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Dropbox vs Microsoft OneDrive vs OpenText Extended ECM comparison

 

Comparison Buyer's Guide

Executive Summary

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Mindshare comparison

As of June 2025, in the Content Collaboration Platforms category, the mindshare of Dropbox is 7.9%, down from 12.0% compared to the previous year. The mindshare of Microsoft OneDrive is 9.8%, down from 13.2% compared to the previous year. The mindshare of OpenText Extended ECM is 1.3%, up from 1.0% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Content Collaboration Platforms
 

Featured Reviews

Edgar  Paez - PeerSpot reviewer
Work from anywhere and backup easily while being practical
I recommend Dropbox, yet not for all of the features it has. I am a basic user. In a personal mode, we have about 100 employees, and maybe 20 of them use Dropbox as a personal backup system. ShareFile is more secure than Dropbox. Five years ago, ShareFile was qualified as having better security control, access privilege management, and version control recovery, among many features that we were using for private documentation. Overall, I would rate Dropbox an eight out of ten.
Victor Bayouwa - PeerSpot reviewer
I love the backup capabilities and the offline sync
We use OneDrive to share documents throughout the organization and collaborate. It is also used for backups.  The backup capability is one feature I love about OneDrive. I also like how it syncs when you're working offline. Everything is updated once you connect again. It takes too long for…
Jaideep MS - PeerSpot reviewer
Enables effective document control yet requires better affordability and clarity
I use extended ECM for procurement, sales, engineering documents, and sometimes invoices and accounts payable or receivable The version controls and the business workspace part integrate well with SAP and OpenText, providing granular level control over who accesses the workspace. The seamless…

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"The product's most valuable feature is storage."
"I use the product to open files."
"The various methods for accessing files, such as through mobile apps, online synchronization, and on a PC, are highly valuable."
"Stability-wise, I rate the solution a nine out of ten."
"Offers great flexibility."
"Reliability is the most valuable feature."
"We don't really use the collaboration features because we have only a small organization. Dropbox is valuable having the hard drive space available, and the access to be able to upload and access the content."
"The primary standout feature for me is the effortless synchronization across various devices."
"It gives you access to important files from virtually anywhere."
"It helps you keep organized."
"Scalability is good just because it is a cloud-based product."
"They have support for integration with a lot of tools."
"The most valuable feature of the solution is the amount of space allotted to each user that is issued a subscription."
"It's pretty easy to learn. Once someone taught me, I was able to navigate it quite easily."
"The feature that I have found the most valuable is that Microsoft OneDrive works with any Enterprise Cloud Solutions Office app. You can edit a document on the cloud, share documents with your colleagues, and monitor changes. You can access your work almost anywhere. You can also sync Microsoft OneDrive with your workstation so that whatever you are working on gets automatically backed up to the cloud at regular intervals. So even if your system crashes, you still have a copy of your documents in the cloud, which I found very useful."
"Being able to use OneDrive as a mapped drive in Windows Explorer is the most valuable feature. Rather than using OneDrive on a browser, you can also open up the Windows Explorer and I can see the file structure in the normal format."
"The version controls and the business workspace part integrate well with SAP and OpenText, providing granular level control over who accesses the workspace."
"The ability to add metadata and use that to categorize information is a valuable feature of OpenText Extended ECM."
"The engineering document management system is one of the most valuable features."
"Simplicity to roll out, features available, customization options."
"WebReports has a lot of capabilities that offer good opportunities to customize the applications the way we want to."
"Smart Viewing videos are most valuable for the end users. The end users like the look and feel of Smart View. It's similar to SharePoint, with the latest HTML5 features, filters, and everything. It's like online shopping."
"We also have a module on top of the Content Server called WebReports that has been one of the things that helped us facilitate the workflow and give managers good reporting and visibility into where everything is. Being able to use that on top of the Content Server was a big help."
"Most of our customers are very fond of the upgraded smart user interface."
 

Cons

"Dropbox, like many file sharing tools, needs to synch to a local hard drive. That is a bit difficult with 5TB Dropbox content."
"Dropbox needs to improve its integration with Google platforms, including Google Sheets, Google Docs, and Google Slides, which facilitate easier collaboration."
"The tool must be better protected."
"Dropbox could be improved by reducing the storage price."
"The product must provide users with the ability to edit and modify documents."
"They can maybe provide a bit more free space. By default, they give you 2 Gigabytes. The storage space could be a bit more."
"The solution could improve by being more secure and having more storage."
"Security could be enhanced."
"If I want to pick out certain criteria of pictures, Google enables me to do that whereas OneDrive is a bit sort of flaky."
"The area that can be improved is to be able to share easily with folks outside the organization and with folks who don't have an office account. Sometimes, when you send a link, you might have some form of repetition. If you don't know how to share it properly, whoever you are sharing it with will have issues using it. Also, the link that you use to share a document can be made a bit shorter. It doesn't have to be long. Typically, when you want to share a document, it has everything, such as the name of the organization, SharePoint, etc. A short URL will be easier to use, and it will just make life easier, especially because a lot of people are now going mobile. I'm not sure if there's a mobile version of Microsoft OneDrive, similar to Google Drive. If they don't have a mobile app, it would also be nice to have a mobile app because that would help in checking out your documents. It would be easy to check your documents on the go on your phone."
"No one gets an alert when files are deleted."
"Performance is an issue when sharing a large number of files in a single folder."
"The initial setup is a bit clunky."
"The technical support is really very bad."
"Microsoft OneDrive could improve because it doesn't support backing up .PST files, which are Outlook data files, and email archives. This is a substantial setback when it comes to Microsoft OneDrive."
"An increase in the capacity of storage in the free version would be nice."
"The solution should work better with partners and be more developer-friendly."
"The architecture needs improvement, as it's complex."
"The tool's documentation is not proper and has missing information like steps."
"I have not used it enough to start running into issues. Some of my technical guys could name a couple of things, but in terms of support, we did have challenges getting good responses from them."
"The solution needs to improve the user interface."
"The cost of the product could be improved."
"We are looking for new, advanced UI features. Currently, the UI does not look great."
"The solution's performance, stability, and consistency could be improved."
 

Pricing and Cost Advice

"The pricing for non-corporations is expensive. They have raised their prices and have low storage capacity."
"A bigger discount for existing users would be appreciated."
"A basic version of Dropbox is available for free with a paid subscription from Microsoft."
"We are using the unlicensed free version of Dropbox."
"My company makes monthly payments towards the licensing charges associated with the product. I think it's a reasonably priced product."
"The solution does not come with a licensing cost."
"It has some free features, but for some of the features, you need to pay. If you need more storage, then you need to pay. Its licensing probably is on a monthly basis."
"Dropbox could be less expensive, and I pay monthly."
"This is a pricy solution, given that we are only using it at 50% capacity."
"OneDrive comes with Microsoft 365 so it is just an added part of that package."
"Using this software, it has had an amazing impact moneywise on our business. It allows us to share documents without the need of extra hardware."
"The licensing is expensive and on a yearly basis."
"The price of Microsoft OneDrive is reasonable and compatible with competitors."
"Costwise, it is a great option. In most cases, it is a free space, which will be more than enough for most customers."
"We pay a lot for the Enterprise version, but it is a premium service."
"It is free if you are using Office 365, and you get a terabyte of storage with your account."
"The licensing is not that complex for the core products, but it becomes more complicated for some additional modules."
"OpenText Extended ECM's pricing and licensing are aggressive and confusing for the end customer."
"OpenText Extended ECM is an expensive solution."
"The tool's pricing is confusing to the end customer."
"The solution is expensive."
"The product is pricey."
"The pricing is costly. It's costly to integrate with Office 365 and to go back and forth with the sales team."
"The total cost of the product will vary on the capabilities required"
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Top Industries

By visitors reading reviews
Educational Organization
63%
Computer Software Company
4%
Financial Services Firm
4%
Construction Company
3%
Educational Organization
39%
Financial Services Firm
9%
Computer Software Company
8%
Government
4%
Government
14%
Financial Services Firm
10%
Computer Software Company
10%
Manufacturing Company
9%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
 

Questions from the Community

What do you like most about Dropbox?
For me, the biggest thing is version history. I can easily go back and view older versions.
What needs improvement with Dropbox?
One area of improvement would be to allow multiple users to edit a file simultaneously and see edits in real time, si...
Ask a question
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What do you like most about OpenText Content Suite Platform?
We also have a module on top of the Content Server called WebReports that has been one of the things that helped us f...
What is your experience regarding pricing and costs for OpenText Content Suite Platform?
The cost is a significant factor that may deter medium-sized businesses from using OpenText extended ECM.
What needs improvement with OpenText Content Suite Platform?
The cost of the product could be improved. Currently, there are certain snags in document viewing, and communication ...
 

Also Known As

No data available
MS OneDrive
OpenText Content Suite Platform, OpenText Core Share
 

Overview

 

Sample Customers

Vita Coco, BCBGMAXAZRIA Group, Centric Project, Kayak, FourSquare, Asana, Huge Adversting , USA Gymnastics, Appen, Valliant, Radio Lab
Chevron, Accenture, Booz Allen Hamilton, DBS, Nestle, Lowe's, MGM Resorts, Textron, MGM Resorts
ATCO Australia, MSIG Asia, Orica, Salt River Project
Find out what your peers are saying about Dropbox, Microsoft, Amazon Web Services (AWS) and others in Content Collaboration Platforms. Updated: May 2025.
854,338 professionals have used our research since 2012.