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Dayforce HCM vs UKG vs Workday comparison

 

Comparison Buyer's Guide

Executive Summary

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Mindshare comparison

As of July 2025, in the Cloud HCM category, the mindshare of Dayforce HCM is 3.2%, up from 3.0% compared to the previous year. The mindshare of UKG is 5.5%, up from 5.5% compared to the previous year. The mindshare of Workday is 18.3%, up from 18.0% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Cloud HCM
 

Featured Reviews

TracyBritan - PeerSpot reviewer
Frustrating support and difficult customization prevent optimal use of learning system
Customizing the home screen was difficult; I could not remove certain tabs that were irrelevant to our users. The search functionality is poor as there's no way for administrators to tag keywords to training courses, making it hard for people to find content. Additionally, there is no way to send a direct link to training if someone asks about it. The reporting is subpar; you can only report by course and not by person unless you go into specific Dayforce reports, which do not match the fields in the learning module. The support is also terrible, with slow response times and a lack of useful knowledge-based articles.
Talia Jean Paul - PeerSpot reviewer
Affordable but needs to improve its stability
Our company is testing the UKG Ready Mobile App, but there are some glitches. I feel that in the system when you log on to Kronos, UKG Dimensions, and UKG Workforce Central, we have different modules in different versions. With regards to the newer version, I feel the older version, which was UKG Workforce Central, was more user-friendly for the end user as opposed to the newer version, which looks a bit more complicated. When training someone who wants implementations to be done, it would be easier if you could hover above certain things, and it shows you or tells you exactly what it is. There are certain SAP modules that can be audible. If you click on it if someone is being a bit slow with regards to training, the tool will tell you what needs to be done and what needs not to be done by you, but for us, it is fine because we are in the back end with configuration and the administrators. I am talking about the need for improvements in the tool for the benefit of the end users. The explanation on UKG's community consists of training manuals and some of the other stuff that we use, and we send to our supervisors at the site. With the tool in place, catching onto white-collared employees is quicker. The tool is not quick to catch onto certain blue-collared employees in the plant or supervisors who are actually working with machinery and stuff because they are not as computer-centric as white-collared employees. If I could scan the tool across the globe with our site supervisors, there are a few loopholes in the tool. There are some issues with the tool's stability. For me, I would like someone who is building the system in the back end to know if a front-end user can manipulate the system. I am not going to rate the tool's scalability to be high. I would rate the tool's scalability to be at a mediocre level or at something like 50 percent, so there is a lot of room for improvement.
Sarvesh Kumar Jha - PeerSpot reviewer
Easy to use and provides great flexibility and security
Implementing the solution is generally not easy because it depends on our client's landscape. In the last one and a half years, Workday has started a new implementation approach called launch implementation. This approach allows you, as a client organization, to implement Workday in a shorter amount of time, given that you fulfill certain criteria. It depends on the number of subsidiaries and employees you have and their compensation structure. If it's not too complex, Workday provides its clients with this new approach called launch, where they can quickly onboard with the Workday without many complex requirements. The general implementation for Fortune 500 companies is always complex.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"Configuring your HR policies and rules is straightforward."
"Statutory holiday pay is calculated automatically."
"Our employee benefits enrollment is managed through Ceridian Dayforce, which makes for a limited manual process."
"We like being able to hire from the Dayforce recruiting module straight into Dayforce and having the file feeds go to our benefits vendor."
"The implementation was through a team assigned to us by Ceridian. They were extremely knowledgeable and it made the implementation go very smoothly."
"We used the solution to do a lot of performance management during the review cycle and it helped us alleviate the administrative burden."
"Great time and attendance payroll and benefits administration which has improved our efficiency."
"The integrated time clock has provided efficiencies in payroll, as we no longer have to decipher handwritten time sheets and input them into the system."
"Overall, I would rate UKG nine out of ten."
"I have found the most valuable feature to be business intelligence and Cognos reporting."
"UKG allows us to customize our home screen so that we can easily monitor important items on a daily basis."
"We use the tool for various functions, including payroll, HR, recruiting, onboarding, and workforce management. We've implemented all these modules across all the clients I've worked with."
"It enables us to manage the system ourselves. We don't need an additional team to do a lot of maintenance and add the things that we want."
"The pay policies and approvals are valuable features."
"The fact that I can see the whole HR information in a single point is valuable. There is a unified view of everything, which is good. Previously, we had many different systems for each part of the information. Now, it is all centralized. It is very good."
"The product's most valuable feature is the ability to establish connectivity between the front and the back end, particularly the single point of data entry, to minimize mistakes."
"First time users, understanding accessibility and consolidated data is fairly easy. The solution improves productivity for users and reduces the need to switch between different tools."
"The solution is stable."
"The product is useful for storing employee records."
"The reporting feature is quite easy for a layman to use, and the look and feel of the application is good. Its security is robust. You will never find a use case that cannot be covered."
"It saves a lot of time for onboarding processes."
"It was more efficient for the agents for their performance reviews, but when it came to HR and the recruitment team, it sometimes worked, and sometimes, it didn't work."
"I like that it's easy to use and flexible."
"I like its UI and UX. When we were using Oracle or SAP, the UI/UX wasn't very user-friendly for the employees."
 

Cons

"Customizing the home screen was difficult; I could not remove certain tabs that were irrelevant to our users."
"I would like the solution to improve its customer service communication."
"An area for improvement could be a little more testing before implementing hotfixes to make sure they do not interfere with any active customized products."
"The solution has a lot of glitches."
"I would also like to see some improvement in standard reports. A standard report should be available to pull the required information for Affirmative Action Plans. I do not think I should have to build or create one."
"Dayforce has its gaps like every HR system, but nothing comes to mind at the moment."
"One area to be improved is the solution's reporting function, which can be cumbersome."
"I would like to see more built-in forms. This would save a lot of time during the year-end process."
"The solution could improve by simplifying it even more core reports, such as more sample reports, more generic reports that you can edit and improve on yourself."
"One area where UKG could improve is in its ability to understand its own competency and then work hard to improve it."
"The solution could use better reporting with standard reports. We use the Cognos platform in BI for a lot of our reporting. However, they need to have more robust standard reporting available to their user base."
"The product's integration features need improvement."
"I would like to see more functionality in the next release to be able to get hours and dollars per calendar month rather than just by payroll in the Business Intelligence reports."
"Certainly, the time and attendance and the payroll integration need a lot of work. They are disjointed pieces, and they don't work smoothly together. That's the main drawback."
"The platform's features need enhancement while being used as a recruiting tool."
"Reporting is always a hurdle for any user just because it is so extensive. They provide a lot of out-of-the-box reports, but it is something that you always need to work on because you need more advanced writing of reports."
"Workday could improve by adding other features, such as messaging to candidates and other recruiting capabilities that other new-age solutions have."
"They don't offer any backend database access. This is one limitation that I found in this product. Workday hasn't opened up about what kind of database they are into, which can make it easy for the technical team to emulate issues. It would be good if they can offer backend access to the technical team. It would be helpful if they can also provide a Troubleshooting Guide that we can use to troubleshoot issues. When we have an issue, there are very limited resources to refer to."
"For time management, it does not have a calendar generator. For example, if you want to have a shift calendar for an entire year, you need to push the entire year's calendar into the system instead of being able to generate it using a time management pattern."
"I'm not sure they have added this feature yet, but there should be a cellphone version, so we do not need to do it on a laptop. I'd like to log in on a cellphone and have the same features. I'm not sure if that is already available or if it's on the roadmap, but that would be a great feature."
"This solution could be made easier to use by continuing to release new improvements."
"Workday has several helpful features. It has categorized payroll processes into sections, such as CTC separation and pay slips. It also provides detailed information on promotions and salary hikes, showing changes from the previous year to the current year. This includes a clear view of the new CTC and the monthly paycheck breakdown."
"The user interface could be modernized somehow."
"There is so much information floating around Workday that it becomes overwhelming to digest all of it."
 

Pricing and Cost Advice

"We paid for the implementation costs in the first year with the money that we saved by switching to Dayforce HCM."
"Negotiate for everything you want."
"We found the setup costs and pricing to be very reasonable."
"In terms of pricing, the product is expensive. However, it is crucial to take into account the manner in which the solution will be utilized and the availability of other alternatives."
"I rate the solution's pricing a seven on a scale where one is the lowest and ten is the most expensive."
"Earlier, the price of the product was reasonable. Under present circumstances, the price or cost of the product has been increased."
"Ceridian continually enhances Dayforce HCM. Some of these enhancements they charge for and some are just straight enhancements with no extra charge."
"The XOXO program associated with Dayforce allows you to earn credits towards registration and accommodations at their annual Insight Conferences, which can be a real savings to the company when sending employees to the conference."
"While I am unsure of the licensing cost itself, the total cost of implementation and licensing for a company with over 5000 employees would be around 6,00,000. So, there are additional costs beyond licensing."
"The platform is not affordable but also not the most expensive."
"UKG's pricing and licensing model involves ongoing expenses based on the number of employees paid. The initial implementation cost is low when UKG implements it directly. However, when partners handle the implementation, it becomes more expensive since partners don't receive the monthly recurring fees."
"If you're going for the full suite, it can be fairly pricey."
"The pricing depends on the number of licenses we buy."
"I wasn't involved in the pricing part. I'm a user, and I believe it is based on the user count. One thing that is nice about Ultimate is that you can learn how to use the system without additional fees. The learning aspect is the life of a product, and the training was a huge reason why we went with Ultimate. We did have some integration costs. They were a part of the implementation because of the integrations to other systems that we included in our implementation."
"Workday is an expensive solution."
"It is on a yearly basis."
"The pricing is good from an HR perspective, although management gets upset after spending $500,000 a year, every year."
"Its price is pretty high. It is more expensive than what is offered by other competitors in the market."
"You have the license fee per module, and then you have a kind of annual training fee, which is a kind of add-on. I wouldn't say it is exhaustive; it is minor. Licensing is pretty transparent for most of the part."
"With a bigger budget, I would recommend SAP."
"By and large, Workday is expensive. It is based on the headcount. I'd probably rate it a three or four out of five in terms of pricing. It'd be like buying a Mercedes or a high-end car. It's expensive, but there's a specific value that you're getting with additional features and things of that nature. Using that metaphor, Workday probably tends to be more of a luxury. There are others like ADP that can do your payroll, your time off, and other things, but they don't do it as well."
"I rate the product’s pricing a ten out of ten."
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Top Industries

By visitors reading reviews
Computer Software Company
13%
Educational Organization
12%
Manufacturing Company
9%
Comms Service Provider
9%
Educational Organization
43%
Manufacturing Company
5%
Computer Software Company
5%
Healthcare Company
5%
Financial Services Firm
10%
Computer Software Company
9%
Manufacturing Company
8%
University
8%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
 

Questions from the Community

What do you like most about Ceridian Dayforce HCM?
The solution's payroll portion is very streamlined.
What needs improvement with Ceridian Dayforce HCM?
Customizing the home screen was difficult; I could not remove certain tabs that were irrelevant to our users. The sea...
What is your primary use case for Ceridian Dayforce HCM?
We have used Dayforce HCM for our HR functionalities and for the learning module over the last five years. We actuall...
What needs improvement with UKG?
UKG needs more publicity. It is a productive ERP ( /categories/erp ) application, but many people in the IT market ar...
What is your primary use case for UKG?
I worked for a healthcare organization and a university. Most organizations use UKG ( /products/ukg-reviews ) to trac...
What advice do you have for others considering UKG?
Publicity is very important for any software. If people aren't aware of UKG, despite its productivity, they won't use...
What are the biggest differences between Workday, Oracle Cloud and SAP SuccessFactors?
Differences between Workday, Oracle Cloud,w and SAP SuccessFactors:w Oracle: "simple interface and deep customizatio...
What do you like most about Workday?
I like its UI and UX. When we were using Oracle or SAP, the UI/UX wasn't very user-friendly for the employees.
What is your experience regarding pricing and costs for Workday?
If you go with the launch implementation approach, the solution is generally not very expensive. If you want to add m...
 

Comparisons

 

Also Known As

Ceridian Dayforce HCM, Ascender Talent Management, Ceridian Ideal
UKG Pro, UKG Dimensons, UKG Ready
No data available
 

Overview

 

Sample Customers

ACCO Brands
Tesla, Marriott, Yamaha, Aramark, Feeding America, Samsung, Sony Music, Dave & Buster's, Revlon
AAA, Allied Global, Avago Technologies Limited, Aviva, Cardinal Health, CareFusion, Chiquita Brands International, Equifax, Flextronics, HP, Life Time Fitness, McKee Foods, MGM Resorts International, Sanofi, ServiceSource International, Symantec, TripAdvisor, Yahoo!
Find out what your peers are saying about Workday, SAP, Oracle and others in Cloud HCM. Updated: July 2025.
861,803 professionals have used our research since 2012.