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Dollar Universe Workload Automation vs JAMS comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Jun 3, 2026

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

Dollar Universe Workload Au...
Ranking in Workload Automation
26th
Average Rating
6.6
Reviews Sentiment
7.0
Number of Reviews
3
Ranking in other categories
No ranking in other categories
JAMS
Ranking in Workload Automation
3rd
Average Rating
8.8
Reviews Sentiment
6.4
Number of Reviews
45
Ranking in other categories
No ranking in other categories
 

Mindshare comparison

As of August 2026, in the Workload Automation category, the mindshare of Dollar Universe Workload Automation is 1.7%, up from 1.7% compared to the previous year. The mindshare of JAMS is 3.1%, up from 1.9% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Workload Automation Mindshare Distribution
ProductMindshare (%)
JAMS3.1%
Dollar Universe Workload Automation1.7%
Other95.2%
Workload Automation
 

Featured Reviews

MH
Senior Presales Engineer at a computer software company with 51-200 employees
Highly stable, flexible pricing, and simple setup
As a new customer, you have the opportunity to explore the upcoming new versions of Dollar Universe Workload Automation which are set to bring about many changes and introduce exciting new features to make your life easier. However, if you are a new customer and starting from scratch, I would recommend choosing Automic instead. On the other hand, if you are an existing customer with valuable skills and knowledge of Dollar Universe, and you are content with the current features and functionalities, then it may be more beneficial for you to stick with a higher version of Dollar Universe Workload Automation. I rate Dollar Universe Workload Automation an eight out of ten.
LV
Principal Data Base And Infrastructure Engineer at a outsourcing company with 501-1,000 employees
Automation has replaced nightly monitoring and delivers reliable, unified job scheduling
We have really enjoyed working with JAMS in terms of notifications, alerts, and streamlining. There used to be a process with Automate, which is another product from Fortra, but even before that, the other division of the company that we were merging with had a tool that was built in-house called a file handler or file distributor. It was an in-house developed tool, but it was not as streamlined or as efficient as JAMS is. We literally had to have a dedicated nighttime person monitoring. Although we are 24/7, the divisions of the company that we were using JAMS for have been small scale. While we have automated it, we have streamlined it in such a way that notifications go out and alerts go out, but if there is anything, then we get paged and alerted, and if anything needs to happen at midnight, we can wake up. On the other hand, with the tool I mentioned, the file handler and distributor, we used to have a dedicated nighttime person that had to be sitting and monitoring it to see when a file arrived, whether it met the conditions, and then execute the next particular job. By using JAMS, we have gained a lot more efficiencies in terms of all of those to streamline it, and there is no necessary need for having an overnight engineer just keeping an eye on all of this.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"The solution is easy to use and is one of its most valuable features...I rate its scalability a nine out of ten."
"We have found the architecture and the features in the architecture to be quite good."
"Some of the automation options are quite good."
"The most valuable features of Dollar Universe Workload Automation are stability and scalability."
"The most valuable feature of JAMS is its user-friendly interface, especially after upgrading from version six to seven."
"The fact that we no longer need to use Excel spreadsheets is huge."
"Because we have gone from a lot of manual processes to automated processes with JAMS, we have been able to free up IT staff time, and for just the Technical Operations Center team that I manage, it has saved about 20 hours a week."
"The most valuable feature for us is that it's DR-ready. With respect to disaster recovery, it has the built-in capability for failover to our DR site. If all of the required ports are open, it can be done seamlessly."
"The user-friendly and adaptable scheduler allows us to manage various scheduling scenarios."
"I didn't know about JAMS because I don't have a person with any challenges with the purchase administration. The feature or the user interface is user-friendly because of the readable icons or very descriptive icons. Though I'm a beginning user of JAMS, I had no issues using it."
"We can see all the batch execution status within the tool itself, which saves money, time, and cost, allowing us to handle everything in one single tool."
"It's worth its weight in gold and we cannot get rid of it now."
 

Cons

"There are some features that don't work as expected."
"The interface of Dollar Universe Workload Automation could improve to something more modern. Additionally, Kubernetes is not an option to use in"
"The solution needs stability improvement when connecting to the script or trying to find something. It takes a few seconds to perform the function or needs a complete reorganization."
"We have a lot of issues with the product and its workflow capabilities."
"It does validations when you try to delete an object and if there are any dependencies in place, the deletion process will not proceed... there is no information provided as to what it was that caused the validation to fail... it's quite a tedious process to find which object is getting in the way."
"The biggest area with room for improvement is the area that my organization benefits the most from using JAMS, and that is in custom execution methods. I happen to have a very good C# developer. Ever since we got JAMS, he has spent a lot of time talking to JAMS developers, researching the JAMS libraries, and creating custom execution methods. He's gotten very good at it. He is now able to create them and maintain them very easily, but that knowledge was hard-won knowledge. It was difficult to come by, and if I should ever lose this developer, then I would be hard-pressed to find anyone who could create JAMS custom execution methods quite as well as he can since there really isn't all that much help, such as documentation or information, available on how to create custom execution methods."
"JAMS notifications for hung jobs could be improved."
"Sometimes the UI is not the most responsive I've ever used. But because it does its job, I don't complain."
"The ACL or access permission area needs to be improved. When it comes to defining and providing security permissions, it's a bit confusing if you are new to JAMS. JAMS needs to improve the features for security access or permissions."
"One thing that I know that the JAMS people said that they were working on that would be huge for us is a search capability so that you could search for tasks. It may be available in version 7 or in a future release of 7. I think that's on their roadmap. But right now, for us to do a search, we have to search through database queries."
"The error messages from JAMS often need clarification, hindering our ability to resolve issues swiftly."
"The monitoring of the JAMS product and its performance is an area of concern for me."
 

Pricing and Cost Advice

"The price of Dollar Universe Workload Automation is comparable to other solutions on the market. There can be discounts available depending on the business."
"All licensing models are a little overpriced, but JAMS offers a good value, especially given their support response times and ability to handle unforeseen issues like the SFTP transfers. I hope to find more use cases to get a better bang for our buck."
"Take advantage of its scalability. You can start small. The initial cost is very reasonable. Once you have started picking up the tool and adopting it, then you can scale up from there and buy more agents."
"It's expensive, to be honest, but it does the job."
"Definitely check how many single processes you want to run and count them as jobs. That is how you would work out your pricing on JAMS. For example, if you're running a number of commands and you can put them all into one script and run that script, you can count that as one job."
"The pricing of JAMS has not been an issue for us, as it has allowed us to save time."
"The pricing is very fair. We have seen very minimal to no price increases over the years. We are not banging down the door of support all the time either. I would imagine if we were a company that submitted a dozen support tickets a week for the last nine years, then it might be a little different because we would be eating up everybody's time. However, for what we get out of it, the pricing is extremely fair. Back when we were originally looking and brought in JAMS, we were looking at a couple of the other competitive products that were in this space, but the pricing from JAMS was far and away better than what the other competitors could offer for the same functionality."
"JAMS is close to the lower end of the pricing models for enterprise scheduling solutions. They are much cheaper than Control-M, as well as some other products that I've used. I also don't know of another solution where you can actually get true, unlimited licensing, where you can have as many instances and as many agents as you want."
"For what it does, the product is priced very well."
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Top Industries

By visitors reading reviews
Financial Services Firm
20%
Construction Company
9%
Computer Software Company
8%
Manufacturing Company
8%
Financial Services Firm
16%
Construction Company
12%
Manufacturing Company
8%
Comms Service Provider
7%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
No data available
By reviewers
Company SizeCount
Small Business15
Midsize Enterprise14
Large Enterprise23
 

Questions from the Community

Ask a question
Earn 20 points
What is your experience regarding pricing and costs for JAMS?
I was not really involved in the pricing, setup cost, and licensing at that level. I am more involved in the technical side rather than the commercial side.
What needs improvement with JAMS?
To improve JAMS, it should resolve the issues with the JD Edwards application and the need for the SSH client connection in the current version, which has been a problem for a while. I suggest impl...
What is your primary use case for JAMS?
My main use case for JAMS is to install, set up, and configure for customers working with JD Edwards application. A specific example of how I use JAMS during an install or setup for a customer incl...
 

Also Known As

CA Automic Dollar Universe
No data available
 

Interactive Demo

Demo not available
 

Overview

 

Sample Customers

TCS Bancs, Gaumont, Bank Turkey
Teradata, Arconic, General Dynamics, Yum!, CVS Health, Comcast, Ghiradelli, & Boston’s Children’s Hospital
Find out what your peers are saying about Dollar Universe Workload Automation vs. JAMS and other solutions. Updated: August 2026.
908,858 professionals have used our research since 2012.