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ESET Cloud Apps Protection vs Microsoft Exchange Online Protection (EOP) comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Dec 3, 2024

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

ESET Cloud Apps Protection
Ranking in Email Security
29th
Average Rating
9.6
Reviews Sentiment
7.4
Number of Reviews
2
Ranking in other categories
Vulnerability Management (41st), Patch Management (24th)
Microsoft Exchange Online P...
Ranking in Email Security
6th
Average Rating
8.4
Reviews Sentiment
6.9
Number of Reviews
39
Ranking in other categories
Anti-Malware Tools (7th)
 

Mindshare comparison

As of July 2025, in the Email Security category, the mindshare of ESET Cloud Apps Protection is 0.4%, up from 0.4% compared to the previous year. The mindshare of Microsoft Exchange Online Protection (EOP) is 6.3%, down from 8.8% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Email Security
 

Featured Reviews

LA
Great protection, good privacy, and helpful support
The only thing I would like is a way to open the email that is going to quarantine. Based on the level of security, they cannot open the email to check the message. Even for the administrator, you have to create a security copy to be sent, which will lock the log support. It's not easy for an admin to check and decide if the email is good or not. That is the only thing that I'm seeing could be improved. Basically, ESET doesn't have the ability to let the administrator release an email showing the message on the email. It's not possible. If you want to have an email review, you have to select an option to send a copy. In the way that they designed the system, for security, they are not letting anyone even have the admin privileges to make this happen. Privacy is at a really high level.
Amber Worth - PeerSpot reviewer
Retrieves data from quarantines and easy to read logs with robust security features
Some of the searchability when looking for specifics in Exchange logs is tedious. Although eventually the information is located, it can be difficult if detailed information is lacking. Improving the search process by allowing searches with different types of parameters and facilitating searches within emails would be advantageous. Simplifying interfaces would also be appreciated.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"We are close to having 99% or 98% detection."
"The most valuable features are the precision of detection and the level of customization of the policy."
"It provides security to both on-premises and Azure infrastructures."
"You can use the product to create special accounts."
"The most valuable feature of Microsoft Exchange Online Protection is the accidental release of information protection capabilities. Additionally, the solution is easy to use."
"The product's most valuable feature is third-party integrations."
"I like the product's ZAP feature."
"We like the holding facility that is available for potentially suspicious URL's. This allows a real-time review to be performed before the email reaches a users inbox."
"The scalability is pretty good; it does what it is supposed to do."
"Microsoft Exchange Online Protection (EOP) is the best email solution with more features and robust security, making it ideal for corporate use."
 

Cons

"It's not easy for an admin to check and decide if the email is good or not."
"The specific domain file for Apache needs to be well-defined."
"The reporting needs a little bit of improvement."
"They should specify the difference between Defender for Office 365 and Exchange Online Protection."
"It would be helpful for customers if Plan 1 features were included with EOP."
"Not all settings can be configured automatically and most still require manual configuration. However, there is an automation tool available that can be used to input all the configurations either as a script or a tool it would be helpful."
"The security features could be better."
"The security compliance features need to be improved. Sometimes, a client's mailbox becomes full because of retained information and not because of mail. I would like to see improvement in block rules as well."
"I think the implementation could be more streamlined."
"Microsoft has some training portals, but more could be developed."
 

Pricing and Cost Advice

"The solution provides affordable pricing for medium sized industries."
"Microsoft Exchange Online Protection's pricing is a little bit more because its price has recently increased."
"Microsoft Exchange Online Protection is a good solution at an affordable price. It is a good investment."
"It is a low-price solution."
"Apart from the license fee for the solution, there are no additional costs."
"The solution is priced high and could be less expensive compared to other solutions."
"The price of Microsoft Exchange Online Protection is reasonable."
"The product's pricing is competitive for the US market."
"The product is expensive."
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863,901 professionals have used our research since 2012.
 

Top Industries

By visitors reading reviews
Computer Software Company
14%
Comms Service Provider
13%
Media Company
8%
Wholesaler/Distributor
6%
Computer Software Company
14%
Financial Services Firm
9%
Government
8%
Manufacturing Company
7%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
No data available
 

Questions from the Community

What do you like most about ESET Mail Security?
The most valuable features are the precision of detection and the level of customization of the policy.
What is your experience regarding pricing and costs for ESET Mail Security?
The solution provides affordable pricing for medium sized industries.
What needs improvement with ESET Mail Security?
The specific domain file for Apache needs to be well-defined.
What do you like most about Microsoft Exchange Online Protection?
The initial setup was easy. The configuration process is very straightforward.
What needs improvement with Microsoft Exchange Online Protection?
Reporting could be one of the areas for improvement, as they could put more reporting into Microsoft Exchange Online Protection (EOP) natively rather than requiring additional licensing or connecti...
What is your primary use case for Microsoft Exchange Online Protection?
The company does work with this technology, but not me personally. I manage some other products currently, mainly in the modern workplace space, such as Azure Virtual Desktop and Microsoft 365. I d...
 

Also Known As

ESET Mail Security
Microsoft EOP, MS Exchange Online Protection
 

Overview

Find out what your peers are saying about ESET Cloud Apps Protection vs. Microsoft Exchange Online Protection (EOP) and other solutions. Updated: July 2025.
863,901 professionals have used our research since 2012.