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ManageEngine Applications Manager vs eG Enterprise comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Jul 24, 2024

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

eG Enterprise
Ranking in Application Performance Monitoring (APM) and Observability
58th
Average Rating
8.2
Reviews Sentiment
7.7
Number of Reviews
21
Ranking in other categories
Network Monitoring Software (72nd), IT Infrastructure Monitoring (50th)
ManageEngine Applications M...
Ranking in Application Performance Monitoring (APM) and Observability
43rd
Average Rating
7.6
Reviews Sentiment
7.1
Number of Reviews
18
Ranking in other categories
Cloud Monitoring Software (34th)
 

Mindshare comparison

As of March 2026, in the Application Performance Monitoring (APM) and Observability category, the mindshare of eG Enterprise is 0.8%, up from 0.3% compared to the previous year. The mindshare of ManageEngine Applications Manager is 0.8%, up from 0.5% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Application Performance Monitoring (APM) and Observability Mindshare Distribution
ProductMindshare (%)
ManageEngine Applications Manager0.8%
eG Enterprise0.8%
Other98.4%
Application Performance Monitoring (APM) and Observability
 

Featured Reviews

Jose Ramon Crespo - PeerSpot reviewer
Senior Enterprise Director at Towers IT
Utilize artificial intelligence for faster issue response and seamless ITSM integration
The data gathering capabilities and the automation, which utilizes artificial intelligence, are the most valuable features. These capabilities help us gather more information and analyze it faster, leading to better responses to issues. The tool is also excellent at integrating with ITSM services, providing a seamless alerting system for our customers.
SN
Senior System Engineer at Qatar Petroleum
Managing application health has become simpler but new monitoring features still need faster delivery
I use application discovery and dependency mapping. It helps with managing application health What I like about ManageEngine Applications Manager is the ease of use and ease of deployment. I cannot remember anything specific for future updates of the product. The new features take a lot of time…

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"Some of the best features of eG are, in terms of APM, they have complete modules between application performance monitoring, server monitoring, and even storage and network-based monitoring. The UI is also quite good. They have some standard AI-based capabilities, even though it's not quite as advanced when compared to Dynatrace. eG has some good, basic APM capabilities."
"Customer service and support are superb."
"Sometimes when we face issues with the new technologies or very old technologies where we cannot enhance the service, they move to work with us directly and start doing some development on this area which is very good for us."
"Excellent level of support."
"User session details"
"EG monitors all infrastructure elements (all OS, all database, storage, network, and web server) from a single console."
"Customer service is fantastic!! They are very responsive and always follow up to ensure a solution has been provided."
"We haven't really had an issue per se, but there was a time when we had some network devices that were down, and eG showed us pretty quickly that that part of the network was down."
"The Service Level Management (SLM) rules engine stands out due to its flexibility and customization capabilities, making it an invaluable tool for tailoring processes to our specific needs."
"Depending on the size of the environment, this is a solution that I recommend."
"The most valuable features are: Takes care of all IT monitoring in one console: Server, apps and business services."
"I found Application Manager better than other products, including Solarwinds, because there are so manys option in Application Manager that makes it unique, such as supporting all servers, networks, cloud systems etc."
"I am impressed with the tool's reporting feature which is simple."
"If cost is your consideration and you have a well-rounded system administrator, this is a good product to explore."
"The most valuable feature of this solution is its ease of use."
"The feature that I have found most valuable in ManageEngine Applications Manager is its dashboard."
 

Cons

"The UI looks a little dated and could do with a refresh."
"Needs to improve the networking monitor capabilities."
"Their dashboards could use some improvement. The ability to customize them a bit more."
"Application TCP latency is an area with room for improvement, but I believe this is already on the roadmap."
"In terms of areas for improvement in eG Enterprise, we are now moving most of our services to the OpenShift platform, and we need a way to monitor even containerized services or any service deployed on OpenShift, but that feature is still not available in eG Enterprise, so it's not good enough for us."
"eG Enterprise's licensing could be cheaper. Even compared to Dynatrace, I think the price is quite expensive considering the APM functionalities, even though they have other benefits such as info monitoring."
"Their dashboards could use some improvement. The ability to customize them a bit more."
"I can understand why they designed the user interface (UI) the way they did, but sometimes in the management of the eG Manager, it can be a bit clunky."
"The problem is that implementation requires a significant amount of mapping effort."
"They can improve the post-processing of the data. AppDynamics has more powerful tools for post-processing or analytics. It has some limitations in more complex environments, but because we are free to use different solutions, we try to find what is best for the customers or the problem we are trying to solve."
"The inventory of assets needs improvement."
"Even with the top-notch dashboard, it could be made stronger with an additional plug-in for analytics."
"I would like the solution to improve the ability to track services."
"The information provided by ManageEngine is not deep-dive like IBM and CA provide."
"The integration process with third party tools poses some challenges; enhancing the robustness of these integrations could greatly improve overall functionality and user experience."
"The agent often crashes when there is too much load on the application side. If a sudden storm of data comes in, the agent crashes down most of the time."
 

Pricing and Cost Advice

"It'd be nice if the price was lower. That would be an improvement."
"They gave us a good price, when they were found out we were looking at other products because their price was very high. We were looking at another solution, then we came back to them was because they brought the price down. We selected them for three years."
"eG Enterprise is much cheaper than the other products it competes with."
"It is not expensive."
"If using eG for virtual desktops, carefully calculate whether per named user, per concurrent user, or per server"
"They are aligned with other enterprise solutions."
"You may get some monitoring products with certain licensing you may own. Some of these can take ages to configure and setup, along with needing a license to drive the software."
"The product is very cheap."
"The solution is noted for its cost-effectiveness, a crucial consideration for potential users."
"ManageEngine Applications Manager has reasonable pricing. It's more affordable than other solutions in the market. My company has an instance-based license for ManageEngine Applications Manager. You can purchase a yearly subscription or a perpetual license. The standard license covers most features, but you can still have some paid add-ons."
"Its price is good."
"Price-wise, it is a cheap tool...The solution's licensing model is subscription-based, in which yearly payments are to be made."
"The annual licensing depends on the number of monitors you have connected. Once you get to two hundred monitors you can see the price reflect."
"The licensing costs for ManageEngine Applications Manager are around $1,200 per year. For additional monitors, you have to pay extra."
"It is a cost-effective solution."
"The solution's licensing costs are yearly."
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Top Industries

By visitors reading reviews
Retailer
12%
Government
12%
Financial Services Firm
10%
Outsourcing Company
8%
Financial Services Firm
10%
Manufacturing Company
8%
Computer Software Company
8%
Government
6%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business9
Midsize Enterprise1
Large Enterprise10
By reviewers
Company SizeCount
Small Business4
Midsize Enterprise4
Large Enterprise10
 

Questions from the Community

Any advice about APM solutions?
Could you please share your requirements ? There are a lot tools can be added to the list. I spent almost 6 months to test and check many tools then I select eG enterprise.
Do you recommend eG Enterprise? Why or why not?
I feel that eG Enterprise is one of the top APM tools available on the market. Out of the solutions I have tried, it is the best for monitoring, diagnosis, analytics, and reporting of key IT servic...
What is your experience regarding pricing and costs for eG Enterprise?
The pricing is per user per year and varies depending on the components being monitored. It is within the range of other competitive solutions.
What is your experience regarding pricing and costs for ManageEngine Applications Manager?
I am satisfied with the licensing cost for ManageEngine Applications Manager.
What needs improvement with ManageEngine Applications Manager?
The new features take a lot of time to be implemented, and that could be improved about ManageEngine Applications Manager. If I were requesting a new feature that is not existing, making it availab...
What is your primary use case for ManageEngine Applications Manager?
I use application discovery and dependency mapping. It helps with managing application health.
 

Also Known As

No data available
Applications Manager
 

Overview

 

Sample Customers

20th Century Fox, Allscripts, Anthem Blue Cross and Blue Shield, Aviva, AXA, Biogen, Cox Communications, Denver Health, eBay, JP Morgan Chase, PayPal, Southern California Edison, Samsung, and many more.
Certis Europe, Financial Domain, SaaS Office Suite, On Demand TV, Parliament's IT Systems, Sastra Technologies, UniServity
Find out what your peers are saying about ManageEngine Applications Manager vs. eG Enterprise and other solutions. Updated: March 2026.
884,933 professionals have used our research since 2012.