We performed a comparison between Dell Avamar and Quest Rapid Recovery based on real PeerSpot user reviews.
Find out in this report how the two Backup and Recovery Software solutions compare in terms of features, pricing, service and support, easy of deployment, and ROI.
"The most valuable features are image backups and file backups."
"The most valuable features are scalability and integration."
"Effective in protecting the virtualization system and end points."
"The most valuable feature of Avamar would have to be the way it works over needing very little bandwidth to move data across a WAN or LAN."
"They are extremely reliable and scalable — they provide the best de-duplication on the market."
"Scheduling is valuable. It does a good job of backing up, and it does a good job of restoring. Nobody has got a problem with that. The agents are well supported."
"The performance of Dell EMC Avamar is good."
"Graphically, it's very user interactive. It's got a very nice interface."
"Built-in encryption helps to secure our data as it travels from our on-site server to our off-site backup server."
"Just knowing that the data is easily recoverable is our ROI. It definitely lowers risk."
"Probably the point-in-time recovery is most valuable. The other piece that is really nice is that you can mount a whole server at any point in time. So, you can mount the server with all the drives to a Z drive or something like that. It will just mount it all up, and your data is accessible right there on one drive, which is nice."
"The local mount utility is most valuable. I do restores fairly regularly. Thankfully, I have not ever lost an entire server that I've had to resurrect, but I certainly have people who erroneously saved over a file or have deleted a file. So, we've done that quite a bit. We still have the DL4000 appliance, and we had, kind of, extrapolated that out over a five-year period. Now, we're in year six, so we had to add storage, which we did as a SAN next to DL4000, but prior to adding in that extra storage, we, here and there, would run into situations where for whatever reason, it would want to be pulling a new base image, and then we would run out of storage. So, we would utilize the archive feature and archive the old data that we want to hang on to, but we don't necessarily need it taking up current data storage. Being able to export out really old data is most valuable to us. Then, we just store that on a NAS that we keep in another building."
"Not having to switch tapes is wonderful. It makes it so easy. We have an on-prem deployment that we also replicate to an offsite replication host. So by not having to deal with tapes and moving them off-site every day and every week, that's amazing ease of use for us."
"One feature I found that's the most valuable in Quest Rapid Recovery is the VM standby feature which is very useful for my current customer. The solution also has a great replication feature. The third most valuable feature in Quest Rapid Recovery is the five-minute RPO and the fifteen-minute RTO. The solution is also very user-friendly."
"It is very easy to use and very easy to manage. The fact that I can easily recover data is valuable. I don't use it much. The only way I have been using it is that sometimes, people ask to recover the data, which is a very easy process. It takes only a few minutes to get in and get the data from the server."
"Definitely, the mount and recovery points are the most valuable, because if someone deletes a file or something, or if something gets corrupted, we can always revert back to an old change because our repository goes about a month back. The ability to roll back files and the ability to roll back servers is really important."
"Setup and deployment of this solution is complex and requires expert engineers."
"If you don't have DPA, the reporting features are not as user-friendly, so reporting is something that they can improve on."
"The solution could improve by having better integration and more flexibility."
"The solution, in the future, should offer support for mobile."
"The UI is not easy to use. There are other products such as Veeam that are easy to use for the end-user which is why they are moving away from Avamar or Networker."
"It would be better if we could integrate easily with other platforms."
"Dell hasn't done a good job at handling these upgrades, or the way EMC used to handle them."
"Avamar needs a greater emphasis on storage targets. If it's going to keep pace with the times, it needs more ability to leverage cloud storage."
"I don't really think that there is a whole lot that needs to be changed. It would be nice if you could deploy the agent without having to reboot. When I upgraded my core to the latest version, I also wanted to update all of my servers, but I had to put that off because I can't just shoot it out there. I have to make sure it is at a time when I can do a reboot right away."
"For the most part, it is really good in terms of flexibility and choice of recovery methods. What we found lacking was being able to back up virtual volumes that are clustered. We ran out of luck there. There should be an option for backing up clustered virtual volumes."
"It's not really Quest's fault, but the only issue that I had during the time when I was doing a lot of our restores is whenever the server reboots, it has to bring all of the repositories back in again, which takes around five to six hours to pull eight terabytes back in again."
"When you do a full backup, all of the memory resources on the server are used, which is something that should be improved."
"In terms of what needs improvement in Quest Rapid Recovery, though the solution is seamless, right now, they are just giving the software which means we'll need to arrange the hardware. If they can combine the appliance and software, that would be a great approach. In the next release of Quest Rapid Recovery, it would be great if they'd add a folder backup feature because only a snapshot backup feature is available at the moment."
"I think the self-paced learning and knowledge base can always be improved so that users can self-service without having to contact either a reseller or Quest. I know there are things that I would have been looking for to try and solve. And the only way I could get there was to actually open a ticket rather than go through self-service through the portal."
"It is quite surprising to me that the configuration cannot be backed up automatically, and I think that Rapid Recovery should have an option for scheduled configuration backup."
"The terminology didn't seem easily available. When I go to the website, it is hard to search for things. You get all the articles, then you finally get the search button. They need the search at the top of the knowledge base. Then, on occasion, if you get an error message in the system, which is very important, it says, "Click here for more information," but I never get more information. The search engine doesn't find it or it is some weird error. It has never worked for me."
Dell Avamar is ranked 11th in Backup and Recovery Software with 37 reviews while Quest Rapid Recovery is ranked 13th in Backup and Recovery Software with 9 reviews. Dell Avamar is rated 7.6, while Quest Rapid Recovery is rated 9.6. The top reviewer of Dell Avamar writes "Unlimited scalability, very stable, and ties very well with VMware API". On the other hand, the top reviewer of Quest Rapid Recovery writes "Reduced our admin time by approximately 95%, paid for itself over and over, and doesn't require a whole lot of administration". Dell Avamar is most compared with Dell NetWorker, Veeam Backup & Replication, Dell PowerProtect Data Manager, Dell PowerProtect DD (Data Domain) and Dell PowerProtect DP (IDPA), whereas Quest Rapid Recovery is most compared with Veeam Backup & Replication, Zerto, Quest NetVault, Rubrik and Cohesity DataProtect. See our Dell Avamar vs. Quest Rapid Recovery report.
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