DX NetOps vs ITRS Geneos comparison

Broadcom and ITRS are both solutions in the Network Monitoring Software category. Broadcom is ranked #36 with an average rating of 8.8, while ITRS is ranked #68 with an average rating of 5.0. Broadcom holds a 0.7% mindshare in NMS, compared to ITRS’s 0.6% mindshare. Additionally, 100% of Broadcom users are willing to recommend the solution, compared to 96% of ITRS users who would recommend it.

DX NetOps

Read 10 DX NetOps reviews

1,522 Views
1,355 Comparison Views

100% willing to recommend

ITRS Geneos

Read 57 ITRS Geneos reviews

4,305 Views
1,292 Comparison Views

96% willing to recommend

DX NetOps

ITRS Geneos

Comparison Buyer's Guide

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Executive SummaryUpdated on Oct 10, 2024

ITRS Geneos and DX NetOps compete in network and systems monitoring. ITRS Geneos appears to have an edge in real-time monitoring with its highly customizable features, while DX NetOps stands out for ease of use and data integration.

Features: ITRS Geneos offers real-time monitoring with high customizability, dashboards, alerting rules, and a broad range of plugins, making it valuable in financial markets. It centralizes monitoring needs and provides comprehensive insights. DX NetOps focuses on ease of use, data integration, and setup efficiency with robust network performance monitoring and infrastructure management capabilities.

Room for Improvement: ITRS Geneos needs better historical data visualization, less complex configuration, and improved web and cloud monitoring features. Users also desire better dashboard customization and a more intuitive UI. DX NetOps could enhance its automation features further, streamline hardware requirements, and reduce complexity for a more cohesive user experience.

Ease of Deployment and Customer Service: ITRS Geneos is typically deployed on-premises. Users find it user-friendly but note limited cloud support. Its customer service is praised as responsive and effective. DX NetOps offers both on-premises and hybrid cloud deployments, with its flexibility being a noted advantage. Its robust technical support is regarded as a strong point.

Pricing and ROI: ITRS Geneos is perceived as expensive, but its premium features and integration capabilities lead to significant ROI through reliability and downtime reduction. DX NetOps has high initial costs, but discounts and packages enhance competitiveness. Both provide valuable investments, with effectiveness depending on organizational needs and deployment scale.

To learn more, read our detailed DX NetOps vs. ITRS Geneos Report (Updated: December 2025).

Buyer's Guide

DX NetOps vs. ITRS Geneos

December 2025

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Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Categories and Ranking

DX NetOps

Ranking in Network Monitoring Software

36th

Average Rating

8.6

Reviews Sentiment

6.2

Number of Reviews

Ranking in other categories

AIOps (19th)

ITRS Geneos

Ranking in Network Monitoring Software

68th

Average Rating

8.2

Reviews Sentiment

7.1

Number of Reviews

Ranking in other categories

Application Performance Monitoring (APM) and Observability (33rd), IT Infrastructure Monitoring (45th)

Mindshare comparison

As of January 2026, in the Network Monitoring Software category, the mindshare of DX NetOps is 0.7%, up from 0.6% compared to the previous year. The mindshare of ITRS Geneos is 0.6%, down from 0.7% compared to the previous year. It is calculated based on PeerSpot user engagement data.

Network Monitoring Software Market Share Distribution
Product	Market Share (%)
DX NetOps	0.7%
ITRS Geneos	0.6%
Other	98.7%

Network Monitoring Software

Featured Reviews

Balabrahmam_Chakka

Senior Program Manager at Tata Consultancy Services

Has provided topological insights and dashboard-driven network visibility across complex environments

DX NetOps can be improved by expanding its integrations with different tools, as it can currently integrate with Spectrum and other Broadcom products. It would be beneficial to gain integration capabilities with tools such as New Relic or SolarWinds. Integration with DX NetOps occurs through API, which fetches metrics from those tools, and this is currently happening in our area, with DX NetOps receiving data not only from Spectrum but also from New Relic and SolarWinds. DX NetOps could be improved by providing more communication methods beyond SNMP traps to accommodate different private clouds, especially as customers increasingly adopt vendor-specific clouds. For example, Sainsbury's uses SAP cloud, SAS, and Oracle cloud, where monitoring is not currently possible through DX NetOps and Spectrum, which are limited to certain mechanisms. Within the organization, SNMP is usable, but to display metrics from outside the organization, different communication methods such as agent-based connections, TCP/IP, or secured connections are necessary—features not currently available in DX NetOps and Spectrum.

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Durai CT

Head FM Monitoring at a financial services firm with 10,001+ employees

A stable, scalable, and flexible monitoring tool

Real-time data is one of the unique features that ITRS Geneos offers. For example, if there is an impact on a particular server and a particular application, I want to see what the impact is or what the CPU or hardware usage information is, as well as the service in the same application. I can see the real-time data and the impact by accessing ITRS Geneos and looking at the tree. I don't want a tool that tells me when something is broken. I want the tool to tell me when something is going to break. That is the difference between ITRS Geneos and other tools. I want proactive monitoring, not reactive. I don't need to be notified after the fact that something has broken. If something is broken, I get a notification by email, and some of my customers are going to call me. ITRS Geneos provides proactive monitoring. The great advantage of this tool is real-time monitoring. ITRS Geneos not only alerts us but also gives us a real-time view of the data. This is the tool's first great advantage. It is also lightweight and flexible and can adapt to monitor even low-latency systems, which is the tool's second advantage. Another great feature of this tool is its good presentation layer, which allows us to build custom dashboards to present to business stakeholders. This gives them a high-level status of what is being monitored. If we compare ITRS Geneos to other tools, we will find that each one specializes in a specific area, but the ITRS Geneos tool is more comprehensive. This is its great advantage.

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Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Pros

"The best features I've seen so far with DX NetOps are that it can work with large scale systems, and it has a lot of functionalities and matrices."

"The AI is the best feature in this solution."

"A highly scalable solution."

"The product features include automation through AI, allowing out-of-the-box analysis of performance data, building baseline trends, and enabling configuration of dynamic thresholds relative to collected data."

"It is straightforward to configure, and you can quickly gather data from your infrastructure."

"Real-time insights through DX NetOps benefit diagnosing and resolving network issues since Spectrum has all sorts of details, but it lacks dashboards and a readable tabular format."

"I like that it provides an overall view of our network. From the topology view to every event, we can view it. We can also see the interface utilization for future capacity planning. It fits our use case and environment."

"I rate the stability of the product as ten on a scale of one to ten, indicating that it is very stable."

More DX NetOps pros

"The solution is used across the entire investment banking division, covering environments such as electronic trading, algo-trading, fixed income, FX, etc. It monitors that environment and enables a bank to significantly reduce down time. Although hard to measure, since implementation, we have probably seen some increased stability because of it and we have definitely seen teams a lot more aware of their environment. Consequently, we can be more proactive in challenging and improving previously undetected weaknesses."

"I would say that it is an easy-to-use monitoring tool. Amongst the available monitoring tools, it is a really good option."

"The ability to build integrations to tools that are not monitored out of the box is the most valuable feature."

"It's also easy to implement. The implementation of Geneos is very easy and interesting. It's not complicated. It's very quick to implement. The installation is very easy. There are many topics about ITRS Geneos that explain more about the features of the function of Geneos."

"The NetProbe carries over 100 samplers which are capable of monitoring hardware, OS, and the application layer."

"The Netprobe is so lightweight compared to the agents that most monitoring tools use. It's really superior to the competition. The agent that is used by almost every competitive tool takes a lot more system resources. It's slower and it requires a greater effort and more compromises in terms of security to install on the monitored servers. With Geneos, because it lives outside the code, it is far easier and far less taxing on the monitored systems."

"The great advantage of this tool is real-time monitoring."

"Geneos automatically sends email notifications when any batch job fails, the database is down or the website is down. It is automatically monitoring everything and reduces manual effort."

More ITRS Geneos pros

Cons

"It would be useful to have more AI features."

"DX NetOps could be improved by providing more communication methods beyond SNMP traps to accommodate different private clouds, especially as customers increasingly adopt vendor-specific clouds."

"Lacks dashboards and better integration with other solutions."

"DX NetOps is somewhat convoluted, and some of the programming constructs can be documented or driven through languages such as Python, Perl, and shell scripting, but they have their proprietary language, which may not be very user-friendly."

"It would be better if they had an NFA network analysis feature. We appreciate features like extended network security for bucket flows, but it would be better to have some IDs, IPS functionalities, DDoS, or something like that."

"The hardware requirements can be improved."

"Technical support needs to be better. They need to be more knowledgeable and responsive."

"Technical support could be more responsive."

More DX NetOps cons

"Their cloud monitoring solution needs to be improved. I have already given them the feedback that it's not capable of meeting the latest technology needs."

"Mobile phone integration is probably not as rich as it could be."

"t needs to have better middleware integration for things such as application and Microsft SQL servers."

"I would like better access to the data that is being collected."

"The main feature that needs work is the Dashboard designer."

"The ITA, the post-incident analytics, could be improved."

"Currently, it is difficult to monitor secure websites using SSL or with SSO enabled."

"For the solution to stay relevant in the cloud-based monitoring environment Geneos needs more plug-ins with more features. Instead of offering clients workarounds, the solution should have a cloud-based out-of-the-box version."

More ITRS Geneos cons

Pricing and Cost Advice

Information not available

"It is expensive. They have to look at the model around when we move to cloud and how that's going to work. The licensing cost does pay off because of the improvements in support to our business."

"The pricing is fairly market-related. They have been very lenient because we have been working with them for so long. An example is that we're currently migrating some of our services to AWS, and they've given us a grace period for some of the things to help with the migration and not to grow additional costs while we are migrating, but it's still on par with the market."

"Given our spend and the amount of service we have in it, the pricing is quite reasonable."

"The organization is not just purchasing a license for the product, but also managing services and professional services from ITRS. Another factor is if the implementation is going to be in production, non-production, or both."

"The licensing cost may seem expensive upfront. However, the service is outstanding, the tool does things that no other tools can do, and the customizability more than makes up for the cost of licensing."

"The market tools are on par with this solution, but if the solution included more features, then it would be well within the range for the cost."

"ITRS Geneos is not a cheap tool. It's a moderate price for the banking industry. The reason we are not able to add the ITRS monitoring tool for the non-banking industries, and non-finance industries, is that the pricing is too high."

"Its price is reasonable. It isn't too expensive, and it isn't too cheap, but it also depends on a company's volume and negotiation."

More ITRS Geneos pricing and cost advice

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Top Industries

By visitors reading reviews

Financial Services Firm

17%

Computer Software Company

12%

Healthcare Company

Manufacturing Company

Financial Services Firm

70%

Computer Software Company

Construction Company

Outsourcing Company

Company Size

By reviewers

Large Enterprise

Midsize Enterprise

Small Business

By reviewers
Company Size	Count
Small Business	4
Midsize Enterprise	1
Large Enterprise	5

By reviewers
Company Size	Count
Small Business	6
Midsize Enterprise	12
Large Enterprise	39

Questions from the Community

What is your experience regarding pricing and costs for DX NetOps?

The pricing is fair for the level of enterprise capability it provides. Proper sizing and planning during deployment helps optimise licensing and overall cost. Anyone adopting it should account for...

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What needs improvement with DX NetOps?

I would like DX NetOps to integrate with all Broadcom products in the future to make it closer to a rating of 10. I would particularly like it to integrate with the Symantec portfolio and the Carbo...

See all answers

What is your primary use case for DX NetOps?

I use DX NetOps for large-scale network monitoring, fault detection, and performance analysis. My work involves evaluating how well it handles distributed environments, event correlation, and proac...

See all answers

What is your experience regarding pricing and costs for ITRS Geneos?

The pricing is high. Licensing fees might be around 500$ per server monthly.

See all answers

What needs improvement with ITRS Geneos?

ITRS Geneos is a legacy system. It predicts or provides proactive measures once an issue is resolved. It doesn't offer any predictive capabilities or root cause analysis. They throw a lot of data i...

See all answers

What is your primary use case for ITRS Geneos?

ITRS offers multiple products, including upgrades for synthetic monitoring and a SaaS platform. Geneos is used for infrastructure monitoring, covering KPIs such as CPU, memory, processes, network l...

See all answers

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Product Reports

Buyer's Guide

DX NetOps

January 2026

Download DX NetOps product report

Buyer's Guide

ITRS Geneos

January 2026

Download ITRS Geneos product report

Also Known As

No data available

Geneos

Overview

DX NetOps by CA Technologies, a Broadcom company, improves your time to value through advanced AI capabilities and unified network visibility that delivers simplified NetOps intelligence into the user experience that traverses modern architectures. DX NetOps accomplishes this through high scale, unified network monitoring that enables full-stack analytics for assuring traditional and modern architectures. DX NetOps converts inventory, topology, device metrics, faults, flow and packet analysis into actionable intelligence for network operations teams. Complimented by our AIOps solution, DX NetOps enables IT teams to establish proactive, autonomous remediation capabilities across the applications, infrastructure, and networks that fuel superior user experiences.

Broadcom

ITRS Geneos is a real-time monitoring tool designed for managing increasingly complex, hybrid and interconnected IT estates.

Built with financial services and trading organisations in mind, it collects a wide range of data relating to server performance, infrastructure, trading, connectivity and applications, and analyses it to provide relevant information and alerts in real time.

Geneos can give full stack visibility across highly dynamic environments and presents all the information through a single pane of glass and its configurable and customisable dashboards provide end-to-end visibility to both technical and business users.

For more information, please visit https://www.itrsgroup.com/products/geneos

ITRS

Sample Customers

Fujitsu

ITRS Geneos is used by over 170 financial institutions, including JPMorgan, HSBC, RBS, Deutsche Bank and Goldman Sachs. Clients range from investment banks to exchanges and brokers.

Buyer's Guide

DX NetOps vs. ITRS Geneos

December 2025

Free Report: DX NetOps vs. ITRS Geneos

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