We performed a comparison between DX Unified Infrastructure Management and ITRS Geneos based on real PeerSpot user reviews.
Find out in this report how the two Network Monitoring Software solutions compare in terms of features, pricing, service and support, easy of deployment, and ROI."We can manage the entire system across the network and troubleshoot the pain points."
"It delivers our customers many metrics, so they may make decisions"
"Monitors the infrastructure asset and also monitors as an IT service."
"You can integrate clouds, hybrid infrastructure, and on-premise infrastructure into one product."
"Technical support is great."
"Latest version of tool comes integrated with Jaspersoft reporting solution, giving excellent reports."
"It gives us visibility inside applications. It helps us to dig down and find the root cause of any issue within the network."
"I recall the initial setup being straightforward."
"Monitoring infrastructure and business applications are the most valuable features."
"I always appreciate Geneos's stability and ease of use."
"ITRS uses SNMP to communicate with our devices as well as SNMP net probes installed on our servers."
"The ability to build integrations to tools that are not monitored out of the box is the most valuable feature."
"The great advantage of this tool is real-time monitoring."
"Ability to monitor logs for potential issues to prevent app outages before problems get a chance to arise. That's invaluable for our teams in a fast-paced trading environment."
"Real-time log monitoring with desktop alerts is valuable as it tells us immediately when there is an issue."
"The filtering in the Active Console is exceptional. Depending on the user base, some people don't want to see server-level errors, so we have filters set up in the Managed Entities view, which allow us to filter out things that certain groups don't want to see, while allowing them to see other things. It's a great real-time monitoring solution. And you can draw graphs immediately, right from the Active Console, whether they're current graphs or historical graphs."
"The NetProbe carries over 100 samplers which are capable of monitoring hardware, OS, and the application layer."
"The Wi-Fi side needs improvement."
"Reporting capability can be improved especially when it comes to availability."
"It is a little complex to use versus other softwares."
"We have experienced challenges with finding a mechanism to deploy the agents, but it's only on the first deployment so it's not a big issue."
"The biggest feature that I've been hoping they would enhance on is inventory management: things like adding/removing nodes."
"It needs a little bit more functionality in the Admin Console."
"Stability."
"We would like the navigation of this solution to be more user friendly for our system administrators."
"We want to see more investment in the UI and the dashboard."
"I would like ITRS Geneos to develop an app, where instead of going to specific login terminals or logging into laptops or desktops to check alerts, we can have visibility in the app itself."
"ITRS have started to make some major changes that we haven't taken on board yet, in the creation of dashboards and more visibility of the metrics that we collect. At the moment, that's something that's lacking, but I know they have addressed it. Still, it’s not that easy to create stuff to help with visibility and dashboarding in Geneos."
"Their cloud monitoring solution needs to be improved. I have already given them the feedback that it's not capable of meeting the latest technology needs."
"I would like better access to the data that is being collected."
"One area where there is room for improvement is the log file. I would like to be able to do a pre-run on the log files. When you are testing log files for regular expressions, it would be good to be able to do a quick check up front on that side of things before you release that into production."
"There is a part of the rules for monitoring alerts. I want to understand more about how to choose the samples and the requirements for the rules. That is the part that I want to understand better and get better training for."
"The ITA, the post-incident analytics, could be improved."
"For the last year or two, I've been asking the vendor about the mobile app. This is something that probably everyone asks when they see the tool and they see how powerful it is. If there is any mobile app for this or if there is any way this tool can be more easily accessible other than having a big client installed, it would be great. I know you can build dashboards, et cetera, but there is no quick and easy way. I should be able to download an app, log in, and see my status. That will put this product above everything else out there. I believe it's on their roadmap."
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DX Unified Infrastructure Management is ranked 38th in Network Monitoring Software with 120 reviews while ITRS Geneos is ranked 17th in Network Monitoring Software with 57 reviews. DX Unified Infrastructure Management is rated 8.2, while ITRS Geneos is rated 8.2. The top reviewer of DX Unified Infrastructure Management writes "Easy to set up, simple to use, and offers great technical support". On the other hand, the top reviewer of ITRS Geneos writes "The flexible dashboard sets it apart from competing tools, but it's costly and lacks scalability". DX Unified Infrastructure Management is most compared with DX SaaS, SCOM, DX Spectrum, ManageEngine OpManager and SolarWinds Server and Application Monitor, whereas ITRS Geneos is most compared with Dynatrace, AppDynamics, Grafana, Datadog and Prometheus. See our DX Unified Infrastructure Management vs. ITRS Geneos report.
See our list of best Network Monitoring Software vendors and best IT Infrastructure Monitoring vendors.
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