Dell Avamar vs Quest Rapid Recovery [EOL] comparison

Dell Technologies and Quest Software are both solutions in the Backup and Recovery category. Additionally, 87% of Dell Technologies users are willing to recommend the solution, compared to 90% of Quest Software users who would recommend it.

Dell Avamar

Read 90 Dell Avamar reviews

5,701 Views
5,245 Comparison Views

87% willing to recommend

Quest Rapid Recovery [EOL]

Read 20 Quest Rapid Recovery [EOL] reviews

90% willing to recommend

Dell Avamar

Quest Rapid Recovery [EOL]

Comparison Buyer's Guide

Download the report

Executive SummaryUpdated on Oct 26, 2025

Dell Avamar and Quest Rapid Recovery [EOL] are both players in the data backup and recovery market, offering comprehensive solutions for organizations. Dell Avamar holds an edge in deduplication and integration capabilities, particularly in virtual environments, whereas Quest Rapid Recovery [EOL] is favored for its speed and simplicity.

Features: Dell Avamar offers advanced deduplication, strong integration with VMware and Data Domain, and multi-cloud capabilities, making it efficient for large enterprises. Its scalability and stable architecture also stand out for managing complex IT environments. Quest Rapid Recovery [EOL], on the other hand, provides fast, easy-to-manage backup and restore options with features like instant recovery and minimal storage needs due to effective deduplication, appealing to those seeking quick technology deployment.

Room for Improvement: Dell Avamar could better its reporting features and offer more competitive pricing while streamlining upgrade procedures to handle integration challenges. Enhanced tape-backup support is also necessary. Quest Rapid Recovery [EOL] should aim to improve its support for physical server backups and integration capabilities. The pricing strategy could be revisited to ease the cost burden for smaller businesses, and refining the user interface for a more intuitive experience would help both solutions.

Ease of Deployment and Customer Service: Dell Avamar supports various deployment models, including hybrid and multi-cloud configurations, offering versatility across IT landscapes, though it struggles with slow customer support responses. Quest Rapid Recovery [EOL] ensures straightforward on-premises deployment, but similarly experiences inconsistent technical support. Users have mixed satisfaction with both services, although Avamar's flexible deployment is a notable advantage.

Pricing and ROI: Dell Avamar's costs are generally high, justified by its comprehensive features and robust data protection, offering significant returns when used in large-scale operations. Its licensing model is often bundled with hardware, impacting flexibility and cost. Quest Rapid Recovery [EOL] is also perceived as expensive, yet it provides a notable ROI through features like fast recovery and data deduplication. Its competitive pricing remains a concern for budget-sensitive organizations, despite the significant ROI from decreased storage expenses and strong data management.

To learn more, read our detailed Backup and Recovery Report (Updated: January 2026).

Buyer's Guide

Backup and Recovery

January 2026

Download the complete report

Helped 882,479 peers since 2012

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Categories and Ranking

Dell Avamar

Average Rating

7.6

Reviews Sentiment

6.7

Number of Reviews

Ranking in other categories

Backup and Recovery (9th), Deduplication Software (5th)

Quest Rapid Recovery [EOL]

Average Rating

8.8

Reviews Sentiment

5.6

Number of Reviews

Ranking in other categories

No ranking in other categories

Featured Reviews

SamuelThomas

Consultant at Key Information Technology L.L.C.

Have supported critical environments despite room for improvement in legacy backup options

It is very efficient in cyber resilience. Deduplication, automation, and everything is very efficient. It is multi-cloud enabled and has broad protections. The software delivers flexible and efficient backup and recovery options through its cyber resiliency features. Dell PowerProtect Manager provides insights in managing backup processes. Its encryption mechanisms are very efficient, helping to secure sensitive data. Its integration with Dell EMC Data Domain is very good. It is easy to integrate with Data Domain. Multi-cloud options are enabled, and backup in cloud options exist in Dell Avamar.

Read full review

Adam Augustín

Country Manager at Prianto Ltd

Granular recovery, replication is good and offers good speed

It is for any kind of company that uses their own servers. From a global perspective, our clients are small-sized companies. All the SMEs, compared to the Slovakian market, are quite small. It's a small market with small companies. They just want to enhance security and follow regulations It's…

Read full review

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Pros

"I think the brand is very good. Support is also very nice for end users and integration with EMC products for businesses."

"All the features in the system are highly valuable."

"They are extremely reliable and scalable — they provide the best de-duplication on the market."

"The tool's most valuable features are backup management and speed."

"We are talking about a complete end-to-end solution which comes with its own hardware storage to back up the data on tape-less."

"It is a very complete product."

"Scheduling is valuable. It does a good job of backing up, and it does a good job of restoring. Nobody has got a problem with that. The agents are well supported."

"For the on-prem backup, it has all the necessary features that we require. They keep coming up with new scripts and new updates."

More Dell Avamar pros

"The general backup for replication and virtual standby are the most valuable aspects. It does what it says it does. It's a decent tool for not a big budget."

"Built-in encryption helps to secure our data as it travels from our on-site server to our off-site backup server."

"The compression and deduplication features have helped to save on storage costs."

"The best feature of the solution is the user interface."

"Definitely, the mount and recovery points are the most valuable, because if someone deletes a file or something, or if something gets corrupted, we can always revert back to an old change because our repository goes about a month back. The ability to roll back files and the ability to roll back servers is really important."

"It is more fully integrated with the hypervisor, particularly with VMware solution, and it is simple to create replica sets to our VR site."

"The local mount utility is most valuable. I do restores fairly regularly. Thankfully, I have not ever lost an entire server that I've had to resurrect, but I certainly have people who erroneously saved over a file or have deleted a file. So, we've done that quite a bit. We still have the DL4000 appliance, and we had, kind of, extrapolated that out over a five-year period. Now, we're in year six, so we had to add storage, which we did as a SAN next to DL4000, but prior to adding in that extra storage, we, here and there, would run into situations where for whatever reason, it would want to be pulling a new base image, and then we would run out of storage. So, we would utilize the archive feature and archive the old data that we want to hang on to, but we don't necessarily need it taking up current data storage. Being able to export out really old data is most valuable to us. Then, we just store that on a NAS that we keep in another building."

"It is very easy to use and very easy to manage. The fact that I can easily recover data is valuable. I don't use it much. The only way I have been using it is that sometimes, people ask to recover the data, which is a very easy process. It takes only a few minutes to get in and get the data from the server."

More Quest Rapid Recovery [EOL] pros

Cons

"The user interface still needs to have some level of improvement. It could be more user-friendly and intuitive."

"The UI is quite old. We've been using this UI since last year, and they haven't changed it. It would be better to update the UI periodically and create attractive dashboards from an administrative point of view."

"It would be better if we could integrate easily with other platforms."

"If you need to pull data out of it to offload to tapes, that's messy. You have a mechanism for it, but it is painful."

"The interface has room for improvement. It's not ideal right now."

"The tool's interface is very much in a spreadsheet format...reporting is an area with shortcomings requiring improvement."

"The stability could improve, a lot of scheduled backups failed at one time."

"My only concern is that there is no tape backup."

More Dell Avamar cons

"In case, if there is anything, it would be the speed of the operation to be finished. Even then, I can easily work on the storing function before the operation is finished."

"The on-premises deployment model shouldn't have a maintenance fee. If there's going to be technical support, they need it to be free or it should be paid on upon adopting the solution."

"I think the self-paced learning and knowledge base can always be improved so that users can self-service without having to contact either a reseller or Quest. I know there are things that I would have been looking for to try and solve. And the only way I could get there was to actually open a ticket rather than go through self-service through the portal."

"It's not really Quest's fault, but the only issue that I had during the time when I was doing a lot of our restores is whenever the server reboots, it has to bring all of the repositories back in again, which takes around five to six hours to pull eight terabytes back in again."

"It is quite surprising to me that the configuration cannot be backed up automatically, and I think that Rapid Recovery should have an option for scheduled configuration backup."

"The terminology didn't seem easily available. When I go to the website, it is hard to search for things. You get all the articles, then you finally get the search button. They need the search at the top of the knowledge base. Then, on occasion, if you get an error message in the system, which is very important, it says, "Click here for more information," but I never get more information. The search engine doesn't find it or it is some weird error. It has never worked for me."

"You can only take a snapshot from a virtual environment. It should have the ability to take snapshots from both a virtual and physical environment."

"When you do a full backup, all of the memory resources on the server are used, which is something that should be improved."

More Quest Rapid Recovery [EOL] cons

Pricing and Cost Advice

"Dell EMC needs to lower Avamar's price and add more features to stay competitive."

"Licensing fees are paid annually."

"Dell's pricing structure is not overly expensive."

"The price is fair."

"It is expensive. The maintenance comes with it for five years. So, you buy the whole thing for five years, and your maintenance is included with it, but it's a big chunk of change upfront. We like capital expenses because we can CapEx them. We pay once every five years, so we spend a big chunk of change. You'd have to divide that out by the five years to come up with how much it costs. It's just about three-quarters of a million dollars for five years."

"The price of this product should be lower."

"The current pricing is generally satisfactory."

"Dell Avamar, including its virtual add-ons and cloud-based offerings, is cheaper than other solutions, but in the end, the price still depends on your use case. Price-wise, I'm rating Dell Avamar as six out of ten."

More Dell Avamar pricing and cost advice

"When I purchased the change to the license, it was $1,600. I think that was for changing the license. I don't believe that I had to purchase technical support in a while, so I must've bought maybe for five years, but I don't feel there was a huge cost involved in technical support. Its cost was definitely worth it because we've had a fantastic experience with them."

"I don't think the licensing for the product is very expensive."

"Its price is okay. It is reasonable in terms of the way it works."

"It is a little expensive. However, I haven't compared it to other solutions. Being a nonprofit, it is always good to have nonprofit discounts on products."

"The pricing is on the higher end."

"I'm not aware of the exact cost of Quest Rapid Recovery because I'm from the technical team, but in general, the solution is quite competitive cost-wise."

"It's very expensive which is why I want to drop it. They charge us per core and we have a six-core server. It's expensive to pay for maintenance charges. I want to switch to something cheaper."

"Licensing fees are based on the amount of data that you want to store, which is related to how many customers you want to cover."

More Quest Rapid Recovery [EOL] pricing and cost advice

See which vendors are best for you

Use our free recommendation engine to learn which Backup and Recovery solutions are best for your needs.

See recommendations

882,479 professionals have used our research since 2012.

Top Industries

By visitors reading reviews

Manufacturing Company

13%

Financial Services Firm

10%

Government

Comms Service Provider

Manufacturing Company

13%

Performing Arts

11%

Computer Software Company

Comms Service Provider

Company Size

By reviewers

Large Enterprise

Midsize Enterprise

Small Business

By reviewers
Company Size	Count
Small Business	26
Midsize Enterprise	18
Large Enterprise	48

By reviewers
Company Size	Count
Small Business	16
Midsize Enterprise	5
Large Enterprise	2

Questions from the Community

What's the difference between Dell EMC Avamar and Dell EMC NetWorker?

From the very beginning, Dell EMC NetWorker considers users and those who might potentially become users. In terms of both pricing and setup, this product offers an experience that is significantly...

See all answers

What is your experience regarding pricing and costs for Dell EMC Avamar?

The cost is very significant, and it could be lower.

See all answers

What do you like most about Dell Avamar?

Easy to configure and highly reliable for backup.

See all answers

What is your experience regarding pricing and costs for Quest Rapid Recovery?

Dell solutions are approximately 30% to 35% more expensive than Veeam.

See all answers

What needs improvement with Quest Rapid Recovery?

The product is expensive.

See all answers

What is your primary use case for Quest Rapid Recovery?

We have sold some of the products to our customers, mainly to remove competitors like Veeam and also other appliances that do not have the whole package integrated into just one appliance.

See all answers

Comparisons

Dell PowerProtect Data Manager vs Dell Avamar

Compared 38% of the time

Veeam Data Platform vs Dell Avamar

Compared 7% of the time

Rubrik vs Dell Avamar

Compared 6% of the time

Commvault Cloud vs Dell Avamar

Compared 5% of the time

Dell PowerProtect Data Domain vs Dell Avamar

Compared 4% of the time

More Dell Avamar Competitors

Veeam Data Platform vs Quest Rapid Recovery [EOL]

Compared 12% of the time

NetVault Plus vs Quest Rapid Recovery [EOL]

Compared 11% of the time

Acronis Cyber Protect vs Quest Rapid Recovery [EOL]

Compared 9% of the time

Iron Mountain Connect vs Quest Rapid Recovery [EOL]

Compared 9% of the time

HPE Zerto Software vs Quest Rapid Recovery [EOL]

Compared 4% of the time

More Quest Rapid Recovery [EOL] Competitors

Product Reports

Buyer's Guide

Dell Avamar

February 2026

Download Dell Avamar product report

Buyer's Guide

Quest Rapid Recovery [EOL]

January 2026

Download Quest Rapid Recovery [EOL] product report

Also Known As

Avamar

Dell AppAssure

Overview

Dell Avamar data protection software delivers flexible and efficient backup and recovery operations that can scale from daily backup protection for endpoints to high-performance protection for large enterprises with diverse applications and workloads. With application consistent recovery, automation and fast backup and restores, Avamar can help you meet your SLAs and optimize your backup and recovery processes

If you are deploying all or part of your backup environment to the cloud, Avamar enables you to make the most of your cloud investment, enabling replication, disaster recovery and long-term retention for customers using AWS, Microsoft Azure or Google Cloud.

Avamar is available as part of Dell Data Protection Suite, which offers comprehensive data protection software applications and tools. Avamar is delivered as software and as a virtual edition.

Dell Technologies

Quest Rapid Recovery [EOL] provides easy-to-use backup and recovery capabilities, emphasizing granular recovery and point-in-time restoration with simple installation, data replication, and user-friendly navigation.

Quest Rapid Recovery [EOL] helps manage infrastructure environments with features supporting disk backup, archiving, VM standby, and replication. Despite limitations like sluggish GUI, lack of support for tape and Mac, and high memory use, users appreciate its real-time data replication and strong reliability. The tool is employed in on-prem deployments and aids in disaster recovery, protecting data across cloud and on-premise servers, securing databases, and facilitating quick recovery during failures.

What are Quest Rapid Recovery [EOL]'s key features?

Ease of Use: Simplifies operations with a user-friendly interface.
Granular Recovery: Allows detailed data retrieval.
Point-in-Time Restoration: Enables specific time data recovery.
Real-time Replication: Ensures up-to-date data replication.
Compression and Deduplication: Streamlines data management.

What benefits can users expect from Quest Rapid Recovery [EOL]?

Improved Storage Efficiency: Enhanced by archiving and disk backup support.
Flexibility: Utilizing VM standby and replication features.
Reliability: Offers fast emergency recovery with minimal admin burden.

Quest Rapid Recovery [EOL] is integral for industries requiring robust data protection, encompassing crucial server and database backups in compliance-focused environments with SQL databases and Hyper-V hosts, ensuring swift and dependable recovery solutions.

Quest Software

Sample Customers

Dodge County, St Laurence's College, FieldCore (a GE Company), Comanche County Memorial Hospital, Getronics, Lewisville Independent School District, EnvisionRxOptions, Cincinnati Bell Technology Solutions

PRIME aerostructures GmbH, Tamworth Regional Council, Rhondda Housing Association, Stadtwerke Pforzheim GmbH & Co., Guangdong Aiyingdao Childrens Department Store, Nspyre, Tarrant Technology Partners, CloudRunner

Find out what your peers are saying about Veeam Software, Hewlett Packard Enterprise, Commvault and others in Backup and Recovery. Updated: January 2026.

DOWNLOAD NOW

882,479 professionals have used our research since 2012.

See our list of best Backup and Recovery vendors.

We monitor all Backup and Recovery reviews to prevent fraudulent reviews and keep review quality high. We do not post reviews by company employees or direct competitors. We validate each review for authenticity via cross-reference with LinkedIn, and personal follow-up with the reviewer when necessary.