No more typing reviews! Try our Samantha, our new voice AI agent.

Ephesoft Transact vs Tungsten RPA comparison

Why PeerSpot?
Sponsored
 

Comparison Buyer's Guide

Executive Summary

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

Automation Anywhere
Sponsored
Average Rating
8.4
Reviews Sentiment
6.9
Number of Reviews
661
Ranking in other categories
Business Process Management (BPM) (2nd), Robotic Process Automation (RPA) (2nd), Process Mining (1st), Intelligent Document Processing (IDP) (1st), Agentic Automation (1st), Business Orchestration and Automation Technologies (2nd), AI Legal & Compliance (1st), AI Finance & Accounting (1st), AI Procurement & Supply Chain (1st)
Ephesoft Transact
Average Rating
7.6
Reviews Sentiment
5.9
Number of Reviews
3
Ranking in other categories
Intelligent Document Processing (IDP) (16th)
Tungsten RPA
Average Rating
7.4
Reviews Sentiment
6.9
Number of Reviews
27
Ranking in other categories
Robotic Process Automation (RPA) (8th)
 

Featured Reviews

Venkat Sivaprakash - PeerSpot reviewer
Management Consultant at Accenture
Has significantly improved document-driven workflows and reduced processing time across finance and HR functions
Automation Anywhere has evolved significantly and upgraded itself to provide agentic AI and AI-based automation solutions for document automation. The product has matured considerably over time. We can create workflows that can call an API. We can include prompts in particular workflows for ChatGPT-related functions, connecting to an LLM and RAG to perform tasks. For document automation, modern features are available to train documents, ensuring high accuracy and repeatability over time. The system is very easy to use. I recently completed a course in document automation, typically designed for people involved in coding and technical aspects. Though I understand coding comprehensively, I don't do actual coding. The course was very accessible. Currently, extensive coding isn't necessary due to the hybrid model incorporating GenAI aspects, low-code, no-code capabilities, APIs, and numerous pre-built objects in Automation Anywhere. The features include GenAI-driven prompting methods and workflow creation capabilities. In these workflows, we can create decision boxes and call APIs without coding. We simply pull objects, drop them, connect them, and add minimal coding when needed. The most crucial aspect isn't coding but rather sizing the automation and fleshing out the details. Automation Co-pilot takes notes and performs automated analysis. It can extract details from videos, summarize conversations, and provide detailed information. During calls, it identifies instructions and performs tasks such as preparing reports and reconciliation. Automation Anywhere can also connect with Microsoft Co-pilot. Through Co-pilot, real-time operations can be executed, allowing direct interaction between vendors and automation through this component.
it_user1648179 - PeerSpot reviewer
OCR Developer at a tech vendor with 10,001+ employees
A stable and scalable smart content acquisition and data classification solution with a useful inject feature
I would advise potential users that Ephesoft Transact is an easy tool to handle. The UI isn't complex, and even if everything isn't handled at the UI level, they can work with the script. You can also handle issues with scripts. I believe Ephesoft Transact is one of the best tools because the UI is an easy one. The UI-level design makes it easy to handle the development and the superior Ephesoft support system. They will give you quick support to resolve issues and provide training materials. They will train the developer, and after training the developers, they will also support them. That's a good good thing that I saw. Initially, when I joined this project, I also had less knowledge. But with the help of this support system and the training material, I now have superior knowledge. On a scale from one to ten, I would give Ephesoft Transact a nine.
Jamil Milhem - PeerSpot reviewer
Project Manager-Senior RPA Specialist at DEWA
Automates browsing tasks without needing a server connection
I have worked with Microsoft Power Platform and UiPath. Kofax RPA offers a comprehensive solution with built-in capabilities for executing tasks like running Excel files and web automation without additional servers. They provide their browsers and extensions. For functions such as OCR, image processing, and data extraction, Kofax has built-in features powered by their engine, eliminating the need for subscriptions to external technologies like Microsoft Cognitive Services or Google Search. One of Kofax RPA's strongest features is its on-premise solution, which is particularly beneficial for organizations operating in regions with data regulations, such as the UAE.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"There have been a lot of challenges in terms of interfacing with the customer ERPs. So, we have been building tools and interfaces using bots to write back into these custom ERPs. Specifically, in the area where I work, this has been very helpful."
"The scheduling feature allows for scheduling of the bots to a specific time every day, which helped remove the dependency on humans completely."
"We can integration with other APIs, which is a good thing. This helps us with our database integration. For example, we have done an SAP integration, which is great, since SAP has a lot of manual work."
"Automation Anywhere is the first RPA solution we have taken and suggested implementing it to our customers, and it has helped tremendously in assisting our customers in achieving their goals."
"Automation Anywhere has helped our organization to save human efforts on mundane tasks and shifted it to more analytical and interesting tasks."
"The technical support is good, and we have not had any issues."
"Automation Anywhere's image reader is the most valuable feature."
"It is really helpful that this solution is deployed in the cloud."
"Transact's best feature is its ease of customization."
"I believe Ephesoft Transact is one of the best tools because the UI is an easy one."
"I have found the keyword extraction to be helpful."
"I like the inject feature. With desktop injects, we're doing all these things and extracting these things. Its stable, scalable, and technical support is good."
"You can automate browsing tasks without needing a server connection. The platform provides its browser, allowing you to run anything inside it."
"Provides valuable tools working in integration with RPA tools."
"Kofax RPA has allowed us to create a program in which the top 100 forms used across the organization are extracted and pushed into a database, from which any team globally can extract the information from those forms."
"This is a stable platform and we did not encounter any big problems."
"The solution is really good and it's rather budget-friendly."
"The flexibility to use already-developed components is really good. You can use it for Excel-related operations and other things."
"Kofax RPA's best feature is its high success percentage in picking up information from documents, especially where the DPI is really low."
"It is a stable product."
 

Cons

"They need to improve the OCR engine which is not up to the market."
"There are occasional bugs in the system but technical support is quick to address them and deliver solutions, patches, and upgrades."
"The data migration could be better."
"When we are moving from one version to another version, it's very difficult because most of the features stop working. They should first test everything and then release the new version. For example, there's a system variable known as the Excel Cell Row.... When going from version 11.1 to 11.3, this variable was suddenly not supported, and most of our bots were dependent on that. Everything went down..."
"Improvement areas will be there for everybody. I think one area which I would like to see improvement is in IQ Bot. Maybe it has improved a lot in version 11 X but I think that that's one area which definitely scope to improve."
"In the age of AARI and Automation Anywhere 2019 IQ Bot, the biggest challenges for me and my company are understanding the product and implementing it at the right place."
"The Automation Anywhere University courses have helped us, but it could improve some things, like how the courses are designed."
"These guys need to build a good team."
"It's not easy to train."
"Their email service and extraction could be better. We get the input via email, and these emails contain different types of documents like Excel, PDF, or they may contain different content in the email body."
"Their email service and extraction could be better. We get the input via email, and these emails contain different types of documents like Excel, PDF, or they may contain different content in the email body. Due to this variation, sometimes the email service crashes, and emails aren't redirected to Ephesoft Transact. Ephesoft has provided us with new hotfixes. Whatever flaws we found in the 2019.2 version, they have already updated it in the new version, 20.1.05, and it's already released. Drawbacks like not capturing the handwritten fields are now sorted."
"Transact could be improved by removing Java and making its pricing more accessible for smaller customers."
"Concatenation of error messages."
"I would like to see them further enhance the OCR, specifically in the multi-language support."
"Automation with the latest websites is not effective. The support of newer websites developed using new technologies would improve this solution."
"Its documentation is not widely available on the web. When there is a problem, the channels through which I can get a solution are limited."
"We're not really happy with the outcome of one particular complex process."
"The solution could use some AI integrated features."
"Kofax needs to create a community where developers have the opportunity to donate to it. The education surrounding this solution should be better."
"We've faced a few challenges with Tungsten RPA. One issue I recall was with sending emails that needed multiple attachments. At the time, the feature only allowed attaching one file at a time. We discussed this with Tungsten RPA, and they planned to add multi-attachment capability to their backlog. I'm not sure if it's been upgraded since then. The solution's desktop automation is tricker."
 

Pricing and Cost Advice

"It is somewhere in the middle. The price and value of Automation Anywhere are better than UiPath. The pricing is good globally. It could be a little bit cheaper, but it is good."
"The price for Automation Anywhere is reasonable."
"If we talk about the automation RPA. it definitely has worked very well for us. I'm talking about giving good savings, about more than 180 FTE savings, after implementing more than 200 plus bots. It has worked well. As an organization, it has supported us very well, and also for our customers."
"It is the most economically friendly and it provides you with a lot of functions."
"It's cheapest among the competition, although bargaining is a must."
"The pricing and licensing of Automation Anywhere plays an important rule in the Indian market because in the Indian market $10,000 USD is too much. Hence, the pricing tends to go down depending on the customer relationship with the partner: A starter pack is $10,000 and an enterprise pack is $100,000. If you go through an implementation partner, you can get good deals. They can save some money."
"It is expensive. Automation Anywhere has reduced the price slightly, as we have grown. However, the price is still excessive enough that we are engaged in PoCs on other tools."
"Automation Anywhere is reasonably priced because it can sustain us for a long period."
"Initially, when I got a licensed copy of Ephesoft Transact, it was for one year. After one year, we had to send an email to the Ephesoft team informing them that our license was going to expire. They updated it and provided one license in our file, and we had to update and install the folder. They have versions for one year and lifelong as well."
"Transact's pricing could be better for smaller customers."
"I don't have complete insight at this point in time, but I would guess that Kofax is a lot less expensive than Automation Anywhere. I would expect its license to be on a yearly basis."
"There is a standard license needed to use Kofax RPA and the price is reasonable."
"The pricing model for automation solutions like Automation Anywhere, UiPath, and Microsoft Power Platform is subscription-based, where costs are calculated based on factors such as the number of hours used and the scale of automation required.......With Kofax, you purchase a license upfront, and that's all you need. You can create as many automation workflows as you require without additional costs for individual use cases."
"I give the price of the solution a six out of ten."
"Its pricing is reasonable given the product capabilities. Kofax has a wide range of products, and it can sometimes be confusing to understand which capabilities come with which product set. One of the key facets that we've been looking into recently is cognitive document recognition that was a core pile of some of their other technologies such as Kofax transformation modules (KTM)."
"The solution’s license is not expensive."
"Kofax's prices are pretty reasonable."
"Kofax RPA's licensing costs are yearly and expensive."
report
Use our free recommendation engine to learn which Robotic Process Automation (RPA) solutions are best for your needs.
911,549 professionals have used our research since 2012.
 

Top Industries

By visitors reading reviews
Financial Services Firm
13%
Outsourcing Company
12%
Manufacturing Company
10%
Construction Company
10%
Construction Company
19%
Financial Services Firm
10%
Government
9%
Insurance Company
7%
Financial Services Firm
13%
Construction Company
12%
Outsourcing Company
9%
Performing Arts
8%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business157
Midsize Enterprise82
Large Enterprise558
No data available
By reviewers
Company SizeCount
Small Business12
Midsize Enterprise1
Large Enterprise18
 

Questions from the Community

How good is Automation Anywhere for RPA processes?
It depends on your use case. Is it simply to automate a couple of processes? Is it to augment a human team? AA is ver...
How good is Automation Anywhere for RPA processes?
From my experience using AA tool, it depends on the applications that you want to automate, because there some applic...
How good is Automation Anywhere for RPA processes?
It is a highly preferred RPA tool. You can check my Automation Anywhere Review to know more.
Ask a question
Earn 20 points
What is your experience regarding pricing and costs for Kofax RPA?
I am not a user of Tungsten RPA; I sell this product for our company.
What needs improvement with Kofax RPA?
The negative side is that UiPath has a really large community on the RPA side, and Tungsten RPA doesn't have any comm...
What is your primary use case for Kofax RPA?
Tungsten RPA reduces manual work, especially in financial services and HR solutions.
 

Also Known As

Automation Anywhere, Testing Anywhere, Automation Anywhere Enterprise, Agentic Process Automation System (Now Certified for WorkSpaces)
No data available
Kofax RPA, Kofax Kapow, Kapow
 

Interactive Demo

Demo not available
Demo not available
 

Overview

 

Sample Customers

Google, Linkedin, Cisco, Juniper Networks, DellEMC, Comcast, Mastercard, Quest Diagnostics
Honda Logistics, Washington State Health Care Authority
Aetna, BNP Paribas, Citi, Goldman Sachs, HSBC, ING, Aviva, Humana, Willis, Merck, University Hospitals, CardinalHealth, American Red Cross, Alegri, Capita
Find out what your peers are saying about UiPath, Automation Anywhere, Microsoft and others in Robotic Process Automation (RPA). Updated: August 2026.
911,549 professionals have used our research since 2012.