

Box and Dropbox Business are leading contenders in cloud storage and collaboration solutions. Based on features, Box seems to have an advantage due to its robust integration and security capabilities.
Features: Box is notable for its collaboration and security features, allowing seamless integration with third-party platforms and offering extensive content management tools. Dropbox Business - Enterprise excels in file syncing and sharing, maintaining a user-friendly interface and high performance, but lacks Box’s extensive collaboration features.
Room for Improvement: Box users suggest improving search functionality and better integration with other solutions. Dropbox Business - Enterprise faces critiques regarding limited free storage, lack of real-time collaborative editing, and occasional security concerns. Both platforms could enhance integration and user experience.
Ease of Deployment and Customer Service: Box offers flexible deployment options on public and private clouds and typically receives positive feedback for customer service, though some users find reaching the right support level challenging. Dropbox Business - Enterprise is primarily deployed on public cloud infrastructures with satisfactory customer service but lacks the personalized support experience noted with Box.
Pricing and ROI: Box's pricing is seen as good value, particularly for educational sectors purchasing through Internet2, despite some finding the enterprise level costly. The overall investment is justified by efficiency and ROI. Dropbox Business - Enterprise offers a freemium model with competitive pricing, often requiring paid plans for advanced features, which some users find costly compared to competitors. Both solutions demonstrate significant ROI through time savings and efficient file storage capabilities.
Dropbox offers 24-hour support, both through chat and limited hour calls.
We provide the support ourselves and do not have any support straight from Dropbox.
I am uncertain about its effectiveness at an enterprise level, where SharePoint might be preferred.
Box was very stable and did not have any latency issues.
To open and see who is accessing the document now and see my movements across the document or the file we are sharing together.
Collaborative editing was challenging if multiple people were in a document at once.
Sharing documents with other people in the same division or department and being able to work without downloading the file would be ideal.
One area of improvement would be to allow multiple users to edit a file simultaneously and see edits in real time, similar to OneDrive.
I found the pricing reasonable because when I was working for an IBM partner, Box was free for us.
Box had a very easy-to-use search feature and a good user interface on its website, which was faster and better than SharePoint.
Box's security features have helped my organization meet compliance needs.
It also features an admin console where we can easily manage users, see which user has access to which content, and how much space they are consuming.
| Product | Market Share (%) |
|---|---|
| Dropbox Business - Enterprise | 7.7% |
| Box | 3.7% |
| Other | 88.6% |


| Company Size | Count |
|---|---|
| Small Business | 17 |
| Midsize Enterprise | 9 |
| Large Enterprise | 27 |
| Company Size | Count |
|---|---|
| Small Business | 40 |
| Midsize Enterprise | 19 |
| Large Enterprise | 32 |
Box is a Modern Content Management Platform for companies of all sizes and industries. The difference that Box brings is that it offers the security and controls admins need with the sharing and collaboration capabilities end users want. Box has made it easier for people to securely share ideas, collaborate and get work done faster. Today, more than 62,000 businesses, including 59% of the Fortune 500, trust Box to manage content in the cloud.
The Box platform provides HIPAA, FINRA, FedRAMP, and many other compliances to go with granular access permissions and advanced security capabilities.
By using Box you can sync, share, and collaborate on all types of files, anywhere, on any device - but that's just the beginning. You can choose where to store your data, to manage your own encryption keys, and set workflows to automate content-based processes. You can also assign custom metadata tags to content, watermark sensitive content, and set file retention or legal hold policies.
Box has deep, native integrations with Microsoft Office and Outlook, Google Apps for Work, Salesforce, Netsuite, Docusign, Adobe, and many other best-of-breed solutions you may already be using.
Dropbox Business - Enterprise enables seamless device synchronization and efficient file sharing with a user-friendly interface. It enhances productivity and security with diverse access options and scalable pricing.
Dropbox Business - Enterprise is a tool for data storage and sharing across devices, offering cloud-based solutions that facilitate communication between team members. It provides a stable performance with integration capabilities, version history, and collaborative tools. Limitations exist in link sharing, permissions management, and mobile interface usability, alongside the need for better real-time collaboration and stronger authentication. Despite these, Dropbox serves as a central repository for critical data, making document accessibility easy.
What are the key features of Dropbox Business - Enterprise?Dropbox Business - Enterprise is implemented across industries for centralized file management. Corporations use it for backing up crucial data and ensuring smooth collaboration among departments. In education, it supports faculty and students by enabling resource access on any device, while media companies use it to manage large files and creative assets efficiently.
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