We performed a comparison between DX Performance Management and Zenoss Cloud based on real PeerSpot user reviews.
Find out in this report how the two Network Monitoring Software solutions compare in terms of features, pricing, service and support, easy of deployment, and ROI."We can manage the entire system across the network and troubleshoot the pain points."
"What is most useful is visibility."
"It can be easily integrated with other systems and is powerful enough to collect data from a large number of devices."
"It is the gathering of the whole performance data in our environment and our network environment, for us and our customers."
"When we deployed it, right out of the box we were able to stand up Performance Management within two weeks, in our production environment, with full discovery and relevant information, actual information, that we could use in our command center, our 24/7 operations center."
"Scalability is the reason we bought the product to begin with. It was designed from the ground up for carrier-grade services, and we are in effect a MSP ourselves. So we were really interested in looking at something to be able to handle the multi-tenancy and scale as large as possible. This was the only solution that we really considered at that level."
"Downloads and records are the most valuable features."
"Since the implementation of the tool, it has cut down on probably 60% of our outages and letting us know what is going on."
"One of the most valuable features is the ease of use."
"The custom built integration is one of the most valuable features because you can see all the especially critical items."
"They have also accommodated many state-of-the-art technologies like Docker and ZooKeeper."
"Its Docker Container concept is mind blowing. It is the first monitoring tool which comes with Docker features."
"The most valuable feature is the flexible discovery mechanism."
"It's easy to use."
"The product offers good documentation that helps with initial training."
"What I like most about Zenoss Service Dynamics is that it monitors the devices and gives close to real-time alerts. For example, in case the device is not available, Zenoss Service Dynamics generates an alert so my team can resolve the issue."
"The Wi-Fi side needs improvement."
"This may be available by now but for server space, when it comes to the disk file system, I'd like to see that graphically represented, or the trend, rather than what I'm seeing now."
"It would be helpful if CA provided online training for its customers."
"I'm not a fan of many extra features since they usually burden the software and reduce its reliability."
"It seems like we escalate more than I would like to. If anything, they should look at how the tier support goes in place."
"Product has issue collecting IP SLA data."
"It needs role-based administration."
"I think it would be helpful having a more comprehensive set of certifications so that I could natively deploy devices to my environment and the tool would immediately recognize and immediately be able to provide relevant performance information without a lot of tuning on my part."
"Some of the individual report views, the way some of the columns sort, there's room for improvement in giving us more flexibility in being able to sort reports based, for example, on what columns the metrics fall under."
"The AI aspect needs to improve."
"As Zenoss Service Dynamics is more for network-centric devices and you want to monitor, for example, a server, its services, IP addresses, and interfaces, if it's a network and you're going to monitor multiple items, you'll be charged multiple times. This is what Zenoss Service Dynamics needs to improve to make sure that customers pay just one fee to monitor the entire server. What I'd like to see in Zenoss Service Dynamics in the future is a public cloud monitoring feature, particularly for the Azure public cloud. Another additional feature I'd like to see in the next release of the solution is integration with the Azure public cloud because I know that there are some services from Azure that Zenoss Service Dynamics is currently unable to monitor."
"There was a problem with Zenoss and storage monitoring."
"There is room for improvement with the administrative part. They introduced Control Center to manage things in Zenoss 5. The services that Zenoss provides remained the same, but the administrative part, since they introduced Docker, etc., has become a little complex"
"The inclusion of a feature to show a graphical view of the network would be a helpful improvement."
"It would be ideal if the product offered sound alerts."
"Now it is stable, but they should design threshold parameters in percentage instead of raw values."
DX Performance Management is ranked 37th in Network Monitoring Software with 31 reviews while Zenoss Cloud is ranked 59th in Network Monitoring Software with 8 reviews. DX Performance Management is rated 8.2, while Zenoss Cloud is rated 8.4. The top reviewer of DX Performance Management writes "The vertical database loads faster than any other product available". On the other hand, the top reviewer of Zenoss Cloud writes "Generates close to real-time alerts so users can resolve issues, but needs more integration and public cloud monitoring features". DX Performance Management is most compared with DX Spectrum and OmniPeek, whereas Zenoss Cloud is most compared with Zabbix, Nagios XI, ServiceNow IT Operations Management, ScienceLogic and IBM Tivoli NetCool OMNIbus. See our DX Performance Management vs. Zenoss Cloud report.
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