Try our new research platform with insights from 80,000+ expert users

Elastic Security vs Trend Micro Worry-Free Services Suites comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Oct 8, 2024

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

ROI

Sentiment score
5.9
Elastic Security is cost-effective, offers significant financial benefits, and is community-friendly, though premium support receives some criticism.
Sentiment score
5.9
Trend Micro Worry-Free Services Suites efficiently manages 200 endpoints in two hours with a robust central management console.
It does not require hefty security budgets and can be deployed for enterprise security effectively.
 

Customer Service

Sentiment score
6.4
Feedback on Elastic Security support is mixed, with community resources praised but technical support often inconsistent and improved communication needed.
Sentiment score
5.1
Trend Micro Worry-Free Services support is knowledgeable yet hindered by time zone delays and repetitive questions, needing improved hours.
Most of the time when my team encounters issues, they receive responses within 24 hours.
Support is prompt and helpful.
Support is extremely good, but there is room for improvement.
 

Scalability Issues

Sentiment score
7.3
Elastic Security scales effectively across business sizes, though infrastructure, licensing, and resource management adjustments may be necessary.
Sentiment score
6.3
Trend Micro Worry-Free Services Suites is praised for scalability but occasionally hindered by internet and cloud dependence.
It allows us to think about specific use cases, such as gathering malicious IPs in a single view and analyzing threats based on geolocation.
 

Stability Issues

Sentiment score
7.7
Elastic Security is stable and reliable, but big data challenges require proper configuration for optimal performance and care during upgrades.
Sentiment score
6.9
Trend Micro Worry-Free Services Suites is generally stable and reliable, but automatic updates can cause 'protection at risk' warnings.
In terms of stability, I would rate Elastic a solid eight out of ten.
 

Room For Improvement

Users seek better authentication, automation, machine learning, intuitive design, scalability, integration, training resources, and pricing transparency in Elastic Security.
Trend Micro faces issues with system performance, integration, support, and high costs, with needed enhancements in several areas.
CrowdStrike and Defender have more established threat intelligence integration due to having a larger client base.
My security testing team continuously reports vulnerabilities, and we have to fix and update the versions frequently.
Elastic Security consumes a lot of resources, requiring a substantial deployment setup.
The first is the Business Email Compromise (BEC) issue. Even though we configured the business email compromise option, we still face this issue sometimes where people are getting emails directly with our email ID.
 

Setup Cost

Elastic Security offers a competitive pricing model with a free core version, suitable for small to medium enterprises.
Trend Micro Worry-Free Services Suites has mid-range pricing, seen as affordable by some but costly compared to competitors.
The pricing is reasonable, especially for Small Medium Enterprises (SMEs), making it a viable option for businesses building their security infrastructure.
This is beneficial for SMEs as they do not need extensive budgets for security solutions.
Elastic Security is considered cost-effective, especially at lower EPS levels.
The pricing of Trend Micro is a little bit higher compared to Sophos.
 

Valuable Features

Elastic Security impresses with indexing, visualization, search, AI, scalability, open-source nature, and free, customizable dashboards.
Trend Micro Worry-Free Services offers comprehensive protection with user-friendly features, seamless integration, but pricing is a concern.
The platform provides more visibility and requires less effort in monitoring.
We require rapid processing speed for alerts and event data, and Elastic Security is very efficient at handling this level of data.
Elastic Security is as flexible and configurable as Microsoft Sentinel.
Trend Micro Worry-Free Services Suites has an inbuilt auto scan facility.
We can get in-depth details of the emails going in and out, and we can create rules.
 

Categories and Ranking

Elastic Security
Ranking in Extended Detection and Response (XDR)
9th
Average Rating
7.8
Reviews Sentiment
6.8
Number of Reviews
65
Ranking in other categories
Log Management (11th), Security Information and Event Management (SIEM) (5th), Endpoint Detection and Response (EDR) (17th), Security Orchestration Automation and Response (SOAR) (7th)
Trend Micro Worry-Free Serv...
Ranking in Extended Detection and Response (XDR)
14th
Average Rating
8.4
Reviews Sentiment
6.5
Number of Reviews
12
Ranking in other categories
Email Security (13th), Endpoint Protection Platform (EPP) (19th), Managed Detection and Response (MDR) (10th)
 

Mindshare comparison

As of October 2025, in the Extended Detection and Response (XDR) category, the mindshare of Elastic Security is 4.8%, down from 7.2% compared to the previous year. The mindshare of Trend Micro Worry-Free Services Suites is 1.1%, up from 0.2% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Extended Detection and Response (XDR) Market Share Distribution
ProductMarket Share (%)
Elastic Security4.8%
Trend Micro Worry-Free Services Suites1.1%
Other94.1%
Extended Detection and Response (XDR)
 

Featured Reviews

SyedAli17 - PeerSpot reviewer
Centralized monitoring improves security posture through rapid data processing
The processing part of Elastic Security is very interesting for us since we handle almost 7,000 to 8,000 alerts per minute. We require rapid processing speed for alerts and event data, and Elastic Security is very efficient at handling this level of data. Additionally, Elastic Security helps improve the security posture of Pakistan through centralized visibility and real-time processing.
Mohammed Zain - PeerSpot reviewer
Achieve effective email management while identifying areas for security upgrades
There are a couple of issues we have encountered while using Trend Micro Worry-Free Services Suites for the past four or five years. The first is the Business Email Compromise (BEC) issue. Even though we configured the business email compromise option, we still face this issue sometimes where people are getting emails directly with our email ID. We were not able to get a satisfactory answer from them regarding the BEC issue. The ransomware protection issue for the old servers or outdated servers and recovery of the data needs improvement in Trend Micro Worry-Free Services Suites. The ransomware protection issue for old servers and business email compromise also needs to be upgraded because even though it's configured, we still face this BEC issue. The response time of the support also needs improvement.
report
Use our free recommendation engine to learn which Extended Detection and Response (XDR) solutions are best for your needs.
869,513 professionals have used our research since 2012.
 

Top Industries

By visitors reading reviews
Computer Software Company
15%
Government
10%
Comms Service Provider
8%
Financial Services Firm
7%
Computer Software Company
16%
Comms Service Provider
10%
Security Firm
9%
Retailer
8%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business40
Midsize Enterprise11
Large Enterprise14
By reviewers
Company SizeCount
Small Business10
Midsize Enterprise2
 

Questions from the Community

Datadog vs ELK: which one is good in terms of performance, cost and efficiency?
With Datadog, we have near-live visibility across our entire platform. We have seen APM metrics impacted several times lately using the dashboards we have created with Datadog; they are very good c...
What do you like most about Elastic Security?
Elastic provides the capability to index quickly due to the reverse indexes it offers. This data is crucial as it contains critical information. The reverse index allows fast data indexing because ...
What is your experience regarding pricing and costs for Elastic Security?
I am satisfied with the pricing, setup cost, and licensing cost. It is a pure 10.
What do you like most about Trend Micro Worry-Free Sevices Suits?
The solution offers a comprehensive solution that includes antivirus, malware protection, ransomware protection, web filtering, and device control features. It provides networking capabilities, mak...
What needs improvement with Trend Micro Worry-Free Sevices Suits?
There are a couple of issues we have encountered while using Trend Micro Worry-Free Services Suites for the past four or five years. The first is the Business Email Compromise (BEC) issue. Even tho...
What is your primary use case for Trend Micro Worry-Free Sevices Suits?
I am working with the Trend Micro One solution. I use Trend Micro Worry-Free Services Suites, which includes six components, including Cloud App Security, Trend Email Security Advanced, and Worry-F...
 

Also Known As

Elastic SIEM, ELK Logstash
No data available
 

Overview

 

Sample Customers

Texas A&M, U.S. Air Force, NuScale Power, Martin's Point Health Care
Information Not Available
Find out what your peers are saying about Elastic Security vs. Trend Micro Worry-Free Services Suites and other solutions. Updated: September 2025.
869,513 professionals have used our research since 2012.