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Devolutions Remote Desktop Manager vs TeamViewer ONE comparison

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Comparison Buyer's Guide

Executive Summary

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

Microsoft Intune
Sponsored
Ranking in Remote Access
2nd
Average Rating
8.2
Reviews Sentiment
6.6
Number of Reviews
336
Ranking in other categories
Configuration Management (2nd), Enterprise Mobility Management (EMM) (1st), Unified Endpoint Management (UEM) (1st), Microsoft Security Suite (1st)
Devolutions Remote Desktop ...
Ranking in Remote Access
15th
Average Rating
9.8
Reviews Sentiment
7.3
Number of Reviews
9
Ranking in other categories
No ranking in other categories
TeamViewer ONE
Ranking in Remote Access
22nd
Average Rating
8.4
Reviews Sentiment
5.4
Number of Reviews
34
Ranking in other categories
Remote Monitoring and Management (RMM) (9th)
 

Mindshare comparison

As of March 2026, in the Remote Access category, the mindshare of Microsoft Intune is 9.2%, down from 10.7% compared to the previous year. The mindshare of Devolutions Remote Desktop Manager is 1.6%, up from 1.3% compared to the previous year. The mindshare of TeamViewer ONE is 0.3%, up from 0.2% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Remote Access Mindshare Distribution
ProductMindshare (%)
Microsoft Intune9.2%
Devolutions Remote Desktop Manager1.6%
TeamViewer ONE0.3%
Other88.9%
Remote Access
 

Featured Reviews

AkashKamble - PeerSpot reviewer
Sr MacOS specialist engineer at Cyber24
Enables management of multiple operating systems with a single license
The best feature is that it's a Microsoft product, so if anything goes wrong, we get quick support for anything required. Remote system functionality allows us to sit anywhere and take control of any device via remote management. We can enhance security for clients' laptops with built-in Microsoft Defender, which is available with the Microsoft Intune license. We use it for reporting purposes through endpoint analytics. When pushing scripting, there are two types available: remediation script and reservation script. Through endpoint analytics, you can push defender policies to clients. It helps with reporting, inventory updates, and monitoring tenant status health.
StephenWatson - PeerSpot reviewer
National Sales Manager & Technical Consultant at Secure Networks
Easy to deploy with great security and responsive support
The security on offer is the most valuable aspect of the solution. It offers, for example, two-factor authentification. The remote connection across platforms is great. You can deploy it on anything, including Windows, Mac, iOS, your iPhone, et cetera. It offers multi-platform utility. This makes it great for enterprise. Users can use it for PAM access as well. The feature of Devolutions that has improved our customer's efficiency the most is probably the security side. It's gotten a lot tighter. Authentication and secure connections are helpful. They use encryption between them, which is just standard for them. The company has so many regulatory controls that they must ensure their security is very tight. There's a lot of potential cybercrime around casinos, and this solution ensures they are well-protected. Devolutions is a great product that can be safely used between China, Australia, or the Philippines, and it remains a good, safe product.
Nitesh Ranjan - PeerSpot reviewer
Senior Software Engineer at a tech vendor with 1,001-5,000 employees
Remote sessions have become smoother and now resolve end user issues more comfortably
One feedback I have is regarding the voice feature. Whenever we take a remote session, the voice gets enabled automatically, and we have to mute it from our side. A pop-up asking whether we want to continue with the voice or not would be helpful when accessing a remote session. The audio system could be improved because sometimes we are not aware that we need to unmute the team while taking a remote session. The end user can hear us talking with colleagues, and we sometimes forget that we have unmuted while taking a remote session. If a pop-up appears when we take a remote session with the end user asking us to unmute ourselves, that would be better for us to proceed. When the pop-up appears, we can directly mute ourselves, and the end user will not be able to hear the background noise from the office. Since many colleagues are taking remote sessions and talking to end users simultaneously, there is often significant background noise. Having this pop-up appear when accessing a remote session with the end user would be a helpful update.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"The features of Microsoft Intune that I appreciate the most are its user-friendly interface and robust security options."
"I would say that Microsoft Intune is absolutely the right choice for any organization that is already invested in the Microsoft 365 ecosystem and wants a unified cloud-native endpoint management approach."
"I like that we can implement conditional access."
"Microsoft Intune is a good solution and it is purely based on Azure cloud, so I can use all the benefits of Azure cloud in Microsoft Intune and several good features in Microsoft Intune to manage devices."
"The synchronization of Intune with other Microsoft solutions is a valuable feature."
"Dynamic groups allow us to set conditions for automatic membership, eliminating the need for user intervention or manual review and ensuring a seamless workflow."
"The Autopilot feature is fantastic. It is a Microsoft product, so it deals best with Microsoft operating systems, but it can integrate with iOS, Mac OS, Linux, and Android."
"The stability of Microsoft Intune is ten out of ten."
"RDM has enabled me to do most of my work in one place. This helps me be able to have an RDP session open to a server in one tab and an SSH session open to a VMware host in another."
"It saves a lot of time for all of our IT staff from having to just use the RDP Windows client and reenter each server every time we access a different system."
"Initial setup was very straightforward."
"By integrating all our connections previously spread across multiple locations, a lot of time has been saved."
"The ability to have all the connection information in one location saves so much time from trying to manage the same information across different applications."
"Allows us to configure limited access to resources with the security-based role feature (which we use for trainees and new employees)."
"Being able to store my credentials makes connecting a breeze."
"Integration with a third party credential storage, web login, and VPN are the most usable and useful functions at the moment."
"I've left Splashtop running for seven or eight hours connected to a system. I've left TeamViewer running for seven or eight hours to a connection or two. I have a hard time working out on four computers at a time, but three is not impossible for me. So even if I've had three computers connected it has been fairly stable."
"If I want to access software or a PC in my office when I am in another location using my notebook, then I use TeamViewer Remote Management to do it remotely."
"The product helps us efficiently fix technical issues and maintain system downtime."
"What I like about TeamViewer Remote Management is the chat feature on the dashboard, which is very useful."
"The solution is easy to set up."
"I like the possibility of using this software across different operating systems and clouds, such as AWS or Azure Cloud, while being able to efficiently transfer files and run the data."
"The most valuable feature of this solution is Remote Access; you can take control of the computer, walk through the process, resolve any issues, and let the other person know how you have fixed the problem."
"I like that we can get a remote desktop view and even full control over remote machines for communication and troubleshooting, and we can make calls or chat over the applications, which are all quite helpful."
 

Cons

"The interoperability or communication with a different platform can be better. It is a two-way street. It is not only about Microsoft. The other platforms also have to be willing to share some information, but that absolutely can be improved."
"It would be nice to have a location tracker for the mobile device management tool. I'm not sure if it exists but hasn't been configured or if it's missing, but we've been unable to utilize the location features."
"There is room for improvement in server patch management and allowing direct uploads of EXE applications instead of needing to convert them to Intune format, which would save time."
"The main disadvantage seen today is regarding Linux clients. We have a lot of development resources that have Linux on their clients, and we can't manage them on the same platform, as we do with other clients such as macOS and Windows."
"The technical support from Microsoft is not good, they take a long time to respond to a case and they do not update you on what is happening on a case."
"The main differences between Intune and other products are, like I mentioned, in terms of the Mac. If the customers are majorly moving and adopting Mac laptops while they are using the Intune, they are leaving for other platforms, like Workspace ONE and vMOX."
"I expect Microsoft Intune to have more features in the cloud because there are two major functionalities that we need to be added. This is software metering and license management."
"At the moment, we need more flexibility. We have some offices migrating to Windows 11 remotely. Sometimes, it is difficult to manage image installation because we have to collect some information before starting image deployment. Currently, Intune cannot collect the information needed for deploying new images."
"The RDM client (.NET issue, actually) can stall or lock up while it clears communication threads to the server."
"There are always bugs to squash, beyond that, it is really kind of difficult for new users to discover and use many of the features due to the bewildering array of choices and ways to do things."
"On complex setups, I actually needed to reach out to support to get it working correctly."
"The console is a little bit clunky."
"The filing system of connections is a little clunky, but is completely functional."
"Security roles could be improved, especially by enabling renaming of a role."
"Sometimes the manual inventory of some entries hangs, and RDM must be closed via task manager."
"The only complaint I have heard is there are too many updates. Each time there is an update (the app prompts to upgrade), it can be time consuming, especially when sometimes there are multiple updates per week."
"It could be more secure."
"In the last 12 months we actually made a decision to go away from TeamViewer. Part of it has to do with the fact that TeamViewer is very expensive."
"The compatibility needs improvement in TeamViewer Remote Management because there's some incompatibility in some versions of the solution. Some solutions require the higher-performing version of TeamViewer Remote Management. Otherwise, there's incompatibility. The security provided by TeamViewer Remote Management in terms of data transfer also needs improvement. I'd like to see more features in the next release of TeamViewer Remote Management because it's still lacking in features. It would also be good for TeamViewer Remote Management to have a built-in remoting program similar to what Itarian has."
"Licensing has always been a concern, as it can be costly when we need simultaneous access for multiple users."
"VPN connection is an area with shortcomings that need improvement in the solution."
"The main issue with the solution is the stability problem arising from network issues."
"The price point would probably be an area of improvement with the number of competitors out there offering similar features. TeamViewer usually comes in a little high as compared to other solutions."
"Maybe TeamViewer could be improved with more scalability."
 

Pricing and Cost Advice

"It's reasonable. They're not giving it away, but it's reasonable."
"The pricing is good because customers are not complaining about it."
"Microsoft Intune has been incorporated into our Microsoft E5 licenses."
"I am satisfied with the pricing."
"While I can't provide insights from a business perspective, it's worth noting that the pricing may differ significantly, and the discount we received might not be reflective of standard business rates."
"The price is reasonable, but they should lower it a bit to make it more competitive. It's cheaper than AirWatch and other products, but I still feel like Microsoft can make a base version or with Exchange online or a la carte only Intune version which will be useful. A customer who doesn't want to go full-fledged E3 or E5 can take out or consume an Intune solution only for their purpose, and we want to target that customer."
"The licensing is on a yearly basis."
"There is a license needed for this solution and it is either included in one of the enterprise license agreements. Microsoft licensing is a mathematical institute, it could be quite complex. We tend to ask specialized organizations to research what the most profitable way it would be for us to use licenses in the organizations."
"Setup costs for most people is negligible."
"The Free Edition is completely free. You can try also the Enterprise Edition for 30 days for free."
"If you are a Microsoft MVP, VMware vExpert, Cisco Champion, etc., Devolutions offers a free Enterprise License."
"I have used the free version of the solution."
"We pay for a yearly license."
"The solution relies on cloud-based infrastructure so the price is tailored to each individual model used"
"Its price is a little high as compared to other solutions."
"Users need to pay a yearly license for TeamViewer Remote Management."
"We pay a yearly licensing fee."
"Our licenses for TeamViewer Remote Management are being managed directly by our procurement team. If we need more licenses they handle it."
"We are now using the free version, but probably next year we are going to follow up with the paid version."
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Top Industries

By visitors reading reviews
Manufacturing Company
10%
Computer Software Company
9%
Financial Services Firm
9%
Government
8%
Manufacturing Company
11%
Comms Service Provider
8%
Media Company
7%
Construction Company
6%
Marketing Services Firm
9%
Manufacturing Company
9%
Healthcare Company
7%
Comms Service Provider
7%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business124
Midsize Enterprise54
Large Enterprise167
By reviewers
Company SizeCount
Small Business6
Midsize Enterprise2
Large Enterprise1
By reviewers
Company SizeCount
Small Business19
Midsize Enterprise5
Large Enterprise10
 

Questions from the Community

How does Microsoft Intune compare with VMware Workspace One?
Microsoft Intune is a great tool for managing a mobile device fleet while keeping access control. The solution makes ...
What are the pros and cons of Microsoft Intune?
Microsoft Intune is a great configuration management tool and has a lot of good things going for it. Here are some of...
How does Google Cloud Identity compare with Microsoft Intune?
Microsoft Intune offers not only an easy-to-deploy data protection and productivity management solution, but also ...
What is your experience regarding pricing and costs for Devolutions Remote Desktop Manager?
With the security factors built into it, the price point is quite good. They have entry-level and enterprise-level li...
What needs improvement with Devolutions Remote Desktop Manager?
The console is a little bit clunky. It could be modernized. A tech developer might think it is fine, however, from a ...
What is your primary use case for Devolutions Remote Desktop Manager?
We use the solution for a customer that needs pretty high security. They are in the poker machine manufacturing world...
What advice do you have for others considering TeamViewer Remote Management?
Regarding pricing, since the licenses are purchased by the organization, I am not aware of the pricing details. Howev...
What needs improvement with TeamViewer Remote Management?
One feedback I have is regarding the voice feature. Whenever we take a remote session, the voice gets enabled automat...
What is your primary use case for TeamViewer Remote Management?
I use TeamViewer Remote Management primarily for remote session purposes in my previous and current organization.
 

Also Known As

Intune, MS Intune, Microsoft Endpoint Manager
No data available
TeamViewer IoT
 

Overview

 

Sample Customers

Mitchells and Buzzers, Callaway
Financial Services, Healthcare Provider Network, Government Agency,Technology and Software Development,Telecommunications, Retail Chain Management, MSPs, Manufacturing, Global Logistics and Shipping, Education, IT teams.
Carey Paul Honda
Find out what your peers are saying about TeamViewer, Microsoft, Citrix and others in Remote Access. Updated: March 2026.
885,311 professionals have used our research since 2012.