ESET Cloud Apps Protection vs NinjaOne comparison

ESET and NinjaOne are both solutions in the Vulnerability Management category. ESET is ranked #40 with an average rating of 9.0, while NinjaOne is ranked #25 with an average rating of 7.7. ESET holds a 0.1% mindshare in VM, compared to NinjaOne’s 0.7% mindshare. Additionally, 100% of ESET users are willing to recommend the solution, compared to 94% of NinjaOne users who would recommend it.

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Executive SummaryUpdated on Sep 16, 2024

NinjaOne and ESET Cloud Apps Protection are two prominent solutions in IT management and cybersecurity, each with distinct advantages. Based on various user feedback, NinjaOne appears to have the upper hand due to its comprehensive monitoring and customer support, while ESET excels in advanced security features.

Features: NinjaOne offers extensive monitoring, automation, and streamlined IT management tasks. Users favor its comprehensive monitoring tools, easy scheduling, and customizable scripts. ESET Cloud Apps Protection provides superior threat detection capabilities, integration with multiple cloud services, and advanced security features like anti-phishing and anti-malware protection.

Room for Improvement: NinjaOne users highlight the need for improved integration with third-party applications, more advanced reporting tools, and better UI customization. ESET Cloud Apps Protection users suggest enhancements in user access management, broader compatibility with different email platforms, and more intuitive dashboards.

Ease of Deployment and Customer Service: NinjaOne is praised for its straightforward deployment process and responsive customer service. ESET Cloud Apps Protection offers easy setup but receives mixed feedback on customer service responsiveness. NinjaOne is noted for its superior customer support compared to ESET's satisfactory but inconsistent service.

Pricing and ROI: Users find NinjaOne's pricing model competitive with a high return on investment due to its efficiency improvements. ESET Cloud Apps Protection is considered pricier, but users feel justified by the advanced security provided. NinjaOne offers better cost efficiency, while ESET's advanced security features validate its higher price point.

To learn more, read our detailed ESET Cloud Apps Protection vs. NinjaOne Report (Updated: August 2025).

Buyer's Guide

ESET Cloud Apps Protection vs. NinjaOne

August 2025

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Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Categories and Ranking

Zafran Security

Mindshare comparison

As of August 2025, in the Vulnerability Management category, the mindshare of Zafran Security is 0.9%, up from 0.0% compared to the previous year. The mindshare of ESET Cloud Apps Protection is 0.1%, up from 0.1% compared to the previous year. The mindshare of NinjaOne is 0.7%, up from 0.2% compared to the previous year. It is calculated based on PeerSpot user engagement data.

Vulnerability Management

Featured Reviews

Israel Cavazos Landini

Associate Director IT Security Operations at a pharma/biotech company with 10,001+ employees

Weekly insights and risk analysis facilitate informed security decisions

I appreciate the weekly insights Zafran provides, which include critical topics for networks and IT security, allowing us to evaluate which insights apply to our environment. The organization score feature is valuable to keep the leadership team updated on how our infrastructure fares security-wise. The applicable risk level versus base risk level feature is beneficial because prior to Zafran, we only used the base risk level, but now understand that risk depends on the asset itself. Zafran is an excellent tool.

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LeonardoAguilera

Team Manager at JJ soluciones

Great protection, good privacy, and helpful support

The only thing I would like is a way to open the email that is going to quarantine. Based on the level of security, they cannot open the email to check the message. Even for the administrator, you have to create a security copy to be sent, which will lock the log support. It's not easy for an admin to check and decide if the email is good or not. That is the only thing that I'm seeing could be improved. Basically, ESET doesn't have the ability to let the administrator release an email showing the message on the email. It's not possible. If you want to have an email review, you have to select an option to send a copy. In the way that they designed the system, for security, they are not letting anyone even have the admin privileges to make this happen. Privacy is at a really high level.

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Jörg Köhler

Owner at AvalisNT AG

Enhances remote access and integration with third-party tools

I use NinjaOne for managing smaller clients, specifically their devices and software, for small to medium businesses. I provide remote management services through NinjaOne. It allows clients to use NinjaOne for remote access to their computers for home office purposes. This feature is highly…

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Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Pros

"We are able to see the real risk of a vulnerability on our environment with our security tools."

"Overall, we have seen about eighty-seven percent reduction of the number of vulnerabilities that require urgency to remediate, specifically the number of criticals."

"Zafran is an excellent tool."

"We saw benefits from Zafran Security almost immediately after deploying it."

"Zafran has become an indispensable tool in our cybersecurity arsenal."

"We are close to having 99% or 98% detection."

"The most valuable features are the precision of detection and the level of customization of the policy."

"NinjaOne has a feature where we can create custom scripts that we can run on devices remotely."

"The tool's most valuable feature is third-party application updates."

"NinjaOne's best feature is its monitoring."

"The solution's most valuable feature is related to its remote access...I know that NinjaOne's technical support is good."

"The customer support at NinjaOne is excellent, rated ten out of ten."

"We can use it for remote monitoring, and it also works great as a troubleshooting tool. We are able to open up a command line or a PowerShell session remotely without having to disrupt the user. They have a limited network device monitoring capability, but for workstation servers, we have the event logs. We can do performance monitoring, system changes, software deployment, and patch management. We can also push scripts. It has a very simple web interface. There are no additional things to do there. Security is also pretty good. It does the same things that the other competitor's tools do. One of the advantages of Ninja is that they have a more capable mobile app, which allows you to see the alerts immediately. I get alerted to major critical issues."

"The most valuable feature we have found currently is probably patch management."

"It helps us to be able to have visibility into the overall performance of the servers, laptops, and desktops that we are managing currently."

More NinjaOne pros

Cons

"I think the ability to have some enhanced reporting capabilities is something they can improve on, as they have good reports but we have asked for some specific reporting enhancements."

"Initially, we were somewhat concerned about the scalability of Zafran due to our large asset count and the substantial amount of information we needed to process."

"The dashboarding and reporting functionality of Zafran Security is an area that definitely could use some improvements."

"It's not easy for an admin to check and decide if the email is good or not."

"The specific domain file for Apache needs to be well-defined."

"Lacks sufficient integrations with other PSAs."

"The ticketing system in NinjaOne is not the best."

"There was a lot of delay with NinjaOne's ticketing system. For example, when a user creates a ticket and raises an issue, it would take 30 to 40 minutes to appear on the IT side. So the time delay issue is the main point."

"I would like to see more scripts for PowerShell commands."

"I would like to see the software reduced to focus on inventory or remote help tools since many of its current functionalities are not needed."

"NinjaOne's reporting module is cumbersome."

"The NinjaOne distribution server is highly dependent on an active directory."

"The solution could improve by optimizing the internet connection being used."

More NinjaOne cons

Pricing and Cost Advice

Information not available

"The solution provides affordable pricing for medium sized industries."

"NinjaRMM uses a subscription model."

"I rate the solution’s pricing a five out of ten, where one is the lowest and ten is the most expensive."

"We got a pretty good deal. It was fairly affordable."

"Its pricing is great."

"The pricing is reasonable and cheaper than ConnectWise."

"We currently pay $1.20 per device on a monthly basis."

"NinjaOne is a little expensive but is still cheaper than competitors like Acronis or Veeam."

"It roughly costs $400 a month. It provides a good value because of the number of tools that you get in the solution. I would rate it a four out of five in terms of pricing. There are no additional costs other than the standard licensing fees."

More NinjaOne pricing and cost advice

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Top Industries

By visitors reading reviews

Financial Services Firm

10%

Computer Software Company

10%

Manufacturing Company

Healthcare Company

Comms Service Provider

14%

Computer Software Company

14%

Media Company

Consumer Goods Company

Computer Software Company

13%

Government

Retailer

Manufacturing Company

Company Size

By reviewers

Large Enterprise

Midsize Enterprise

Small Business

No data available

Questions from the Community

What is your experience regarding pricing and costs for Zafran Security?

Since we stood Zafran Security up in our private cloud, we handle the maintenance on our side. As we opted not to use...

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What needs improvement with Zafran Security?

In terms of areas for improvement, Zafran Security is doing a really great job as a new and emerging company. Oftenti...

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What is your primary use case for Zafran Security?

My use cases for Zafran Security revolve around two primary areas. One is around vulnerability management and priorit...

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What do you like most about ESET Mail Security?

The most valuable features are the precision of detection and the level of customization of the policy.

See all answers

What is your experience regarding pricing and costs for ESET Mail Security?

The solution provides affordable pricing for medium sized industries.

See all answers

What needs improvement with ESET Mail Security?

The specific domain file for Apache needs to be well-defined.

See all answers

What do you like most about NinjaOne?

NinjaOne helps us view the status of software patching, whether the PC is locked or unlocked.

See all answers

What is your experience regarding pricing and costs for NinjaOne?

The price or licensing of NinjaOne is a little bit high.

See all answers

What needs improvement with NinjaOne?

The network monitoring needs to be improved.

See all answers

Comparisons

Wiz Code vs Zafran Security

Compared 37% of the time

Vulcan Cyber vs Zafran Security

Compared 15% of the time

Tenable Vulnerability Management vs Zafran Security

Compared 9% of the time

ServiceNow Security Operations vs Zafran Security

Compared 8% of the time

Qualys VMDR vs Zafran Security

Compared 7% of the time

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Microsoft Defender for Office 365 vs ESET Cloud Apps Protection

Compared 30% of the time

Vade for M365 vs ESET Cloud Apps Protection

Compared 29% of the time

Fortinet FortiMail vs ESET Cloud Apps Protection

Compared 22% of the time

Microsoft Defender for Cloud vs ESET Cloud Apps Protection

Compared 19% of the time

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Kaseya VSA vs NinjaOne

Compared 9% of the time

N-able N-central vs NinjaOne

Compared 7% of the time

Datto Remote Monitoring and Management vs NinjaOne

Compared 6% of the time

Atera vs NinjaOne

Compared 6% of the time

Microsoft Intune vs NinjaOne

Compared 6% of the time

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Product Reports

Buyer's Guide

Zafran Security

July 2025

Download Zafran Security product report

Buyer's Guide

Email Security

July 2025

Download ESET Cloud Apps Protection product report

Buyer's Guide

NinjaOne

August 2025

Download NinjaOne product report

Also Known As

No data available

ESET Mail Security

No data available

Overview

Zafran Security integrates with existing security tools to identify and mitigate vulnerabilities effectively, proving that most critical vulnerabilities are not exploitable, optimizing threat management.

Zafran Security introduces an innovative operating model for managing security threats and vulnerabilities. By leveraging the threat exposure management platform, it pinpoints and prioritizes exploitable vulnerabilities, reducing risk through immediate remediation. This platform enhances your hybrid cloud security by normalizing vulnerability signals and integrating specific IT context data, such as CVE runtime presence and internet asset reachability, into its analysis. No longer reliant on patch windows, Zafran Security allows you to manage risks actively.

What are the key features of Zafran Security?

Threat Exposure Management: Utilizes existing tools to prioritize vulnerabilities and manage threats.
Integrative Analysis: Combines security data with IT context for precise vulnerability management.
Real-time Risk Reduction: Enables immediate risk management without waiting for patches.
Hybrid Cloud Compatibility: Functions across diverse cloud environments for comprehensive security.

What benefits can users expect from Zafran Security?

Improved Security: Enhances protection by efficiently identifying and mitigating risks.
Cost Efficiency: Reduces unnecessary patching expenses by confirming non-exploitable vulnerabilities.
Time Savings: Frees developers to focus on root causes by handling immediate threats.
Comprehensive Insight: Offers a holistic view of security threats and vulnerabilities.

In industries where security is paramount, such as finance and healthcare, Zafran Security provides invaluable protection by ensuring that only exploitable vulnerabilities are addressed. It allows entities to maintain robust security measures while allocating resources efficiently, fitting seamlessly into existing security strategies.

Zafran Security

ESET PROTECT Complete offers a complete multilayered protection for endpoints, cloud applications & email, the #1 threat vector.

ESET PROTECT Complete is the ultimate cybersecurity solution that offers top-tier endpoint protection against ransomware and zero-day threats, backed by robust data security measures. It employs a sophisticated multilayered approach that combines multiple cutting-edge technologies to strike the perfect balance between performance optimization, threat detection, and minimizing false positives. With automated malware removal and mediation, it ensures uninterrupted business operations by providing advanced protection for data across general servers, network file storage including OneDrive, and multi-purpose servers. This comprehensive package also features powerful native encryption, enhancing data security to meet stringent compliance regulations.

Furthermore, ESET PROTECT Complete offers proactive cloud-based threat defense, particularly against emerging threat types like ransomware, and safeguards Microsoft 365 applications from malware, spam, and phishing attacks via an intuitive cloud management console. With additional layers of security covering spam, phishing, malware, and threats from outdated systems and applications, this solution includes automated scanning, patching, and customizable policies for organizations. It empowers organizations to fortify their defenses and maintain a secure environment, offering centralized management and a comprehensive range of protective measures for businesses of all sizes. ESET PROTECT Complete is your all-encompassing cybersecurity solution for a safe and resilient digital landscape.

ESET

NinjaOne provides comprehensive remote monitoring, troubleshooting, and automation via a user-friendly web interface. With a robust mobile app and integration capabilities, it appeals to small businesses seeking cost-effective management solutions.

NinjaOne is designed to streamline IT operations through its remote monitoring, patch management, and automation capabilities. Its integration with Bitdefender and ongoing feature enhancements are valuable, although users express a desire for more third-party compatibility and smoother deployment processes. The platform's SLA system enhances performance tracking, while its continual development is a key attraction. Despite some calls for a more intuitive graphical interface and advanced reporting features, it remains an asset for managed service providers and businesses adapting to cloud-based environments.

What are the most important features?

Remote Monitoring: Essential for real-time insights into network and device performance.
Automation: Reduces manual tasks, increasing efficiency in IT management.
Patch Management: Timely updates for software and system security.
Mobile App: Ensures alerts and management capabilities on the go.
Third-Party Integrations: Enhances functionality by working with tools like Bitdefender.

What benefits can users expect?

Cost-Effectiveness: Appeals to small companies seeking budget-friendly IT solutions.
Performance Tracking: Improved SLA system aids in efficient performance monitoring.
Enhanced Management: Effective use of scripts and policies streamline operations.
Client Interaction: Better remote session management and asset control.

NinjaOne is widely employed across different sectors for server and workstation management, network infrastructure oversight, and client computer support. With its cloud-based framework, it supports managed service providers and businesses shifting to the cloud, ensuring seamless software deployment and improved asset management, making it integral to modern IT environments.

NinjaOne

Sample Customers

Information Not Available

Status Pros, Mitchell and Company

Buyer's Guide

ESET Cloud Apps Protection vs. NinjaOne

August 2025

Free Report: ESET Cloud Apps Protection vs. NinjaOne

Find out what your peers are saying about ESET Cloud Apps Protection vs. NinjaOne and other solutions. Updated: August 2025.

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