

Find out in this report how the two AI Observability solutions compare in terms of features, pricing, service and support, easy of deployment, and ROI.
Previously we had five employees doing the entire workflow, and now we can do it with two employees because agents are being used to do the same which was previously being done by the employees.
For team productivity, a single ML engineer using DataRobot is equivalent to five to ten traditional ML engineers.
On average, we're saving about 10 to 15 hours per project.
Time saved is a relevant metric; it used to take us a week, but now it takes us only a day.
I have seen a return on investment with Kong Konnect, as it helps manage security very well, allows for faster API deployments saving developer time, and reduces salary costs with better uptime and minimal downtime, thus preventing potential business loss.
I have seen the scalability of being able to manage 80 to 100-plus teams with a small team of about three or four people.
If you are paying somewhere between $100,000 to $200,000 annually, you receive a dedicated technical account manager who understands your AWS setup and models, unlike generic ticketing systems.
They answer all my questions and share guidance on using DataRobot scripts if certain functionalities are not available in the UI.
Being cloud-hosted enables automatic resource scaling, which supports collaboration across teams.
Technical support from Proofpoint was absolutely excellent.
When I raise an incident or a support ticket, it gets answered in four hours.
They offer twenty-four-hour support with SLA-based response times.
Scalability is where DataRobot truly excels; it manages to handle millions or even billions of rows using technologies such as Spark and Dask for distributed training.
DataRobot's scalability has allowed us to reduce the number of employees needed for model creation.
DataRobot is very scalable because the customer initially started with two licenses, and now they have around 20 licenses.
The platform is fully scalable, providing various ways to manage data planes or runtimes.
Kong Konnect's scalability is very high, handles growth well, and since it is a stateless gateway, it scales easily in Kubernetes using horizontal scaling.
Kong Konnect is the control plane, and there is the ability to add more teams and more control planes based on the number of teams you have onboarding.
Model stability is also reinforced through drift detection and auto-alerts if data changes or model accuracy dips, catching issues before they impact business operations.
It was very fast, and we did not experience any interruptions.
Kong Konnect is very stable with no issues regarding reliability in my experience.
I've seen them run at major scale in large companies across the whole of Europe.
If DataRobot also adds those data transformation capabilities, then it will be an end-to-end tool and the customer will not have to procure many tools for doing the ingestion and transformation process.
The integration of DataRobot would greatly benefit from allowing more realistic tools and would be improved if it integrates more comprehensively with AWS cloud and other cloud platforms.
For API deployment, we require enhanced data systems, including procuring new servers for GPU support.
The licensing model could be simplified, especially in how they charge and track usage.
When comparing documentation, Kong's documentation is not on par with Google, Amazon, or other cloud providers.
Token integration presents challenges and has implementation complexities that need addressing.
The setup cost was minimal because it's cloud-hosted, eliminating the need for heavy on-premises infrastructure, allowing us to start using it immediately after purchase.
The annual platform license ranges from around $100,000 to $500,000, typically starting at $100,000 per year for small teams with one to two users.
It is a bit expensive but remains very effective.
Pricing was the issue as it becomes very expensive due to the nature of local circumstances.
I wouldn't say that the setup cost is much more compared to using any other product.
While the pricing model isn't very clear on how usage is tracked, the initial cost and setup for using Kong Konnect are reasonable.
By automating highly technical aspects like model comparison, DataRobot enhances productivity and reduces project timelines from three months to less than one month.
DataRobot has positively impacted our organization in many ways. First, it has improved efficiency; tasks such as model testing, feature engineering, and predictions that used to take us days or weeks can now be accomplished in hours.
The automated machine learning and AI features of DataRobot have helped us build predictive models rapidly using hundreds of algorithms.
The documentation is excellent, and it includes a developer portal, which helps create a common distribution channel for APIs within and outside the enterprise.
When I mention scalability, it means that when we experience peak traffic, Kong made it easy for us to scale and spawn new machines.
The security features of Kong Konnect have helped my team mainly by allowing us to use auth and JWT for applications needing external identity provider authentications, such as LDAP or other authentication providers that need to be connected to back-end applications.
| Product | Mindshare (%) |
|---|---|
| Kong Konnect | 0.6% |
| DataRobot | 0.7% |
| Other | 98.7% |

| Company Size | Count |
|---|---|
| Small Business | 2 |
| Midsize Enterprise | 1 |
| Large Enterprise | 10 |
| Company Size | Count |
|---|---|
| Small Business | 6 |
| Midsize Enterprise | 2 |
| Large Enterprise | 3 |
DataRobot automates model building and deployment, simplifying MLOps with user-friendly interfaces. Its AutoML and feature engineering streamline model comparison, selection, and testing, enhancing efficiency and scalability.
DataRobot facilitates efficient integration with cloud systems and data sources, reducing manual workload, enhancing productivity, and empowering data-driven decision-making. Its strengths lie in automating complex modeling tasks and supporting multiple predictive models effectively. Users emphasize the need for better handling of large datasets, integration with orchestration tools, and more flexibility for custom code integration and advanced model tuning. They also seek improved support response times, transparent model processing, real-world documentation, and enhanced capabilities in generative AI and accuracy metrics.
What are the key features of DataRobot?DataRobot is adopted across industries like healthcare and education for creating and monitoring machine learning models. It accelerates development with GUI capabilities, aids data cleaning, and optimizes feature engineering and deployment. Organizations can predict behaviors, automate tasks, manage production models, and integrate into data science processes to improve data processing and maximize efficiency.
Kong Konnect facilitates efficient management and integration of APIs, providing a streamlined experience for developers to manage their services with high scalability.
Kong Konnect is a comprehensive platform tailored for API development and management. It offers an intuitive interface that simplifies the process of connecting, managing, and securing APIs. Organizations benefit from its scalable architecture, ensuring it meets diverse operational demands and optimizes service delivery, supporting a robust API ecosystem that aligns with modern development practices.
What are the key features of Kong Konnect?In tech industries, Kong Konnect is often implemented to advance cloud-native applications by enhancing API connectivity and security. Financial services utilize it to ensure compliance and secure data sharing. Telecommunications deploy it to handle high data throughput efficiently.
We monitor all AI Observability reviews to prevent fraudulent reviews and keep review quality high. We do not post reviews by company employees or direct competitors. We validate each review for authenticity via cross-reference with LinkedIn, and personal follow-up with the reviewer when necessary.