We compared Dell PowerProtect DD (Data Domain) and ExaGrid EX Series based on our user's reviews in several parameters.
Overall, Dell PowerProtect DD (Data Domain) is praised for its high data storage capacity, efficient data deduplication, and excellent customer service. On the other hand, ExaGrid EX Series stands out for its seamless integration with backup applications, scalability, and stellar customer support. Dell is known for its reliability and ease of use, while ExaGrid's data deduplication capabilities and user-friendly interface are highly regarded. Dell is considered to have reasonable pricing and excellent return on investment, whereas ExaGrid's positive ROI is highlighted along with its cost-effective pricing. Dell may need to focus on improving performance and scalability, while ExaGrid could enhance its deduplication capabilities and backup speed. Ultimately, both products have their own strengths and areas for improvement based on user reviews.
Features: Dell PowerProtect DD (Data Domain) excels in high data storage capacity, reliable data protection and recovery, and compatibility with backup applications. In contrast, ExaGrid EX Series stands out for its efficient data deduplication, seamless integration with backup applications, easy setup and management, scalability, and excellent customer support.
Pricing and ROI: The setup cost of Dell PowerProtect DD (Data Domain) is reported to be straightforward and user-friendly, while the ExaGrid EX Series has a relatively low upfront setup cost. Additionally, Dell PowerProtect DD offers a smooth and hassle-free licensing process, whereas ExaGrid EX Series has a transparent and flexible licensing process., Dell PowerProtect DD (Data Domain) showed positive ROI, while users praised its benefits. ExaGrid EX Series delivered value through improved backup processes, efficiency, cost savings, enhanced data protection, scalability, and reduced backup times. The solution was praised for reliability, ease of use, and integration, reducing storage requirements.
Room for Improvement: Dell PowerProtect DD (Data Domain) can improve in areas such as performance, scalability options, user interface, support for different operating systems, and data deduplication capabilities. In comparison, ExaGrid EX Series can enhance data deduplication, backup speed, user interface, scalability, and customer support.
Deployment and customer support: Users have reported varying durations for deploying and setting up the Dell PowerProtect DD (Data Domain) solution, ranging from three days to a few hours. User reviews about the ExaGrid EX Series' establishment time cannot be directly referenced., When comparing customer service, both Dell PowerProtect DD (Data Domain) and ExaGrid EX Series receive positive feedback. Dell's support is highly praised for its prompt assistance and expertise, while ExaGrid's support is commended for its helpfulness and responsiveness.
The summary above is based on 26 interviews we conducted recently with Dell PowerProtect DD (Data Domain) and ExaGrid EX Series users. To access the review's full transcripts, download our report.
"The technology has been very useful. There are lots of features on offer."
"We are very satisfied with this solution. It's easy to use and efficient."
"Dell PowerProtect DD is a stable solution."
"The most valuable feature is the inline data deduplication."
"It is stable. I would rate the stability of the solution a nine out of ten."
"The most valuable features of Dell PowerProtect DD are reduplication and compression. It provides a lot of data savings for backups. Additionally, the Dell PowerProtect DD solution offers a bundled backup software and storage option. If desired, users can also connect to cloud technology to create an additional copy of their data in the cloud. This solution supports synchronization with various cloud vendors, including Azure and AWS."
"This solution has a feature called Domain Boost, which allows for source deduplication and compression."
"I like the different features. We work closely with Dell on different products and features, which is why we use them all."
"The solution easily integrates with the backup targets, such as Veeam."
"The tool has improved backup and recovery times. One of the key features contributing to this improvement is the landing zone and deduplication retention zone. When data is in the landing zone, the process is fast, ensuring smooth backup and recovery operations at high speeds. However, the process becomes slower for long-term backups moved to the retention zone due to fragmentation. So, if the data is older than a few days, the speed may be limited, especially for non-deduplicated data in the landing zone."
"The most valuable features of the solution are deduplication and landing zone."
"One of the main features is the landing zone, it is a particular space where the information is not duplicated."
"The most valuable feature is the ease of use and data deduplication. It's extremely easy to use and does a very good job of data deduplication and compression."
"It is a solid and a quite simple solution, which is a good combination. The customers like the simplicity and its scale-out capacity. They like the support pricing, and even the extension capacity pricing, a fixed price, which the executive is offering in Czech market."
"The tool's DD Boost is expensive."
"I would like to see integration with public cloud."
"They should reduce the CPC cost to customers. The product is becoming very expensive."
"The only problem is that it's more expensive than any other vendors available in the market."
"They still have hardware different from the software."
"The price could be a little cheaper than it is now."
"I would like to see some kind of integration with the ransomware in the next release."
"EMC is very expensive for small customers."
"The tool reduces storage footprint. However, clients are now storing data for longer durations with increasing requirements to retain backups for longer periods, particularly as a defense against ransomware attacks. As a result, the retention zone with duplicated data is experiencing more demand, leading to space constraints. This necessitates using higher-end, more expensive models to address the issue."
"I would like for them to develop direct cloud integration with a third-party cloud. Direct integration with AWS and other cloud providers."
"The one place where we are sometimes losing the opportunity with ExaGrid is that a few customers still require a fiber channel connectivity, which is not always possible."
"The product's documentation can be made more precise."
"When speaking about a scale-out, you want to have better equipment. You cannot just add a disc to the foreign equipment. You have to buy another one and put it together, like parallel."
"The solution could improve by switching to a flash-type solution rather than the spinning drives that they currently use. However, we have not had any failure with the spinning drives. The flash-type drives are more up-to-date and are something that is in their roadmap."
More Dell PowerProtect DD (Data Domain) Pricing and Cost Advice →
Dell PowerProtect DD (Data Domain) is ranked 1st in Deduplication Software with 61 reviews while ExaGrid EX Series is ranked 7th in Deduplication Software with 6 reviews. Dell PowerProtect DD (Data Domain) is rated 8.4, while ExaGrid EX Series is rated 9.0. The top reviewer of Dell PowerProtect DD (Data Domain) writes "Supports business continuity process but needs improvement in pricing". On the other hand, the top reviewer of ExaGrid EX Series writes "Integrates well, reasonably priced, and provides high level support ". Dell PowerProtect DD (Data Domain) is most compared with HPE StoreOnce, Dell PowerProtect Data Manager, Rubrik, Veeam Backup & Replication and Veritas NetBackup Appliance, whereas ExaGrid EX Series is most compared with HPE StoreOnce, Veritas NetBackup Appliance, Quantum DXi Series, NetApp FAS Series and DD Boost. See our Dell PowerProtect DD (Data Domain) vs. ExaGrid EX Series report.
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