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Dell Avamar vs Quest Rapid Recovery comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Sep 11, 2024

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

Dell Avamar
Ranking in Backup and Recovery
7th
Average Rating
7.6
Reviews Sentiment
6.9
Number of Reviews
89
Ranking in other categories
Deduplication Software (5th)
Quest Rapid Recovery
Ranking in Backup and Recovery
37th
Average Rating
8.8
Reviews Sentiment
5.7
Number of Reviews
20
Ranking in other categories
No ranking in other categories
 

Mindshare comparison

As of July 2025, in the Backup and Recovery category, the mindshare of Dell Avamar is 3.2%, down from 3.6% compared to the previous year. The mindshare of Quest Rapid Recovery is 0.6%, up from 0.6% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Backup and Recovery
 

Featured Reviews

Ayodeji  Oyewole - PeerSpot reviewer
Reliable with good backups but has occasional failures
I use Dell Avamar primarily for backup and recovery The most valuable feature for me is the backup functionality. It gives large enterprises the comfort of knowing their workloads are being backed up. There are instances where backups fail on certain applications, which is an area that could be…
Adam Augustín - PeerSpot reviewer
Granular recovery, replication is good and offers good speed
It is for any kind of company that uses their own servers. From a global perspective, our clients are small-sized companies. All the SMEs, compared to the Slovakian market, are quite small. It's a small market with small companies. They just want to enhance security and follow regulations It's…

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"It is very easy when you want to restore back to the original state."
"It was very simple to deploy the solution to the client that you wanted to backup."
"We love the instant recovery functionality. It's very useful."
"The installation process is pretty straightforward."
"The stability of Dell EMC Avamar is very good."
"We have seen huge data reduction and data deduplication and compression, which is very cost-effective and cost-reducing for the company."
"Client deduplication."
"The performance of Dell EMC Avamar is good."
"Definitely, the mount and recovery points are the most valuable, because if someone deletes a file or something, or if something gets corrupted, we can always revert back to an old change because our repository goes about a month back. The ability to roll back files and the ability to roll back servers is really important."
"Probably the point-in-time recovery is most valuable. The other piece that is really nice is that you can mount a whole server at any point in time. So, you can mount the server with all the drives to a Z drive or something like that. It will just mount it all up, and your data is accessible right there on one drive, which is nice."
"The data protection strategy varies on a case-by-case basis, but overall, it's doing well."
"Built-in encryption helps to secure our data as it travels from our on-site server to our off-site backup server."
"The general backup for replication and virtual standby are the most valuable aspects. It does what it says it does. It's a decent tool for not a big budget."
"The most valuable feature is the disaster recovery process from the data center."
"Just knowing that the data is easily recoverable is our ROI. It definitely lowers risk."
"The fact that it can take a snapshot of everything on a server and replicate it on another server in real-time is the most valuable feature."
 

Cons

"The solution could improve by having better integration and more flexibility."
"Dell Avamar could improve by adding more backup features."
"The reporting should be improved, as we currently have to use another tool for that purpose."
"A huge storage space needs to be bought with Dell Avamar, even when it's unnecessary for an organization"
"It's an expensive solution."
"In my opinion, the user interface and the user friendliness could be improved. The specific thing I have in mind are the graphics, which are not quite user-friendly."
"We'd like to see something that could also work with Unix servers and physical servers to have a unified solution that works with everything."
"Avamar is still competitive because of the way we have deployed it, but we need to diversify and shift away from specific technologies. In addition to hypervisors, virtual machines, and bare metal servers, our customers need protection for Microsoft 365, SaaS, and the public cloud, so we need other technologies in the business to cater to those customers' needs. Those are the enhancements we would want from the Avamar platform, but that's not likely to happen. Dell has PowerProtect and Apex backup services. There are other Dell solutions that we'll use to fulfill our customers' requirements."
"In case, if there is anything, it would be the speed of the operation to be finished. Even then, I can easily work on the storing function before the operation is finished."
"One area where Quest Rapid Recovery has room for improvement is in the handling of snapshots on Hyper-V."
"The terminology didn't seem easily available. When I go to the website, it is hard to search for things. You get all the articles, then you finally get the search button. They need the search at the top of the knowledge base. Then, on occasion, if you get an error message in the system, which is very important, it says, "Click here for more information," but I never get more information. The search engine doesn't find it or it is some weird error. It has never worked for me."
"It's not really Quest's fault, but the only issue that I had during the time when I was doing a lot of our restores is whenever the server reboots, it has to bring all of the repositories back in again, which takes around five to six hours to pull eight terabytes back in again."
"When you do a full backup, all of the memory resources on the server are used, which is something that should be improved."
"There is room for improvement in customer service and support. I would like to see faster response time."
"Rapid Recovery can only backup the machine or disc, but it can't back up from folders, and files, and things like that."
"For the most part, it is really good in terms of flexibility and choice of recovery methods. What we found lacking was being able to back up virtual volumes that are clustered. We ran out of luck there. There should be an option for backing up clustered virtual volumes."
 

Pricing and Cost Advice

"The cost of the solution is very expensive."
"It's an expensive tool"
"It is very expensive. It's a trust based licensing. So that's an ethical challenge."
"The current pricing is generally satisfactory."
"Licensing fees are paid annually."
"Dell EMC needs to lower Avamar's price and add more features to stay competitive."
"On a scale of one to five, I would rate the pricing policy of Dell Avamar as five. The solution has a very good price, and a lot of improvements were done to it."
"The solution is costly."
"Its price is okay. It is reasonable in terms of the way it works."
"I believe the basic license comes with six terabytes, whereas a lot of the other ones are four terabytes. From the price point, it seemed a lot better than the comparative models, such as Datto, Barracuda, and some of the others. I believe Barracuda was about $15,000 for four terabytes, and Quest was around $12,000 for six terabytes. Pricing is based on the period. There is just the maintenance fee that you have to pay annually, or you can pay for a three-year or four-year contract. This includes Premier Support."
"It is a little expensive. However, I haven't compared it to other solutions. Being a nonprofit, it is always good to have nonprofit discounts on products."
"The pricing is on the higher end."
"Licensing fees are based on the amount of data that you want to store, which is related to how many customers you want to cover."
"I don't think the licensing for the product is very expensive."
"I'm not aware of the exact cost of Quest Rapid Recovery because I'm from the technical team, but in general, the solution is quite competitive cost-wise."
"When I purchased the change to the license, it was $1,600. I think that was for changing the license. I don't believe that I had to purchase technical support in a while, so I must've bought maybe for five years, but I don't feel there was a huge cost involved in technical support. Its cost was definitely worth it because we've had a fantastic experience with them."
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Top Industries

By visitors reading reviews
Financial Services Firm
13%
Manufacturing Company
11%
Government
11%
Computer Software Company
10%
Computer Software Company
16%
Manufacturing Company
8%
Financial Services Firm
8%
Real Estate/Law Firm
6%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
 

Questions from the Community

What's the difference between Dell EMC Avamar and Dell EMC NetWorker?
From the very beginning, Dell EMC NetWorker considers users and those who might potentially become users. In terms of both pricing and setup, this product offers an experience that is significantly...
What do you like most about Dell Avamar?
Easy to configure and highly reliable for backup.
What do you like most about Quest Rapid Recovery?
The most valuable feature of Quest Rapid Recovery for our organization is the VM recovery functionality.
What is your experience regarding pricing and costs for Quest Rapid Recovery?
Dell solutions are approximately 30% to 35% more expensive than Veeam.
 

Also Known As

Avamar
Dell AppAssure
 

Overview

 

Sample Customers

Dodge County, St Laurence's College, FieldCore (a GE Company), Comanche County Memorial Hospital, Getronics, Lewisville Independent School District, EnvisionRxOptions, Cincinnati Bell Technology Solutions
PRIME aerostructures GmbH, Tamworth Regional Council, Rhondda Housing Association, Stadtwerke Pforzheim GmbH & Co., Guangdong Aiyingdao Childrens Department Store, Nspyre, Tarrant Technology Partners, CloudRunner
Find out what your peers are saying about Dell Avamar vs. Quest Rapid Recovery and other solutions. Updated: July 2025.
861,170 professionals have used our research since 2012.