OpenText Documentum vs OpenText Extended ECM comparison

OpenText Documentum and OpenText Extended ECM are both solutions in the Enterprise Content Management category. OpenText Documentum is ranked #2 with an average rating of 7.6, while OpenText Extended ECM is ranked #3 with an average rating of 7.7. OpenText Documentum holds a 12.4% mindshare in ECM, compared to OpenText Extended ECM’s 11.5% mindshare. Additionally, 83% of OpenText Documentum users are willing to recommend the solution, compared to 96% of OpenText Extended ECM users who would recommend it.

OpenText Documentum

Read 32 OpenText Documentum reviews

3,256 Views
2,162 Comparison Views

83% willing to recommend

OpenText Extended ECM

Read 21 OpenText Extended ECM reviews

2,982 Views
2,093 Comparison Views

96% willing to recommend

OpenText Documentum

OpenText Extended ECM

Comparison Buyer's Guide

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Executive SummaryUpdated on Nov 4, 2024

OpenText Documentum and OpenText Extended ECM are competitors in the enterprise content management sector. OpenText Extended ECM is often preferred for its extensive integration capabilities with various business applications, providing enhanced collaboration and process efficiency.

Features: OpenText Documentum offers robust security, high scalability, and advanced compliance support. OpenText Extended ECM highlights deep integration with enterprise systems, intuitive collaboration tools, and flexible deployment options, making it a cohesive platform for enterprise-wide content management.

Room for Improvement: OpenText Documentum could improve in simplifying its deployment process, enhancing its integration capabilities, and providing a more intuitive user interface. OpenText Extended ECM may benefit from more robust document workflow features, improvements in document lifecycle management, and enhanced metadata management functionality.

Ease of Deployment and Customer Service: OpenText Documentum requires intricate deployment with extensive planning but provides premium support for setup and maintenance. OpenText Extended ECM benefits from a streamlined deployment model with strong vendor support, allowing quicker implementation within various enterprise environments.

Pricing and ROI: OpenText Documentum involves significant initial setup costs but achieves high ROI due to its strong capabilities in regulated environments. OpenText Extended ECM offers a balanced cost structure aligning well with integration benefits, promising quicker returns and increased value for scalable deployments.

To learn more, read our detailed OpenText Documentum vs. OpenText Extended ECM Report (Updated: June 2025).

Buyer's Guide

OpenText Documentum vs. OpenText Extended ECM

June 2025

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Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Categories and Ranking

OpenText Documentum

Ranking in Enterprise Content Management

2nd

Average Rating

7.8

Reviews Sentiment

6.5

Number of Reviews

Ranking in other categories

No ranking in other categories

OpenText Extended ECM

Ranking in Enterprise Content Management

3rd

Average Rating

7.8

Reviews Sentiment

6.2

Number of Reviews

Ranking in other categories

Content Collaboration Platforms (12th)

Mindshare comparison

As of June 2025, in the Enterprise Content Management category, the mindshare of OpenText Documentum is 12.4%, up from 10.6% compared to the previous year. The mindshare of OpenText Extended ECM is 11.5%, up from 10.3% compared to the previous year. It is calculated based on PeerSpot user engagement data.

Enterprise Content Management

Featured Reviews

Ashish Shelar

Technical Manager at Thames Water

Offers version control capabilities, easy to set up but highly-priced

The main thing is the cost. Most of the time, organizations move away from Documentum due to cost. It's highly-priced, and the support costs are high. Now, SharePoint and other options. Microsoft gives free licenses, so organizations mainly look for cost-effective products. The second thing is updates and patching. We patch very often, every six months or a year. We have SP1, SP2, and SP3, and then suddenly, it's moved out of support. That's the organization's main pain area. They don't want to keep investing from a storage perspective. The licensing model should be changed. The product itself is out of support. They have not considered it for AI initiatives. The new version should be on the cloud. I'm not sure if the new version of Documentum, xECM, is cloud compatible or on which cloud it is compatible, but the OpenText server itself is on a cloud, which would be beneficial to the business. And it would also be easier for migration.

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Jaideep MS

Practice Director at a outsourcing company with 51-200 employees

Enables effective document control yet requires better affordability and clarity

I use extended ECM for procurement, sales, engineering documents, and sometimes invoices and accounts payable or receivable The version controls and the business workspace part integrate well with SAP and OpenText, providing granular level control over who accesses the workspace. The seamless…

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Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Pros

"OpenText Documentum is a robust choice for enterprise-level document management."

"It provides possibilities for us to save documents and supporting the business process while doing so."

"The most valuable feature is the good automation engine, which helps in reducing the development cost and allows easy development of applications."

"I am satisfied with OpenText Documentum so far; it has great integration capabilities."

"It has reduced the amount of paper documents; reducing time and errors in the process."

"Documentum is a highly scalable document management solution because it's built on a solid platform."

"The most valuable feature is that it's a central repository for everything, whether it's videos, documents, Excel sheets, etc."

"It is a very secure system. It is reliable, and that is one of the reasons people manage their content within Documentum. It gives them the confidence that the content is accessible to the right people and not to the wrong people."

Cons

"We mostly use the Life Sciences package. That package is somewhat dated. There should be enhancements to the Life Science package and additional offerings to support pharma in particular."

"The licensing model should be changed."

"I would like to see performance improvements, especially regarding slow response times."

"OpenText Documentum is moving to the cloud, and I am concerned about the security aspect of it."

"The BPM side should be improved."

"OpenText Documentum has a lot of scope for improvement in terms of adding some AI integrations."

"The price is quite high as the licensing prices are significant."

"The BPM side should be improved."

Pricing and Cost Advice

"It is quite an expensive product."

"The price is considered affordable now."

"OpenText Documentum's pricing is good."

"The product is expensive."

"It falls in line with a lot of things that are out there on the market. There is nothing extraordinary in terms of great or bad."

"OpenText Documentum has announced a new licensing model, which could be more expensive."

"The pricing is costly. It's costly to integrate with Office 365 and to go back and forth with the sales team."

"The solution is expensive."

"The licensing is not that complex for the core products, but it becomes more complicated for some additional modules."

"The product is pricey."

"Both Open Text ECM and IBM File share are expensive."

"It is a little more expensive than our previous solution, but because of the fact that it has become a rallying point for different groups to come under, it might end up paying off better in the long run by not having seven siloed solutions. Even though this one solution is a little pricey, it might eliminate other ones."

"OpenText Extended ECM is an expensive solution."

"OpenText Extended ECM's pricing and licensing are aggressive and confusing for the end customer."

More OpenText Extended ECM pricing and cost advice

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Top Industries

By visitors reading reviews

Financial Services Firm

20%

Government

13%

Computer Software Company

12%

Manufacturing Company

Government

14%

Financial Services Firm

10%

Computer Software Company

10%

Manufacturing Company

Company Size

By reviewers

Large Enterprise

Midsize Enterprise

Small Business

Questions from the Community

What is your experience regarding pricing and costs for Documentum?

It falls in line with a lot of things that are out there on the market. There is nothing extraordinary in terms of great or bad.

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What do you like most about OpenText Documentum?

The most valuable feature of Documentum for our content management needs is its ability to segregate access based on department and role.

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What needs improvement with OpenText Documentum?

The interface of OpenText Documentum could be more intuitive; sometimes it is hard to find where the information is located.

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What do you like most about OpenText Content Suite Platform?

We also have a module on top of the Content Server called WebReports that has been one of the things that helped us facilitate the workflow and give managers good reporting and visibility into wher...

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What is your experience regarding pricing and costs for OpenText Content Suite Platform?

The cost is a significant factor that may deter medium-sized businesses from using OpenText extended ECM.

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What needs improvement with OpenText Content Suite Platform?

The cost of the product could be improved. Currently, there are certain snags in document viewing, and communication from the pre-sales team is not clear. The expectation from the customer versus t...

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Comparisons

SharePoint vs OpenText Documentum

Compared 22% of the time

Alfresco vs OpenText Documentum

Compared 13% of the time

IBM FileNet vs OpenText Documentum

Compared 12% of the time

Hyland OnBase vs OpenText Documentum

Compared 9% of the time

OpenText Content Manager vs OpenText Documentum

Compared 5% of the time

Product Reports

Buyer's Guide

OpenText Documentum

May 2025

Download OpenText Documentum product report

Buyer's Guide

OpenText Extended ECM

May 2025

Download OpenText Extended ECM product report

Also Known As

Dell EMC Documentum, Documentum , Documentum xCelerated Composition Platform

OpenText Content Suite Platform, OpenText Core Share

Overview

OpenText Documentum organizes, preserves and makes information
accessible, while ensuring it adheres to all privacy and security
protocols. Documentum manages content across file stores and integrates
with enterprise applications, including SAP, Salesforce and Microsoft,
to help organizations conquer information management challenges.

Documentum provides integrated support for the entire lifecycle of a
wide range of content; beyond typical office documents to include CAD files, design
templates, rich media, audio, video, instant messaging threads, blog
posts, images and more.

OpenText

OpenText Extended ECM (formerly OpenText Content Suite Platform) is an enterprise content management platform that securely governs the information lifecycle by integrating with leading enterprise applications, such as SAP, Microsoft 365, Salesforce and SAP SuccessFactors. Bringing content and processes together, Extended ECM provides access to information when and where it’s needed, improves decision-making and drives operational effectiveness.

OpenText

Sample Customers

Agility; Bibliotheca Alexandrina; Capitec Bank; Department of Social Development, Republic of South Africa; County of Los Angeles, Department of Human Resources; Fresenius Kabi; Heathrow Airport; Lahey Health; Linde PLC; Milestone Pharma Co. Ltd; National Bank for Agriculture and Rural Development; Open Grid Europe GmbH; REPCO NEX Industrial Solutions; Springer Nature; Syngene International; Tata Power DDL; University of Texas Austin

ATCO Australia, MSIG Asia, Orica, Salt River Project

Buyer's Guide

OpenText Documentum vs. OpenText Extended ECM

June 2025

Free Report: OpenText Documentum vs. OpenText Extended ECM

Find out what your peers are saying about OpenText Documentum vs. OpenText Extended ECM and other solutions. Updated: June 2025.

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