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Dell Avamar vs Quest Rapid Recovery comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Sep 11, 2024

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

Dell Avamar
Ranking in Backup and Recovery
7th
Average Rating
7.6
Reviews Sentiment
6.9
Number of Reviews
89
Ranking in other categories
Deduplication Software (5th)
Quest Rapid Recovery
Ranking in Backup and Recovery
37th
Average Rating
8.8
Reviews Sentiment
5.7
Number of Reviews
20
Ranking in other categories
No ranking in other categories
 

Mindshare comparison

As of July 2025, in the Backup and Recovery category, the mindshare of Dell Avamar is 3.2%, down from 3.6% compared to the previous year. The mindshare of Quest Rapid Recovery is 0.6%, up from 0.6% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Backup and Recovery
 

Featured Reviews

Ayodeji  Oyewole - PeerSpot reviewer
Reliable with good backups but has occasional failures
I use Dell Avamar primarily for backup and recovery The most valuable feature for me is the backup functionality. It gives large enterprises the comfort of knowing their workloads are being backed up. There are instances where backups fail on certain applications, which is an area that could be…
Adam Augustín - PeerSpot reviewer
Granular recovery, replication is good and offers good speed
It is for any kind of company that uses their own servers. From a global perspective, our clients are small-sized companies. All the SMEs, compared to the Slovakian market, are quite small. It's a small market with small companies. They just want to enhance security and follow regulations It's…

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"Duplication and the speed of backup are great."
"The most valuable feature for me in Dell Avamar is the automation, which is good for completion."
"The solution's ease of use simplifies the disaster recovery processes in our company"
"They are extremely reliable and scalable — they provide the best de-duplication on the market."
"Centralization is Avamar's biggest advantage. It moves data to a central location from various geographical locations."
"It's simple to configure."
"The tool’s ability to restore files discretely is useful."
"The solution is very stable."
"The most valuable feature is the disaster recovery process from the data center."
"Built-in encryption helps to secure our data as it travels from our on-site server to our off-site backup server."
"The solution's most valuable aspect is its ability to back up a physical server to another physical or virtual server."
"The solution offers a 100% guarantee that if it's backed up you will be able to restore it onto any platform you want."
"One feature I found that's the most valuable in Quest Rapid Recovery is the VM standby feature which is very useful for my current customer. The solution also has a great replication feature. The third most valuable feature in Quest Rapid Recovery is the five-minute RPO and the fifteen-minute RTO. The solution is also very user-friendly."
"Probably the point-in-time recovery is most valuable. The other piece that is really nice is that you can mount a whole server at any point in time. So, you can mount the server with all the drives to a Z drive or something like that. It will just mount it all up, and your data is accessible right there on one drive, which is nice."
"Not having to switch tapes is wonderful. It makes it so easy. We have an on-prem deployment that we also replicate to an offsite replication host. So by not having to deal with tapes and moving them off-site every day and every week, that's amazing ease of use for us."
"Definitely, the mount and recovery points are the most valuable, because if someone deletes a file or something, or if something gets corrupted, we can always revert back to an old change because our repository goes about a month back. The ability to roll back files and the ability to roll back servers is really important."
 

Cons

"The product could offer more integration capabilities."
"The management of this solution is a little bit difficult for IT administrators. They have to be trained before going through the system."
"Avamar is dependent on the hardware. It can't be implemented with ordinary storage. It can only be implemented with an EMC product. We want to have a backup solution that allows us to use independent storage and other hardware. It would be good if they can simplify its technology and make it possible to implement it with another storage. This is probably not possible because Avamar is an EMC product, and EMC would like to sell its own products."
"When we used the solution, it was still new, and so the customer service/technical support was not the best."
"The interface has room for improvement. It's not ideal right now."
"Dell hasn't done a good job at handling these upgrades, or the way EMC used to handle them."
"Interfaces need to be improved."
"The solution could be a bit easier to use in the sense that they need to make it simpler to backup products and restore items."
"It's buggy. That's a big problem. We're arranging to get rid of it. We're going to switch to Veeam."
"There is room for improvement in customer service and support. I would like to see faster response time."
"It's not really Quest's fault, but the only issue that I had during the time when I was doing a lot of our restores is whenever the server reboots, it has to bring all of the repositories back in again, which takes around five to six hours to pull eight terabytes back in again."
"I think the self-paced learning and knowledge base can always be improved so that users can self-service without having to contact either a reseller or Quest. I know there are things that I would have been looking for to try and solve. And the only way I could get there was to actually open a ticket rather than go through self-service through the portal."
"One area where Quest Rapid Recovery has room for improvement is in the handling of snapshots on Hyper-V."
"There could be better space management for incremental data. When you use incremental data, the space in the appliance keeps on going up. There should be a better way to manage the space. You have to manage the incremental data to reduce the time."
"You can only take a snapshot from a virtual environment. It should have the ability to take snapshots from both a virtual and physical environment."
"I don't really think that there is a whole lot that needs to be changed. It would be nice if you could deploy the agent without having to reboot. When I upgraded my core to the latest version, I also wanted to update all of my servers, but I had to put that off because I can't just shoot it out there. I have to make sure it is at a time when I can do a reboot right away."
 

Pricing and Cost Advice

"It's an expensive tool"
"There is a license required for this solution."
"It was approximately $70-80,000 when it was under support, but right now EMC has not been supporting this product for two years."
"Dell EMC needs to lower Avamar's price and add more features to stay competitive."
"The cost is high."
"The solution is costly."
"It might not be beneficial to smaller businesses due to its high cost."
"The price is fair."
"Its price is okay. It is reasonable in terms of the way it works."
"The pricing is on the higher end."
"I'm not aware of the exact cost of Quest Rapid Recovery because I'm from the technical team, but in general, the solution is quite competitive cost-wise."
"It's very expensive which is why I want to drop it. They charge us per core and we have a six-core server. It's expensive to pay for maintenance charges. I want to switch to something cheaper."
"It is a little expensive. However, I haven't compared it to other solutions. Being a nonprofit, it is always good to have nonprofit discounts on products."
"I believe the basic license comes with six terabytes, whereas a lot of the other ones are four terabytes. From the price point, it seemed a lot better than the comparative models, such as Datto, Barracuda, and some of the others. I believe Barracuda was about $15,000 for four terabytes, and Quest was around $12,000 for six terabytes. Pricing is based on the period. There is just the maintenance fee that you have to pay annually, or you can pay for a three-year or four-year contract. This includes Premier Support."
"Licensing fees are based on the amount of data that you want to store, which is related to how many customers you want to cover."
"When I purchased the change to the license, it was $1,600. I think that was for changing the license. I don't believe that I had to purchase technical support in a while, so I must've bought maybe for five years, but I don't feel there was a huge cost involved in technical support. Its cost was definitely worth it because we've had a fantastic experience with them."
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Top Industries

By visitors reading reviews
Financial Services Firm
13%
Manufacturing Company
11%
Government
11%
Computer Software Company
10%
Computer Software Company
16%
Manufacturing Company
9%
Financial Services Firm
8%
Non Profit
6%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
 

Questions from the Community

What's the difference between Dell EMC Avamar and Dell EMC NetWorker?
From the very beginning, Dell EMC NetWorker considers users and those who might potentially become users. In terms of both pricing and setup, this product offers an experience that is significantly...
What do you like most about Dell Avamar?
Easy to configure and highly reliable for backup.
What do you like most about Quest Rapid Recovery?
The most valuable feature of Quest Rapid Recovery for our organization is the VM recovery functionality.
What is your experience regarding pricing and costs for Quest Rapid Recovery?
Dell solutions are approximately 30% to 35% more expensive than Veeam.
 

Also Known As

Avamar
Dell AppAssure
 

Overview

 

Sample Customers

Dodge County, St Laurence's College, FieldCore (a GE Company), Comanche County Memorial Hospital, Getronics, Lewisville Independent School District, EnvisionRxOptions, Cincinnati Bell Technology Solutions
PRIME aerostructures GmbH, Tamworth Regional Council, Rhondda Housing Association, Stadtwerke Pforzheim GmbH & Co., Guangdong Aiyingdao Childrens Department Store, Nspyre, Tarrant Technology Partners, CloudRunner
Find out what your peers are saying about Dell Avamar vs. Quest Rapid Recovery and other solutions. Updated: July 2025.
862,499 professionals have used our research since 2012.