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ManageEngine Applications Manager vs SCOM comparison

 

Comparison Buyer's Guide

Executive Summary

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

ManageEngine Applications M...
Average Rating
7.6
Reviews Sentiment
7.1
Number of Reviews
18
Ranking in other categories
Application Performance Monitoring (APM) and Observability (46th), Cloud Monitoring Software (33rd)
SCOM
Average Rating
7.8
Reviews Sentiment
6.8
Number of Reviews
83
Ranking in other categories
Event Monitoring (5th), Network Monitoring Software (25th)
 

Mindshare comparison

ManageEngine Applications Manager and SCOM aren’t in the same category and serve different purposes. ManageEngine Applications Manager is designed for Application Performance Monitoring (APM) and Observability and holds a mindshare of 0.8%, up 0.6% compared to last year.
SCOM, on the other hand, focuses on Event Monitoring, holds 9.6% mindshare, up 9.0% since last year.
Application Performance Monitoring (APM) and Observability Mindshare Distribution
ProductMindshare (%)
ManageEngine Applications Manager0.8%
Dynatrace5.0%
Splunk AppDynamics4.5%
Other89.7%
Application Performance Monitoring (APM) and Observability
Event Monitoring Mindshare Distribution
ProductMindshare (%)
SCOM9.6%
OpenText AI Operations Management8.2%
BMC TrueSight8.2%
Other74.0%
Event Monitoring
 

Featured Reviews

SN
Senior System Engineer at Qatar Petroleum
Managing application health has become simpler but new monitoring features still need faster delivery
I use application discovery and dependency mapping. It helps with managing application health What I like about ManageEngine Applications Manager is the ease of use and ease of deployment. I cannot remember anything specific for future updates of the product. The new features take a lot of time…
AK
Assistant Manager at SMS group GmbH
Have integrated effective monitoring and seamless alerting with improved visualization capabilities
The most valuable feature of SCOM is its monitoring capability, and we have integrated SCOM with Grafana, which is a dashboarding tool. We have implemented and integrated this to create dashboarding of the SCOM monitoring system for the database, SQL, and the Linux servers we have configured in SCOM. We have created separate dashboarding for it, and the monitoring and creating rules and monitors in the management servers and management packs that SCOM provides are very useful for us. The alerting mechanism of SCOM has benefited our operations because we have modified the thresholds as per our internal requirements. We have configured threshold modifications for the CPU, memory, and especially for disk space. For routine disk space usage on the system, we have provided a separate threshold configuration.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"What I like about ManageEngine Applications Manager is the ease of use and ease of deployment."
"The features on the dashboard of ManageEngine Application Manager are much better than these other solutions, and I found that those solutions can be quite costly in comparison."
"The feature that I have found most valuable in ManageEngine Applications Manager is its dashboard."
"I used it extensively for a year, and prior to that, I was very comfortable."
"Depending on the size of the environment, this is a solution that I recommend."
"The most valuable feature is the ability to be able to monitor Kubernetes."
"Price is the big issue here in Pakistan and they offer a very good price."
"The most valuable feature of this solution is its ease of use."
"It integrates with your Windows environment seamlessly and provides a lot of visibility on your Windows environment."
"They have great integration with the active directory."
"This solution helps our application teams by allowing them to drill further into issues and perform a root cause analysis."
"It discovers the components automatically, which is a fantastic thing."
"Availability monitoring is the feature I have found most valuable, as well as the capacity and ability to send notifications."
"This solution saves us a lot of work because it reduces the effort that is required in order to start monitoring."
"It works better than other products I’ve used – namely SolarWinds, which is cumbersome and error prone for web app monitoring. SCOM is not."
"The most valuable feature of SCOM is its monitoring capability, and we have integrated SCOM with Grafana, which is a dashboarding tool."
 

Cons

"They could probably rearrange the UI so that it would be easy for people who are new to the Application Manager to configure things."
"Even with the top-notch dashboard, it could be made stronger in order to have an additional plug-in for analytics."
"The agent often crashes when there is too much load on the application side. If a sudden storm of data comes in, the agent crashes down most of the time."
"An area for improvement in ManageEngine Applications Manager is artificial intelligence. If AI is integrated into the solution, it'll be a piece of cake. Currently, it's all configured manually."
"They can improve the post-processing of the data. AppDynamics has more powerful tools for post-processing or analytics. It has some limitations in more complex environments, but because we are free to use different solutions, we try to find what is best for the customers or the problem we are trying to solve."
"The inventory of assets needs improvement."
"The integration process with third party tools poses some challenges; enhancing the robustness of these integrations could greatly improve overall functionality and user experience."
"They can improve the post-processing of the data."
"The console feature is very poor, and it would be very good for us if this were improved."
"Unfortunately, when you need to monitor member servers which are not joined to the same domain as the SCOM servers, you need to go through the certificate route (so that you can have the required trust through the certificate). This is very time consuming and very prone to error."
"The configurations could be better. There are multiple tests where you can do something, but they can be a trigger as well. The overriding methodologies are not that easy. The configurations are difficult. The configuration and thorough day-to-day operations to get them to the level you want takes some time. It's very difficult."
"The dashboard is still not so great and, most of the time, a third-party tool is required for presentation."
"Of course, price is always an issue with Microsoft and could be improved."
"Both SCOM and WhatsUp Gold could use some system enhancements, such as better dashboards."
"Super high cost for the 2012 version due to change to a CPU based."
"We didn't know the solution enough, and therefore, it took a while to set everything up correctly. There was a learning curve."
 

Pricing and Cost Advice

"The cost of this solution is not too bad, although it could be cheaper considering what you're getting for the price."
"It is a cost-effective solution."
"The solution's licensing costs are yearly."
"ManageEngine Applications Manager has reasonable pricing. It's more affordable than other solutions in the market. My company has an instance-based license for ManageEngine Applications Manager. You can purchase a yearly subscription or a perpetual license. The standard license covers most features, but you can still have some paid add-ons."
"The annual licensing depends on the number of monitors you have connected. Once you get to two hundred monitors you can see the price reflect."
"Price-wise, it is a cheap tool...The solution's licensing model is subscription-based, in which yearly payments are to be made."
"The solution is noted for its cost-effectiveness, a crucial consideration for potential users."
"The licensing costs for ManageEngine Applications Manager are around $1,200 per year. For additional monitors, you have to pay extra."
"We have an enterprise agreement that includes this product as part of it."
"We have an EA with Microsoft, and it comes as part of the EA."
"We have to pay for a license and the price is fine for us."
"There is a license needed to use this solution and it is paid annually."
"The platform is cost-effective due to our existing Microsoft support."
"SCOM is very cheap because it's included in the license for the System Center suite, which is around $8,400 per CAL."
"Our licensing fees are approximately $30 per user, per month."
"It is more expensive than the competition."
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Top Industries

By visitors reading reviews
Construction Company
13%
Outsourcing Company
10%
Manufacturing Company
8%
Comms Service Provider
8%
Financial Services Firm
14%
Government
9%
Manufacturing Company
7%
Computer Software Company
6%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business4
Midsize Enterprise4
Large Enterprise10
By reviewers
Company SizeCount
Small Business16
Midsize Enterprise22
Large Enterprise54
 

Questions from the Community

What is your experience regarding pricing and costs for ManageEngine Applications Manager?
I am satisfied with the licensing cost for ManageEngine Applications Manager.
What needs improvement with ManageEngine Applications Manager?
The new features take a lot of time to be implemented, and that could be improved about ManageEngine Applications Manager. If I were requesting a new feature that is not existing, making it availab...
What is your primary use case for ManageEngine Applications Manager?
I use application discovery and dependency mapping. It helps with managing application health.
What is your experience regarding pricing and costs for SCOM?
I am not aware of the exact pricing as it is managed by my supervisor. As an academic institution, we receive substantial discounts.
What needs improvement with SCOM?
We believe that the dashboarding in SCOM needs to be improved or enhanced because it is not too expressive in reporting. We can work on deploying new ways of viewing things and modifying visualizat...
What is your primary use case for SCOM?
My usual use case for SCOM is as an administrator role where I create reports and provide system configuration for Linux and installation of the SCOM agent. I handle deploying and upgrading the age...
 

Also Known As

Applications Manager
System Center Operations Manager, SCOM 2012
 

Overview

 

Sample Customers

Certis Europe, Financial Domain, SaaS Office Suite, On Demand TV, Parliament's IT Systems, Sastra Technologies, UniServity
Dialog Telekom
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