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ESET Cloud Apps Protection vs Fortinet FortiMail comparison

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Comparison Buyer's Guide

Executive SummaryUpdated on Dec 3, 2024

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

Microsoft Defender for Offi...
Sponsored
Ranking in Email Security
1st
Average Rating
8.4
Reviews Sentiment
7.1
Number of Reviews
49
Ranking in other categories
Advanced Threat Protection (ATP) (1st), Microsoft Security Suite (11th)
ESET Cloud Apps Protection
Ranking in Email Security
29th
Average Rating
9.6
Reviews Sentiment
7.4
Number of Reviews
2
Ranking in other categories
Vulnerability Management (37th), Patch Management (22nd)
Fortinet FortiMail
Ranking in Email Security
6th
Average Rating
8.6
Reviews Sentiment
7.0
Number of Reviews
64
Ranking in other categories
No ranking in other categories
 

Mindshare comparison

As of May 2025, in the Email Security category, the mindshare of Microsoft Defender for Office 365 is 12.9%, down from 18.3% compared to the previous year. The mindshare of ESET Cloud Apps Protection is 0.4%, up from 0.4% compared to the previous year. The mindshare of Fortinet FortiMail is 4.9%, down from 5.9% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Email Security
 

Featured Reviews

Tolu Omolaja - PeerSpot reviewer
Great URL scanning and attachment scanning, but I would like more proactive threat analysis
The two main features that prove most beneficial for us are URL scanning and attachment scanning. URL scanning involves an automatic scan of links and emails. When a user clicks on a link within an email, the system promptly checks the link's safety. If the link is deemed safe, access is granted automatically. However, if it is flagged as unsafe, we receive feedback and notification to caution us about the potentially harmful link. At this point, we are presented with the option to proceed or return. I have personally witnessed the system identify a few unsafe links, making this the primary advantage of using the solution. The second crucial aspect is the scanning of attachments. When an email containing an attachment arrives, we receive a notification of the new email, along with information that the attachment is being scanned for threats. This additional layer of security provides peace of mind for our organization. While Microsoft Defender for Office 365 offers numerous features, these two stand out as particularly impressive and valuable to us.
LA
Great protection, good privacy, and helpful support
The only thing I would like is a way to open the email that is going to quarantine. Based on the level of security, they cannot open the email to check the message. Even for the administrator, you have to create a security copy to be sent, which will lock the log support. It's not easy for an admin to check and decide if the email is good or not. That is the only thing that I'm seeing could be improved. Basically, ESET doesn't have the ability to let the administrator release an email showing the message on the email. It's not possible. If you want to have an email review, you have to select an option to send a copy. In the way that they designed the system, for security, they are not letting anyone even have the admin privileges to make this happen. Privacy is at a really high level.
MOHAN SUKUMAR - PeerSpot reviewer
Secure email management improves through advanced filtering and dynamic virus scanning
Fortinet FortiMail offers capabilities like settings for mail delivery, mail filtering, spam controls, and email bursting prevention. It also allows for email forwarding, dynamic filtering, and scanning based on virus signatures. I can set varying levels of security. The tool is flexible and provides essential features for mail security and management.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"Microsoft Defender for Office 365 facilitates efficient management and updates through the cloud. We do not have to worry about incompatibilities. It just works."
"The benefit that stands out to me is the ability for multiple individuals to collaborate simultaneously within the same document. Additionally, there is the option to save the document directly in the integrated OneDrive or SharePoint."
"The basic features are okay and I'm satisfied with the Defender."
"Overall, I would rate Microsoft Defender for Office 365 at a ten."
"Does a thorough job of examining email and URLs for malicious content."
"The most valuable feature of Microsoft Defender for Office 365 is the ease of use."
"The product is not resource-intensive."
"The good part is that you don't have to configure it, which is very convenient."
"The most valuable features are the precision of detection and the level of customization of the policy."
"We are close to having 99% or 98% detection."
"The user quarantine feature in the solution is good...It is a stable solution."
"The most valuable features of Fortinet FortiMail are its virus outbreak prevention and FortiSandbox integration."
"The deployment is simple and once up and running it is easy to manage."
"The most valuable aspects of this solution are that it protects us from spam and phishing attacks. We had a lot of attacks coming in and then we deployed this solution and they stopped. We no longer have any spam or phishing issues."
"It actually filters the compromised emails when on a network layer itself."
"I like the anti-spam and security features of Fortinet FortiMail, and that its features complement each other."
"The product helps users handle security challenges as it offers prefiltering options and does relatively good incident reporting."
"The solution can scale."
 

Cons

"The pre-sales cost calculations could be more transparent."
"I am generally satisfied with how it currently is. If I could improve anything, I would reduce the cost."
"We noticed that from time to time, Microsoft's stability does have problems. Sometimes the service goes up and down. Sometimes they change without prior notice."
"The only thing they should improve is the licensing model. They should stop changing it. A year ago, the five features I mentioned were included in one product. Now, three of them are bundled into one product, and you have to pay extra for the other two. I don't mind paying extra, but I don't want them to change it every year or every six months. I need to know what I'm looking at and not worry about it next year."
"There is room for improvement in terms of reporting."
"There's room for improvement regarding the time frame for retrieving emails."
"We need a separate license and we don't know how to get the license that is required."
"The visibility into threats is not up to the mark, as I do not have control. I rate my experience with Microsoft Defender for Office 365 as six out of ten due to troubleshooting and pricing concerns."
"It's not easy for an admin to check and decide if the email is good or not."
"The specific domain file for Apache needs to be well-defined."
"The support could be faster because we've been receiving complaints from customers, they say that when they raise a ticket, it doesn't take 24 hours to respond, sometimes the support responds after three days. This is a lot of time."
"The product should work on licensing and provide more detail once the license is selected for the customer."
"The solution is user-friendly to a degree but the dashboard needs improvement."
"The area that could use some improvement in Fortinet FortiMail is the integration process. I would like the integration to be easier."
"Fortinet FortiMail could improve general user management. There are no password policies for users."
"Header inspection and containerization, like on-prem premises sandboxing, need enhancement."
"I would like the integration to be easier."
"Limited ability to upgrade hardware may lead to some performance issues that might otherwise be improved."
 

Pricing and Cost Advice

"It's a user-base subscription."
"For licensing, it's usually a yearly package for customers who are subscribed to Office 365, but they can also pay on a monthly basis."
"The license is expensive because the cost is based on the number of users."
"The pricing is normal. Considering its popularity, it's not overpriced."
"The product is very expensive."
"The pricing has become expensive."
"For large enterprise organizations, they can definitely afford it, but for small and medium organizations, they might struggle to cover the expenses."
"Compared to other brands, Microsoft Defender for Office 365's pricing is competitive."
"The solution provides affordable pricing for medium sized industries."
"Pricing is straight-forward and renewable without complicated pricing structures."
"It's not as that expensive with the competitive different brands. The products sell a lot."
"Pricing is based on initial license purchase and use volume."
"The pricing is on the higher side."
"It is a fairly priced product, considering what it does. The product offers good value for the money users spend on it."
"In the future I would like it if there's a possibility to lower the price of the bandwidth and UTM. It is quite expensive."
"I have no information on pricing for the competition because right now, my company is working only with Fortinet, but I can say that in general, the price for Fortinet FortiMail was accepted by the customers easily. The POC is also important when a customer is buying a solution. The customer wants to see how the product runs, and as Fortinet FortiMail is a stable product that runs without big issues, it has a bigger chance of getting chosen by customers over its competitors, even if its price may be a little higher. Pricing for the solution is competitive. Sometimes it's less, sometimes it's a little bit higher, but it isn't far from what other solutions charge."
"Price-wise, you get what you pay for in Fortinet FortiMail. Apart from the licensing costs, no additional expenses are attached to the solution's pricing."
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Top Industries

By visitors reading reviews
Computer Software Company
16%
Financial Services Firm
9%
Manufacturing Company
8%
Government
6%
Computer Software Company
15%
Comms Service Provider
10%
Media Company
7%
Consumer Goods Company
6%
Educational Organization
44%
Computer Software Company
9%
Financial Services Firm
6%
Government
4%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
No data available
 

Questions from the Community

What do you like most about Microsoft Defender for Office 365?
Threat Explorer is an invaluable tool for me, and it plays a crucial role in helping me discern the origins of variou...
What is your experience regarding pricing and costs for Microsoft Defender for Office 365?
Money-wise, it is a part of the Office 365 ( /products/office-365-reviews ) suite, making it slightly more expensive ...
What needs improvement with Microsoft Defender for Office 365?
The main area for improvement is simplifying the implementation and rollout process. There are many conditions to be ...
What do you like most about ESET Mail Security?
The most valuable features are the precision of detection and the level of customization of the policy.
What is your experience regarding pricing and costs for ESET Mail Security?
The solution provides affordable pricing for medium sized industries.
What needs improvement with ESET Mail Security?
The specific domain file for Apache needs to be well-defined.
What needs improvement with Fortinet FortiMail?
Detailed documentation regarding deployment options and configuration would be beneficial. Providing comprehensive do...
 

Also Known As

MS Defender for Office 365
ESET Mail Security
FortiMail
 

Overview

 

Sample Customers

Microsoft Defender for Office 365 is trusted by companies such as Ithaca College.
Information Not Available
Magromer Cueros y Pieles S.A.
Find out what your peers are saying about ESET Cloud Apps Protection vs. Fortinet FortiMail and other solutions. Updated: April 2025.
849,686 professionals have used our research since 2012.