Kong Konnect vs SwaggerHub comparison

Kong and SmartBear are both solutions in the API Management category. Kong is ranked #29 with an average rating of 8.0, while SmartBear is ranked #14 with an average rating of 7.6. Kong holds a 0.8% mindshare in APIM, compared to SmartBear’s 1.4% mindshare. Additionally, 100% of Kong users are willing to recommend the solution, compared to 90% of SmartBear users who would recommend it.

Kong Konnect

Read 2 Kong Konnect reviews

346 Views
291 Comparison Views

100% willing to recommend

SwaggerHub

Read 10 SwaggerHub reviews

1,632 Views
1,215 Comparison Views

90% willing to recommend

Kong Konnect

SwaggerHub

Comparison Buyer's Guide

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Executive Summary

We performed a comparison between Kong Konnect and SwaggerHub based on real PeerSpot user reviews.

Find out in this report how the two API Management solutions compare in terms of features, pricing, service and support, easy of deployment, and ROI.

To learn more, read our detailed Kong Konnect vs. SwaggerHub Report (Updated: June 2025).

Buyer's Guide

Kong Konnect vs. SwaggerHub

June 2025

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Helped 857,028 peers since 2012

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Categories and Ranking

Kong Konnect

Ranking in API Management

29th

Average Rating

8.6

Reviews Sentiment

7.4

Number of Reviews

Ranking in other categories

No ranking in other categories

SwaggerHub

Ranking in API Management

14th

Average Rating

7.8

Reviews Sentiment

7.2

Number of Reviews

Ranking in other categories

No ranking in other categories

Mindshare comparison

As of June 2025, in the API Management category, the mindshare of Kong Konnect is 0.8%, up from 0.0% compared to the previous year. The mindshare of SwaggerHub is 1.4%, up from 1.4% compared to the previous year. It is calculated based on PeerSpot user engagement data.

API Management

Featured Reviews

Shahnawaz_Alam

Senior Software Engineer at Netenrich

Significant email security benefits combined with efficient spam filtering, yet cost hinders long-term use

The integration with our on-prem Exchange was very straightforward; the only thing we did was redirect all email traffic over Proofpoint, so Proofpoint did everything independently, and we were very happy. I am still receiving emails from Proofpoint's site. Not using it at the moment, but in the short term we will be tackling that portion of the product as well. We cannot provide feedback regarding Dynamics because we are not experienced enough at the moment; we have initiatives going on but did not get enough feedback from end users. Based on my overall experience with Proofpoint, considering the cost perspective, I would rate it a 7 out of 10.

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SwaminathanSubramanian

Director/Enterprise Solutions Architect, Technology Advisor at Kyndryl

Facilitating enterprise-wide API governance and management

Some areas of SwaggerHub that could be improved include the interface between the code editor and the visual editor, the integration with private APIs, which currently requires an upgraded account. The scalability also needs enhancement, as it becomes flaky under increased load. Additionally, the versioning management could be improved to be on par with source code management tools.

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Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Pros

"Technical support from Proofpoint was absolutely excellent."

"The documentation is excellent, and it includes a developer portal, which helps create a common distribution channel for APIs within and outside the enterprise."

"One of the best features of SwaggerHub is how it allows me to create APIs and control the evolution of APIs within an organization."

"It is quite a useful tool. It is quite good with the validation of the spec. It works quite well in terms of errors and conformity to the OpenAPI standard. It is better than Visual Studio Code in terms of editing."

"You can click & play and add the notation in a human-readable form. Spotlight is also very good in the graphical design of APIs."

"I rate the solution's stability a ten out of ten."

"The product's initial setup phase was easy and not at all difficult."

"The scalability is endless."

"It is a stable solution."

"The tool's most valuable feature is licensing."

More SwaggerHub pros

Cons

"Pricing was the issue as it becomes very expensive due to the nature of local circumstances."

"Kong Konnect's RBAC needs to evolve more, as they currently offer only one or two levels of RBAC in terms of organization and teams."

"Some areas of SwaggerHub that could be improved include the interface between the code editor and the visual editor, the integration with private APIs, which currently requires an upgraded account."

"The review process should be improved. There seem to be some gaps, at least for us, for the editing part because we would like to have a full request review mechanism. They support some comments, but it is really hard to manage those comments. We would like to use the full request. Therefore, we are now looking to integrate with repositories. It has integration with Bitbucket and GitHub, but we have some internal constraints, and we need to move some of the repositories to GitHub. Our source code is on-premise in Bitbucket, and it was a bit of a problem for us to integrate. Now we are transitioning our repositories to GitHub, and hopefully, we can enable the integration. This will probably solve the problem with the review and approval. Its customization should also be improved. There are limitations around the support for the developer portal. There should be more customization options for the website that you can use as a developer portal. Currently, it has only Swagger UI with minimal customization. You cannot actually add additional pages and documentation for explaining concepts and general things. That's why we have started to look around to see what other tools are doing. They should also allow tagging on the API. We would like to add some tagging on the API to reflect certain things. Currently, any metadata that you would like to have has to be a part of the spec. You cannot do anything else. It should also have support for Open API 3.1, which was released at the beginning of the year. It would be great to be able to switch to that."

"It has limited functionality...Unfortunately, some of its features are not what we need."

"More integration and usability with the cloud microservices would be nice"

"The scalability aspect of SwaggerHub can be improved. It becomes a bit unreliable when the load is increased and isn't up to par with expectations for scalability."

"It could be more intuitive compared to one of its competitors."

"SwaggerHub could be improved with better integration for tools."

"SwaggerHub's UI needs to be improved as it looks very old school."

More SwaggerHub cons

Pricing and Cost Advice

Information not available

"The tool is cheap."

"It has a yearly subscription, but I am not sure."

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Top Industries

By visitors reading reviews

Financial Services Firm

26%

Computer Software Company

15%

Insurance Company

11%

Manufacturing Company

Financial Services Firm

22%

Computer Software Company

14%

Retailer

Government

Company Size

By reviewers

Large Enterprise

Midsize Enterprise

Small Business

No data available

Questions from the Community

What is your experience regarding pricing and costs for Kong Konnect?

While the pricing model isn't very clear on how usage is tracked, the initial cost and setup for using Kong Konnect are reasonable.

See all answers

What needs improvement with Kong Konnect?

Kong Konnect's RBAC needs to evolve more, as they currently offer only one or two levels of RBAC in terms of organization and teams. Additionally, the licensing model could be simplified, especiall...

See all answers

What is your primary use case for Kong Konnect?

I use Kong Konnect ( /products/kong-konnect-reviews ) as an API Gateway or API management solution. I have several use cases, including securing internal APIs within Siemens network by deploying Ko...

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What do you like most about SwaggerHub?

The tool's most valuable feature is licensing.

See all answers

What needs improvement with SwaggerHub?

See all answers

What is your primary use case for SwaggerHub?

I started using SwaggerHub in its previous version, SmartMiner, with a tool called SoapUI. I used it to create mock web services to test web services and create test scripts and mock APIs. This usa...

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Comparisons

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Compared 6% of the time

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Compared 6% of the time

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Product Reports

Buyer's Guide

API Management

May 2025

Download Kong Konnect product report

Buyer's Guide

API Management

May 2025

Download SwaggerHub product report

Overview

Kong Konnect facilitates efficient management and integration of APIs, providing a streamlined experience for developers to manage their services with high scalability.

Kong Konnect is a comprehensive platform tailored for API development and management. It offers an intuitive interface that simplifies the process of connecting, managing, and securing APIs. Organizations benefit from its scalable architecture, ensuring it meets diverse operational demands and optimizes service delivery, supporting a robust API ecosystem that aligns with modern development practices.

What are the key features of Kong Konnect?

API Gateway: Efficiently handles routing, transformations, and more for effective API management.
Security Management: Includes authentication and traffic control to protect data.
Analytics and Monitoring: Provides insights into API usage and performance metrics.
Developer Portals: Offers customizable portals for developer engagement and onboarding.
Plugin Architecture: Extends functionality through a rich library of plugins.

What benefits or ROI should users expect?

Cost Efficiency: Reduces operational costs through streamlined API processes.
Scalability: Easily adapts to increased API traffic without performance losses.
Improved Security: Enhances data protection through advanced security features.
Enhanced Developer Productivity: Accelerates development timelines with easy-to-use tools.
Better User Engagement: Improves collaboration through robust developer support.

In tech industries, Kong Konnect is often implemented to advance cloud-native applications by enhancing API connectivity and security. Financial services utilize it to ensure compliance and secure data sharing. Telecommunications deploy it to handle high data throughput efficiently.

Kong

SwaggerHub is an integrated API Development platform, built for teams, that brings the core capabilities of the Swagger framework to design, build, document and deploy APIs. SwaggerHub enables development teams to collaborate and coordinate the entire lifecycle of an API with the flexibility to integrate with the toolset of your choice.

SmartBear

Sample Customers

Information Not Available

Sonic, Zuora, Woolworths, CrowdFlower

Buyer's Guide

Kong Konnect vs. SwaggerHub

June 2025

Free Report: Kong Konnect vs. SwaggerHub

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