ITRS Geneos and DX Unified Infrastructure Management compete in the IT infrastructure monitoring category. DX Unified Infrastructure Management appears to have an advantage due to its scalability and comprehensive integration features, particularly in large-scale enterprise environments.
Features: ITRS Geneos is noted for real-time monitoring, customizable dashboards, and its ability to handle extensive data sets, making it ideal for the financial sector. DX Unified Infrastructure Management offers extensive scalability, supports multi-tenancy, and integrates a broad range of automation features, which are beneficial for managing diverse infrastructures.
Room for Improvement: DX Unified Infrastructure Management could enhance its customer support and improve VMware monitoring. Users find configuration and scalability challenging in large environments. ITRS Geneos needs better cloud integration and more advanced reporting functionalities. Users suggest improvements in interface flexibility and predictive capabilities.
Ease of Deployment and Customer Service: DX Unified Infrastructure Management supports diverse environments like hybrid clouds with flexibility in deployment, though its customer service is inconsistent. ITRS Geneos supports primarily on-premise installations with some cloud capabilities and is recognized for stable customer service and tech support, yet it could expand its support for cloud services.
Pricing and ROI: DX Unified Infrastructure Management is considered expensive, justified by its features and scalability beneficial for complex environments. It offers significant ROI through automation. ITRS Geneos, while costly, provides measurable ROI in financial services by enhancing infrastructure reliability, though its cost may restrict broader industry use. Both offer customizable licensing based on usage and environment size.
| Product | Market Share (%) |
|---|---|
| ITRS Geneos | 0.6% |
| DX Unified Infrastructure Management | 0.7% |
| Other | 98.7% |
| Company Size | Count |
|---|---|
| Small Business | 29 |
| Midsize Enterprise | 20 |
| Large Enterprise | 80 |
| Company Size | Count |
|---|---|
| Small Business | 6 |
| Midsize Enterprise | 12 |
| Large Enterprise | 39 |
DX Unified Infrastructure Management is the only solution that provides an open architecture, full-stack observability and zero-touch configuration for monitoring traditional data center, public cloud, and hybrid infrastructure environments.
Designed to ensure an optimal end-user experience, this solution provides a modern HTML5 operations console that makes it easy and fast for today’s IT teams to implement, use, and scale – leading to faster time to value.
ITRS Geneos is a real-time monitoring tool designed for managing increasingly complex, hybrid and interconnected IT estates.
Built with financial services and trading organisations in mind, it collects a wide range of data relating to server performance, infrastructure, trading, connectivity and applications, and analyses it to provide relevant information and alerts in real time.
Geneos can give full stack visibility across highly dynamic environments and presents all the information through a single pane of glass and its configurable and customisable dashboards provide end-to-end visibility to both technical and business users.
For more information, please visit https://www.itrsgroup.com/products/geneos
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