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ManageEngine Applications Manager vs SCOM comparison

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Comparison Buyer's Guide

Executive Summary

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

ManageEngine Applications M...
Average Rating
7.6
Reviews Sentiment
7.1
Number of Reviews
18
Ranking in other categories
Application Performance Monitoring (APM) and Observability (46th), Cloud Monitoring Software (32nd)
SCOM
Average Rating
7.8
Reviews Sentiment
6.8
Number of Reviews
83
Ranking in other categories
Event Monitoring (5th), Network Monitoring Software (24th)
 

Mindshare comparison

ManageEngine Applications Manager and SCOM aren’t in the same category and serve different purposes. ManageEngine Applications Manager is designed for Application Performance Monitoring (APM) and Observability and holds a mindshare of 0.8%, up 0.6% compared to last year.
SCOM, on the other hand, focuses on Event Monitoring, holds 9.3% mindshare, up 9.0% since last year.
Application Performance Monitoring (APM) and Observability Mindshare Distribution
ProductMindshare (%)
ManageEngine Applications Manager0.8%
Dynatrace4.8%
Splunk AppDynamics4.6%
Other89.8%
Application Performance Monitoring (APM) and Observability
Event Monitoring Mindshare Distribution
ProductMindshare (%)
SCOM9.3%
OpenText AI Operations Management8.3%
BMC TrueSight8.3%
Other74.1%
Event Monitoring
 

Featured Reviews

SN
Senior System Engineer at Qatar Petroleum
Managing application health has become simpler but new monitoring features still need faster delivery
I use application discovery and dependency mapping. It helps with managing application health What I like about ManageEngine Applications Manager is the ease of use and ease of deployment. I cannot remember anything specific for future updates of the product. The new features take a lot of time…
AK
Assistant Manager at SMS group GmbH
Have integrated effective monitoring and seamless alerting with improved visualization capabilities
The most valuable feature of SCOM is its monitoring capability, and we have integrated SCOM with Grafana, which is a dashboarding tool. We have implemented and integrated this to create dashboarding of the SCOM monitoring system for the database, SQL, and the Linux servers we have configured in SCOM. We have created separate dashboarding for it, and the monitoring and creating rules and monitors in the management servers and management packs that SCOM provides are very useful for us. The alerting mechanism of SCOM has benefited our operations because we have modified the thresholds as per our internal requirements. We have configured threshold modifications for the CPU, memory, and especially for disk space. For routine disk space usage on the system, we have provided a separate threshold configuration.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"I used it extensively for a year, and prior to that, I was very comfortable."
"ManageEngine Applications Manager's installation is pretty easy."
"For a small organization, I think ManageEngine is pretty nice, I think it's enough."
"I am impressed with the tool's reporting feature which is simple."
"We do not have pricing constraints as an organization, because we do have reservations about ManageEngine being functionally scalable."
"What I like about ManageEngine Applications Manager is the ease of use and ease of deployment."
"The most valuable features are: Takes care of all IT monitoring in one console: Server, apps and business services."
"The feature that I have found most valuable in ManageEngine Applications Manager is its dashboard."
"SCOM has improved our organization by simplifying the monitoring process."
"ROI turned out to be pretty good since we had good centralized monitoring for our whole data center and all the outages were quickly escalated from the Command center to the relevant Team."
"It takes a lot of the headache out of managing your data centers and software in other places."
"It works better than other products I’ve used – namely SolarWinds, which is cumbersome and error prone for web app monitoring. SCOM is not."
"Being able to make and customize management packs and send out notifications is very valuable."
"SCOM has helped us to monitor all the VMs in our environment, especially the Windows servers."
"Alerts notify the server or service owner of problems, allowing quick decisions or actions to keep the service running based on configured thresholds."
"All our environments are automated to automatically install the SCOM agents across different domains which helps us to check the health of the server, to get the server details like IIS, app pools, Performance counters like CPU, Memory, Disk usage, etc."
 

Cons

"Technical support can be problematic. They usually support us from India, but because of compliance requirements, that is not an acceptable support solution in Pakistan."
"The inventory of assets needs improvement."
"The problem is that implementation requires a significant amount of mapping effort."
"Lacks an SIEM solution which can be found in other products."
"The information provided by ManageEngine is not deep-dive like IBM and CA provide."
"The agent often crashes when there is too much load on the application side. If a sudden storm of data comes in, the agent crashes down most of the time."
"The dashboards in the interface need a lot of work."
"The main issue with ManageEngine is that it only functions as a record-keeping system, it has never had an IT framework in place."
"It would be nice to see the old MP Designer come back as you could quickly design and build a MP without a deep understanding of the XML code behind it."
"SCOM is likely to be phased out in favor of more compatible tools like Icinga for application monitoring or when moving to cloud solutions like CloudWatch and Azure."
"On-prem network monitoring is something that could be improved drastically."
"In some ways, SCOM is a double-edged sword."
"In a future release, they should add email notification alerts."
"It'll help if they can provide real-time or closer to real-time monitoring."
"The dashboard features are not user-friendly for our management team, only for the technical department."
"System Center just provided upgrade and update features for Windows clients, and Windows systems, and did not support Linux, Android, or iOS, and other operating systems. They need to provide better integration with other operating systems if they don't already."
 

Pricing and Cost Advice

"The annual licensing depends on the number of monitors you have connected. Once you get to two hundred monitors you can see the price reflect."
"The cost of this solution is not too bad, although it could be cheaper considering what you're getting for the price."
"The licensing costs for ManageEngine Applications Manager are around $1,200 per year. For additional monitors, you have to pay extra."
"The solution is noted for its cost-effectiveness, a crucial consideration for potential users."
"Price-wise, it is a cheap tool...The solution's licensing model is subscription-based, in which yearly payments are to be made."
"The solution's licensing costs are yearly."
"It is a cost-effective solution."
"ManageEngine Applications Manager has reasonable pricing. It's more affordable than other solutions in the market. My company has an instance-based license for ManageEngine Applications Manager. You can purchase a yearly subscription or a perpetual license. The standard license covers most features, but you can still have some paid add-ons."
"SCOM is part of the System Center suite and I am satisfied with the pricing."
"I don't know the exact cost because it's managed by our sales team, but Microsoft is on the higher side."
"It is the cheapest product available in the market."
"If you have a Microsoft Enterprise Agreement, then this is part of the agreement."
"The pricing is good, and it's part of their system center suite."
"SCOM's pricing is average."
"Two customers bought the enterprise agreement with Microsoft and paid for Software Assurance. But few customers don't buy it for Software Assurance. They just buy it and deploy it, and they think that we will be using it for the next five years."
"We have an EA with Microsoft, and it comes as part of the EA."
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Top Industries

By visitors reading reviews
Outsourcing Company
13%
Construction Company
12%
Manufacturing Company
9%
Comms Service Provider
9%
Financial Services Firm
14%
Government
8%
Manufacturing Company
7%
Comms Service Provider
6%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business4
Midsize Enterprise4
Large Enterprise10
By reviewers
Company SizeCount
Small Business16
Midsize Enterprise22
Large Enterprise54
 

Questions from the Community

What is your experience regarding pricing and costs for ManageEngine Applications Manager?
I am satisfied with the licensing cost for ManageEngine Applications Manager.
What needs improvement with ManageEngine Applications Manager?
The new features take a lot of time to be implemented, and that could be improved about ManageEngine Applications Manager. If I were requesting a new feature that is not existing, making it availab...
What is your primary use case for ManageEngine Applications Manager?
I use application discovery and dependency mapping. It helps with managing application health.
What is your experience regarding pricing and costs for SCOM?
I am not aware of the exact pricing as it is managed by my supervisor. As an academic institution, we receive substantial discounts.
What needs improvement with SCOM?
We believe that the dashboarding in SCOM needs to be improved or enhanced because it is not too expressive in reporting. We can work on deploying new ways of viewing things and modifying visualizat...
What is your primary use case for SCOM?
My usual use case for SCOM is as an administrator role where I create reports and provide system configuration for Linux and installation of the SCOM agent. I handle deploying and upgrading the age...
 

Also Known As

Applications Manager
System Center Operations Manager, SCOM 2012
 

Overview

 

Sample Customers

Certis Europe, Financial Domain, SaaS Office Suite, On Demand TV, Parliament's IT Systems, Sastra Technologies, UniServity
Dialog Telekom
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