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Everbridge IT Alerting vs Splunk Cloud Platform comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Jan 2, 2025

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

ROI

Sentiment score
8.5
Everbridge IT Alerting reduces downtime, improves efficiency, enhances accountability, and delivers significant cost savings and faster SLA response times.
Sentiment score
7.0
Users find Splunk Cloud beneficial for cost savings, quick issue resolution, improved visibility, and notable ROI, despite some drawbacks.
Splunk Cloud Platform has impacted operational costs; it's a bit expensive, but it provides value for money.
Business General Manager at Mutex Systems
 

Customer Service

Sentiment score
7.7
Everbridge IT Alerting is generally praised for responsive, knowledgeable support, despite some communication delays and upsell suggestions.
Sentiment score
5.7
Splunk Cloud Platform's support is inconsistent, with premium users satisfied but others experiencing delays and varying response quality.
Premium support is costly and may not always provide a satisfactory experience.
Sr Manager at Continued
 

Scalability Issues

Sentiment score
7.8
Everbridge IT Alerting is praised for scalability, supporting user growth smoothly, with flexible integration and efficient cloud-based design.
Sentiment score
7.3
Splunk Cloud Platform impresses with scalability but faces cost concerns, praised for adaptability and easy resource expansion.
 

Stability Issues

Sentiment score
8.0
Everbridge IT Alerting is stable, reliable, with responsive support, minor issues resolved, and highly rated for its robust features.
Sentiment score
7.9
Splunk Cloud Platform is praised for 99.9% availability, minimal issues, and quick resolution, ensuring high user-rated stability.
 

Room For Improvement

Everbridge IT Alerting needs to enhance cost, integration, scheduling, mobile app, customization, messaging capacity, and GPS capabilities.
Splunk Cloud users face high costs, limited training, integration challenges, insufficient documentation, performance issues, and complex setup.
Integration is a bit difficult due to the coding required for the integrations.
Business General Manager at Mutex Systems
Splunk Cloud Platform needs improvement in its security offerings, specifically in cybersecurity.
Sr Manager at Continued
 

Setup Cost

Everbridge IT Alerting offers competitive pricing and transparent value for enterprises, with customizable features and potential discounts.
Splunk Cloud Platform's high cost and complex licensing challenge small organizations and complicate budgeting due to unbundled features.
Splunk Cloud is considered too expensive, with its two product offerings both being costly.
Sr Manager at Continued
If I were to rate the price for the product from 1 to 10, I would rate it nine.
Business General Manager at Mutex Systems
 

Valuable Features

Everbridge IT Alerting enhances incident management through automation, integration, real-time alerts, and robust features for efficient communication.
Splunk Cloud Platform offers advanced search, dashboards, real-time analysis, AI insights, multi-cloud monitoring, and reduces maintenance workload.
The most valuable feature of Splunk Cloud Platform is its robustness and ability to ingest logs.
Sr Manager at Continued
The real-time search capability of this product enhances operational decision-making.
Business General Manager at Mutex Systems
 

Categories and Ranking

Everbridge IT Alerting
Ranking in IT Alerting and Incident Management
7th
Average Rating
8.8
Reviews Sentiment
8.0
Number of Reviews
23
Ranking in other categories
No ranking in other categories
Splunk Cloud Platform
Ranking in IT Alerting and Incident Management
2nd
Average Rating
8.2
Reviews Sentiment
6.0
Number of Reviews
58
Ranking in other categories
Data Visualization (3rd)
 

Mindshare comparison

As of January 2026, in the IT Alerting and Incident Management category, the mindshare of Everbridge IT Alerting is 5.7%, down from 11.7% compared to the previous year. The mindshare of Splunk Cloud Platform is 1.5%, down from 1.7% compared to the previous year. It is calculated based on PeerSpot user engagement data.
IT Alerting and Incident Management Market Share Distribution
ProductMarket Share (%)
Splunk Cloud Platform1.5%
Everbridge IT Alerting5.7%
Other92.8%
IT Alerting and Incident Management
 

Featured Reviews

reviewer1846215 - PeerSpot reviewer
Crisis Management Director at a healthcare company with 10,001+ employees
Helps in identifying potential impact and allows us to see where our assets are in relation to a risk event
I personally love VCC because I just think there needs to be more data to support it so we can be more proactive and easily assess the impact. So, I appreciate the visual aspect, but it has to have the data to support it. It has proved very useful, particularly because we have a GSOC that's not technically 24/7. We do have an 800 number that people call 24/7. If something happens, they can easily send Everbridge a notification to activate the team off hours. It is useful in that respect too. We use it in conjunction with teams, but off-hours and for additional people outside of the core team, we use Everbridge, which is useful.
JA
Sr Manager at Continued
Needs better cybersecurity features but offers robust log ingestion
Splunk Cloud Platform needs improvement in its security offerings, specifically in cybersecurity. It has not kept pace with competitors over recent years, and integration with the Cisco ecosystem after Cisco's acquisition of Splunk has also been slow. The product should incorporate more readily available features, especially in security monitoring. The federated search feature is costly. Extracting meaningful insights beyond essential log data proves challenging due to the product's reliance on manual processes. Users must manually configure detections, develop logic for insights, and manage dashboards. While the product boasts numerous out-of-the-box capabilities, these often require extensive modification to align with specific user needs, limiting their practical applicability. Splunk Cloud Platform doesn't inherently provide visibility as a standalone product. It's a platform for building custom visibility solutions. We need to feed it data and then write logic to define what insights we want to extract. While pre-built solutions might be available in the marketplace, Splunk doesn't offer out-of-the-box visibility. If we know our requirements, we can utilize code and research to create custom dashboards, but it requires effort and expertise. The pre-built reports in Splunk Cloud Platform are generic and require manual adjustments to extract specific, granular information, which requires the user to be knowledgeable.
report
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880,255 professionals have used our research since 2012.
 

Top Industries

By visitors reading reviews
Financial Services Firm
15%
Performing Arts
10%
Manufacturing Company
9%
Healthcare Company
8%
Computer Software Company
18%
Financial Services Firm
12%
Manufacturing Company
9%
Comms Service Provider
5%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business3
Large Enterprise22
By reviewers
Company SizeCount
Small Business11
Midsize Enterprise6
Large Enterprise42
 

Questions from the Community

What needs improvement with Everbridge IT Alerting?
The solution's non-targeted communication with external parties could be enhanced.
What advice do you have for others considering Everbridge IT Alerting?
We are using Everbridge IT Alerting for incident and crisis modules. The tool is powerful in itself, but as with any tool, you need to adapt it to the organization to be suitable for managing speci...
What do you like most about Splunk Cloud Platform?
Splunk has sped up our response and reduced the time we spend manually monitoring any logs for ticketing tools or servers. It saves us around two hours daily.
What is your experience regarding pricing and costs for Splunk Cloud Platform?
If I were to rate the price for the product from 1 to 10, I would rate it nine.
What needs improvement with Splunk Cloud Platform?
The disadvantage of Splunk Cloud Platform is that its integration process should be improved. The challenges I have encountered while integrating Splunk Cloud Platform include that integration is a...
 

Overview

 

Sample Customers

Choice Hotels, Alexion, Navy Federal Credit Union, EastWest Bank, IBM, Core Logic, Paypal, Charter Communications, Lowes, Express Scripts, Finastra, Worldpay
Mindtouch
Find out what your peers are saying about Everbridge IT Alerting vs. Splunk Cloud Platform and other solutions. Updated: December 2025.
880,255 professionals have used our research since 2012.