We performed a comparison between ESET Cloud Apps Protection and Microsoft Exchange Online Protection (EOP) based on real PeerSpot user reviews.
Find out in this report how the two Email Security solutions compare in terms of features, pricing, service and support, easy of deployment, and ROI."The most valuable feature is protection against malicious links, fishing, and impersonation. You can train people to be aware of these threats, but they're not always careful. When they're using their phones between meetings, they click on a link, and it's game over."
"I would say that 90% of the spam and phishing attack emails get blocked right off the bat."
"The most valuable feature of Microsoft Defender for Office 365 is the ease of use."
"It also gives the vulnerability status according to the versions you have selected. Let's say you have Google Chrome. It mentions the versions it has, and it updates. Within two hours of an update, it is reflected in the dashboard. That's really nice to have."
"Microsoft Defender for Office 365 is a stable solution."
"The basic features are okay and I'm satisfied with the Defender."
"It also gives me good visibility because, with Defender, I'm using a Microsoft product to defend Microsoft products. The integration was really seamless and I have wide visibility because it picks up almost everything. Literally, I can see almost every activity that happens, from the e-mail to the workstation itself."
"Does a thorough job of examining email and URLs for malicious content."
"We are close to having 99% or 98% detection."
"The most valuable features are the precision of detection and the level of customization of the policy."
"The initial setup is just a standard process."
"In general, my company is happy with Microsoft support...My company hasn't faced any stability issues with the solution."
"We use the solution in all our environments. We use it for remedy tickets and give them updates. It was our main communication point."
"Microsoft EOP's most valuable feature is a shared mailbox."
"It is an easy solution."
"It's all running in the backend, so it doesn't affect the app functionality."
"The solution uses artificial intelligence and machine learning, so you don't need train it to detect something. The detection and response times are short. It's an excellent product."
"The pre-set policies and configuration analyzer are the most valuable features."
"About eight months ago, we started to measure the quantity of phishing and spam that we have been receiving, and it has been increasing a lot. That means that protection for our email is not as good as we were expecting."
"We need to be able to whitelist data at the backend."
"Microsoft sometimes has downtime, and we'll get several incidents coming in back to back. We have a huge backlog of notifications, many of which may be false positives. However, there might be serious alerts, so we can't risk dismissing all of them at once."
"Too many false positives and lacks an accurate capability to detect malicious SharePoint sites."
"There's room for improvement regarding the time frame for retrieving emails."
"There is room for improvement with the UI."
"Microsoft Defender for Office 365 should be more proactive."
"One area for improvement is integration. For example, when it comes to external SaaS platforms, we were not able to get a lot of information on integrations with such apps for security and authentication."
"The specific domain file for Apache needs to be well-defined."
"It's not easy for an admin to check and decide if the email is good or not."
"When the product is being updated, it changes some of the setups. The support team is also not good."
"When you're using a Microsoft product solution, you can scale it, but if you're not, there are limitations."
"The solution can be complex at times. It would be nice to have the on-server version. It needs to improve the stability as well."
"We have experienced issues while migrating from on-prem to the cloud. The tool needs to improve its stability."
"It would be helpful for customers if Plan 1 features were included with EOP."
"The security compliance features need to be improved. Sometimes, a client's mailbox becomes full because of retained information and not because of mail. I would like to see improvement in block rules as well."
"They should specify the difference between Defender for Office 365 and Exchange Online Protection."
"I think the implementation could be more streamlined."
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ESET Cloud Apps Protection is ranked 21st in Email Security with 2 reviews while Microsoft Exchange Online Protection (EOP) is ranked 4th in Email Security with 34 reviews. ESET Cloud Apps Protection is rated 9.6, while Microsoft Exchange Online Protection (EOP) is rated 8.2. The top reviewer of ESET Cloud Apps Protection writes "Great protection, good privacy, and helpful support". On the other hand, the top reviewer of Microsoft Exchange Online Protection (EOP) writes "An effective email security solution that provides DLP, Safe Attachment, and Safe Links". ESET Cloud Apps Protection is most compared with Fortinet FortiMail, whereas Microsoft Exchange Online Protection (EOP) is most compared with Proofpoint Email Protection, Cisco Secure Email, Mimecast Email Security, Fortinet FortiMail and Barracuda Email Security Gateway. See our ESET Cloud Apps Protection vs. Microsoft Exchange Online Protection (EOP) report.
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