Box and Microsoft OneDrive are both leading competitors in the cloud storage category. Box seems to have the upper hand in collaboration and security features, while Microsoft OneDrive leads with seamless integration within the Microsoft ecosystem.
Features: Box provides rich collaboration tools, advanced security features, and supports ease of use across devices. It allows file sharing and content management with integration options for third-party applications. Its mobile apps and Box Drive enhance user experience. Microsoft OneDrive stands out for its integration with Microsoft Office, versioning, and autosave capabilities. It syncs effectively with local workstations and is valued as a component of the Microsoft 365 suite, allowing straightforward document sharing and collaboration with Microsoft Office apps.
Room for Improvement: Box users have highlighted the need for better search capabilities, enhanced tool integrations, and improved file-level collaboration features. Concerns have been raised about pricing and API call management. For Microsoft OneDrive, users suggest improvements in syncing functions, especially for larger files, better media handling, and security features. Calls for more flexible permission settings and offline capabilities have also been noted.
Ease of Deployment and Customer Service: Box is offered on private and public cloud platforms, and its customer success management and technical support are typically praised, though contacting the right support staff can pose challenges. Microsoft OneDrive provides a solid public cloud service, but while its customer service usually receives commendation, there's room for better issue handling and integration support.
Pricing and ROI: Box offers competitive pricing, particularly for enterprise clients. Many users report a decent return on investment due to time savings and risk reduction, with the free version delivering substantial features. Microsoft OneDrive is cost-effective as part of Microsoft 365, though licensing can be considered expensive. However, users generally regard pricing as fair within the context of its value and integration in Microsoft’s suite, yielding positive ROI driven by improved productivity and reduced operational risk.
Box is a Modern Content Management Platform for companies of all sizes and industries. The difference that Box brings is that it offers the security and controls admins need with the sharing and collaboration capabilities end users want. Box has made it easier for people to securely share ideas, collaborate and get work done faster. Today, more than 62,000 businesses, including 59% of the Fortune 500, trust Box to manage content in the cloud.
The Box platform provides HIPAA, FINRA, FedRAMP, and many other compliances to go with granular access permissions and advanced security capabilities.
By using Box you can sync, share, and collaborate on all types of files, anywhere, on any device - but that's just the beginning. You can choose where to store your data, to manage your own encryption keys, and set workflows to automate content-based processes. You can also assign custom metadata tags to content, watermark sensitive content, and set file retention or legal hold policies.
Box has deep, native integrations with Microsoft Office and Outlook, Google Apps for Work, Salesforce, Netsuite, Docusign, Adobe, and many other best-of-breed solutions you may already be using.
Microsoft OneDrive for Business gives you online storage that works seamlessly with the tools you use every day to create, communicate, and collaborate from your PC/Mac or your iOS, Android, or Windows device.
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