The tool reduces storage footprint. However, clients are now storing data for longer durations with increasing requirements to retain backups for longer periods, particularly as a defense against ransomware attacks. As a result, the retention zone with duplicated data is experiencing more demand, leading to space constraints. This necessitates using higher-end, more expensive models to address the issue. I was asking about the mutual appliance, which would provide the same features as the integrated client without the hardware. This would allow it to be used in the public cloud, which I heard might be available soon. However, the private cloud is not reliable.
Server and Storage Specialist at a manufacturing company with 201-500 employees
Real User
Aug 18, 2023
The product's documentation can be made more precise. The good thing is you can access the appliance when you go to the online documentation, which is always up-to-date. There needs to be a proper explanation of the enhanced consoles in the documentation.
Network Administrator at BROCKPORT CENTRAL SCHOOL DISTRICT
Real User
Aug 20, 2021
The solution could improve by switching to a flash-type solution rather than the spinning drives that they currently use. However, we have not had any failure with the spinning drives. The flash-type drives are more up-to-date and are something that is in their roadmap.
The ExaGrid EX Series hyper-converged secondary storage for backup product line consists of eight appliance models. Each appliance is sized for a full backup and for long-term retention. Any ExaGrid appliance can be mixed and matched in the same scale-out system with any other size or age appliance, allowing customers to buy what they need as they need it. This pay-as-you-grow model allows up to 25 appliances in a single scale-out system.
Everything can always be better, so I would give it a nine.
The tool reduces storage footprint. However, clients are now storing data for longer durations with increasing requirements to retain backups for longer periods, particularly as a defense against ransomware attacks. As a result, the retention zone with duplicated data is experiencing more demand, leading to space constraints. This necessitates using higher-end, more expensive models to address the issue. I was asking about the mutual appliance, which would provide the same features as the integrated client without the hardware. This would allow it to be used in the public cloud, which I heard might be available soon. However, the private cloud is not reliable.
The product's documentation can be made more precise. The good thing is you can access the appliance when you go to the online documentation, which is always up-to-date. There needs to be a proper explanation of the enhanced consoles in the documentation.
The solution could improve by switching to a flash-type solution rather than the spinning drives that they currently use. However, we have not had any failure with the spinning drives. The flash-type drives are more up-to-date and are something that is in their roadmap.
Product support could be improved. It is next day support when it comes to parts.
I would like for them to develop direct cloud integration with a third-party cloud. Direct integration with AWS and other cloud providers.