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Read 11 Box reviews
7,305 views|5,661 comparisons
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4,536 views|3,402 comparisons
Comparison Buyer's Guide
Executive Summary

We performed a comparison between Box and Dropbox based on real PeerSpot user reviews.

Find out in this report how the two Cloud Storage solutions compare in terms of features, pricing, service and support, easy of deployment, and ROI.

To learn more, read our detailed Box vs. Dropbox report (Updated: September 2022).
635,162 professionals have used our research since 2012.
Q&A Highlights
Question: Which is better—Box or Dropbox?
Answer: Just an FYI...I found out this week that Microsoft with their OneDrive solution will be also encrypting files in storage and in transit, and if you have your email already in the cloud with Microsoft O365 you can get enormous amounts of data per user in each person's OneDrive...I probably can't say how much, but let's just say it's WAY more storage per user than you get with Box or Dropbox. I'd suggest looking into, especially if you are a Microsoft PC/office/mail shop.
Featured Review
Quotes From Members
We asked business professionals to review the solutions they use.
Here are some excerpts of what they said:
"You can upload your bin, upload your files quickly, and download your files quickly. It provides a lot of other alternatives.""Box is very user-friendly; more so than SharePoint.""Governance and ease of use are why I think a lot of people like Box, including ourselves. Basically, we're concerned about what information is being sent to Box, so we use a lot of the Box governance features to make sure that what is being sent to Box is appropriate. If it is not appropriate, it is not allowed to be sent. It is also pretty easy to use. It is the easiest to use for customers and for technologists.""Box is extremely stable, they have not been hacked or lost any data in the past seventeen years. I am very impressed with it.""Box is very realistic when it comes to sharing capabilities.""It is really easy to load files to and from this solution.""We've never had a penetration. We've never had a security issue that their support didn't solve. We love their audit trail. We can know exactly when a collaborator opens. We love how you can define a collaborator.""The solution is scalable."

More Box Pros →

"I can use the cloud version for storage and easy retrieval.""We haven't had any issues at all with the solution.""The solution is easy to use.""It is the best solution in terms of space, file sharing, and live editing. I can share and edit files with multiple users.""Dropbox is easy to set up as it doesn't require any installation, just a download.""The performance has been good.""We don't really use the collaboration features because we have only a small organization. Dropbox is valuable having the hard drive space available, and the access to be able to upload and access the content.""What I like most about Dropbox is that it's very, very easy to use. It's also easy to share files through it."

More Dropbox Pros →

"With OneDrive, you can continuously save your files over a Box folder. That is something I wish we could have.""If there was a plugin that added some sort of toolbar in Office, that would be great.""I haven't really come across a case where we're not able to use it for what it is, so I don't really have anything holding us up or any customers holding us up at this point that I know of. There are always some limitations, but as a technologist, I just live with them, and there is always room for improvement, but I don't have anything quantifiable.""They could integrate better with other platforms.""The search features and role permissions are not very user friendly. It only searches the first few pages of a document, which is quite a problem.""I recommend doing the trial first, because it's not cheap ware. It's not overly expensive, but it's not cheap ware, and enterprise has a minimum number of users.""The room for improvement is in the area of integrations. They need to establish more integrations, especially with Office 365 and Outlook.""One thing that Box would benefit from is a records management component."

More Box Cons →

"The search could be made more intuitive.""The price for storage space is a little expensive.""The solution lacks sufficient storage capabilities.""There could be better integration with other solutions, such as Microsoft Office 365 for more collaboration. At the present time, it is more focused on its own internal systems.""We are moving to Microsoft Teams. Instead of Dropbox, we will be using Microsoft Teams that has the advantage of saving the versions. It supports file versioning so that you can always go back to the previous version if you want to. If somebody has made a change in one of the files and you don't know what changes have been made, you can always go back to the previous version. This feature led us to migrate to Microsoft Teams. With Dropbox, there is no option for simultaneous work. This feature is there in Google Files. In Microsoft Teams, you can invite team members to collaborate. That is the reason why I prefer Microsoft Teams over Dropbox. It should also have more integration with other solutions.""Dropbox could improve by increasing its storage.""Dropbox can improve by enhancing the capacity of storage in the free version.""The solution could improve by being more secure and having more storage."

More Dropbox Cons →

Pricing and Cost Advice
  • "I believe Box is cheaper than SharePoint."
  • "They are very price competitive when pushed. Initially, they come out with a standard list price, but they are willing to be very competitive. The Box price was pretty much equal to or lower than the Citrix price, and Box has more features."
  • "There's a free version that allows you to use it with almost full-feature access. Even in the free version, it gives you all you need."
  • "We are using the free version of the solution. There is a free version and monthly and yearly subscriptions available."
  • "Box needs to improve with their pricing in terms of licensing costs."
  • "My organization pays for the license."
  • "The more you dig, the deeper the level of tools, and the more expensive it becomes."
  • More Box Pricing and Cost Advice →

  • "Its price is quite cheap. It is quite competitive. You just need to pay for the license. There are no additional costs."
  • "You pay as you go, which is a good thing. There is a monthly fee, and you can also pay annually. This flexibility makes the subscription easier and affordable for some of us. I prefer yearly pricing, which is also slightly cheaper than monthly pricing."
  • "It has some free features, but for some of the features, you need to pay. If you need more storage, then you need to pay. Its licensing probably is on a monthly basis."
  • "I am on a monthly subscription for the solution and I am somewhat satisfied with the pricing. However, the price could a bit better."
  • "There is a subscription-based pricing model and I pay monthly."
  • "We pay a monthly subscription fee."
  • "The solution is purchased on a subscription basis, and there are purchasing options. If you purchase annually there is a discount."
  • "A basic version of Dropbox is available for free with a paid subscription from Microsoft."
  • More Dropbox Pricing and Cost Advice →

    Use our free recommendation engine to learn which Cloud Storage solutions are best for your needs.
    635,162 professionals have used our research since 2012.
    Answers from the Community
    Avigail Sugarman
    it_user105822 - PeerSpot reviewerit_user105822 (Data Centre Technician at a retailer with 10,001+ employees)

    Having used both I am too in the camp of Box followers simply because it is more secure and there is a great storage space in the free option. Dropbox has gained a lot of fans from the younger market as it is quick and easy to use but it is also fairly limited in its toolsets and also in its storage space. Box has a feel of permenancy and strength about it and has been a real boon for me when preparing presentations for various gigs in a multitude of locations as it enabled all the artists to access runsheets, chord charts, music videos and technical data sheets, so that when we came together at the gig we were all playing, acting and presenting off the same songsheet! Literally!

    I have used Dropbox for family business meetings and sharing of documents and ideas. It is also simple to set up and access which is a real boon when dealing with thechnophobes or computer luditites.
    In the end it is horses for courses and if you are a thorough bred on a long race with plenty of jumps then I'd go for the horse called Box. if your on the beach for a donkey darby then dropbox will do what you need.

    Appologies for the weird sense of humour.

    Eric Dirst - PeerSpot reviewerEric Dirst
    Real User

    The biggest difference we saw when we looked at Box a few years ago was that Box encrypted stored files both in transit and at rest in storage. This is a deal breaker for most enterprises because most enterprise policies won't allow public storage (outside company data center) of employee or customer data without it being encrypted in order to protect that information. In addition to better security, box had much better administrator tools than dropbox at the time. More granular control, better tools for the security team to enforce policies, etc. As far as I know, this hasn't changed in the last few years. Box is the only player really putting forth the effort to offer a secure cloud storage platform that has the ease of use of consumer solutions, but secured for the enterprise. Microsoft doesn't have it. Dropbox doesn't have it. I'm not aware of anyone else focusing on this niche of the marketplace.

    it_user120363 - PeerSpot reviewerit_user120363 (Management Consultant at a consultancy)

    If you’ve ever been frustrated by the desire to share your text files with a friend or business colleague, these two products will be a great boon. Both are free too. Both allow you to invite people to either view your files, or to share the editing. A great idea if you want to co-write a report for example. Both allow you to download the file, edit it, and then load it back up again. Or to edit offline on your PC using the synch option.

    Box (formerly key features:

    · Free storage – 10gb

    · File size limit – 250mb (free version)

    · Main users – business

    · Good online help

    · Works by you uploading files and folders, which you can then share. These can be synched with boxsynch – similar to Dropbox. Also free.

    · Secure storage

    · Not as intuitive to use (more like Google docs), due to endless security options

    · Great for more robust business usage

    · Looks very flash

    · Has a business version

    · Not so widely used (30m users)

    · Access from most phones, ipads, PCs and Macs.

    Dropbox key features

    · Free storage – 2GB (introduce your friends and this goes up)

    · File size limit – no limit

    · Main users – everyone

    · Little online help

    · Works by synchronising to a folder on your PC

    · Intuitive to use

    · A doddle to set up

    · Looks less flashy than Box, but improving

    · Secure storage (it is now!)

    · Great for simple file sharing

    · Has a business version

    · Very widely used (300m users)

    · Access from most phones, ipads, Kindle, Linux, PCs and Macs.

    If I were choosing now, I would almost certainly pick Box to work with, unless I wanted to share really large files (I don’t) or to run on Linux or a Kindle (don’t want to do this either).

    If all you want is a simple tool to share a few files, then I’d choose Dropbox.

    I’ve been using cloud based storage for many years now, but the earlier versions of Box, when it was, put me off, as they were flaky and cumbersome to use. Dropbox stole their thunder, made it really simple and hundreds of millions of users now use it. Both companies are working fast to capture users, especially business users. So watch this space, and watch Google docs too.

    Thank you,

    Questions from the Community
    Top Answer:It is a very user-friendly product.
    Top Answer:I don't have any information in regards to licensing.
    Top Answer:What I get from some of the feedback is they're not sure about the versioning and the downloading, how you download it, and make sure the changes are reflected back in Box. That's more of a training… more »
    Top Answer:The most valuable features of Dropbox are it can be used as a repository of all the photographs and videos that you have on the cloud. You do not need to worry about the hard disk crashing.
    Top Answer:We are using the free version of Dropbox which has approximately two gigabytes of data capacity.
    Top Answer:Dropbox can improve by enhancing the capacity of storage in the free version.
    out of 29 in Cloud Storage
    Average Words per Review
    out of 29 in Cloud Storage
    Average Words per Review
    SharePoint logo
    Compared 33% of the time.
    Microsoft OneDrive logo
    Compared 14% of the time.
    Citrix ShareFile logo
    Compared 6% of the time.
    Office 365 logo
    Compared 5% of the time.
    IBM FileNet logo
    Compared 4% of the time.
    Learn More
    Box is a Modern Content Management Platform for companies of all sizes and industries. The difference that Box brings is that it offers the security and controls admins need with the sharing and collaboration capabilities end users want. Since 2005, Box has made it easier for people to securely share ideas, collaborate and get work done faster. Today, more than 43 million users and 62,000 businesses--including 59% of the Fortune 500--trust Box to manage content in the cloud. The Box platform provides HIPAA, FINRA, FedRAMP, and many other compliances to go with granular access permissions and advanced security capabilities. By using Box you can sync, share, and collaborate on all types of files, anywhere, on any device - but that's just the beginning. You can choose where to store your data, to manage your own encryption keys, and set workflows to automate content-based processes. You can also assign custom metadata tags to content, watermark sensitive content, and set file retention or legal hold policies. Box has deep, native integrations with Microsoft Office and Outlook, Google Apps for Work, Salesforce, Netsuite, Docusign, Adobe, and many other best-of-breed solutions you may already be using.

    Dropbox provides cloud-based file syncing, sharing, and storage. It specializes in helping large-scale businesses stay organized and productive while protecting the integrity of sensitive information with enterprise-level security. Dropbox is a valuable solution for businesses looking to simplify communication, safeguard information, and improve collaboration. Dropbox's platform provides a user-friendly, real-time sharing and storage solution for large businesses. The company's enterprise-level service plan includes 256-bit AES and SSL encryption, an optional two-step verification process, and optional mobile passcodes, which provide tight security to protect sensitive information. Dropbox uniquely offers a remote wipe feature, which allows businesses to keep data safe when an employee leaves the company or a computer is lost. Dropbox stands out from the competition by offering businesses expanded storage, unlimited file recovery and versioning, and control over sharing permissions. Additionally, Dropbox provides businesses with team management solutions, including device and location tracking, login tracking, detailed user management options for administrators, and centralized billing. Collaboration between team members is further simplified with the addition of various Dropbox apps that allow advanced functionality such as document editing, CRM, and e-signatures. Dropbox has become one of the most popular business tools, entrusted by 97 percent of all Fortune 500 companies. Before implementing Dropbox, global apparel merchandiser BCBGMAXAZRIA was struggling to structure communication and increase company-wide efficiency, which resulted in the need for increased staff hours and expenses. Since choosing Dropbox as its cloud-based sharing and storage solution, BCBGMAXAZRIA has been able to restructure its file sharing and collaboration streams in every department. As a result, BCBGMAXAZRIA is able to boost efficiency, reduce expenses, and protect its information throughout all 550 locations. Review more of the top Cloud Storage Solutions with our SmartAdvisor.

    Learn more about Box
    Learn more about Dropbox
    Sample Customers
    GE, Toyota, P&G, Caterpillar, Flex, Schneider Electric, Sally Beauty, Eurostar, AstraZeneca, AirBnB, Whirlpool, Wake Forest School of Medicine, Nationwide, Aeropostale etc
    Vita Coco, BCBGMAXAZRIA Group, Centric Project, Kayak, FourSquare, Asana, Huge Adversting , USA Gymnastics, Appen, Valliant, Radio Lab
    Top Industries
    Non Tech Company28%
    Financial Services Firm10%
    Real Estate/Law Firm10%
    Computer Software Company20%
    Comms Service Provider8%
    Financial Services Firm7%
    Comms Service Provider15%
    Financial Services Firm12%
    Computer Software Company12%
    Computer Software Company18%
    Comms Service Provider14%
    Company Size
    Small Business27%
    Midsize Enterprise22%
    Large Enterprise51%
    Small Business22%
    Midsize Enterprise13%
    Large Enterprise65%
    Small Business43%
    Midsize Enterprise18%
    Large Enterprise39%
    Small Business30%
    Midsize Enterprise13%
    Large Enterprise57%
    Buyer's Guide
    Box vs. Dropbox
    September 2022
    Find out what your peers are saying about Box vs. Dropbox and other solutions. Updated: September 2022.
    635,162 professionals have used our research since 2012.

    Box is ranked 5th in Cloud Storage with 11 reviews while Dropbox is ranked 6th in Cloud Storage with 47 reviews. Box is rated 8.4, while Dropbox is rated 8.0. The top reviewer of Box writes "Easily collaborate and share information with this feature rich solution". On the other hand, the top reviewer of Dropbox writes "A simple and accessible solution, with an easy setup, scalability and overall good stability". Box is most compared with SharePoint, Microsoft OneDrive, Citrix ShareFile, Office 365 and IBM FileNet, whereas Dropbox is most compared with SharePoint, Microsoft OneDrive, Citrix ShareFile, Amazon WorkDocs and Office 365. See our Box vs. Dropbox report.

    See our list of best Cloud Storage vendors and best Content Collaboration Platforms vendors.

    We monitor all Cloud Storage reviews to prevent fraudulent reviews and keep review quality high. We do not post reviews by company employees or direct competitors. We validate each review for authenticity via cross-reference with LinkedIn, and personal follow-up with the reviewer when necessary.