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CrowdStrike Falcon Sandbox vs SentinelOne Singularity Complete comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Dec 3, 2024

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

ROI

Sentiment score
4.9
CrowdStrike Falcon Sandbox improves incident responses, yielding quick ROI and efficiency, likened to high-performance Ferrari-like value.
Sentiment score
7.3
SentinelOne Singularity Complete boosts security efficiency and reduces costs with ease of use, rich features, and fast response.
SentinelOne Singularity Complete has helped reduce my organization's mean time to detect by fifty percent.
Director, Infrastructure & Security at Dreamscape Companies
Since then, I have not faced any intrusions, which is one reason I chose SentinelOne over ESET.
Computer Technician at VILLE DE POINTE-CLAIRE
We have not faced any attacks since we implemented it.
Information Security Principal at a venture capital & private equity firm with 1,001-5,000 employees
 

Customer Service

Sentiment score
6.5
CrowdStrike Falcon Sandbox's customer service is fast and responsive, generally receiving positive feedback despite occasional support delays.
Sentiment score
7.2
SentinelOne Singularity Complete's customer support is praised for responsiveness, knowledge, and personalized service, despite some communication limitations.
They respond within two hours after I raise a support ticket.
Security Senior Engineer at a consultancy with 51-200 employees
If I would rate support on a scale of 0 to 10, with 10 being the best, I would give them nine points.
Presales Consultant at Cyber Knight Technologies FZ LLC
We repeatedly ask them to collect logs and analyze them before providing a solution via email.
IT Manager at Gigabit Technologies Pvt Ltd
We are using the automated email process for support, and they respond within an hour or two hours sometimes.
Computer Technician at VILLE DE POINTE-CLAIRE
A chat service would be beneficial.
Information Security Principal at a venture capital & private equity firm with 1,001-5,000 employees
The technical support from SentinelOne Singularity Complete is very active and good, with a strong knowledge base available online.
Cyber Consultant at a consultancy with 11-50 employees
 

Scalability Issues

Sentiment score
7.8
CrowdStrike Falcon Sandbox is scalable and effective for businesses of all sizes, though pricing may favor larger organizations.
Sentiment score
8.0
SentinelOne Singularity Complete offers scalable endpoint protection for all business sizes, ensuring seamless integration and minimal maintenance needs.
I would rate the scalability of the solution as very scalable, as it can support medium businesses, small businesses, and large enterprise businesses as well.
Presales Consultant at Cyber Knight Technologies FZ LLC
It's all auto-scale and auto-categorized, configuring automatically.
AGM IT Security at Page Industries Ltd
SentinelOne Singularity Complete is very scalable.
DGM. Technical Security at a tech services company with 10,001+ employees
My deployment is relatively small, and SentinelOne Singularity Complete works within those constraints.
Director, Information Technology at Premier Realty Group
 

Stability Issues

Sentiment score
7.7
CrowdStrike Falcon Sandbox is stable and reliable, rated around 8/10, with no significant user-reported client interaction issues.
Sentiment score
7.9
SentinelOne Singularity offers stable performance with minimal downtime, few disruptions, and low resource use, despite occasional minor issues.
This indicates room for improvement in stability when interacting with other solutions.
Director, Information Technology at Premier Realty Group
Initially, there were issues, particularly on the management side, but now the console is much more stable.
Information Security Principal at a venture capital & private equity firm with 1,001-5,000 employees
Everything is managed automatically, so there is no user interference needed for upgrades.
DGM. Technical Security at a tech services company with 10,001+ employees
 

Room For Improvement

CrowdStrike Falcon Sandbox needs UI enhancements, faster support, better integration, improved detection, and aesthetic reporting improvements for users.
SentinelOne Singularity Complete requires interface upgrades and improved functionality in reporting, support, pricing, and integration for better user experience.
While CrowdStrike is a powerful tool, the user interface is cluttered with many features, making it challenging to navigate.
Security Senior Engineer at a consultancy with 51-200 employees
When we push the agent from CrowdStrike Falcon Sandbox for mass deployment, the agent is not properly installed on the user end, leading to communication issues and agent corruption.
IT Manager at Gigabit Technologies Pvt Ltd
Additional integrations will be beneficial to cover the whole use cases.
Presales Consultant at Cyber Knight Technologies FZ LLC
The only thing that prevented the attack from succeeding was a free version of Malwarebytes.
Director, Information Technology at Premier Realty Group
Providing a single pane of visibility for the end user would be beneficial.
AGM IT Security at Page Industries Ltd
That seems to play a little havoc and can conflict with manual installs, causing issues where it wants to delete and reinstall the client.
Computer Technician at VILLE DE POINTE-CLAIRE
 

Setup Cost

CrowdStrike Falcon Sandbox is considered above mid-range in cost, with varying opinions on its value for enterprise users.
SentinelOne Singularity Complete offers competitive pricing, valued features, and discounts appealing to enterprise users despite higher costs.
Pricing is based on the number of endpoints and the features I need, operating on a usage-based cost structure.
Security Senior Engineer at a consultancy with 51-200 employees
I think it can be expensive, but it depends on the products.
IT- Manager at Orient Craft Ltd.
If you want protection, you have to pay the price.
Information Security Principal at a venture capital & private equity firm with 1,001-5,000 employees
There are other products that are less expensive, but I tell my clients that in security, they cannot cut corners or look for the cheapest solution.
President at a tech services company with 1-10 employees
Reputation and quality are important, but especially in today’s economy, price is a significant factor.
Security and Compliance at a outsourcing company with 1,001-5,000 employees
 

Valuable Features

CrowdStrike Falcon Sandbox offers efficient threat detection, multi-platform analysis, and real-time alerts, enhancing cybersecurity management and network visibility.
SentinelOne Singularity Complete offers AI-driven threat detection, rollback, comprehensive coverage, and efficient integration for robust endpoint security.
One of the key features is its policy-based notifications, which alert us to unauthorized actions.
Security Senior Engineer at a consultancy with 51-200 employees
This product is powerful in detection, which is the most important part because any customer wants a solution that detects what's happening.
Presales Consultant at Cyber Knight Technologies FZ LLC
I find the notifications and alerts received from CrowdStrike server to be invaluable.
Senior Consultant at Ernst & Young
I have an advanced app providing visibility of all my endpoints, which was not the case before.
AGM IT Security at Page Industries Ltd
SentinelOne has a feature to decommission automatically, which has been fantastic.
Computer Technician at VILLE DE POINTE-CLAIRE
There's also automation that gives my team free time, preventing them from having to look for every alert.
Network & Security Section Head/Digital Transformation at City Edge
 

Categories and Ranking

CrowdStrike Falcon Sandbox
Ranking in Anti-Malware Tools
11th
Average Rating
8.2
Reviews Sentiment
6.9
Number of Reviews
9
Ranking in other categories
No ranking in other categories
SentinelOne Singularity Com...
Ranking in Anti-Malware Tools
2nd
Average Rating
8.8
Reviews Sentiment
7.2
Number of Reviews
203
Ranking in other categories
Endpoint Protection Platform (EPP) (3rd), Endpoint Detection and Response (EDR) (2nd), Extended Detection and Response (XDR) (4th), AI Observability (4th)
 

Mindshare comparison

As of January 2026, in the Anti-Malware Tools category, the mindshare of CrowdStrike Falcon Sandbox is 1.5%, up from 1.2% compared to the previous year. The mindshare of SentinelOne Singularity Complete is 2.6%, down from 5.5% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Anti-Malware Tools Market Share Distribution
ProductMarket Share (%)
SentinelOne Singularity Complete2.6%
CrowdStrike Falcon Sandbox1.5%
Other95.9%
Anti-Malware Tools
 

Featured Reviews

PK
IT Manager at Gigabit Technologies Pvt Ltd
Praises the user-friendly interface but experiences frequent deployment challenges
The advantages of CrowdStrike Falcon Sandbox are if Falcon does not detect, it automatically sandboxes unknown detections and provides us with signatures to mitigate those detections.Behavioral monitoring detects when a user works on the same Excel and PDF files; if the solution finds unbehavioral detections in those files or temp files, it gets blocked.This is a cloud solution, and because of that, it's not our responsibility for maintenance since the CrowdStrike Falcon team automatically upgrades the solutions.There are no slowness issues from CrowdStrike Falcon Sandbox. This is a SaaS solution.
Daniel Giacomelli - PeerSpot reviewer
Security and Compliance at a outsourcing company with 1,001-5,000 employees
Strengthens cross-platform threat response while supporting audit compliance and log integration
The analytics and reporting can be a bit overwhelming. I love the dashboards, but I find that I need to better understand PowerQuery—specifically when to turn it on and off and its limitations. It's similar to SharePoint in that regard. As a former SharePoint instructor, I know it like the back of my hand. The best thing about SharePoint is that it can do whatever you want; the worst part is also that it can do whatever you want. You really need to know what you want before diving in. Most people usually have a good idea of what they need. SharePoint offers a lot out of the box, but you can customize it further if you wish. However, customization often requires hiring someone, which can be risky since you never know if it will work as intended. On the other hand, PowerQuery can help bridge some of those gaps within Singularity. The challenge arises when you want to incorporate what you've done into dashboards and charts, as there are limitations. For instance, I want more clickable drill-down options that allow me to filter on specific sections of the data, but that's currently not possible. It’s not to say that improvements won’t come in the future; it's just that it feels a bit early at this stage. Additionally, I find some navigation features frustrating, like the back button in certain contexts. For example, if you open PowerQuery from a chart, it doesn't open in a new window or tab. Clicking the back button takes you all the way back to the previous state, causing you to lose whatever progress you made. However, I'm actively providing this feedback to my partner, Pro Circular, through whom we access SentinelOne. They take our input seriously, and I've been sharing my observations. They have their own views but are addressing the issues I raise. It's good to see that suggestions occasionally lead to updates and improvements.
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Top Industries

By visitors reading reviews
Financial Services Firm
14%
Comms Service Provider
14%
Manufacturing Company
13%
Educational Organization
8%
Computer Software Company
13%
Manufacturing Company
9%
Financial Services Firm
8%
Government
6%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business5
Midsize Enterprise1
Large Enterprise3
By reviewers
Company SizeCount
Small Business87
Midsize Enterprise44
Large Enterprise76
 

Questions from the Community

What do you like most about CrowdStrike Falcon Sandbox?
I don't have any suggestions, because the solution is company-maintained and I believe the company is adopting every feature based on their needs and requirements.
What is your experience regarding pricing and costs for CrowdStrike Falcon Sandbox?
I am not sure if there is a financial benefit; maybe, maybe not, as we did not evaluate that aspect. I think it can be expensive, but it depends on the products.
What needs improvement with CrowdStrike Falcon Sandbox?
As for room for improvement, we can mention that maybe some additional integrations will be beneficial to cover the whole use cases.
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Also Known As

No data available
Sentinel Labs, SentinelOne Singularity
 

Overview

 

Sample Customers

Information Not Available
Havas, Flex, Estee Lauder, McKesson, Norfolk Southern, JetBlue, Norwegian airlines, TGI Friday, AVX, Fim Bank
Find out what your peers are saying about CrowdStrike Falcon Sandbox vs. SentinelOne Singularity Complete and other solutions. Updated: December 2025.
881,082 professionals have used our research since 2012.