

CyberArk Identity and Microsoft Entra Verified ID are competing products in the identity management space. While both have their strengths, Microsoft Entra stands out with its comprehensive identity verification features.
Features: CyberArk Identity excels in integration with tools, strong access control, and its ability to safeguard privileged accounts. It also supports robust single sign-on and multi-factor authentication. Microsoft Entra Verified ID focuses on comprehensive identity authentication, seamless integration with Active Directory, and effective fraud detection capabilities.
Room for Improvement: CyberArk Identity could enhance its cloud-native functionalities, streamline UI navigation, and improve initial deployment time for complex environments. Microsoft Entra Verified ID could refine its pricing model, enhance integration options outside of the Microsoft ecosystem, and reduce learning curve for first-time enterprise users.
Ease of Deployment and Customer Service: CyberArk Identity is noted for its straightforward deployment process and responsive customer support. Microsoft Entra Verified ID offers a cloud-based deployment model that enhances implementation speed, supported by extensive documentation and online resources.
Pricing and ROI: CyberArk Identity is competitively priced, providing a solid ROI for organizations focusing on security with clear cost structures. Microsoft Entra Verified ID has higher upfront costs, justified by its extensive feature set, yielding significant long-term ROI.
I have seen over 30% return on investment due to the improvement in operational efficiencies through automation, which enhances productivity.
We saw a positive ROI with Microsoft Entra Verified ID, mainly through reduced manual identity verification effort and faster onboarding workflows.
They resolved the problem immediately after I reported it, on the same day, within one hour.
They respond immediately when requests are raised, and they are always available for priority one tickets.
I received prompt responses and support, which I would rate as very good.
I have logged a few tickets and they were very supportive, coming online to fix whatever issue there was.
On a scale from one to ten, I would rate customer service and technical support for Microsoft Entra Verified ID a ten because I've never had any issue with technical support or had anyone come back to me with a bad experience.
Understanding how the product works and how the deployment is in our best interest ensures we do that right.
We can use it on different phones and computers, demonstrating its scalability.
When delving deep into the concepts, there is a lot to address and learn, especially when facing real-time scenarios.
You can scale it out pretty easily, and you can implement it very small.
Microsoft Entra Verified ID scales well for enterprise identity verification use cases because it is cloud-native and does not require heavy infrastructure management.
Microsoft Entra Verified ID scales pretty well with the growing needs of our organization.
Microsoft Entra Verified ID has the potential to scale as far and wide as we probably need it to.
We no longer have our data infiltrated by unauthorized persons, and tracking actions within the system has become very easy.
When you have it in the cloud, you have CyberArk every time you need it.
With a stable network, due to the redundant data centers across the globe, it is a lot easier to use as a SaaS solution.
The stability and reliability of Microsoft Entra Verified ID is very stable, as we haven't had any issues so far.
I have not experienced any downtime, crashes, or performance issues with Microsoft Entra Verified ID.
Microsoft Entra Verified ID has been stable overall for production use, especially within Microsoft-integrated environments.
It would be helpful if they released a generalized document for processes such as migration.
Integration or deployment is extremely difficult for CyberArk Identity.
There's a need to enhance network performance.
There seems to be some difficulty with hybrid implementations, especially in a country like Pakistan where most are transitioning to cloud but not fully migrating, instead opting for hybrid solutions.
One priority we would like Microsoft to address in Microsoft Entra Verified ID is simpler onboarding and lifecycle management for external identities at scale.
AI could be an area for continuous improvement or even pricing.
Regarding pricing, it can be quite a lot for small companies.
The pricing is acceptable.
If I am not going fully cloud, there are additional resources I will need to purchase, such as spinning more VMs or acquiring an HSM device to encrypt the vault.
My experience with pricing, setup cost, or licensing was fine; it was an expected process.
It impacts zero trust security strategies. It prevents lateral movements in the organization.
The two-factor authentication is very important, but the fact that every account is being regenerated every time we use it is the most important security feature for us.
It is the most powerful access management system.
The importance of having the Microsoft Entra Verified ID being cloud-based is because we don't need to maintain the server.
Microsoft Entra Verified ID has helped reduce fraud or impersonation attacks.
Microsoft Entra Verified ID has helped reduce fraud or impersonation attacks because if you are using a government-sanctioned ID, what is more secure than that?
| Product | Mindshare (%) |
|---|---|
| CyberArk Identity | 3.9% |
| Microsoft Entra Verified ID | 3.5% |
| Other | 92.6% |


| Company Size | Count |
|---|---|
| Small Business | 20 |
| Midsize Enterprise | 4 |
| Large Enterprise | 10 |
| Company Size | Count |
|---|---|
| Small Business | 5 |
| Midsize Enterprise | 3 |
| Large Enterprise | 4 |
CyberArk Identity is a versatile identity management solution suitable for a wide range of enterprises. It is designed to enhance enterprise security and improve user experience. Its focus on security, compliance, and operational efficiency, combined with positive user feedback, makes it a strong contender in the identity management space.
CyberArk Identity offers a robust suite of features to manage user identities and access privileges. It focuses on securing access to resources across various environments, including cloud and on-premises applications. Its capabilities include single sign-on (SSO), multi-factor authentication (MFA), lifecycle management, and privileged access management. These features are engineered to streamline access control, enhance security, and ensure compliance with regulatory standards.
According to our user interviews, CyberArk Identity is praised for its reliability and user-friendly interface. IT professionals highlight the ease of integration with existing systems, while business executives appreciate the visibility it provides into access and identity management across the organization. Users also commend the responsive customer support, which is crucial for enterprise-level solutions.
IT Professionals found that CyberArk Identity's focus on multi-layered security significantly reduced the risk of data breaches and unauthorized access. With a centralized dashboard and automation features, you can streamline identity and access management tasks, saving time and reducing complexity. Finally, it helps meet various compliance requirements.
Microsoft Entra Verified ID offers robust identity verification with enhanced MFA features, integrating seamlessly with Active Directory while reducing server maintenance and enhancing security.
Entra Verified ID is a cloud-based identity solution providing robust security and auditing. It enhances user authentication and fraud protection with features like Face Check and number matching for MFA, seamlessly integrating with Active Directory. Users experience improved anti-phishing measures and operational efficiencies without needing extensive personnel. Integrating easily into existing systems like Azure AD and Office 365, it suits organizations looking to streamline identity verification processes.
What are the key features of Microsoft Entra Verified ID?Microsoft Entra Verified ID is implemented across industries for user authentication and single sign-on in business applications. Organizations, including MSPs, utilize it for authentication in Office 365 and Azure, manage internal and guest accounts in the non-profit sector, and authenticate users with government-issued proof. It's also instrumental during client onboarding to Azure Cloud, ensuring secure and efficient identity verification.
We monitor all Customer Identity and Access Management (CIAM) reviews to prevent fraudulent reviews and keep review quality high. We do not post reviews by company employees or direct competitors. We validate each review for authenticity via cross-reference with LinkedIn, and personal follow-up with the reviewer when necessary.