We performed a comparison between eSentire and SentinelOne Vigilance based on real PeerSpot user reviews.
Find out what your peers are saying about CrowdStrike, Arctic Wolf Networks, Huntress and others in Managed Detection and Response (MDR)."The most valuable feature is reviewing tickets and the notes added by technicians."
"The most valuable features are the SIEM and the ticketing function; the latter is very smooth and easy to read and understand. We don't have any issues looking at the ticketing information when we're trying to identify what's going on."
"Among the valuable features are the agent, continuous reporting, and dashboard. It has all the features we need and we haven't had to customize it, other than turning on certain features that we wanted."
"The most valuable part of Binary Defense is its team of cybersecurity analysts. Their analysts filter out the noise and only forward the critical threats that require a response instead of false positives."
"The case interface is Binary Defense MDR's most valuable feature."
"The customization has been the most valuable aspect and was really the reason we ended up selecting Binary Defense. They worked with us to provide exactly the level of support, features, response, and collaboration we needed."
"The best part about Binary Defense MDR is that it runs on everything, and they keep an eye on things 24/7."
"One of the main benefits of Binary Defense MDR is the ability to easily meet with their support team to discuss any issues we encounter."
"The Managed Detection and Response (MDR) feature was really good and most valuable. We were handling very sensitive data, and we needed a quick response in real-time, which eSentire provided. It was also cost-effective, and their SOC team was very responsive."
"The managed detection response (MDR) product was the most valuable."
"Stable solution for protecting, deploying, and managing endpoints, and comes with valuable features such as behavioral analytics and machine learning."
"SentinelOne Vigilance is a very stable solution."
"SentinelOne is a comprehensive solution for protecting SOAP-based web services and AWS-based cloud infrastructure."
"The solution is very easy to use."
"The best feature of this solution is the third-party management aspect. An external company oversees the tool's management and monitors the data it generates. If the EDR detects suspicious activity, it will react accordingly and take necessary actions, such as blocking a device."
"The most valuable feature is that it works and isn't compromised. Other solutions I have used have all been compromised and SentinelOne is the only one that hasn't been compromised as far as I understand."
"The product is stable."
"Stability-wise, I rate the solution a ten out of ten...Scalability-wise, I rate the solution a ten out of ten."
"It's hard to think of anything that they need to improve on, but just to point out something, I would like to see them provide advanced XDR."
"Binary Defense MDR could be even better with additional features, like automatic scans and file quarantine."
"I would like to get more reports from Binary Defense about what they're blocking."
"If I were shopping for an MDR solution today, I would not only look for a company that has the ability to alert, detect, and remediate, but also the ability to integrate vulnerability management. That's a big thing that they're lacking today."
"I would like to see more frequent check-ins with our security status."
"The most significant area for improvement is in support for non-English speakers; we're a global organization, so many of our users are not English speakers, which can make interacting with them a challenge. There's no Chinese language support, so we must rely on what we can do with the internet. We don't expect Binary Defense to build a language staff, but details can get lost in translation when we assume the whole world speaks English."
"We should be able to isolate devices faster. They should shorten the time between clicking on a device to contain it and carrying out the action. That would be a welcome improvement."
"I don't find any downside to them, but if I have to put one, it would be consistent manpower or staffing. The only area where the solution can be improved is going to be with people. As they grow, they are struggling with the same thing that every other company is, which is getting talent and getting that talent to stay, but they've just revised their tiering system to go from a flat analyst and manager to a three-tier solution where it goes through two or three before it gets elevated. That seems to have worked out well, so if one level misses it, the next one picks it up, and it works out fine."
"From my standpoint, their MSP program, in general, needed to be worked on. It should be made much more simple. It's too convoluted in its process. I know it was in the process of being revamped, and as of the end of January, it was not finished."
"Its GUI can be a lot better."
"It's too early to say what needs improvement."
"My only complaint is that the knowledge base is not accessible to the customer."
"The only thing I'm not sure about is I haven't deployed it on any mobile devices."
"Sometimes, SentinelOne Vigilance also detects false positives, which are not true. In such cases, we need to make changes in the policies on the dashboard accordingly."
"SentinelOne Vigilance doesn't actively monitor incoming emails or offer an email plugin for Outlook."
"The solution's memory forensics capabilities and hard disk capacities are quite basic."
"SentinelOne Vigilance could improve if it provided us with more control over the dashboard."
"It is not easy to remove the customer without the dashboard."
eSentire is ranked 24th in Managed Detection and Response (MDR) with 2 reviews while SentinelOne Vigilance is ranked 4th in Managed Detection and Response (MDR) with 18 reviews. eSentire is rated 7.6, while SentinelOne Vigilance is rated 8.4. The top reviewer of eSentire writes "A solid product for security, but the MSP program should be simpler". On the other hand, the top reviewer of SentinelOne Vigilance writes "Very easy to use with multiple options for licensing and scaling". eSentire is most compared with CrowdStrike Falcon Complete, Arctic Wolf Managed Detection and Response, Sophos MDR, Red Canary MDR and Adlumin Security Operations Platform, whereas SentinelOne Vigilance is most compared with Huntress, Blackpoint Cyber MDR, CrowdStrike Falcon Complete, Secureworks Taegis ManagedXDR and ShadowSpear Platform.
See our list of best Managed Detection and Response (MDR) vendors.
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