No more typing reviews! Try our Samantha, our new voice AI agent.

Deepwatch vs Rapid7 MDR comparison

Why PeerSpot?
 

Comparison Buyer's Guide

Executive Summary

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

Deepwatch
Ranking in Managed Detection and Response (MDR)
25th
Average Rating
8.0
Reviews Sentiment
7.7
Number of Reviews
1
Ranking in other categories
AI-Powered Cybersecurity Platforms (12th)
Rapid7 MDR
Ranking in Managed Detection and Response (MDR)
5th
Average Rating
8.6
Reviews Sentiment
6.5
Number of Reviews
16
Ranking in other categories
No ranking in other categories
 

Mindshare comparison

As of September 2026, in the Managed Detection and Response (MDR) category, the mindshare of Deepwatch is 0.6%, up from 0.4% compared to the previous year. The mindshare of Rapid7 MDR is 1.6%, down from 2.9% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Managed Detection and Response (MDR) Mindshare Distribution
ProductMindshare (%)
Rapid7 MDR1.6%
Deepwatch0.6%
Other97.8%
Managed Detection and Response (MDR)
 

Featured Reviews

Pranay Jain - PeerSpot reviewer
Senior software engineer at Simplify vms
Continuous monitoring has strengthened payment security and now reduces incident impact quickly
There are specific details that can be improved in Deepwatch. After implementing it, we tracked both response time and threat detection accuracy using the SIEM dashboard. We measured response time using MTTD and MTTR. There are areas that can be improved, such as every alert having a timestamp for detection time and acknowledgment. We observed the MTTR dropping from a few hours to under one hour after using Deepwatch, so baseline metrics can be enhanced. Deepwatch can reduce alert fatigue since sometimes it generates a high volume of alerts that overwhelm our team. This can create too many alerts in a short amount of time, making it hard for our team to understand what to do. Additionally, the dashboard can be improved for better user-friendliness for end-users, requiring better visualization of MTTR, threat trends, and risk scoring. Improvements can also be made in more automated playbooks for automated response to common threats, and there is room for deeper integration capabilities, as integration with some internal tools may require additional effort.
Ehsan Khaleel - PeerSpot reviewer
Manager SOC at PTCL
Comprehensive detection has strengthened real-time protection and streamlined investigations
My experience with detection and response capabilities for Microsoft-centric environments has been positive. While API integration can be challenging with some third-party tools, Microsoft's built-in features facilitate seamless communication. I have found it relatively easy to triage and integrate Microsoft systems with Rapid7 MDR. In terms of digital forensics and incident response included in the MDR service, my experience is that it is not very robust. We lack a dedicated forensic team, which is essential for thorough investigation. Rapid7 has introduced honeypots, which is an encouraging feature, but it is not a comprehensive solution such as those offered by competitors, such as Palo Alto's Unit 42. Apart from forensics, I believe Rapid7 MDR should introduce more forensic services. Another area to improve is the active platform's handling of on-premises tools versus cloud-based tools. We prefer on-premises options for data security, and we find limitations in features compared to cloud-based tools, concerning data access and privacy controls.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"Deepwatch positively impacts our organization by reducing incident response time because previously, there was no mechanism to follow up on incidents, such as any security breach in the payment gateway, and it has reduced response time by 40 to 60 percent while significantly improving threat detection accuracy with 24/7 monitoring even after business hours."
"All stakeholders claim that Rapid7 MDR is very effective at identifying threats in today's AI era."
"The product allows us to customize our alerts."
"We've filled in crucial gaps we had with our previous solution. This was a key factor in choosing Rapid7 during the selection process. The ROI is already starting to show, too."
"The enrichment that Rapid7 MDR generates for the client is greater than with other tools, and this has had a big impact."
"The main benefits that Rapid7 MDR provides for me as an end-user are the security and that they are available 24 hours a day, always."
"Overall, Rapid7 MDR helps us to strengthen our security operations by providing continuous monitoring, high quality threat detection, and expert analysis support."
"Instead of dedicating resources for around-the-clock monitoring, Rapid7 MDR acts as an extension of our security team, saving man-hours each month while improving detection and response capabilities."
"Despite the pricing being a consideration, I always recommend Rapid7 MDR first."
 

Cons

"Deepwatch can reduce alert fatigue since sometimes it generates a high volume of alerts that overwhelm our team."
"Evaluating the customer service and technical support teams of Rapid7 MDR, I would rate them a six out of ten."
"We currently come across more false positives. The tool is a bit more aggressive than other tools."
"We cannot allow it to go outside because we do not have that level of trust at the moment."
"There are still a couple of areas where Rapid7 MDR can be improved. The visibility of the dashboard should be improved, and faster threat detection can also be enhanced."
"The price of Rapid7 MDR could definitely be lower, as these are expensive systems, especially if you have the MDR."
"I think Rapid7 MDR already has a strong managed security service, but I believe things can be improved."
"Regarding Rapid7's support team, I must say that their response time is not as quick as I would prefer. While they do respond, it can take a few days or even a week to get on a call."
"As for my experience with pricing, setup cost, and licensing, it is a corporate pricing structure and it was not startup friendly, which was one of the major issues I mentioned in improvements."
 

Pricing and Cost Advice

Information not available
"The product is not overly priced."
report
Use our free recommendation engine to learn which Managed Detection and Response (MDR) solutions are best for your needs.
914,109 professionals have used our research since 2012.
 

Top Industries

By visitors reading reviews
Construction Company
29%
Manufacturing Company
13%
Media Company
10%
Financial Services Firm
8%
Manufacturing Company
13%
Educational Organization
10%
Outsourcing Company
9%
Retailer
7%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
No data available
By reviewers
Company SizeCount
Small Business9
Midsize Enterprise2
Large Enterprise12
 

Questions from the Community

What needs improvement with Deepwatch?
There are specific details that can be improved in Deepwatch. After implementing it, we tracked both response time and threat detection accuracy using the SIEM dashboard. We measured response time ...
What is your primary use case for Deepwatch?
Deepwatch provides continuous rest monitoring, detection, and response to protect our organization from cyberattacks. In our organization, Deepwatch's continuous monitoring and detection help us mo...
What advice do you have for others considering Deepwatch?
My advice for others considering using Deepwatch is that if someone has an application where security threats are common, especially in regions with strict security compliance requirements in Europ...
What is your experience regarding pricing and costs for Rapid7 MDR?
As for my experience with pricing, setup cost, and licensing, it is a corporate pricing structure and it was not startup friendly, which was one of the major issues I mentioned in improvements. The...
What needs improvement with Rapid7 MDR?
The major improvement I see is that the reporting and dashboarding experience could be more flexible because the needs for various companies would be different. Having a dashboard which is flexible...
What is your primary use case for Rapid7 MDR?
My main use case for Rapid7 MDR is to monitor incidents and ensure our applications are secured. I also want to make sure we are proactive in identifying threats. I use Rapid7 MDR daily as part of ...
 

Also Known As

No data available
Rapid7 Managed Detection and Response
 

Overview

 

Sample Customers

Premise Health, Dover, Follett, Genuine Parts Company
Landmark Health, NISC, Resimac, Starr Companies
Find out what your peers are saying about Huntress, SentinelOne, CrowdStrike and others in Managed Detection and Response (MDR). Updated: September 2026.
914,109 professionals have used our research since 2012.