementation of AI features from Salesforce for customer engage...

See all answers

Comparisons

No data available

Adobe Commerce vs Salesforce Commerce Cloud

Compared 23% of the time

SAP Commerce Cloud vs Salesforce Commerce Cloud

Compared 20% of the time

Oracle ATG vs Salesforce Commerce Cloud

Compared 13% of the time

Shopify vs Salesforce Commerce Cloud

Compared 12% of the time

Oracle Commerce Cloud vs Salesforce Commerce Cloud

Compared 9% of the time

More Salesforce Commerce Cloud Competitors

Product Reports

Buyer's Guide

Order Management Hubs

October 2025

Download Fabric Commerce Platform product report

Buyer's Guide

Salesforce Commerce Cloud

October 2025

Download Salesforce Commerce Cloud product report

Also Known As

No data available

Demandware

Overview

Out-of-the-box Scalable Commerce Experiences. Configurable, and composable commerce solution to rapidly deploy and scale unique brand experiences, product offerings, and services.

Create modern buying experiences across all digital touchpoints with our frontend experience platform powered by fabric XM and fabric Storefront. Quickly launch digital storefronts and experiences with prebuilt design components that are adaptable to your brand.

Manage your entire technology stack from a single e-commerce management platform called CoPilot. Powered by fabric PIM, fabric OMS, and fabric Offers for managing products, prices, promotions, inventory, and orders across all sales channels.

Scale without limits using a full suite of Commerce APIs to realize the power of headless commerce and simplify your ability to sell anywhere. Commerce APIs let developers enable differentiated business models and experiences.

Fabric

Salesforce Commerce Cloud offers scalable and customizable eCommerce solutions ideal for consumer packaged goods and retail businesses, featuring robust CRM and order management capabilities.

Salesforce Commerce Cloud is a dynamic eCommerce platform known for its strong mobile support and seamless third-party integrations. It enables businesses to personalize user experiences and efficiently manage leads and opportunities. Despite facing challenges with integration and pricing for small businesses, its scalability and partner ecosystem make it highly adaptable for diverse needs.

What are Salesforce Commerce Cloud's key features?

Mobile Support: Excellent functionality on mobile devices.
Third-Party Integrations: Enables seamless addition of external tools.
Customization: Facilitates easy alterations to meet business needs.
Scalability: Grows alongside business expansions.
Robust Reporting: Provides comprehensive data insights.
Intuitive Administration: Simplifies management tasks.

What benefits should users look for in reviews?

Enhanced Customer Experience: Provides personalized and adaptive interactions.
Streamlined Operations: Supports efficient lead and opportunity management.
Comprehensive Support: Offers multilingual and integrable capabilities.
Extensive Ecosystem: Leverages a broad partner network for added functionalities.

Salesforce Commerce Cloud is widely implemented in sectors like retail and consumer packaged goods for its CRM functionalities, customized order management, and automation capabilities. Businesses utilize it to create omnichannel platforms and tailored user experiences, especially benefitting financial, insurance, and banking services through its integrability.

Salesforce

Sample Customers

Information Not Available

Adidas, Amercian Golf, Brooks, Browns, Burton, Butlers, Clarins Paris, ColeHaan, Columbia, Converse, Deckers, Hurley, Kate Spade, Labelux, Lacoste, Lush, Mothercare

Find out what your peers are saying about Salesforce, Adobe, Shopify and others in eCommerce Platforms. Updated: October 2025.

DOWNLOAD NOW

872,869 professionals have used our research since 2012.

See our list of best eCommerce Platforms vendors.

We monitor all eCommerce Platforms reviews to prevent fraudulent reviews and keep review quality high. We do not post reviews by company employees or direct competitors. We validate each review for authenticity via cross-reference with LinkedIn, and personal follow-up with the reviewer when necessary.