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CTERA Enterprise File Services Platform vs Veeam Data Cloud for Microsoft 365 comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on May 11, 2025

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

ROI

Sentiment score
7.2
CTERA Enterprise File Services reduced costs and time, minimized manual storage, and eliminated SSD and alternative storage needs.
Sentiment score
6.8
Businesses find Veeam Data Cloud for Microsoft 365 crucial for preventing data loss and downtime, enhancing efficiency despite uncalculated ROI.
Adding SSD storage to Windows file servers is expensive, and we no longer need to back up those devices.
I am positive that CTERA has helped reduce the total cost of ownership by eliminating the need for manual storage management and reducing storage service processes.
For Office 365, Microsoft has already done a good job securing their own data center, so additional backup is basically just getting another copy for on-prem safety.
Veeam is a good investment in general.
 

Customer Service

Sentiment score
8.3
CTERA's platform provides responsive support, rated highly for proactive assistance and efficient issue resolution by knowledgeable agents.
Sentiment score
7.4
Veeam Data Cloud for Microsoft 365 offers responsive and proficient support with high satisfaction, but complex requests could improve.
They swiftly address concerns and take ownership of the call, providing a very satisfactory support experience.
High-priority issues are handled promptly.
I would rate their support a ten out of ten.
My customers have reported that when they open a ticket, even complex issues get resolved swiftly with a remote session.
I find Veeam's customer service and support to be excellent, rating them ten out of ten.
 

Scalability Issues

Sentiment score
8.3
CTERA's platform is scalable and easy to expand globally, though CPU and memory licensing constraints may pose challenges.
Sentiment score
7.4
Veeam Data Cloud for Microsoft 365 offers scalable, flexible cloud solutions enabling effortless user and storage expansion with minimal management.
If we need to upgrade CPU and memory, we should be able to do that without a license upgrade.
CTERA is a very scalable product, allowing us to grow.
It offers good scalability options, including vertical and outward scalability.
It is very scalable because all hosting is on the cloud backup.
Veeam Backup is quite scalable.
 

Stability Issues

Sentiment score
7.5
CTERA's platform faced initial bugs but improved over time, earning high stability ratings with reliable data access.
Sentiment score
8.1
Users praised Veeam Data Cloud for Microsoft 365's stability and reliability, noting minor bugs but overall high satisfaction.
It has been pretty stable since then.
We had things deployed for years, and we were suddenly getting cloud sync issues that were crashing our sites.
It is very stable and reliable.
I have not faced any issues impacting my operations or my customers' operations.
 

Room For Improvement

The CTERA platform needs improvements in monitoring, updates, UI, logging, and performance, while users value current features and support.
Veeam Data Cloud for Microsoft 365 needs improvements in backup features, user interface, pricing, scalability, and support services.
AI and automation features could enhance the platform, such as AI-powered search, predictive storage analytics, and intelligent alerts for proactive monitoring.
It would help to have a global single-pane-of-glass view of all my CTERA devices.
One suggested improvement for the CTERA Enterprise File Services Platform is the ability to distribute data across multiple active backend storage nodes rather than the current limitation of a single active node.
One area that needs improvement is the pricing of Veeam Backup, as it can be expensive at twenty-eight dollars per user for one year.
Veeam Data Cloud for Microsoft 365 can be improved by making it more affordable.
If one administrator wants to delete something in 365, another admin must approve it.
 

Setup Cost

CTERA offers cost-effective enterprise file services with flexible licensing, providing significant savings over EMC and Nasuni, especially in Israel.
Veeam Data Cloud for Microsoft 365 is reasonably priced per user, comparably competitive, with flexible annual or monthly subscriptions.
Unlike other solutions that require hardware purchases, CTERA offers software licensing with flexibility across multiple infrastructure providers.
CTERA's pricing seems to be on par with some of the other players, such as Nasuni and Azure.
I find the pricing reasonable.
Transitioning to a cloud solution was not cost-effective for us.
 

Valuable Features

CTERA excels in scalability, flexibility, data management, and protection, making it ideal for hybrid cloud and remote work environments.
Veeam Data Cloud for Microsoft 365 offers easy item-level recovery, strong integration, security, and supports eDiscovery for businesses.
As soon as something is written to the device, CTERA copies it to the cloud, where it's versioned with snapshots so we can recover it.
A vital advantage of this platform is its instantaneous recovery capability, allowing seamless access to a secondary gateway if the primary one fails.
It is a three-in-one solution for us. It is a file-sharing platform, an archiving solution, and also a backup solution.
The most valuable features of Veeam Backup for Microsoft 365 are its intuitive interface, ease of use, and unlimited capacity for backup and restore.
I have utilized the granular recovery options for recovery mailbox and OneDrive.
 

Categories and Ranking

CTERA Enterprise File Servi...
Ranking in Cloud Backup
11th
Average Rating
9.2
Reviews Sentiment
7.4
Number of Reviews
9
Ranking in other categories
File System Software (2nd), NAS (8th), Cloud Migration (7th), Cloud Storage (11th), Disaster Recovery (DR) Software (8th), Cloud Storage Gateways (2nd), Content Collaboration Platforms (10th)
Veeam Data Cloud for Micros...
Ranking in Cloud Backup
5th
Average Rating
8.0
Reviews Sentiment
7.1
Number of Reviews
70
Ranking in other categories
SaaS Backup (1st)
 

Mindshare comparison

As of July 2025, in the Cloud Backup category, the mindshare of CTERA Enterprise File Services Platform is 0.5%, up from 0.3% compared to the previous year. The mindshare of Veeam Data Cloud for Microsoft 365 is 4.9%, down from 6.9% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Cloud Backup
 

Featured Reviews

Igal Muginstein - PeerSpot reviewer
Offers flexibility, fast performance, and ransomware protection
The platform is releasing new features at a fast pace, which sometimes leads to version updates every three to six months. Although updates are generally not complex, it is challenging to stop the production environment during these updates, even if the downtime is just a few minutes. This is a common challenge across all NAS providers. From my perspective, the most important area for improvement is developing a method to perform updates without affecting customer production environments. Additionally, there are some cache size limitations that might become problematic for future use cases, though they don’t impact current applications. Collaboration for NFS and SMB protocols could also be enhanced. Although this issue isn't specific to CTERA, it is something we are working on together to improve. The quality of the versions has improved, but occasional issues still arise. All solutions face this challenge, but we hope to see a continued reduction in the number of bugs. That said, we haven't had any major production problems in the last four years, and we appreciate how responsive CTERA is to our issues. We engage in brainstorming sessions together, and we value this relationship.
Chong Khing  Lee - PeerSpot reviewer
Backup and recovery options integrate smoothly while affordability remains a challenge
My relationship with Veeam is that I am a reseller and system integrator. The support for both cloud-based and on-premises infrastructure from Veeam Data Cloud for Microsoft 365 impacts my data protection strategy because that's the reason we are using Veeam. Veeam is a platform that supports both on-prem and cloud. It's a single pane of glass that we can support both, which is one of the good reasons we are using Veeam. The key benefits my organization has experienced with Veeam's integration of SharePoint, OneDrive, Exchange, and Teams within its data protection framework are that single licensing is one of the things customers prefer to use because it's very easy for them to manage. I would rate Veeam Data Cloud for Microsoft 365 overall an eight on a scale from 1 to 10.
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Top Industries

By visitors reading reviews
Computer Software Company
69%
Financial Services Firm
4%
Educational Organization
4%
University
3%
Computer Software Company
17%
Comms Service Provider
7%
Manufacturing Company
7%
Construction Company
5%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
 

Questions from the Community

What is your experience regarding pricing and costs for CTERA Enterprise File Services Platform?
I am not directly involved in the pricing aspects, but I understand that CTERA's pricing is competitive and within industry standards.
What needs improvement with CTERA Enterprise File Services Platform?
One area for improvement is the migration tool, which at times does not work as designed, necessitating the use of alternative solutions like Robocopy. AI and automation features could enhance the ...
What is your primary use case for CTERA Enterprise File Services Platform?
We use it as a hosted cloud solution. We had initially tried Azure File Sync, but that did not work. Due to certain security concerns, I was tasked with researching alternatives. I evaluated severa...
How does AvePoint Cloud Backup compare with Veeam Backup for Office 365?
AvePoint Cloud Backup for MS Office 365 is a SaaS backup whose features include secure storage and unlimited and automated backups. The storage is saved in AvePoint’s Azure storage or it can also b...
What do you like most about Veeam Backup for Office 365?
The tool is easy to use and straightforward regarding restoration and creating backups. It's user-friendly, providing results and sending alerts when something goes wrong.
What is your experience regarding pricing and costs for Veeam Backup for Office 365?
The pricing for Veeam Backup is fair for our infrastructure when used solely for backup, yet transitioning to a cloud solution was not cost-effective for us.
 

Also Known As

No data available
Veeam Backup for Office 365, Veeam Backup for Microsoft Office 365
 

Interactive Demo

Demo not available
 

Overview

 

Sample Customers

McDonald's, WPP, US Navy, Gore, Festo, Stryker, Bezeq, PERI
Information Not Available
Find out what your peers are saying about CTERA Enterprise File Services Platform vs. Veeam Data Cloud for Microsoft 365 and other solutions. Updated: July 2025.
861,524 professionals have used our research since 2012.