EdgeVerve AssistEdge RPA vs Fortra's Automate comparison

Infosys and Fortra are both solutions in the Robotic Process Automation (RPA) category. Infosys is ranked #30 with an average rating of 7.0, while Fortra is ranked #4 with an average rating of 8.9. Infosys holds a 0.9% mindshare in RPA, compared to Fortra’s 2.9% mindshare. Additionally, 66% of Infosys users are willing to recommend the solution, compared to 97% of Fortra users who would recommend it.

EdgeVerve AssistEdge RPA

Read 6 EdgeVerve AssistEdge RPA reviews

813 Views
756 Comparison Views

66% willing to recommend

Fortra's Automate

Read 38 Fortra's Automate reviews

3,556 Views
2,631 Comparison Views

97% willing to recommend

EdgeVerve AssistEdge RPA

Fortra's Automate

Comparison Buyer's Guide

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Executive SummaryUpdated on Nov 12, 2025

Fortra's Automate and EdgeVerve AssistEdge RPA compete in workflow automation. EdgeVerve AssistEdge RPA seems to have the upper hand due to its advanced AI features and scalability, making it ideal for complex environments.

Features: Fortra's Automate offers seamless process automation, integration capabilities, and a user-friendly interface with no extensive coding required. EdgeVerve AssistEdge RPA provides advanced AI-powered automation, scalability, and flexibility with robust scheduling capabilities.

Room for Improvement: Fortra's Automate can enhance its AI capabilities, offer more detailed documentation, and improve scalability for enterprise use. EdgeVerve AssistEdge RPA could improve in simplifying its deployment process, offer better pricing flexibility, and enhance its user interface to match less technical users' needs.

Ease of Deployment and Customer Service: EdgeVerve AssistEdge RPA has a flexible deployment model with extensive documentation and dedicated support, facilitating smoother implementation for larger enterprises. Fortra's Automate provides an easy deployment process backed by responsive customer support, which is beneficial for smaller to mid-sized businesses.

Pricing and ROI: Fortra's Automate features lower initial setup costs, making it attractive for budget-constrained businesses, while delivering solid ROI quickly. EdgeVerve AssistEdge RPA requires a higher initial investment but offers significant long-term ROI through its depth in automation capabilities.

To learn more, read our detailed EdgeVerve AssistEdge RPA vs. Fortra's Automate Report (Updated: December 2025).

Buyer's Guide

EdgeVerve AssistEdge RPA vs. Fortra's Automate

December 2025

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Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Categories and Ranking

EdgeVerve AssistEdge RPA

Ranking in Robotic Process Automation (RPA)

30th

Average Rating

6.8

Reviews Sentiment

5.2

Number of Reviews

Ranking in other categories

No ranking in other categories

Fortra's Automate

Ranking in Robotic Process Automation (RPA)

4th

Average Rating

8.6

Reviews Sentiment

7.1

Number of Reviews

Ranking in other categories

Business Orchestration and Automation Technologies (5th)

Mindshare comparison

As of February 2026, in the Robotic Process Automation (RPA) category, the mindshare of EdgeVerve AssistEdge RPA is 0.9%, up from 0.7% compared to the previous year. The mindshare of Fortra's Automate is 2.9%, up from 1.3% compared to the previous year. It is calculated based on PeerSpot user engagement data.

Robotic Process Automation (RPA) Market Share Distribution
Product	Market Share (%)
Fortra's Automate	2.9%
EdgeVerve AssistEdge RPA	0.9%
Other	96.2%

Robotic Process Automation (RPA)

Featured Reviews

reviewer2728704

Corporate Development Specialist at a tech vendor with 10,001+ employees

Offers a user-friendly interface but lacks enterprise-level features

EdgeVerve AssistEdge RPA is not difficult to deploy and the process was fine. Concerning deployment time, it usually takes one or two days. It totally depends upon the number of use cases and the processes where we are implementing. It might take weeks as well, depending upon the process in which we are implementing.

Read full review

Jane Rachma Kiniti

IT Project Manager at Labo des histoires

Automate has streamlined workflows and increased efficiency with powerful automation

The best features of the solution are the flexible automation features, it is rich with beautiful connectors, and it is easy to use with little to no coding knowledge required to get started, so anybody can use the tool. The intuitive interface of Automate has an intuitive design, which makes it easy to learn and use even without a strong technical background, and it has a drag-and-drop interface, which makes everything so easy and straightforward. The error handling capabilities in complex automation tasks are powerful, as it handles all types of tasks, whether complex or simple. I've never faced any problems even when dealing with complex tasks, so everything is super smooth and highly reliable, even when dealing with big tasks, as it has never slowed down. Automate's compatibility with existing IT infrastructure has impacted our business operations positively by providing smooth integration with other software that we use, such as Gmail, Jira, and Microsoft 365 apps, which gives us a unified platform instead of having to keep switching from one software to another, saving a lot of time and streamlining the whole workflows. The automated analytics have helped improve our business processes since it has increased our efficiency by automating our everyday tasks, freeing up time for us to focus more on strategic activities such as analyzing data and developing new business strategies. It is also cost-saving. By minimizing manual labor, it decreases human errors that can lead to costly mistakes. By automating the tasks, it helps to save costs, and it also improves our accuracy by reducing these errors to ensure that tasks are done almost perfectly.

Read full review

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Pros

"The user interface is not complicated, even for new users. Two to three weeks is enough to get ahold of it."

"Good email automation and XL automation."

"The tool follows a role-based working model to create things. It helps to track what others are doing with the system."

"The feature I like the most is the ability to capture elements easily, especially when automating web-based applications. Additionally, I find the SAP connectors to be quite beneficial."

"AssistEdge made it so that the reps didn't need to maneuver through 10 or 20 different systems. We tied all that together in the background, so the reps had a shared UI, and everything else happened in the background without their knowledge. When they were retrieving data, it was done in the background through automation and pulling up to that generic UI layer"

"EdgeVerve AssistEdge RPA is more affordable than UiPath."

"The features of EdgeVerve AssistEdge RPA that customers find most helpful include the easy understanding and good UI/UX."

"We have found the pricing to be very reasonable."

"Automate increases efficiency and eliminates errors during documentation and invoicing processes."

"The interface is simple, user-friendly, and very intuitive."

"The licensing of the product is very good. You only need to license it once and then you have it forever."

"We are still in the process of rolling it to production and tweaking it (our AD groups are a mess), but the improvements are priceless. Having users ID's created the same way every time without human error is the best part. We don't need to worry about why groups were not added, user rights not set to folders or missing a private folder being created, typos or just even knowing when things are done and logged."

"Automate's best feature is that we do not need to write any code; we can create our jobs using the drag and drop option available, and any technical member without coding expertise can use this tool."

"The intuitive interface of Automate has an intuitive design which makes it easy to learn and use even without a strong technical background, and it has a drag and drop interface which makes everything so easy and straightforward."

"Automate helps me reduce manual work by automating tasks such as access keys and security rotations that we were not able to automate before, diminishing human dependency, and helps minimize errors."

More Fortra's Automate pros

Cons

"There should be more activities like extraction for reading or converting PDFs. There are fewer activities compared to other tools. There are no custom activities."

"Lacks integration with third party tools."

"The tool's alternatives work on drag-and-drop functionality without creating custom code. We don't have an in-built queue system and use RabbitMQ for it. The solution also doesn't have a framework."

"We provide them with consulting and strategy advisory services, but we have never recommended any organization to use EdgeVerve AssistEdge RPA."

"AssistEdge isn't a simple tool like Blue Prism or other RPA solutions with configurable items that you can drag and drop. This involved a lot of hard coding, which posed two challenges. One, we did not have that skillset, so we depended on Infosys. Two, it's a beast to go back and update or make changes when things are hard coded because you can't just move those configurable items back around."

"In my opinion, areas for improvement in this solution lie in handling documentation, especially when dealing with data from various layouts or formats like scanned PDFs. Currently, new features are emerging in other tools, like generative AI, that could enhance these aspects."

"The user interface could be slightly enhanced to make it more modern."

"The licensing cost is high, as per my perspective, in the automation with Fortra's Automate."

"It would be an improvement if Automate had better stability tools, whether by recommending a certain amount of memory because it can be a memory hog at times."

"Some challenges include the system being too loaded or delayed in taking instructions and responding quickly as needed."

"I find that most important features are strong, however, there is a lack of good development for artificial intelligence, such as machine learning."

"I would prefer not having to log in to update a ticket; being able to respond via email would be beneficial."

"Some companies have asked for voice integration. This is likely part of the roadmap."

"It's possible that they could use a stronger community for seeking guidance and help."

More Fortra's Automate cons

Pricing and Cost Advice

"EdgeVerve AssistEdge RPA is cheaper compared to other RPA tools."

"I'm only involved in running the product and maintaining the systems, so I can't speak to the cost."

"From a distributor's perspective, one of the biggest selling points of Automate is its price point."

"It has gone up in price. The price of Fortra's Automate has increased since we first started using it. It does a lot but also costs a lot. It was a lot more affordable before Fortra owned the software."

"Compared to other products, the pricing model for this solution is much more convenient, flexible, and adaptable to the Portuguese reality."

"From a distributor's side, one of the biggest selling points is its price point. Without going into any numbers, compared to UiPath, Automation Anywhere, and Blue Prism, we're significantly cheaper. The main difference is that other competitors usually charge you per process. However, in Automate's case, it's priced per bot. So, a bot can run multiple processes at the same time, but you are only priced for a single bot."

"It comes with a package that costs approximately $20,000 USD per year."

"While solutions like UiPath and Blue Prism cost around $11,000-$12,000 for each license, this product costs around $7,000 and you can keep it forever."

"The pricing is quite reasonable. We can run the process with one bot. The limitation is at the server level because they have some resources, and sometimes that is enough. It isn't too expensive, so you can get a good return off of one, and you can also have a pack of five bots that is quite competitive."

More Fortra's Automate pricing and cost advice

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Top Industries

By visitors reading reviews

Educational Organization

17%

Manufacturing Company

13%

Computer Software Company

11%

Performing Arts

Financial Services Firm

11%

Manufacturing Company

Computer Software Company

Performing Arts

Company Size

By reviewers

Large Enterprise

Midsize Enterprise

Small Business

No data available

By reviewers
Company Size	Count
Small Business	26
Midsize Enterprise	10
Large Enterprise	9

Questions from the Community

What do you like most about EdgeVerve AssistEdge RPA?

The feature I like the most is the ability to capture elements easily, especially when automating web-based applications. Additionally, I find the SAP connectors to be quite beneficial.

See all answers

What needs improvement with EdgeVerve AssistEdge RPA?

In terms of improvements for EdgeVerve AssistEdge RPA, there is nothing specific that could be identified as needing improvement at this time.

See all answers

What is your primary use case for EdgeVerve AssistEdge RPA?

The main use cases for EdgeVerve AssistEdge RPA are quite diverse; it can be used within finance, banking, supply chain, insurance, healthcare, and retail. These are the prominent industries where ...

See all answers

What is your primary use case for HelpSystems AutoMate?

I use Fortra's Automate for IT operations as an automated repetitive workflow task, handling tasks like file transfer, job scheduling, SAP data pools, and system notifications.

See all answers

What is your experience regarding pricing and costs for Fortra Automate?

I am somewhat aware of Fortra's Automate's pricing, and I can say it is budget-friendly—not too cheap or too high. The pricing is on point.

See all answers

What needs improvement with Fortra Automate?

Fortra's Automate is good overall, but the advanced logic is somewhat challenging. Some of the more complex branching and error handling require digging into documentation or trial and error before...

See all answers

Comparisons

UiPath Platform vs EdgeVerve AssistEdge RPA

Compared 36% of the time

Automation Anywhere vs EdgeVerve AssistEdge RPA

Compared 22% of the time

epiplex Automation Studio vs EdgeVerve AssistEdge RPA

Compared 15% of the time

Microsoft Power Automate vs EdgeVerve AssistEdge RPA

Compared 14% of the time

Nividous RPA vs EdgeVerve AssistEdge RPA

Compared 12% of the time

More EdgeVerve AssistEdge RPA Competitors

UiPath Platform vs Fortra's Automate

Compared 15% of the time

Nintex RPA vs Fortra's Automate

Compared 9% of the time

Microsoft Power Automate vs Fortra's Automate

Compared 8% of the time

Automation Anywhere vs Fortra's Automate

Compared 8% of the time

Redwood Software - Finance Automation Edition vs Fortra's Automate

Compared 5% of the time

More Fortra's Automate Competitors

Product Reports

Buyer's Guide

Robotic Process Automation (RPA)

January 2026

Download EdgeVerve AssistEdge RPA product report

Buyer's Guide

Fortra's Automate

February 2026

Download Fortra's Automate product report

Also Known As

AssistEdge RPA

HelpSystems Automate, Automate

Overview

AssistEdge is a cohesive automation platform built with a suite of automation and AI
capabilities. It enables enterprises to realize the full potential of automation by offering
scalability, security, intelligence, and innovation.
AssistEdge suite of products takes customers across the automation journey.

AssistEdge Discover helps accelerate and amplify the power of automation through process
discovery. It leverages user key strokes and sophisticated neural network algorithms to create
an effective automation blueprint.
AssistEdge RPA provides enterprises with a holistic suite for their complete automation journey
— from process discovery to attended and unattended automation and orchestrating the
human-digital workforce.
The latest version, AssistEdge RPA 18.0, is an enterprise-grade platform that comes with
industry-leading capabilities around scalability, security, and performance. Equipped with
cognitive engine ‘Albie’, it seamlessly unifies the human and digital workforce, empowering
enterprises to traverse the ‘Automation Singularity’ journey.
AssistEdge Cloud RPA brings together the power of AssistEdge, Cloud infrastructure and Deep
Automation. Powered by standard cloud infrastructure and a flexible service model, it enables
enterprises with intelligent automation as a service and accelerates times to value.
AssistEdge Engage is an intelligent automation platform that utilizes AI and RPA to help
organizations reimagine their contact centers and achieve superior customer experience. It
provides a 360-degree view of the customers, provides insights based on past interactions and
behavioral patterns, thereby increasing customer satisfaction.
AssistEdge Community Edition is a lighter version of AssistEdge RPA designed for community
users, including students, developers, and professionals.

Infosys

Fortra's Automate offers a user-friendly platform for task automation, featuring a drag-and-drop interface that aids in scheduling, file management, and integrating with services like Azure and AWS.

Fortra's Automate provides substantial ease in automating complex tasks through its intuitive design. It offers seamless integration capabilities, especially with Azure and AWS, and comes equipped with strong error handling. Cost-effective and requiring minimal coding, it supports a broad range of industries by effectively automating tasks such as HR operations, invoice management, and data processing across servers.

What features stand out in Fortra's Automate?

Drag-and-Drop Interface: Simplifies task setup and automation without deep coding expertise.
Scheduling and File Management: Ensures efficient, automated handling of tasks and file transfers.
Integration Capabilities: Works with platforms like Azure and AWS for enhanced performance.
Error Handling: Offers solid solutions to manage and resolve task execution errors.
Minimal Coding: Facilitates automation with limited coding requirements, broadening accessibility.

What benefits should users consider in reviews?

Cost-Effectiveness: Provides affordable licensing options for diverse businesses.
Operational Efficiency: Enhances productivity by automating repetitive tasks, reducing manual errors.
Versatility: Adapts well across sectors like banking, healthcare, and transportation.
Robust Support: Offers extensive assistance with automation features.
IT Compatibility: Easily integrates into existing IT infrastructures.

In industries such as healthcare and transportation, Fortra's Automate facilitates the automation of client management, HR operations, and data processing, boosting efficiency. Banks utilize it for managing extensive invoice workflows, while distribution sectors rely on its capabilities for insurance checks and system support. Its applicability across servers makes it a valuable tool for any sector seeking to reduce manual workload and improve task accuracy.

Fortra

Sample Customers

OpenReach Service, Ricoh Americas Corporation, Event Hospitality & Entertainment

Aldergrove Financial Group, Preferred Health Professionals, Mindbeam Technologies, First Credit Union in British Columbia, Vestcom International, Prime Liberty Benefits, University of Tampa, CNLBancshares, World Precision Instruments, BJ's Restaurants, Globe Pequot Press, Accudata Technologies, Norton Healthcare, Pacific Toxicology Laboratories

Buyer's Guide

EdgeVerve AssistEdge RPA vs. Fortra's Automate

December 2025

Free Report: EdgeVerve AssistEdge RPA vs. Fortra's Automate

Find out what your peers are saying about EdgeVerve AssistEdge RPA vs. Fortra's Automate and other solutions. Updated: December 2025.

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