"The document processing engine is good. We're extracting around 70 data points from a given document, and we have an automated extraction rate of 80 percent for those fields."
"Their robots have increased the rate of efficiency by two to five times in our organization. There is still a human element to code out the package running the robots. You can't just click something and have it run. However, once that has been done, you can parallelize it 10 or 100 times in a fairly straightforward manner."
"The solution is stable, we have not had any glitches or problems."
"We recommend different solutions based on our customers' needs, and WorkFusion is what we offer for those who need a premium solution."
"It really does help by either freeing up people's time to focus on more value-added tasks or reducing headcount. We generally have other things that we can get people to do, helping make the employees' work more meaningful since they are not having to do the mundane stuff."
"It's a pretty robust product."
"The cognitive features of this solution are good."
"We have seen Workfusion improve on accuracy and compliance... With the Workfusion model, we reduce human error and the need for further QC. We switch more to a QA process where we're testing whether the model is effective."
"The most valuable feature is the price."
"The drag and drop feature, which is no code, is very useful for me because I am not a technical person. It is very user-friendly."
"I like the inject feature. With desktop injects, we're doing all these things and extracting these things. Its stable, scalable, and technical support is good."
"Transact's best feature is its ease of customization."
"We had some issues in the past, but it is fairly stable now. From what I hear, it is more stable in the later versions. With version 10.1.4, there were some issues relating to load distribution. However, it is good now."
"The user experience could be better both from an RPA perspective and from a business perspective."
"It is difficult for non-technical users to use WorkFusion. If we really want to build automation, we definitely need Java developers. Their RPA is not for non-technical people. If I look at competing products, like Automation Anywhere, UiPath, Blue Prism, or even Power Automate, a non-technical person can build basic automations and deploy them. Since non-technical people can easily build basic automations, they can be deployed in no time. With WorkFusion, there isn't a similar feature that works well. One needs to write code from scratch to build automation. That is definitely a deterrent if we really want to do quick, dirty automation. I would not rate WorkFusion very high on their no-code, low-code paradigm. In this area, I would definitely expect them to improve."
"We have had some problems in the past with the Inspector tool that looks at the elements on the screen. Replacing it or improving it is needed."
"There is enhanced functionality I would like to see, things that would further enhance the user experience, deliver greater efficiencies, and further mitigate risk."
"We have executed our robots thousands of times in our enterprise environment. However, in an enterprise environment, WorkFusion has performance problems. It is slow in production."
"This is a Java-based application that takes up a lot of space and when it runs, consumes a lot of memory. This affects the reliability because it gets to a point where it hangs."
"The solution is not user-friendly, this is something they should improve."
"It's not applicable to very large enterprises and for difficult work or more complex processes."
"Its price could definitely be lower."
"Transact could be improved by removing Java and making its pricing more accessible for smaller customers."
"Their email service and extraction could be better. We get the input via email, and these emails contain different types of documents like Excel, PDF, or they may contain different content in the email body. Due to this variation, sometimes the email service crashes, and emails aren't redirected to Ephesoft Transact. Ephesoft has provided us with new hotfixes. Whatever flaws we found in the 2019.2 version, they have already updated it in the new version, 20.1.05, and it's already released. Drawbacks like not capturing the handwritten fields are now sorted."
ElectroNeek is ranked 22nd in Robotic Process Automation (RPA) with 2 reviews while Ephesoft Transact is ranked 7th in Intelligent Document Processing (IDP) with 2 reviews. ElectroNeek is rated 8.6, while Ephesoft Transact is rated 9.0. The top reviewer of ElectroNeek writes "Affordable, stable, and easy to install but they need to develop the Google OCR". On the other hand, the top reviewer of Ephesoft Transact writes "A stable and scalable smart content acquisition and data classification solution with a useful inject feature". ElectroNeek is most compared with UiPath, Automation Anywhere (AA), Microsoft Power Automate and Robocorp, whereas Ephesoft Transact is most compared with ABBYY FlexiCapture, UiPath, Kofax RPA, OpenText Intelligent Capture and HyperScience.
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