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Dropbox vs ShareFile comparison

 

Comparison Buyer's Guide

Executive Summary

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

Dropbox
Ranking in Content Collaboration Platforms
1st
Average Rating
8.2
Reviews Sentiment
7.6
Number of Reviews
90
Ranking in other categories
Cloud Storage (5th)
ShareFile
Ranking in Content Collaboration Platforms
7th
Average Rating
8.4
Reviews Sentiment
8.0
Number of Reviews
11
Ranking in other categories
eSignature (Electronic Signature) (6th), Cloud Data Exchange Services (3rd)
 

Featured Reviews

Edgar  Paez - PeerSpot reviewer
Work from anywhere and backup easily while being practical
I recommend Dropbox, yet not for all of the features it has. I am a basic user. In a personal mode, we have about 100 employees, and maybe 20 of them use Dropbox as a personal backup system. ShareFile is more secure than Dropbox. Five years ago, ShareFile was qualified as having better security control, access privilege management, and version control recovery, among many features that we were using for private documentation. Overall, I would rate Dropbox an eight out of ten.
David Donaldson - PeerSpot reviewer
Flexible plans, stable, and scalable
I used another solution at the same time, which was far worse. The American company I worked for used a similar file-sharing solution called LeapFile, a secure file transfer service. Personally, I found Citrix ShareFile to be much better than LeapFile, which was quite clunky. I later used a solution called Egnyte, which my company used as its main file transfer solution, though I'm not sure if it's still in use. The company moved to Egnyte because it is more of an enterprise-level solution. Egnyte was expensive, but it worked. I believe Citrix ShareFile is aimed at smaller to medium-sized organizations, making it a more appropriate solution than Egnyte due to its pricing.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"It offers security, accessibility, and user-friendly features."
"Offers great flexibility."
"The features that I find most valuable are the ability to sync across devices, easily access/share files and organize them among myself and my team."
"I don't need to carry my laptop while traveling. I just synchronize whatever I've been doing to Dropbox. After the document is synchronized, I can leave my laptop and use Dropbox wherever I am. I can also easily share a document with my colleagues, no matter how big it is. I can allow them to edit, and the editing will be instant. I can see whatever changes they've made to the document. It doesn't delete a document automatically. If I make a mistake and delete a file, it doesn't automatically delete the file. It gives you the warning to say you're deleting a file. In terms of security, I haven't had any challenges with Dropbox where they tell you that your data is compromised."
"Its usability is valuable. It is easy to use."
"As the solution is cloud-based, installation is easy."
"File syncing is the most valuable feature. I use it every day to sync files across to the cloud."
"Availability of dedicated Apps on any kind of OS."
"It's user-friendly for end users."
"ShareFile gives you all of the features of cloud providers, but in an on-premises solution."
"Citrix has a very good file auditing features and security features."
"This provides us with a secure way of sending tax returns without having to use passwords."
"The Enterprise Dropbox solution is highly integrated with Microsoft's Office 365 and Azure products."
"Easy to manage and fully secure."
"The solution is scalable."
"The solution would query the Active Directory, and if new accounts were identified, Citrix ShareFile would add them automatically."
 

Cons

"I'd like to see security improved a bit."
"Improve the ease of use. Sometimes, occasional users struggle to login again and access documents."
"I think the product's interface is an area of concern since it has been changed for a long time and can be considered for improvement."
"The Security and privacy of this solution need improvement."
"The arrangement of documents can be simplified. Personally, I am used to it, but for a new user, it might be a little confusing. It can maybe have a feature to allow people to collaborate or work on the same document at the same time. I'm just using it to load and access information, and I haven't faced many challenges. However, I have seen that the whole system or laptop slows down a bit when I am synchronizing files to Dropbox. I don't know if it is because of my system. It might be good if they can enhance the synchronization process so that we can specify that synchronization should be done after 30 minutes. In addition, synchronization should only be done for the documents that have been uploaded."
"Currently, it permits up to five users, but for larger families, it would be beneficial to have a more flexible offering."
"The interface could have bigger buttons."
"For us, storage is an issue. The free version is too small in terms of the amount of storage on offer."
"The configuration on the mobile devices is a little clunky, in terms of setting up the application."
"They should integrate the solution with more email services."
"The user interface is not very intuitive."
"There are sometimes scalability issues after updates."
"Everything they have should be integrated into one item."
"Some of our customers are facing issues if they've deployed in hybrid mode."
"DLP features are lacking and required because, especially with everyone working from home, security is now paramount when the data is on BYOD devices."
"My only issue with this solution is the cost, which should be improved."
 

Pricing and Cost Advice

"My company makes monthly payments towards the licensing charges associated with the product. I think it's a reasonably priced product."
"The solution is purchased on a subscription basis, and there are purchasing options. If you purchase annually there is a discount."
"I am using the free version of the solution."
"The solution allows one only a certain amount of free storage, but he must pay for a subscription, perhaps on a six-month basis, if he wishes to maintain this."
"One area that has been a big issue for me is when I tried to close my accounts, it is difficult. We had small personal accounts, and we then wanted to consolidate everything to the business account, but then to cancel and close those smaller accounts, it's a big issue. I still haven't done it and it's quite a long process."
"The solution is expensive."
"I believe I pay around $5 per month for the license."
"I use the free version of the solution."
"If you are already a Citrix customer, I recommend having the Platinum licensing level, as it provides licensing for a number of various features that all integrate together."
"You have to work hard in order to get the suitable licenses."
"I give the cost of the solution a five out of five."
"Citrix has a very good file auditing features and security features."
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Top Industries

By visitors reading reviews
Educational Organization
66%
Computer Software Company
4%
Financial Services Firm
3%
University
3%
Computer Software Company
13%
Financial Services Firm
10%
Legal Firm
10%
Government
8%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
 

Questions from the Community

What do you like most about Dropbox?
For me, the biggest thing is version history. I can easily go back and view older versions.
What needs improvement with Dropbox?
I would like to have a document flow. Sharing documents with other people in the same division or department and being able to work without downloading the file would be ideal. Working online would...
Ask a question
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Comparisons

 

Also Known As

No data available
Citrix RightSignature, Citrix ShareFile
 

Overview

 

Sample Customers

Vita Coco, BCBGMAXAZRIA Group, Centric Project, Kayak, FourSquare, Asana, Huge Adversting , USA Gymnastics, Appen, Valliant, Radio Lab
SecondMarket, KBC Partners, Twilio, You Know Who Design, oDesk Corporation, CMT Agency, Townhog
Find out what your peers are saying about Dropbox vs. ShareFile and other solutions. Updated: April 2025.
849,686 professionals have used our research since 2012.