Devolutions Remote Desktop Manager vs N-able Take Control comparison

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Executive Summary

We performed a comparison between Devolutions Remote Desktop Manager and N-able Take Control based on real PeerSpot user reviews.

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Featured Review
Quotes From Members
We asked business professionals to review the solutions they use.
Here are some excerpts of what they said:
Pros
"Being able to store my credentials makes connecting a breeze.""The interface is great to work with as it allows multiple connections in a tabbed interface. It also has the option to automatically start a VPN or an SSH tunnel, if required.""Being able to aggregate all connections (RDP, FTP, SSH, VPN, etc.) in the same interface and make each server readily available in the same way, which lets me focus on the problem regardless of where it is.""The ability to have all the connection information in one location saves so much time from trying to manage the same information across different applications.""Allows us to configure limited access to resources with the security-based role feature (which we use for trainees and new employees).""It really helps to have all the data already pre-entered and all I have to do is enter the password.""Documentation per entry, good for device configs or important/special instructions.""One credential can be used to access VPN, RDS, and more."

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"The most valuable part of N-able Take Control is being able to remotely access your customer's site. You are able to view their network. Once you have it set up, it's always available. N-able Take Control can be used even when other remote access controls have been made.""Take Control enables you to collaborate with end users. It's for supporting a workstation where you want the person on the other side to see you moving their mouse, and you can work with them."

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Cons
"If there was a way to streamline the process, it would make it nice.""There are always bugs to squash, beyond that, it is really kind of difficult for new users to discover and use many of the features due to the bewildering array of choices and ways to do things.""Security roles could be improved, especially by enabling renaming of a role.""The only complaint I have heard is there are too many updates. Each time there is an update (the app prompts to upgrade), it can be time consuming, especially when sometimes there are multiple updates per week.""Maybe some clipboard functions could be added along with integration of different software.""Sometimes the manual inventory of some entries hangs, and RDM must be closed via task manager.""On complex setups, I actually needed to reach out to support to get it working correctly.""The filing system of connections is a little clunky, but is completely functional."

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"We've seen some latency problems in AWS environments. Aside from that, it's a pretty solid service.""The dashboards I do not use because there are issues. The solution monitors your antivirus and other programs but it does not seem to work well."

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Pricing and Cost Advice
  • "Setup costs for most people is negligible."
  • "The Free Edition is completely free. You can try also the Enterprise Edition for 30 days for free."
  • "If you are a Microsoft MVP, VMware vExpert, Cisco Champion, etc., Devolutions offers a free Enterprise License."
  • More Devolutions Remote Desktop Manager Pricing and Cost Advice →

  • "N-able Take Control charges you a monthly fee for every customer that you have booked in, and it used to be inexpensive but it's a little bit more expensive now."
  • More N-able Take Control Pricing and Cost Advice →

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    Top Answer:Take Control enables you to collaborate with end users. It's for supporting a workstation where you want the person on the other side to see you moving their mouse, and you can work with them.
    Top Answer:It's bundled with N-central, but there's a separate option if you only want Take Control.
    Top Answer:We've seen some latency problems in AWS environments. Aside from that, it's a pretty solid service.
    Ranking
    23rd
    out of 45 in Remote Access
    Views
    1,106
    Comparisons
    774
    Reviews
    0
    Average Words per Review
    0
    Rating
    N/A
    19th
    out of 45 in Remote Access
    Views
    578
    Comparisons
    427
    Reviews
    1
    Average Words per Review
    297
    Rating
    9.0
    Comparisons
    Also Known As
    SolarWinds MSP Take Control, SolarWinds MSP Anywhere, SolarWinds Take Control
    Learn More
    Overview

    Remote Desktop Manager lets you centralize all your remote connections, passwords and credentials into a unique platform that can be securely shared between users. Drive security, speed and productivity through your organization while reducing risks for your IT department. Join over 400 000 users in more than 140 countries who enjoy our remote connection management solution. Remote Desktop Manager is available in two editions: Free and Enterprise. While the Free edition is perfect for stand-alone users, the Enterprise edition is best suited for multiple users and teams.

    Whether your clients are working from home, in the office, or on the go—they need you. N‑able Take Control is a powerful remote support solution with troubleshooting tools designed to help you resolve issues quickly and effectively.

    • Connect to devices in eight seconds or less on average.
    • Troubleshoot issues with device information and specs at your fingertips.
    • Configure and customize Take Control for your business using the admin dashboard.
    • Keep data and clients safe with sophisticated encryption and multifactor authentication.
    • Quickly connect to new devices and users using a simple PIN.

    Sample Customers
    HBO, 20th Century Fox, U-Haul, Nasdaq, IBM, Sony, SAP, Prada, Nike, Nokia, EY, Tesla, Fidelity, Space-X, Caterpillar, Maersk, Du Pont, MLS, Bosch, Bridestone, Red Bull
    Bainbridge Technology Solutions, NKIT Systems
    Top Industries
    VISITORS READING REVIEWS
    Computer Software Company16%
    Government10%
    Financial Services Firm10%
    Educational Organization7%
    VISITORS READING REVIEWS
    Computer Software Company25%
    Comms Service Provider11%
    Construction Company9%
    Real Estate/Law Firm9%
    Company Size
    REVIEWERS
    Small Business63%
    Midsize Enterprise25%
    Large Enterprise13%
    VISITORS READING REVIEWS
    Small Business28%
    Midsize Enterprise16%
    Large Enterprise57%
    VISITORS READING REVIEWS
    Small Business44%
    Midsize Enterprise16%
    Large Enterprise39%
    Buyer's Guide
    Remote Access
    March 2024
    Find out what your peers are saying about TeamViewer, Microsoft, Citrix and others in Remote Access. Updated: March 2024.
    765,234 professionals have used our research since 2012.

    Devolutions Remote Desktop Manager is ranked 23rd in Remote Access while N-able Take Control is ranked 19th in Remote Access with 2 reviews. Devolutions Remote Desktop Manager is rated 9.8, while N-able Take Control is rated 9.0. The top reviewer of Devolutions Remote Desktop Manager writes "Best remote connection manager you can use today". On the other hand, the top reviewer of N-able Take Control writes "Valuable remote access feature, highly stable, and scalable". Devolutions Remote Desktop Manager is most compared with Microsoft Remote Desktop Services, TeamViewer, VNC Connect and BeyondTrust Remote Support, whereas N-able Take Control is most compared with TeamViewer, Dameware Remote Support and Microsoft Remote Desktop Services.

    See our list of best Remote Access vendors.

    We monitor all Remote Access reviews to prevent fraudulent reviews and keep review quality high. We do not post reviews by company employees or direct competitors. We validate each review for authenticity via cross-reference with LinkedIn, and personal follow-up with the reviewer when necessary.