Dell Avamar vs Quest Rapid Recovery comparison

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Comparison Buyer's Guide
Executive Summary

We performed a comparison between Dell Avamar and Quest Rapid Recovery based on real PeerSpot user reviews.

Find out in this report how the two Backup and Recovery solutions compare in terms of features, pricing, service and support, easy of deployment, and ROI.
To learn more, read our detailed Dell Avamar vs. Quest Rapid Recovery Report (Updated: March 2024).
763,955 professionals have used our research since 2012.
Featured Review
Quotes From Members
We asked business professionals to review the solutions they use.
Here are some excerpts of what they said:
Pros
"The setup is very easy.""Easy to configure and highly reliable for backup.""Source based deduplication is the most attractive feature as it drastically reduces the backup window.""The product is good for backups.""The solution integrates well with Unix, Windows, Hyper-V and VM.""The deduplication feature is the best aspect of the solution.""Scheduling is valuable. It does a good job of backing up, and it does a good job of restoring. Nobody has got a problem with that. The agents are well supported.""We've been using this solution to backup our servers. It is a simple backup and restore data application."

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"The solution's most valuable aspect is its ability to back up a physical server to another physical or virtual server.""Not having to switch tapes is wonderful. It makes it so easy. We have an on-prem deployment that we also replicate to an offsite replication host. So by not having to deal with tapes and moving them off-site every day and every week, that's amazing ease of use for us.""Just knowing that the data is easily recoverable is our ROI. It definitely lowers risk.""The most valuable feature of Quest Rapid Recovery for our organization is the VM recovery functionality.""Probably the point-in-time recovery is most valuable. The other piece that is really nice is that you can mount a whole server at any point in time. So, you can mount the server with all the drives to a Z drive or something like that. It will just mount it all up, and your data is accessible right there on one drive, which is nice.""One feature I found that's the most valuable in Quest Rapid Recovery is the VM standby feature which is very useful for my current customer. The solution also has a great replication feature. The third most valuable feature in Quest Rapid Recovery is the five-minute RPO and the fifteen-minute RTO. The solution is also very user-friendly.""The local mount utility is most valuable. I do restores fairly regularly. Thankfully, I have not ever lost an entire server that I've had to resurrect, but I certainly have people who erroneously saved over a file or have deleted a file. So, we've done that quite a bit. We still have the DL4000 appliance, and we had, kind of, extrapolated that out over a five-year period. Now, we're in year six, so we had to add storage, which we did as a SAN next to DL4000, but prior to adding in that extra storage, we, here and there, would run into situations where for whatever reason, it would want to be pulling a new base image, and then we would run out of storage. So, we would utilize the archive feature and archive the old data that we want to hang on to, but we don't necessarily need it taking up current data storage. Being able to export out really old data is most valuable to us. Then, we just store that on a NAS that we keep in another building.""The solution offers a 100% guarantee that if it's backed up you will be able to restore it onto any platform you want."

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Cons
"The screen design is a bit back-dated.""Technical support should be more knowledgeable.""The user interface needs to be improved. It's not as good as it could be.""The client caches and deduplication system have a few problems.""Backup image browse times should be faster.""Avamar is not the best tool when it comes to taking Azure backups. Like Commvault, if Avamar can support VM-level backups for the cloud, that would make it a bit better.""When we used the solution, it was still new, and so the customer service/technical support was not the best.""I think they could also move more towards cloud solutions. It already has some cloud tiering, but I think that could be more extensive. They should work with all cloud providers and I think in the future they will be on all cloud platforms."

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"The terminology didn't seem easily available. When I go to the website, it is hard to search for things. You get all the articles, then you finally get the search button. They need the search at the top of the knowledge base. Then, on occasion, if you get an error message in the system, which is very important, it says, "Click here for more information," but I never get more information. The search engine doesn't find it or it is some weird error. It has never worked for me.""Sometimes, when we have certain batches for Windows, it needs to be restarted. When it's restarted, the service is configured as a delayed start. Sometimes, you need to wait too long until it rights itself, or you have to do it manually.""I think the self-paced learning and knowledge base can always be improved so that users can self-service without having to contact either a reseller or Quest. I know there are things that I would have been looking for to try and solve. And the only way I could get there was to actually open a ticket rather than go through self-service through the portal.""It is quite surprising to me that the configuration cannot be backed up automatically, and I think that Rapid Recovery should have an option for scheduled configuration backup.""It's not really Quest's fault, but the only issue that I had during the time when I was doing a lot of our restores is whenever the server reboots, it has to bring all of the repositories back in again, which takes around five to six hours to pull eight terabytes back in again.""I don't really think that there is a whole lot that needs to be changed. It would be nice if you could deploy the agent without having to reboot. When I upgraded my core to the latest version, I also wanted to update all of my servers, but I had to put that off because I can't just shoot it out there. I have to make sure it is at a time when I can do a reboot right away.""There could be better space management for incremental data. When you use incremental data, the space in the appliance keeps on going up. There should be a better way to manage the space. You have to manage the incremental data to reduce the time.""In case, if there is anything, it would be the speed of the operation to be finished. Even then, I can easily work on the storing function before the operation is finished."

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Pricing and Cost Advice
  • "It is very expensive. It's a trust based licensing. So that's an ethical challenge."
  • "This solution is less expensive than Veeam for us, although it depends on the customer because we get a great discount."
  • "I'm not sure, but perhaps the pricing could be done better at the moment."
  • "The price is the main thing I'd like to see them change. If they can come down in price, that would be a good thing. It's very cost competitive in the entry level range, because Veeam pricing is much cheaper than Avamar."
  • "It was approximately $70-80,000 when it was under support, but right now EMC has not been supporting this product for two years."
  • "Licensing was generally on a per VM or terabyte basis. They changed their licensing model a couple of times and turned it into socket-based licensing, which is an improvement in their licensing model."
  • "When it comes to competition the price is not what is important, it's not the problem."
  • "The price of this product should be lower."
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  • "It's very expensive which is why I want to drop it. They charge us per core and we have a six-core server. It's expensive to pay for maintenance charges. I want to switch to something cheaper."
  • "It is a little expensive. However, I haven't compared it to other solutions. Being a nonprofit, it is always good to have nonprofit discounts on products."
  • "I don't think the licensing for the product is very expensive."
  • "Licensing fees are based on the amount of data that you want to store, which is related to how many customers you want to cover."
  • "I believe the basic license comes with six terabytes, whereas a lot of the other ones are four terabytes. From the price point, it seemed a lot better than the comparative models, such as Datto, Barracuda, and some of the others. I believe Barracuda was about $15,000 for four terabytes, and Quest was around $12,000 for six terabytes. Pricing is based on the period. There is just the maintenance fee that you have to pay annually, or you can pay for a three-year or four-year contract. This includes Premier Support."
  • "When I purchased the change to the license, it was $1,600. I think that was for changing the license. I don't believe that I had to purchase technical support in a while, so I must've bought maybe for five years, but I don't feel there was a huge cost involved in technical support. Its cost was definitely worth it because we've had a fantastic experience with them."
  • "Its price is okay. It is reasonable in terms of the way it works."
  • "I'm not aware of the exact cost of Quest Rapid Recovery because I'm from the technical team, but in general, the solution is quite competitive cost-wise."
  • More Quest Rapid Recovery Pricing and Cost Advice →

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    Questions from the Community
    Top Answer:From the very beginning, Dell EMC NetWorker considers users and those who might potentially become users. In terms of both pricing and setup, this product offers an experience that is significantly… more »
    Top Answer:It's stable and offers good performance.
    Top Answer:The solution is expensive. I rate the pricing a six to seven out of ten.
    Top Answer:The most valuable feature of Quest Rapid Recovery for our organization is the VM recovery functionality.
    Top Answer:I'm not aware of the exact cost of Quest Rapid Recovery because I'm from the technical team, but in general, the solution is quite competitive cost-wise.
    Top Answer:One area where Quest Rapid Recovery has room for improvement is in the handling of snapshots on Hyper-V. After the retention period, the snapshots on Hyper-V are automatically deleted, even though the… more »
    Ranking
    13th
    out of 131 in Backup and Recovery
    Views
    12,632
    Comparisons
    8,894
    Reviews
    21
    Average Words per Review
    467
    Rating
    7.6
    24th
    out of 131 in Backup and Recovery
    Views
    2,428
    Comparisons
    1,538
    Reviews
    2
    Average Words per Review
    591
    Rating
    9.5
    Comparisons
    Also Known As
    Avamar
    Dell AppAssure
    Learn More
    Overview

    Dell Avamar data protection software delivers flexible and efficient backup and recovery operations that can scale from daily backup protection for endpoints to high-performance protection for large enterprises with diverse applications and workloads. With application consistent recovery, automation and fast backup and restores, Avamar can help you meet your SLAs and optimize your backup and recovery processes

    If you are deploying all or part of your backup environment to the cloud, Avamar enables you to make the most of your cloud investment, enabling replication, disaster recovery and long-term retention for customers using AWS, Microsoft Azure or Google Cloud.

    Avamar is available as part of Dell Data Protection Suite, which offers comprehensive data protection software applications and tools. Avamar is delivered as software and as a virtual edition.

    Quest Rapid Recovery is a software solution that helps you recover your lost or deleted data quickly and easily. It works by scanning your hard drive for any traces of lost or deleted files, and then recovering them for you. You can use Quest Rapid Recovery to recover files from any type of storage device, including your computer's hard drive, an external hard drive, a USB flash drive, or even a memory card.

    Quest Rapid Recovery is easy to use and comes with a user-friendly interface. It also has a wide range of features that make it one of the most powerful data recovery tools available on the market today. Whether you need to recover a single file or your entire system, Quest Rapid Recovery is flexible enough to get the job done.

    The software offers simple solutions for backup and restoration. You can monitor and manage backup and recovery environments across multiple sites from one cloud-based management console. The software also tracks changed blocks to speed up backups and reduce storage usage. In addition, Quest Rapid Recovery deploys application-consistent backup with fast recovery for file servers and applications on both Microsoft Windows and Linux systems.

    Quest Rapid Recovery Features

    • Cloud archive: Stores your static data in Microsoft Azure, Amazon S3, Rackspace, or any OpenStack provider. This gives you more options for recovering your data. You can directly mount the archives to do a bare metal restore or a file-level restore.
    • Rapid snap for applications: Incremental-forever snapshots can be used to capture an entire application and its relevant state every 5 minutes, so that the application can be recovered quickly with near-zero downtime and minimal data loss.
    • Rapid snap for virtual: Protect your growing virtual environment by protecting VMware and Hyper-V VMs without disrupting applications and users.
    • Live recovery: Restores operations rapidly with an RTO of minutes.
    • Virtual standby: If the primary machine has any problems, the virtual machine will be activated to take its place.

    Quest Rapid Recovery Benefits

    • Offers the ability to easily back up data in the data center and in the cloud.

    • Allows users to return to work quickly and without any impact on their business.

    • Ensures you set recovery point objectives that are specific in order to reduce the risk of data loss.

    • Reduces the amount of storage space you need to back up your files and save money on backup costs.

    • Uses the cloud to back up, archive, and store your data in case of a disaster.

    • Functions as a single solution for both physical and virtual environments.

    Reviews from Real Users

    Quest Rapid Recovery stands out among its competitors for a number of reasons. Two major ones are its ability to greatly reduce backup and recovery time and its ability to mount an entire server.

    PeerSpot users take note of the advantages of these features in their reviews. Glenn R., an ICT network manager at St Christopher's School Hove, writes, “We have reduced our backup and recovery time by between 80% and 90%. Built-in encryption helps to secure our data as it travels from our on-site server to our off-site backup server.”

    Bill V., a systems and network administrator at a tech services company, notes, “Probably the point-in-time recovery is most valuable. The other piece that is really nice is that you can mount a whole server at any point in time. So, you can mount the server with all the drives to a Z drive or something like that. It will just mount it all up, and your data is accessible right there on one drive, which is nice."




    Sample Customers
    Dodge County, St Laurence's College, FieldCore (a GE Company), Comanche County Memorial Hospital, Getronics, Lewisville Independent School District, EnvisionRxOptions, Cincinnati Bell Technology Solutions
    PRIME aerostructures GmbH, Tamworth Regional Council, Rhondda Housing Association, Stadtwerke Pforzheim GmbH & Co., Guangdong Aiyingdao Childrens Department Store, Nspyre, Tarrant Technology Partners, CloudRunner
    Top Industries
    REVIEWERS
    Computer Software Company15%
    Retailer13%
    Financial Services Firm13%
    Manufacturing Company13%
    VISITORS READING REVIEWS
    Computer Software Company14%
    Financial Services Firm12%
    Government11%
    Manufacturing Company8%
    REVIEWERS
    Government30%
    Energy/Utilities Company20%
    Performing Arts10%
    Educational Organization10%
    VISITORS READING REVIEWS
    Computer Software Company16%
    Government10%
    Financial Services Firm7%
    Manufacturing Company6%
    Company Size
    REVIEWERS
    Small Business28%
    Midsize Enterprise23%
    Large Enterprise49%
    VISITORS READING REVIEWS
    Small Business23%
    Midsize Enterprise14%
    Large Enterprise62%
    REVIEWERS
    Small Business67%
    Midsize Enterprise24%
    Large Enterprise10%
    VISITORS READING REVIEWS
    Small Business38%
    Midsize Enterprise15%
    Large Enterprise46%
    Buyer's Guide
    Dell Avamar vs. Quest Rapid Recovery
    March 2024
    Find out what your peers are saying about Dell Avamar vs. Quest Rapid Recovery and other solutions. Updated: March 2024.
    763,955 professionals have used our research since 2012.

    Dell Avamar is ranked 13th in Backup and Recovery with 23 reviews while Quest Rapid Recovery is ranked 24th in Backup and Recovery with 3 reviews. Dell Avamar is rated 7.8, while Quest Rapid Recovery is rated 8.8. The top reviewer of Dell Avamar writes "Works excellently for on-prem backup but not the best for Azure backups". On the other hand, the top reviewer of Quest Rapid Recovery writes "Reliable and has useful VM standby and replication features, with a five-minute RPO and fifteen-minute RTO, and good technical support". Dell Avamar is most compared with Dell PowerProtect Data Manager, Veeam Backup & Replication, Dell NetWorker, Dell PowerProtect DP (IDPA) and Veritas NetBackup, whereas Quest Rapid Recovery is most compared with Veeam Backup & Replication, Quest NetVault, Dell PowerProtect DD (Data Domain), Azure Backup and Rubrik. See our Dell Avamar vs. Quest Rapid Recovery report.

    See our list of best Backup and Recovery vendors.

    We monitor all Backup and Recovery reviews to prevent fraudulent reviews and keep review quality high. We do not post reviews by company employees or direct competitors. We validate each review for authenticity via cross-reference with LinkedIn, and personal follow-up with the reviewer when necessary.