We performed a comparison between DX Performance Management and ManageEngine IT360 based on real PeerSpot user reviews.
Find out in this report how the two Network Monitoring Software solutions compare in terms of features, pricing, service and support, easy of deployment, and ROI."We can manage the entire system across the network and troubleshoot the pain points."
"The single dashboard is a valuable feature."
"We have been able to get a little bit better at seeing more things in real time and more just in time, so we're less reactionary."
"When we deployed it, right out of the box we were able to stand up Performance Management within two weeks, in our production environment, with full discovery and relevant information, actual information, that we could use in our command center, our 24/7 operations center."
"Scalability is the reason we bought the product to begin with. It was designed from the ground up for carrier-grade services, and we are in effect a MSP ourselves. So we were really interested in looking at something to be able to handle the multi-tenancy and scale as large as possible. This was the only solution that we really considered at that level."
"The out-of-the-box dashboards are valuable, in terms of being able to visualize performance data in ways that we haven't in the past."
"There is another component of the tool called Network Flow Analysis. It gives us the ability to troubleshoot issues which do not appear right away."
"The solution's performance itself is very good because it is a vertical database that loads very fast in comparison to other products."
"Great dashboards and good integration with other solutions."
"One feature I like about CA Performance Management is the certification of the devices."
"The product helps users stay on top of gaining insight into the active directory, permissions and security sets, and user group policy changes."
"The technical support is good."
"It is easy to identify and collect information from all of the nodes on the network."
"The Wi-Fi side needs improvement."
"The technical support needs improvement."
"The quantity of views which are tied to specific metric families is too high. Also, the problem is the view doesn't tell you which metric family it uses, so you don't know why you don't see data."
"Policies could be improved."
"Product has issue collecting IP SLA data."
"CA PM can be complex to build and configure. Creating the folders / groups / sites required establishing many rule sets."
"It seems like we escalate more than I would like to. If anything, they should look at how the tier support goes in place."
"Even though we can see when something is not available, it would also be it would be nice if some sort of alerting took place to that you could know immediately if something went down."
"It needs role-based administration."
"This may be available by now but for server space, when it comes to the disk file system, I'd like to see that graphically represented, or the trend, rather than what I'm seeing now."
"We would like to have support for integration with ServiceDesk."
"The product could use more intelligence, automation and general availability of product information."
"The ManageEngine features could improve to show graphs of the traffic and network utility."
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DX Performance Management is ranked 37th in Network Monitoring Software with 31 reviews while ManageEngine IT360 is ranked 89th in Network Monitoring Software. DX Performance Management is rated 8.2, while ManageEngine IT360 is rated 8.4. The top reviewer of DX Performance Management writes "The vertical database loads faster than any other product available". On the other hand, the top reviewer of ManageEngine IT360 writes "Good monitoring and alerting capability, and it is easy to deploy". DX Performance Management is most compared with DX Spectrum, OmniPeek and SolarWinds AppOptics, whereas ManageEngine IT360 is most compared with StackPath Monitoring, eG Enterprise and Gigamon Deep Observability Pipeline. See our DX Performance Management vs. ManageEngine IT360 report.
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