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Kong Konnect vs SwaggerHub comparison

 

Comparison Buyer's Guide

Executive Summary

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

Kong Konnect
Ranking in API Management
24th
Average Rating
8.8
Reviews Sentiment
4.2
Number of Reviews
4
Ranking in other categories
AI Observability (20th)
SwaggerHub
Ranking in API Management
14th
Average Rating
7.8
Reviews Sentiment
6.1
Number of Reviews
12
Ranking in other categories
No ranking in other categories
 

Mindshare comparison

As of December 2025, in the API Management category, the mindshare of Kong Konnect is 1.0%, up from 0.3% compared to the previous year. The mindshare of SwaggerHub is 1.5%, up from 1.2% compared to the previous year. It is calculated based on PeerSpot user engagement data.
API Management Market Share Distribution
ProductMarket Share (%)
SwaggerHub1.5%
Kong Konnect1.0%
Other97.5%
API Management
 

Featured Reviews

SA
Senior Software Engineer at Netenrich
Significant email security benefits combined with efficient spam filtering, yet cost hinders long-term use
The integration with our on-prem Exchange was very straightforward; the only thing we did was redirect all email traffic over Proofpoint, so Proofpoint did everything independently, and we were very happy. I am still receiving emails from Proofpoint's site. Not using it at the moment, but in the short term we will be tackling that portion of the product as well. We cannot provide feedback regarding Dynamics because we are not experienced enough at the moment; we have initiatives going on but did not get enough feedback from end users. Based on my overall experience with Proofpoint, considering the cost perspective, I would rate it a 7 out of 10.
Manish Indupuri - PeerSpot reviewer
senior DevOps engineer at a tech services company with 10,001+ employees
Has streamlined API documentation and integration workflows across cross-functional teams
Documenting SwaggerHub has a standard and consistent structure of API definitions, and it automatically generates interactive documentation which helps the developers to understand everything. There are certain areas where SwaggerHub can go beyond here as formatting options for documentation pages are restricted, and the import and export options of API collections are complex in SwaggerHub. It provides various collaboration tools where we can work and do it. The strong validation against the API maintains conformity and reduces errors. That part is very great in SwaggerHub. Overall, scalability and stability-wise, it varies high compared to the competitors, but there are still certain areas where competitors are providing various customizations. SwaggerHub can understand those aspects and implement them as well. The complex import and export of API calls and collaborations can be challenging in SwaggerHub. If they can make it easier for us, that would be great. Their performance is degraded if there is too much load on the API. The customization and doc formatting options for documentation pages are restricted in SwaggerHub. A few of my teammates have complained that they find the UI unintuitive where it requires multiple clicks for simple tasks. SwaggerHub is a great tool, but these limitations can be addressed to make things better and easier.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"The documentation is excellent, and it includes a developer portal, which helps create a common distribution channel for APIs within and outside the enterprise."
"Technical support from Proofpoint was absolutely excellent."
"Kong Konnect has positively impacted our organization by securing our APIs, which is one of the main concerns for us, and securing our APIs has benefited our organization by improving compliance and reducing incidents."
"Their tech support is excellent; when I raise an incident or a support ticket, it gets answered in four hours."
"The product's initial setup phase was easy and not at all difficult."
"SwaggerHub has significantly improved how my organization designs, documents, and manages APIs, centralizing API management so that all API definitions are stored in one location, which makes it easy for stakeholders, developers, QA, DevOps, and products to access the latest version."
"The most valuable features are the collaboration between multiple teams and the control and distribution of specifications."
"It is quite a useful tool. It is quite good with the validation of the spec. It works quite well in terms of errors and conformity to the OpenAPI standard. It is better than Visual Studio Code in terms of editing."
"I rate the solution's stability a ten out of ten."
"SwaggerHub plays a crucial role in order to bring teams and automate things faster and also reduce the man-hours and increase the work efficiency."
"The tool's most valuable feature is licensing."
"You can click & play and add the notation in a human-readable form. Spotlight is also very good in the graphical design of APIs."
 

Cons

"When comparing documentation, Kong's documentation is not on par with Google, Amazon, or other cloud providers."
"Kong Konnect's RBAC needs to evolve more, as they currently offer only one or two levels of RBAC in terms of organization and teams."
"I wish Kong Konnect could improve by having a built-in notification system whenever any APIs get pinged so that we can receive alerts and send them to the developer."
"Pricing was the issue as it becomes very expensive due to the nature of local circumstances."
"The customization and doc formatting options for documentation pages are restricted in SwaggerHub."
"More integration and usability with the cloud microservices would be nice"
"We have to use additional tools to test APIs."
"SwaggerHub could be improved with better integration for tools."
"SwaggerHub's UI needs to be improved as it looks very old school."
"The review process should be improved. There seem to be some gaps, at least for us, for the editing part because we would like to have a full request review mechanism. They support some comments, but it is really hard to manage those comments. We would like to use the full request. Therefore, we are now looking to integrate with repositories. It has integration with Bitbucket and GitHub, but we have some internal constraints, and we need to move some of the repositories to GitHub. Our source code is on-premise in Bitbucket, and it was a bit of a problem for us to integrate. Now we are transitioning our repositories to GitHub, and hopefully, we can enable the integration. This will probably solve the problem with the review and approval. Its customization should also be improved. There are limitations around the support for the developer portal. There should be more customization options for the website that you can use as a developer portal. Currently, it has only Swagger UI with minimal customization. You cannot actually add additional pages and documentation for explaining concepts and general things. That's why we have started to look around to see what other tools are doing. They should also allow tagging on the API. We would like to add some tagging on the API to reflect certain things. Currently, any metadata that you would like to have has to be a part of the spec. You cannot do anything else. It should also have support for Open API 3.1, which was released at the beginning of the year. It would be great to be able to switch to that."
"It could be more intuitive compared to one of its competitors."
"The scalability aspect of SwaggerHub can be improved. It becomes a bit unreliable when the load is increased and isn't up to par with expectations for scalability."
 

Pricing and Cost Advice

Information not available
"It has a yearly subscription, but I am not sure."
"The tool is cheap."
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Top Industries

By visitors reading reviews
Financial Services Firm
17%
Outsourcing Company
13%
Computer Software Company
10%
Manufacturing Company
9%
Financial Services Firm
16%
Computer Software Company
11%
Manufacturing Company
8%
Retailer
6%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
No data available
By reviewers
Company SizeCount
Small Business3
Large Enterprise8
 

Questions from the Community

What is your experience regarding pricing and costs for Kong Konnect?
It is more suitable to purchase Kong license from Kong vendors, not from the cloud marketplace because the cloud marketplace has a limitation on the number of API services it supports. If the custo...
What needs improvement with Kong Konnect?
When comparing documentation, Kong's documentation is not on par with Google, Amazon, or other cloud providers. If a new person joins a team and wants to start using Kong's product and their associ...
What is your primary use case for Kong Konnect?
I have experience with both Apigee and Kong API Gateway. I have migrated from Apigee to Kong Konnect for organizations. I am working currently with Kong Konnect SaaS Enterprise, which is the SaaS v...
What needs improvement with SwaggerHub?
In SwaggerHub, I appreciate that it is a powerful platform for API design and collaboration, but currently, the access control is somewhat limited. I would love to see enhanced permissions allowing...
What is your primary use case for SwaggerHub?
I have worked for Arden University, University of Sheffield, and Nanyang Technological University. For those institutions, I used Amazon AppStream for backend validations. When working for Prolific...
What advice do you have for others considering SwaggerHub?
Based on my limited experience with SwaggerHub, I can share a few practical recommendations for implementing it effectively. Before onboarding multiple teams, it's important to define naming conven...
 

Overview

 

Sample Customers

Information Not Available
Sonic, Zuora, Woolworths, CrowdFlower
Find out what your peers are saying about Kong Konnect vs. SwaggerHub and other solutions. Updated: December 2025.
879,371 professionals have used our research since 2012.