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Box vs Microsoft OneDrive for Business comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Oct 26, 2025

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

ROI

Sentiment score
6.6
Organizations using Box report efficiency in file management, reduced compliance risks, and notable returns despite some awaiting detailed calculations.
Sentiment score
1.5
Microsoft OneDrive for Business enhances productivity and financial efficiency by enabling document sharing and synchronization without extra hardware.
 

Customer Service

Sentiment score
5.2
Box customer service is generally praised, but users want improved response times and frontline expertise for better experiences.
Sentiment score
3.0
Mixed reviews for Microsoft OneDrive for Business support, with praise and criticism on accessibility, responsiveness, and knowledge.
For Microsoft OneDrive for Business, I would rate the support a nine.
Systems services engineer at a retailer with 1,001-5,000 employees
I have not dealt with Microsoft support related to Microsoft OneDrive for Business, but I would rate their customer service in the range of seven or eight at least.
Principal Consultant and Owner at Griggs Consulting
 

Scalability Issues

Sentiment score
7.7
Box offers strong scalability and performance for large organizations, but some limitations appear in enterprise-level deployments and large file handling.
Sentiment score
5.2
Microsoft OneDrive for Business is praised for scalability, ease of storage adjustment, and seamless SharePoint integration across companies.
I am uncertain about its effectiveness at an enterprise level, where SharePoint might be preferred.
Consultant at a tech vendor with 51-200 employees
The solution is scalable.
Director of the IT at Jagiellonian University
Microsoft has provided the extended version of SharePoint alongside Microsoft OneDrive for Business.
Technology Analyst at Infosys
It should be increased for the free version users, making it more reachable to many people.
System administrator at BNY Mellon
 

Stability Issues

Sentiment score
7.9
Box is highly stable and secure, with minimal outages, though users seek improvements in upload speed.
Sentiment score
6.1
Microsoft OneDrive for Business is stable and reliable, with appreciated scalability, though some users report bugs during migrations and search.
Box was very stable and did not have any latency issues.
Consultant at a tech vendor with 51-200 employees
As a certified Microsoft product, it maintains high security standards.
Student at a media company with 501-1,000 employees
On a scale from one to ten, it rates as a nine in stability.
Consulting Manager at Angkor Group SAC
I would rate the stability of Microsoft OneDrive for Business an eight out of ten as it has improved significantly since I started using it from the very initial days of Skydrive.
 

Room For Improvement

Box needs improved sync, search, file management, security, integration, interface, performance, permissions, API, pricing, and data recovery.
Microsoft OneDrive for Business faces syncing issues, interface challenges, pricing concerns, and integration difficulties, especially with large files.
To open and see who is accessing the document now and see my movements across the document or the file we are sharing together.
Senior Projects Manager at Tech-hub
Collaborative editing was challenging if multiple people were in a document at once.
Consultant at a tech vendor with 51-200 employees
Microsoft OneDrive for Business currently lacks AI integration for management and collaboration, which is an area of interest for me.
I have experience with multiple version controls, including Git, TFS (Team Foundation Server), and GitHub.
Student at a media company with 501-1,000 employees
 

Setup Cost

Box pricing is initially steep but offers excellent value, with discounts and free versions available for businesses and education.
Enterprise buyers have mixed opinions on Microsoft OneDrive for Business pricing, influenced by usage, integration, and competitive comparisons.
I found the pricing reasonable because when I was working for an IBM partner, Box was free for us.
Senior Projects Manager at Tech-hub
 

Valuable Features

Box provides secure file sharing, collaboration, advanced security, and seamless Microsoft integration, making it ideal for organizations.
Microsoft OneDrive for Business enhances collaboration with seamless Microsoft integration, automatic saving, and secure access from any device.
Box had a very easy-to-use search feature and a good user interface on its website, which was faster and better than SharePoint.
Consultant at a tech vendor with 51-200 employees
Box's security features have helped my organization meet compliance needs.
Senior Projects Manager at Tech-hub
If I have a local machine and lose information, when synchronized, I have my information available around the world.
Systems services engineer at a retailer with 1,001-5,000 employees
Sometimes when we work on PowerPoint or large Word documents, there is a chance that the document gets rolled back to a previous version, and you lose your work.
Principal Engineer at Oliver Wyman
Another benefit is that you can share information across multiple devices, not just on one device.
Consulting Manager at Angkor Group SAC
 

Categories and Ranking

Box
Ranking in Content Collaboration Platforms
9th
Average Rating
8.4
Reviews Sentiment
7.0
Number of Reviews
42
Ranking in other categories
Enterprise Content Management (9th), Cloud Storage (13th), Digital Asset Management (3rd), Document Management Software (5th)
Microsoft OneDrive for Busi...
Ranking in Content Collaboration Platforms
5th
Average Rating
8.4
Reviews Sentiment
4.8
Number of Reviews
34
Ranking in other categories
No ranking in other categories
 

Mindshare comparison

As of January 2026, in the Content Collaboration Platforms category, the mindshare of Box is 7.1%, down from 8.6% compared to the previous year. The mindshare of Microsoft OneDrive for Business is 7.6%, down from 11.2% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Content Collaboration Platforms Market Share Distribution
ProductMarket Share (%)
Microsoft OneDrive for Business7.6%
Box7.1%
Other85.3%
Content Collaboration Platforms
 

Featured Reviews

Ahmed Rashad - PeerSpot reviewer
Senior Projects Manager at Tech-hub
Team collaboration has improved through shared access and real-time synchronization
I find the synchronization feature most valuable in Box. When I use multiple devices, it syncs them together and gives excellent results. I can assess the benefits of Box's file sharing. Box's integration with third-party apps is valuable, especially with Outlook. Box has helped my team's productivity by being very helpful with team collaboration when we are sharing certain shared documents between us. I mostly value Box's automation capabilities. They have helped optimize my business processes by saving time for sharing or sending files between the team. This gives us a shared workspace to work together on the same document or the same ideas. Box's security features have helped my organization meet compliance needs.
AM
Technology Analyst at Infosys
Positive features enhance collaboration but room for improvement in file syncing
Regarding Microsoft OneDrive for Business's versioning control, sometimes there are syncing problems. Microsoft OneDrive for Business is available on the cloud as well as on my local machine. When we put a file in Microsoft OneDrive for Business on the local machine, it takes some time to sync, and sometimes it gives an error, which is a specific issue I have encountered. If Microsoft works on the syncing part of Microsoft OneDrive for Business, it would greatly enhance its functionality. Sometimes we update a file, and it isn't showing on another end, which requires us to run a sync again for it to appear. That part, if addressed by Microsoft, would be great. I love SharePoint more, so I will provide feedback in relation to that. SharePoint has only one folder, and we must create multiple folders within that to store files. If they introduce a categorized option, similar to SharePoint where we have team site differentiators, and options for creating communication sites, that would be fantastic for Microsoft OneDrive for Business.
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Top Industries

By visitors reading reviews
Financial Services Firm
10%
Government
7%
Manufacturing Company
7%
University
6%
Financial Services Firm
11%
Computer Software Company
10%
Manufacturing Company
8%
Government
7%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business17
Midsize Enterprise9
Large Enterprise27
By reviewers
Company SizeCount
Small Business9
Midsize Enterprise8
Large Enterprise15
 

Questions from the Community

What do you like most about Box?
The solution is used for data storage and any kind of visualization.
What is your experience regarding pricing and costs for Box?
I found the pricing reasonable because when I was working for an IBM partner, Box was free for us. We did not go to payment and other matters like this.
What needs improvement with Box?
I believe Box has a lot of features that put it in a good rank among the file-sharing apps. I would like to see features for online collaboration between team members in the future, to open and see...
What needs improvement with Microsoft OneDrive?
I don't have any problems with Microsoft online products such as Word, Excel, and PowerPoint or with Microsoft OneDrive for Business, and I wouldn't change anything.
What is your primary use case for Microsoft OneDrive?
In this company, we use Microsoft OneDrive for Business for around one year. The use is for storing files automatically when the machine goes down. If I have a local machine and lose information, w...
What is your experience regarding pricing and costs for Microsoft OneDrive?
I don't know the pricing for Microsoft OneDrive as I am just an end user. In my company, another person manages this, so I don't have access to pricing information.
 

Also Known As

No data available
MS OneDrive
 

Overview

 

Sample Customers

GE, Toyota, P&G, Caterpillar, Flex, Schneider Electric, Sally Beauty, Eurostar, AstraZeneca, AirBnB, Whirlpool, Wake Forest School of Medicine, Nationwide, Aeropostale etc
Chevron, Accenture, Booz Allen Hamilton, DBS, Nestle, Lowe's, MGM Resorts, Textron, MGM Resorts
Find out what your peers are saying about Box vs. Microsoft OneDrive for Business and other solutions. Updated: December 2025.
879,768 professionals have used our research since 2012.