NETSCOUT nGeniusONE vs eG Enterprise comparison

eg Innovations and NETSCOUT are both solutions in the Network Monitoring Software category. eg Innovations is ranked #54 with an average rating of 8.5, while NETSCOUT is ranked #30 with an average rating of 8.5. eg Innovations holds a 0.3% mindshare in NMS, compared to NETSCOUT’s 1.6% mindshare. Additionally, 95% of eg Innovations users are willing to recommend the solution, compared to 93% of NETSCOUT users who would recommend it.

eG Enterprise

Read 21 eG Enterprise reviews

1,531 Views
643 Comparison Views

95% willing to recommend

NETSCOUT nGeniusONE

Read 50 NETSCOUT nGeniusONE reviews

3,348 Views
2,344 Comparison Views

93% willing to recommend

eG Enterprise

NETSCOUT nGeniusONE

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Executive SummaryUpdated on Oct 10, 2024

eG Enterprise and NETSCOUT nGeniusONE compete in the IT monitoring solutions category. eG Enterprise has the upper hand in pricing and support, while NETSCOUT nGeniusONE is stronger in features for complex networks.

Features: eG Enterprise provides single console monitoring for various infrastructure elements, ease of configuration, and quick test implementation. Its reporting capabilities and troubleshooting tools offer insights into end-user experiences. NETSCOUT nGeniusONE is known for deep packet inspection, packet capture, and network analytics, which allow for real-time data drilling and historical performance analysis through advanced network analysis tools.

Room for Improvement: eG Enterprise could enhance its interface for navigation and dashboard customization, adjust pricing, and expand monitoring for containerized services. NETSCOUT nGeniusONE may improve product integration, simplify user experience, and adopt a modular pricing model. Its complexity and reliance on physical agents are noted for improvement.

Ease of Deployment and Customer Service: eG Enterprise, primarily deployed on-premises, is praised for proactive and personalized customer service. NETSCOUT nGeniusONE, deployed on-premises and in hybrid clouds, receives commendation for its knowledgeable support staff. Both solutions provide excellent customer service but eG Enterprise has an edge due to personalized support.

Pricing and ROI: eG Enterprise offers significantly lower pricing than competitors with flexible licensing options, leading to high ROI through reduced service requests. NETSCOUT nGeniusONE, though more costly, provides substantial value in reliability and support. Its comprehensive licensing approach provides value but is less competitive in pricing. Both solutions contribute to ROI by decreasing operational costs.

To learn more, read our detailed NETSCOUT nGeniusONE vs. eG Enterprise Report (Updated: July 2025).

Buyer's Guide

NETSCOUT nGeniusONE vs. eG Enterprise

July 2025

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Helped 865,295 peers since 2012

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Categories and Ranking

eG Enterprise

Ranking in Network Monitoring Software

54th

Average Rating

8.2

Reviews Sentiment

7.7

Number of Reviews

Ranking in other categories

Application Performance Monitoring (APM) and Observability (36th), IT Infrastructure Monitoring (45th)

NETSCOUT nGeniusONE

Ranking in Network Monitoring Software

30th

Average Rating

8.2

Reviews Sentiment

6.7

Number of Reviews

Ranking in other categories

No ranking in other categories

Mindshare comparison

As of August 2025, in the Network Monitoring Software category, the mindshare of eG Enterprise is 0.3%, down from 0.5% compared to the previous year. The mindshare of NETSCOUT nGeniusONE is 1.6%, down from 1.6% compared to the previous year. It is calculated based on PeerSpot user engagement data.

Network Monitoring Software

Featured Reviews

Jose Ramon Crespo

Senior Enterprise Director at Towers IT

Utilize artificial intelligence for faster issue response and seamless ITSM integration

The data gathering capabilities and the automation, which utilizes artificial intelligence, are the most valuable features. These capabilities help us gather more information and analyze it faster, leading to better responses to issues. The tool is also excellent at integrating with ITSM services, providing a seamless alerting system for our customers.

Read full review

Ruslan Melnyk

Business Unit Manager at BAKOTECH

Useful for network performance monitoring

My manager can explain the use cases attached to the product. I am a unit leader in my company, and I don't sell the product directly to our partners or customers. In my company, I manage certain processes and a team while building, developing, and providing them with a direction for the market. NETSCOUT nGeniusONE is a good solution for network performance monitoring since it is not cloud-based. My company sells NETSCOUT nGeniusONE in eight to ten countries. I think the solution is not good for capacity planning, but it is better to help find problems in applications because not every infrastructure is good at managing working applications. I think it is a solution meant for applications. The tool is useful for solving problems attached to applications. The tool's real-time network monitoring capability was used when the product was more reactive. In our company, if we use real-time monitoring, then we need to deal with raw traffic. In our company, if we don't see any problem in the real-time systems, we have the possibility to rely on the tool since it acts like a time machine for us, which can allow us to get back to the areas of problem and solve them. I recommend the product to those who plan to use it. For many users, it can be a good monitoring system that can be scaled up in the future. I think it is a good product to start with when working systems in an environment. NETSCOUT nGeniusONE is another tool used to manage raw traffic, and I find it to integrate well into our customers' network. I am not using it actively on the system. I use the tool for network packet brokers. I rate the tool a ten out of ten.

Read full review

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Pros

"Sometimes when we face issues with the new technologies or very old technologies where we cannot enhance the service, they move to work with us directly and start doing some development on this area which is very good for us."

"The auto-configuration or auto-Thresholding is very important because it saves a phenomenal amount of labor and setup costs and time."

"Single pane of glass to review status of the full environment."

"The most important feature is the ability to design, then implement monitoring tests on the fly as we are adapting to different situations."

"The ability to see what the end user response is, so I can get a better understanding of what the end user is seeing when they connect to the Citrix servers."

"Some of the best features of eG are, in terms of APM, they have complete modules between application performance monitoring, server monitoring, and even storage and network-based monitoring. The UI is also quite good. They have some standard AI-based capabilities, even though it's not quite as advanced when compared to Dynatrace. eG has some good, basic APM capabilities."

"EG monitors all infrastructure elements (all OS, all database, storage, network, and web server) from a single console."

"It gives good insight into inside of what's going on with Exchange."

More eG Enterprise pros

"The system's ability to prevent downtime represents a significant return on investment, but I do not have specific numerical data."

"It helps us get to the root cause quickly. It helps us find massive error codes, then we drill down on that error code, knowing that is the source of our problem."

"The solution transforms packet wire data into real-time data that is actionable. It helps us with faster detection of issues and allows us to create alerts."

"Deep packet inspection is probably the strongest feature."

"The speed that you can get from the top of a problem all the way down to the packet layer of troubleshooting analysis."

"The ability to be able to do detailed traffic analysis such as top-talkers, application-specific monitoring, and understanding them through patterns, is helpful. We're also able to gain an understanding of voice calls, voice traffic, whether we have packet loss in a certain part of the network or jitter or high latency that might be impacting the network. All of those are nice functionalities."

"Deep packet inspection is a very useful tool as it works in real time and uses serial packet-level analysis."

More NETSCOUT nGeniusONE pros

Cons

"There should be more price flexibility to adapt to different kinds of customers. For small and medium businesses, eG Enterprise is usually too expensive."

"Back-end configuration is not easy to implement."

"Needs to improve the networking monitor capabilities."

"I can understand why they designed the user interface (UI) the way they did, but sometimes in the management of the eG Manager, it can be a bit clunky."

"The integration must be improved."

"The UI looks a little dated and could do with a refresh."

"The interface could be improved as it is not real intuitive. It is not user-friendly."

"would like to see improvements in the alarm display console."

More eG Enterprise cons

"In previous versions, we used to have an icon on the dashboard when the situation analysis would present an alert. It would be nice if that would be made available on the dashboard again. Something that could be customizable to only illuminate on certain applications."

"We would like more encryption of customer data, because we have a very security conscious company. We have a lot of regulation coming in which requires us to make customer data private."

"I would like to see improvement in the user experience. It's hard to manage it. We need a dedicated, highly-qualified person, compared to similar tools. Obviously, it's in a higher bracket, salary-wise. That's something the NETSCOUT team needs to focus on. It's a completely niche-skill technology, where we need to have the skills to manage, maintain, and deploy it."

"A lot of tools highlight what's going on but they don't actually pinpoint the user experience. It would be good if there were a small message or something highlighting what the user experience is like and any degradation that's actually occurring."

"It would be beneficial to see more AI capabilities included in nGeniusONE to further streamline processes and allow lower-level tech support to handle issues more effectively without escalating them."

"Initially, we were having a lot of issues with bugs when using version 6.1.1. There were a lot of problems with the dashboard causing confusion. We worked with our SE and the NETSCOUT engineering team to fix the visibility with the data. There should be a patch release to fix this issue. However, this seems to be working fine for us right now after the 6.2.2 upgrade."

"Trying to set up dashboards is hard to figure out at times, if you don't do it every day. It's not really intuitive to set them all up... If there were a wizard to take us through, step-by-step, creating dashboards and the like, that would be really helpful."

"They can improve still on the workflows, document their workflows that are commonly used... We don't know some of the workflows yet, and it's not something that you can just read up in the manual. There is some stuff in the help manual and online, but it's to a point where you need to purchase extra training and services from them. You can't just go and read up on it yourself and learn from A to Z..."

More NETSCOUT nGeniusONE cons

Pricing and Cost Advice

"The product is very cheap."

"It'd be nice if the price was lower. That would be an improvement."

"It is not expensive."

"We paid about 300,000 Saudi Riyal for the solution and it was quite affordable compared to the competition."

"The cost for eG Enterprise is almost $100,000 for one hundred and fifty services. It's subscription-based and the payment is yearly."

"You may get some monitoring products with certain licensing you may own. Some of these can take ages to configure and setup, along with needing a license to drive the software."

"eG Enterprise is much cheaper than the other products it competes with."

"If using eG for virtual desktops, carefully calculate whether per named user, per concurrent user, or per server"

More eG Enterprise pricing and cost advice

"It is a little overall pricey and expensive, but you get what you pay for."

"The product is too expensive compared to other products."

"The platform is expensive."

"Licensing is flexible, it's not tied to anything else. We can easily switch up the licensing piece... Obviously, NETSCOUT is a little bit in the higher range, but it gives you value for money. You get what you pay for."

"It can be expensive, but if you have a good configuration, based on what you are looking for, it's okay, it's manageable."

"Cost is probably the biggest drawback. Compared to some of the newer vendors that have popped up in the space, it's definitely more on the expensive side... [But] it's been able to keep its value, even in the face of the cheaper competition."

"Like any company, we always want better pricing. The pricing is okay, but it's not a cheap solution. When you want to deploy it across an enterprise as large as ours, you go into seven figures. It's not a cheap solution to get out there."

"The license becomes cost prohibitive very quickly."

More NETSCOUT nGeniusONE pricing and cost advice

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Top Industries

By visitors reading reviews

Computer Software Company

16%

Retailer

12%

Government

12%

Financial Services Firm

13%

Computer Software Company

13%

Manufacturing Company

10%

Government

Company Size

By reviewers

Large Enterprise

Midsize Enterprise

Small Business

Questions from the Community

Any advice about APM solutions?

Could you please share your requirements ? There are a lot tools can be added to the list. I spent almost 6 months to test and check many tools then I select eG enterprise.

See all answers

Do you recommend eG Enterprise? Why or why not?

I feel that eG Enterprise is one of the top APM tools available on the market. Out of the solutions I have tried, it is the best for monitoring, diagnosis, analytics, and reporting of key IT servic...

See all answers

What do you like most about eG Enterprise?

eG Enterprise has a single pane of glass for observability and monitoring.

See all answers

Which is the best DDoS protection solution for a big ISP for monitoring and mitigating?

I would say if it’s an ISP that will build a scrubbing center, Netscout/Arbor is a good solution. In all other solutions, Imperva is a great choice.

See all answers

What do you like most about NETSCOUT nGeniusONE?

Stability-wise, I rate the solution a ten out of ten.

See all answers

What is your experience regarding pricing and costs for NETSCOUT nGeniusONE?

The pricing is a bit high yet not overly expensive. The cost depends on the size of the customer, as sizing controls the pricing.

See all answers

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Zabbix vs eG Enterprise

Compared 11% of the time

Splunk AppDynamics vs eG Enterprise

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Dynatrace vs NETSCOUT nGeniusONE

Compared 10% of the time

Gigamon Deep Observability Pipeline vs NETSCOUT nGeniusONE

Compared 10% of the time

ThousandEyes vs NETSCOUT nGeniusONE

Compared 10% of the time

SolarWinds NPM vs NETSCOUT nGeniusONE

Compared 8% of the time

Ixia Network Packet Brokers vs NETSCOUT nGeniusONE

Compared 5% of the time

More NETSCOUT nGeniusONE Competitors

Product Reports

Buyer's Guide

eG Enterprise

August 2025

Download eG Enterprise product report

Buyer's Guide

NETSCOUT nGeniusONE

August 2025

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Also Known As

No data available

NETSCOUT nGenius, nGeniusONE

Overview

eG Enterprise is a comprehensive performance monitoring tool that monitors applications, infrastructure, and networks. eG Enterprise offers a complete performance management solution that delivers diagnosis and automated IT auditing, and offers extensive reporting to test application latencies, storage hotspots, network failures, server incompetencies, bottlenecks, user experience (UX) concerns, and more.

eG Enterprise monitors an organization’s total IT ecosystem and applications throughout every layer and all tiers and will take a deep dive to discover where a problem began, faster than any other solution. eG Enterprise is a complete solution that thoroughly monitors the end-user relationship for just about every IT deployment available, such as cloud-based microservices applications, enterprise applications, on-premise monolithic applications, and digital workspaces.

eG Enterprise is a flexible solution and can be deployed in various circumstances, wherever the digital experience of the user needs to be managed and IT infrastructures and applications need to be monitored. eG Enterprise is effective from legacy on-premise deployments to the most cloud-centric ecosystem in the marketplace today.

eG Enterprise Features

Application Performance Monitoring (APM): The solution is able to provide monitoring to discover, diagnose, and repair application performance problems so the end user is never affected.
Infrastructure monitoring: Users have full transparency to clearly visualize what is occurring with recent deployments and immediately diagnose network, database, and server problems.
Digital workspace monitoring: Workspaces are continually monitored to maintain the highest levels of productivity at all times. Users can easily monitor disconnects, logons, slowdowns, complete sessions, and more.
Enterprise application monitoring: Applications that do not perform as expected may result in significant losses for an organization. eG Enterprise is able to monitor many of today’s popular applications, such as PeopleSoft, SAP, Sharepoint, Siebel, and Office 365. Organizations are able to quickly identify underperforming applications, discover and diagnose problems, and remediate issues to ensure that optimal levels of productivity and profitability are being maintained at all times.
Cloud Monitoring: eG Enterprise provides effective monitoring for all of an organization's cloud infrastructures, including public, hybrid and private. eG Enterprise is able to facilitate the concise mapping of the relationships between tiers and discover the reasons for performance problems immediately before they reach the end user. eG Enterprise can be deployed on premises or as a SaaS-based solution.

Reviews from Real Users

“The product makes data collection easy. It's simple to set up. The algorithm is the most valuable aspect of the solution. In a few minutes after the installations, we can get insights from my technical environment. After a few minutes, I can get some valuable insights to make decisions.” - Anderson L., LatAm Presales Analyst at CLM

“Some of the best features of eG are, in terms of APM, they have complete modules between application performance monitoring, server monitoring, and even storage and network-based monitoring. The UI is also quite good. They have some standard AI-based capabilities, even though it's not quite as advanced when compared to Dynatrace. eG has some good, basic APM capabilities.” - A PeerSpot user who is a Consultant at a tech services company

eg Innovations

The nGenius Real-Time Monitor software provides you with tools to monitor and display information about your network both historically and in real time. The nGenius Real-Time Monitor software allows you to understand your current network usage and to plan for future needs. It also allows you to proactively troubleshoot problem areas in your network.

NETSCOUT

Sample Customers

20th Century Fox, Allscripts, Anthem Blue Cross and Blue Shield, Aviva, AXA, Biogen, Cox Communications, Denver Health, eBay, JP Morgan Chase, PayPal, Southern California Edison, Samsung, and many more.

Cerner Corporation

Buyer's Guide

NETSCOUT nGeniusONE vs. eG Enterprise

July 2025

Free Report: NETSCOUT nGeniusONE vs. eG Enterprise

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