Deepwatch vs eSentire comparison

Deepwatch and eSentire are both solutions in the Managed Detection and Response (MDR) category. Deepwatch is ranked #45, while eSentire is ranked #25. Deepwatch holds a 0.4% mindshare in MDR, compared to eSentire’s 1.7% mindshare. Additionally, 100% of Deepwatch users are willing to recommend the solution, compared to 100% of eSentire users who would recommend it.

Deepwatch

Read 1 Deepwatch review

480 Views
413 Comparison Views

100% willing to recommend

eSentire

Read 2 eSentire reviews

1,270 Views
1,232 Comparison Views

100% willing to recommend

Deepwatch

eSentire

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Executive Summary

We performed a comparison between Deepwatch and eSentire based on real PeerSpot user reviews.

Find out what your peers are saying about Huntress, CrowdStrike, Field Effect and others in Managed Detection and Response (MDR).

To learn more, read our detailed Managed Detection and Response (MDR) Report (Updated: February 2026).

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Managed Detection and Response (MDR)

February 2026

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Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Categories and Ranking

Deepwatch

Ranking in Managed Detection and Response (MDR)

45th

Average Rating

8.0

Reviews Sentiment

8.2

Number of Reviews

Ranking in other categories

AI-Powered Cybersecurity Platforms (19th)

eSentire

Ranking in Managed Detection and Response (MDR)

25th

Average Rating

7.6

Reviews Sentiment

7.3

Number of Reviews

Ranking in other categories

No ranking in other categories

Mindshare comparison

As of April 2026, in the Managed Detection and Response (MDR) category, the mindshare of Deepwatch is 0.4%, down from 0.5% compared to the previous year. The mindshare of eSentire is 1.7%, up from 1.6% compared to the previous year. It is calculated based on PeerSpot user engagement data.

Managed Detection and Response (MDR) Mindshare Distribution
Product	Mindshare (%)
eSentire	1.7%
Deepwatch	0.4%
Other	97.9%

Managed Detection and Response (MDR)

Featured Reviews

Shivam Dhang

IT Infrastructure & Cloud Manager at Softcell Technologies Limited

Continuous monitoring has improved threat detection and reduces incident response time

Deepwatch could improve with more granular customization of detection rules and alert tuning to better fit specific cloud workloads and use cases. Additionally, it can be improved by enhancing the dashboarding. It should also support deeper cloud-native integrations such as AWS, Azure, and GCP, which would further improve operational efficiency and control. Regarding the support, I would say that the support team should be more responsive because ideally, the response time of the support is quite long, which is sometimes frustrating. However, I do agree that for easy issues, they respond within the expected time, but for complex issues, they do take time to respond.

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reviewer2136705

Independent Information Technology Consultant at a non-profit with 1-10 employees

A solid product for security, but the MSP program should be simpler

Their MSP program should be made much more simple. It's too convoluted in its process. They have two different kinds of people that sell their product. They have resellers and MSPs. A reseller would just be a company going and saying that I need licenses, and that in turn goes to eSentire, which then goes to the customer, and they do the transaction. We were on the MSP side. We were the ones who took a potential customer to eSentire, and we were the ones who closed the deals. We were the ones who went through everything, and in the end, it was just a notice saying that let's spin up a new tenant. That's the kind of difference we're talking about. From my standpoint, their MSP program, in general, needed to be worked on. It should be made much more simple. It's too convoluted in its process. I know it was in the process of being revamped, and as of the end of January, it was not finished. That was the last contact I had with eSentire, but I know that, at this point of the year, they were supposed to have rolled that new MSP program out to take care of all of the negative things. They were going through that process and making it much better. Once they get that implemented, they will be a good, solid vendor.

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Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Pros

"With Deepwatch, I have seen a 40 to 50% reduction in MTTR due to faster detection and guided response playbooks, and false positives have also dropped significantly by 40 to 50% through better correlation and risk scoring, which significantly reduced SOC workload and improved analyst efficiency."

"The managed detection response (MDR) product was the most valuable."

"Being able to sleep well at night knowing that eSentire is guarding everything that goes in and out of your network was also a good ROI."

"The Managed Detection and Response (MDR) feature was really good and most valuable. We were handling very sensitive data, and we needed a quick response in real-time, which eSentire provided. It was also cost-effective, and their SOC team was very responsive."

Cons

"Regarding the support, I would say that the support team should be more responsive because ideally, the response time of the support is quite long, which is sometimes frustrating."

"From my standpoint, their MSP program, in general, needed to be worked on. It should be made much more simple. It's too convoluted in its process. I know it was in the process of being revamped, and as of the end of January, it was not finished."

"Its GUI can be a lot better."

Pricing and Cost Advice

Information not available

"The MSP model we were in needed some work. It was not MSP-friendly, which means that an MSP is going to say that I have five thousand endpoints that I will eventually get to you, but for now, we're gonna start moving and let me purchase a thousand. So, you buy a thousand licenses, and you ramp up to that thousand. When you're ready to move on, you buy the next how many. That's the way an MSP likes to work, whereas it was a little bit different with eSentire. You had to purchase specific amounts for specific customers. It wasn't very friendly when it came to pricing for MSPs."

"It was cost-effective and not very expensive. Licensing was on a yearly basis. There were no additional costs to the standard licensing fee."

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Top Industries

By visitors reading reviews

Construction Company

29%

Manufacturing Company

12%

Healthcare Company

Media Company

Construction Company

13%

Manufacturing Company

13%

Government

12%

Computer Software Company

Company Size

By reviewers

Large Enterprise

Midsize Enterprise

Small Business

No data available

Comparisons

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Compared 18% of the time

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Compared 15% of the time

Arctic Wolf Managed Detection and Response vs Deepwatch

Compared 13% of the time

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Compared 13% of the time

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CrowdStrike Falcon Complete MDR vs eSentire

Compared 11% of the time

Arctic Wolf Managed Detection and Response vs eSentire

Compared 9% of the time

Huntress Managed EDR vs eSentire

Compared 6% of the time

SentinelOne Wayfinder Managed Detection & Response vs eSentire

Compared 6% of the time

Adlumin Security Operations vs eSentire

Compared 5% of the time

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Product Reports

Buyer's Guide

Managed Detection and Response (MDR)

February 2026

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Buyer's Guide

Managed Detection and Response (MDR)

February 2026

Download eSentire product report

Overview

deepwatch delivers results-driven managed security services by extending customers’ cybersecurity teams and proactively advancing their SecOps maturity. Powered by its cloud SecOps platform, deepwatch is trusted by leading global organizations to provide 24/7/365 managed security services.

Deepwatch

eSentire is the largest pure-play Managed Detection and Response (MDR) service provider, keeping organizations safe from constantly evolving cyber-attacks that technology alone cannot prevent. Its 24x7 Security Operations Center (SOC), staffed by elite security analysts, hunts, investigates, and responds in real-time to known and unknown threats before they become business disrupting events.

eSentire

Sample Customers

Premise Health, Dover, Follett, Genuine Parts Company

Melissa & Doug, Mavenir System, COMMONFUND

Buyer's Guide

Managed Detection and Response (MDR)

February 2026

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