ITRS Geneos and DX NetOps compete in network and systems monitoring. ITRS Geneos appears to have an edge in real-time monitoring with its highly customizable features, while DX NetOps stands out for ease of use and data integration.
Features: ITRS Geneos offers real-time monitoring with high customizability, dashboards, alerting rules, and a broad range of plugins, making it valuable in financial markets. It centralizes monitoring needs and provides comprehensive insights. DX NetOps focuses on ease of use, data integration, and setup efficiency with robust network performance monitoring and infrastructure management capabilities.
Room for Improvement: ITRS Geneos needs better historical data visualization, less complex configuration, and improved web and cloud monitoring features. Users also desire better dashboard customization and a more intuitive UI. DX NetOps could enhance its automation features further, streamline hardware requirements, and reduce complexity for a more cohesive user experience.
Ease of Deployment and Customer Service: ITRS Geneos is typically deployed on-premises. Users find it user-friendly but note limited cloud support. Its customer service is praised as responsive and effective. DX NetOps offers both on-premises and hybrid cloud deployments, with its flexibility being a noted advantage. Its robust technical support is regarded as a strong point.
Pricing and ROI: ITRS Geneos is perceived as expensive, but its premium features and integration capabilities lead to significant ROI through reliability and downtime reduction. DX NetOps has high initial costs, but discounts and packages enhance competitiveness. Both provide valuable investments, with effectiveness depending on organizational needs and deployment scale.
| Product | Market Share (%) |
|---|---|
| DX NetOps | 0.6% |
| ITRS Geneos | 0.5% |
| Other | 98.9% |
| Company Size | Count |
|---|---|
| Small Business | 4 |
| Midsize Enterprise | 1 |
| Large Enterprise | 3 |
| Company Size | Count |
|---|---|
| Small Business | 6 |
| Midsize Enterprise | 12 |
| Large Enterprise | 39 |
DX NetOps by CA Technologies, a Broadcom company, improves your time to value through advanced AI capabilities and unified network visibility that delivers simplified NetOps intelligence into the user experience that traverses modern architectures. DX NetOps accomplishes this through high scale, unified network monitoring that enables full-stack analytics for assuring traditional and modern architectures. DX NetOps converts inventory, topology, device metrics, faults, flow and packet analysis into actionable intelligence for network operations teams. Complimented by our AIOps solution, DX NetOps enables IT teams to establish proactive, autonomous remediation capabilities across the applications, infrastructure, and networks that fuel superior user experiences.
ITRS Geneos is a real-time monitoring tool designed for managing increasingly complex, hybrid and interconnected IT estates.
Built with financial services and trading organisations in mind, it collects a wide range of data relating to server performance, infrastructure, trading, connectivity and applications, and analyses it to provide relevant information and alerts in real time.
Geneos can give full stack visibility across highly dynamic environments and presents all the information through a single pane of glass and its configurable and customisable dashboards provide end-to-end visibility to both technical and business users.
For more information, please visit https://www.itrsgroup.com/products/geneos
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