No more typing reviews! Try our Samantha, our new voice AI agent.

Amazon API Gateway vs Kong Konnect comparison

 

Comparison Buyer's Guide

Executive Summary

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

ROI

Sentiment score
6.7
Amazon API Gateway offers significant ROI through cost savings, efficient management, and secure infrastructure, especially with usage-based payment.
Sentiment score
5.4
Kong Konnect boosted debugging efficiency, reducing costs and downtime, while enhancing API performance, deployment speed, and security management.
API Gateway saves time and secures my infrastructure, allowing effective deployment.
CTO at Atulya Abhinav Tech Private Limited
Time saved is a relevant metric; it used to take us a week, but now it takes us only a day.
Lead Software Engineer at a computer software company with 51-200 employees
I have seen a return on investment with Kong Konnect, as it helps manage security very well, allows for faster API deployments saving developer time, and reduces salary costs with better uptime and minimal downtime, thus preventing potential business loss.
Open Shift Engineer at Dhanyaayai enterprise private limited
Our debugging time during regression cycles reduced roughly by 25% to 30%, mainly because the gateway layer helped us quickly identify whether issues were coming from authentication policies, rate limiting, throttling, or the backend services.
Software Development Engineering Testing at HighLevel
 

Customer Service

Sentiment score
7.3
Amazon API Gateway support is prompt and effective, but opinions vary due to occasional delays and high costs.
Sentiment score
7.3
Kong Konnect is praised for excellent customer service, quick issue resolution, and high user satisfaction with responsive support.
Technical support is excellent, deserving a ten out of ten rating.
CTO at Atulya Abhinav Tech Private Limited
With the enterprise plan, there is a set SLA.
AWS Engineer at Abbott
Understanding the specific business context can be challenging, especially when using multiple accounts.
AWS Developer at a insurance company with 10,001+ employees
Technical support from Proofpoint was absolutely excellent.
Senior Software Engineer at Netenrich
When I raise an incident or a support ticket, it gets answered in four hours.
API Technical Architect at Independent API Consultant
They offer twenty-four-hour support with SLA-based response times.
Open Shift Engineer at Dhanyaayai enterprise private limited
 

Scalability Issues

Sentiment score
7.7
Amazon API Gateway provides excellent scalability, efficient autoscaling, and seamless AWS management for diverse projects and significant traffic handling.
Sentiment score
7.7
Kong Konnect excels in scalability for microservices, offering efficient traffic handling and flexible scaling in Kubernetes environments.
Amazon API Gateway exhibits satisfying scalability.
Director at Govology
If the business management agrees to scale out, it's easy and fast using coded infrastructure with Terraform scripts.
AWS Engineer at Abbott
In terms of scalability, you need to add components like CloudFront if it deals with static data.
AWS Developer at a insurance company with 10,001+ employees
It supports auto-scaling of gateway nodes, especially in cloud setups, which helps it adjust dynamically based on traffic spikes without manual intervention.
Software Development Engineering Testing at HighLevel
The platform is fully scalable, providing various ways to manage data planes or runtimes.
IT Soulutoin Expert at a tech vendor with 10,001+ employees
Kong Konnect's scalability is very high, handles growth well, and since it is a stateless gateway, it scales easily in Kubernetes using horizontal scaling.
Open Shift Engineer at Dhanyaayai enterprise private limited
 

Stability Issues

Sentiment score
8.6
Amazon API Gateway is highly reliable, hailed for its stability and 99.99% uptime, effectively handling high traffic.
Sentiment score
7.8
Kong Konnect is reliable for API-heavy environments, handling routing effectively with minimal disruptions and consistent performance.
Our applications are stable, owing partly to our architecture, which is spread across three regions.
AWS Engineer at Abbott
I would rate its stability as nine out of ten.
AWS Developer at a insurance company with 10,001+ employees
Amazon API Gateway has proven to be very stable, with a stability rating of ten out of ten.
AWS Cloud Consultant at a tech services company with 51-200 employees
Most of the time, the gateway handled routing and policies reliably, even during heavy regression cycles and heavy customer throughput.
Software Development Engineering Testing at HighLevel
It was very fast, and we did not experience any interruptions.
Senior Software Engineer at Netenrich
Kong Konnect is very stable with no issues regarding reliability in my experience.
Open Shift Engineer at Dhanyaayai enterprise private limited
 

Room For Improvement

Amazon API Gateway needs better pricing, support, interfaces, integration, security, and connectivity, plus improved analytics and debugging features.
Kong Konnect needs improved debugging tools, documentation, UI, RBAC, pricing, CI/CD integration, and beginner-friendly features.
A local version of the API Gateway would be beneficial for testing purposes without incurring extra costs.
AWS Cloud Consultant at a tech services company with 51-200 employees
The solution should include change data capture (CDC) features that will help reduce workload.
Director at Govology
At scale, it is expensive, and latency sometimes occurs.
CTO at Atulya Abhinav Tech Private Limited
A bit more granular and easily accessible logs would make troubleshooting faster.
Software Development Engineering Testing at HighLevel
The licensing model could be simplified, especially in how they charge and track usage.
IT Soulutoin Expert at a tech vendor with 10,001+ employees
When comparing documentation, Kong's documentation is not on par with Google, Amazon, or other cloud providers.
API Technical Architect at Independent API Consultant
 

Setup Cost

Amazon API Gateway offers variable pricing that can be costly compared to competitors, but remains cost-effective for many users.
Enterprise users have mixed reviews on Kong Konnect's pricing, citing initial appeal but potential high long-term costs.
However, my understanding is that it easily goes to $14,000 or $15,000 USD each month for each account, and we have several such accounts.
AWS Engineer at Abbott
It is a really cheap product, but if used incorrectly, it can become expensive.
DevOps Engineer/SRE - AWS at Lavoro autom inf e com ltda
It is expensive.
CTO at Atulya Abhinav Tech Private Limited
Pricing was the issue as it becomes very expensive due to the nature of local circumstances.
Senior Software Engineer at Netenrich
While the pricing model isn't very clear on how usage is tracked, the initial cost and setup for using Kong Konnect are reasonable.
IT Soulutoin Expert at a tech vendor with 10,001+ employees
I purchase it from Kong vendors, not from the cloud marketplace because the cloud marketplace has a limitation on the number of API services it supports.
API Technical Architect at Independent API Consultant
 

Valuable Features

Amazon API Gateway offers ease of management, strong security, AWS integration, and scalability, making it efficient for global API operations.
Kong Konnect offers centralized API management, analytics, and security, enhancing productivity with easy integration and scalable hybrid architecture.
works well for defining different states for different customers based on their purchase plans
AWS Developer at a insurance company with 10,001+ employees
A most valuable feature of Amazon API Gateway is how quickly we can connect to backend services and have APIs accessible from anywhere.
AWS Cloud Consultant at a tech services company with 51-200 employees
It handles security and other headaches, keeping our database and servers secure.
CTO at Atulya Abhinav Tech Private Limited
The documentation is excellent, and it includes a developer portal, which helps create a common distribution channel for APIs within and outside the enterprise.
IT Soulutoin Expert at a tech vendor with 10,001+ employees
When I mention scalability, it means that when we experience peak traffic, Kong made it easy for us to scale and spawn new machines.
Lead Software Engineer at a computer software company with 51-200 employees
The security features of Kong Konnect have helped my team mainly by allowing us to use auth and JWT for applications needing external identity provider authentications, such as LDAP or other authentication providers that need to be connected to back-end applications.
Open Shift Engineer at Dhanyaayai enterprise private limited
 

Categories and Ranking

Amazon API Gateway
Ranking in API Management
2nd
Average Rating
8.2
Reviews Sentiment
7.1
Number of Reviews
46
Ranking in other categories
No ranking in other categories
Kong Konnect
Ranking in API Management
14th
Average Rating
8.8
Reviews Sentiment
6.5
Number of Reviews
8
Ranking in other categories
AI Observability (17th)
 

Mindshare comparison

As of May 2026, in the API Management category, the mindshare of Amazon API Gateway is 10.3%, down from 12.9% compared to the previous year. The mindshare of Kong Konnect is 1.0%, up from 0.7% compared to the previous year. It is calculated based on PeerSpot user engagement data.
API Management Mindshare Distribution
ProductMindshare (%)
Amazon API Gateway10.3%
Kong Konnect1.0%
Other88.7%
API Management
 

Featured Reviews

PT
Architect at Birlasoft IndiaLtd.
Strong technical support and effective toolset improve workflow but setup process requires refinement
I have experience with Nintex and K2, but I do not have experience with Unqork. I am specialized in Microsoft products such as Power Automate and Power Apps. I have knowledge of Microsoft Intune and Defender, along with certain Azure components. I work for an organization as a presales architect, proposing solutions to customers. I am familiar with Microsoft Defender for Identity, for Business, and for IoT, though I haven't worked extensively on that. I have a conceptually good understanding of it. I'm mostly working on Microsoft collaboration tools, which include SharePoint and Power Platform tools. I have been dealing mostly with Microsoft, but also with other vendors. Regarding database services, we typically use SQL server services. We have not used Amazon RDS; typically, we use PostgreSQL or MySQL. On the Azure side, I work with Azure Database services including PostgreSQL, MySQL, and SQL Cosmos. I was previously working as an architect for U3Soft and am currently working with Birlasoft (B I R L A S O F T). My overall rating for Amazon API Gateway is 8 out of 10.
KajalSharma - PeerSpot reviewer
Software Development Engineering Testing at HighLevel
Centralized gateway testing has improved debugging speed and validates real-world API behavior
Kong Konnect requires some improvement, but overall the experience is quite positive. One thing I can think of currently is around debugging visibility. While I know that the analytics are helpful, sometimes getting very detailed request-level insights during failures, especially in CI runs, required additional digging. A bit more granular and easily accessible logs would make troubleshooting faster. Also, in some cases, configuration changes were not immediately intuitive to validate from a testing standpoint. Having better tooling or previews to simulate how a policy change would impact API behavior could be useful. Nothing major, but these kinds of improvements would make it even more efficient for teams, especially our teams, which heavily rely on automation and CI pipelines. Better integration visibility with CI/CD tools would make it easier to quickly correlate test failures and gateway behavior without switching between multiple dashboards. This should be improved.
report
Use our free recommendation engine to learn which API Management solutions are best for your needs.
893,244 professionals have used our research since 2012.
 

Top Industries

By visitors reading reviews
Financial Services Firm
14%
Manufacturing Company
10%
Computer Software Company
9%
Comms Service Provider
6%
Financial Services Firm
15%
Outsourcing Company
14%
Computer Software Company
10%
Manufacturing Company
9%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business13
Midsize Enterprise13
Large Enterprise21
By reviewers
Company SizeCount
Small Business5
Midsize Enterprise2
Large Enterprise2
 

Questions from the Community

Which is better - Apigee or Amazon API Gateway?
Amazon API Gateway is a platform that supports the creation and publication of API for web applications. The platform can support thousands of simultaneous API calls, and it provides monitoring, ma...
How does Mulesoft Anypoint API Manager compare with Amazon API Gateway?
I have found that Mulesoft Anypoint API Manager is the best integration tool out there for API management. It is easy to implement and learn; it provides several options for deployment, (including ...
Which is better - Azure API Management or Amazon API Gateway?
If you use Azure products, API Management is a great solution. It solves many of the problems of externalizing web services. For example, when you need versioning, establish a developer portal and ...
What is your experience regarding pricing and costs for Kong Konnect?
I do not have detailed information about the pricing, setup costs, and licensing for Kong Konnect, as these are managed by the sales teams.
What needs improvement with Kong Konnect?
Kong Konnect can be improved by enhancing documentation and increasing support, as token integration presents challenges and has implementation complexities that need addressing. I do not rate Kong...
What is your primary use case for Kong Konnect?
Kong Konnect serves as my main API Gateway for microservices, and it manages traffic between OpenShift and Kubernetes services, making it very helpful for monitoring API performance in my day-to-da...
 

Overview

 

Sample Customers

Autodesk, Fox Digital Consumer Group, iFlix, UK Driver and Vehicle Licensing Agency (DVLA), Miovision, Olympusat, PhotoVogue, Royale International Group, Veracode
Information Not Available
Find out what your peers are saying about Amazon API Gateway vs. Kong Konnect and other solutions. Updated: April 2026.
893,244 professionals have used our research since 2012.