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CrowdStrike Falcon Sandbox vs SentinelOne Singularity Complete comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Dec 3, 2024

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

ROI

Sentiment score
4.9
CrowdStrike Falcon Sandbox improves incident responses, yielding quick ROI and efficiency, likened to high-performance Ferrari-like value.
Sentiment score
7.0
SentinelOne Singularity Complete enhances ROI by improving threat prevention, reducing costs, and increasing efficiency in endpoint security management.
SentinelOne Singularity Complete has helped reduce my organization's mean time to detect by fifty percent.
Director, Infrastructure & Security at Dreamscape Companies
If I engage five engineers for this project and implement SentinelOne, then only one resource is needed to manage the dashboard and criticality alerts.
Business Head at Ivalue Infosolution
Since then, I have not faced any intrusions, which is one reason I chose SentinelOne over ESET.
Computer Technician at VILLE DE POINTE-CLAIRE
 

Customer Service

Sentiment score
6.5
CrowdStrike Falcon Sandbox's customer service is fast and responsive, generally receiving positive feedback despite occasional support delays.
Sentiment score
7.3
SentinelOne Singularity Complete's support is responsive and expert, though users face delays and limited live interactions for complex issues.
They respond within two hours after I raise a support ticket.
Security Senior Engineer at a consultancy with 51-200 employees
If I would rate support on a scale of 0 to 10, with 10 being the best, I would give them nine points.
Presales Consultant at Cyber Knight Technologies FZ LLC
We repeatedly ask them to collect logs and analyze them before providing a solution via email.
IT Manager at Gigabit Technologies Pvt Ltd
If we get stuck at midnight, any other TAC team will be in GMT or Europe or America, and they will assign our support engineer and suddenly schedule a call for us and resolve the issue.
Soc Analyst at Softcell Technologies Limited
We are using the automated email process for support, and they respond within an hour or two hours sometimes.
Computer Technician at VILLE DE POINTE-CLAIRE
A chat service would be beneficial.
Information Security Principal at a venture capital & private equity firm with 1,001-5,000 employees
 

Scalability Issues

Sentiment score
7.8
CrowdStrike Falcon Sandbox is scalable and effective for businesses of all sizes, though pricing may favor larger organizations.
Sentiment score
7.9
SentinelOne Singularity Complete offers seamless scalability and performance across environments with cloud-native foundations, centralized control, and easy licensing.
I would rate the scalability of the solution as very scalable, as it can support medium businesses, small businesses, and large enterprise businesses as well.
Presales Consultant at Cyber Knight Technologies FZ LLC
It's all auto-scale and auto-categorized, configuring automatically.
AGM IT Security at Page Industries Ltd
SentinelOne Singularity Complete is very scalable.
DGM. Technical Security at a tech services company with 10,001+ employees
SentinelOne Singularity Complete is very scalable for our needs.
Cyber Security Expert at Nestle
 

Stability Issues

Sentiment score
7.7
CrowdStrike Falcon Sandbox is stable and reliable, rated around 8/10, with no significant user-reported client interaction issues.
Sentiment score
7.9
SentinelOne Singularity Complete is reliable and efficient, with minor update issues, easily resolved initial challenges, and strong threat defense.
Even if the agent disconnects from our console, it will still protect the desktop or laptop.
Soc Analyst at Softcell Technologies Limited
We get real-time alerts that arrive as incidents occur.
IT Security Analyst at a tech consulting company with 11-50 employees
This indicates room for improvement in stability when interacting with other solutions.
Director, Information Technology at Premier Realty Group
 

Room For Improvement

CrowdStrike Falcon Sandbox needs UI enhancements, faster support, better integration, improved detection, and aesthetic reporting improvements for users.
Automation enhancements are needed for complexity, communication, user interface, customization, integration, support, documentation, and user navigation improvements.
While CrowdStrike is a powerful tool, the user interface is cluttered with many features, making it challenging to navigate.
Security Senior Engineer at a consultancy with 51-200 employees
When we push the agent from CrowdStrike Falcon Sandbox for mass deployment, the agent is not properly installed on the user end, leading to communication issues and agent corruption.
IT Manager at Gigabit Technologies Pvt Ltd
Additional integrations will be beneficial to cover the whole use cases.
Presales Consultant at Cyber Knight Technologies FZ LLC
The only thing that prevented the attack from succeeding was a free version of Malwarebytes.
Director, Information Technology at Premier Realty Group
SentinelOne Singularity Complete doesn't have data security solutions such as Forcepoint DLP or 48 layer; SentinelOne Singularity Complete doesn't have that DLP solution.
Soc Analyst at Softcell Technologies Limited
Providing a single pane of visibility for the end user would be beneficial.
AGM IT Security at Page Industries Ltd
 

Setup Cost

CrowdStrike Falcon Sandbox is considered above mid-range in cost, with varying opinions on its value for enterprise users.
SentinelOne Singularity Complete offers competitive, straightforward pricing with robust features, appealing to larger organizations despite being costlier than traditional solutions.
Pricing is based on the number of endpoints and the features I need, operating on a usage-based cost structure.
Security Senior Engineer at a consultancy with 51-200 employees
I think it can be expensive, but it depends on the products.
IT- Manager at Orient Craft Ltd.
If you want protection, you have to pay the price.
Information Security Principal at a venture capital & private equity firm with 1,001-5,000 employees
There are other products that are less expensive, but I tell my clients that in security, they cannot cut corners or look for the cheapest solution.
President at a tech services company with 1-10 employees
Reputation and quality are important, but especially in today’s economy, price is a significant factor.
Security and Compliance at a outsourcing company with 1,001-5,000 employees
 

Valuable Features

CrowdStrike Falcon Sandbox offers efficient threat detection, multi-platform analysis, and real-time alerts, enhancing cybersecurity management and network visibility.
SentinelOne Singularity Complete delivers AI-driven threat detection, seamless integration, minimal resource usage, and multi-OS support for enhanced security.
One of the key features is its policy-based notifications, which alert us to unauthorized actions.
Security Senior Engineer at a consultancy with 51-200 employees
This product is powerful in detection, which is the most important part because any customer wants a solution that detects what's happening.
Presales Consultant at Cyber Knight Technologies FZ LLC
I find the notifications and alerts received from CrowdStrike server to be invaluable.
Senior Consultant at Ernst & Young
I have an advanced app providing visibility of all my endpoints, which was not the case before.
AGM IT Security at Page Industries Ltd
SentinelOne has a feature to decommission automatically, which has been fantastic.
Computer Technician at VILLE DE POINTE-CLAIRE
There's also automation that gives my team free time, preventing them from having to look for every alert.
Network & Security Section Head/Digital Transformation at a government with 201-500 employees
 

Categories and Ranking

CrowdStrike Falcon Sandbox
Ranking in Anti-Malware Tools
10th
Average Rating
8.2
Reviews Sentiment
6.9
Number of Reviews
9
Ranking in other categories
No ranking in other categories
SentinelOne Singularity Com...
Ranking in Anti-Malware Tools
2nd
Average Rating
8.8
Reviews Sentiment
7.2
Number of Reviews
214
Ranking in other categories
Endpoint Protection Platform (EPP) (3rd), Endpoint Detection and Response (EDR) (2nd), Extended Detection and Response (XDR) (2nd), AI Observability (4th)
 

Mindshare comparison

As of March 2026, in the Anti-Malware Tools category, the mindshare of CrowdStrike Falcon Sandbox is 1.7%, up from 1.2% compared to the previous year. The mindshare of SentinelOne Singularity Complete is 2.6%, down from 5.1% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Anti-Malware Tools Mindshare Distribution
ProductMindshare (%)
SentinelOne Singularity Complete2.6%
CrowdStrike Falcon Sandbox1.7%
Other95.7%
Anti-Malware Tools
 

Featured Reviews

PankajKumar24 - PeerSpot reviewer
IT Manager at Gigabit Technologies Pvt Ltd
Praises the user-friendly interface but experiences frequent deployment challenges
The advantages of CrowdStrike Falcon Sandbox are if Falcon does not detect, it automatically sandboxes unknown detections and provides us with signatures to mitigate those detections.Behavioral monitoring detects when a user works on the same Excel and PDF files; if the solution finds unbehavioral detections in those files or temp files, it gets blocked.This is a cloud solution, and because of that, it's not our responsibility for maintenance since the CrowdStrike Falcon team automatically upgrades the solutions.There are no slowness issues from CrowdStrike Falcon Sandbox. This is a SaaS solution.
Vaibhav Mahendra Kolhe - PeerSpot reviewer
Soc Analyst at Softcell Technologies Limited
Automation has reduced alerts and freed the soc team to focus on faster incident response
Regarding mean time to respond, the improvements I see with SentinelOne Singularity Complete are that genuine files also get alerts. We are getting false positives, but we are also getting genuine true positive alerts. The improvement will be deep visibility because as I am using Splunk as a SIEM, I compare deep visibility with Splunk, but deep visibility has limited access with only a 14-day policy to retain logs. The improvement will be in overall policy management. The third point will be the complexity of policies. If we want some endpoints to use only USB or if we need to block USB on some points, the policy management is very complex. The fourth point will be that Mac OS and Linux don't have the rollback policy; that policy is only for Windows. These four points are improvements if SentinelOne Singularity Complete can address them. Data privacy and security when utilizing Purple AI is crucial for SentinelOne Singularity Complete, and SentinelOne Singularity Complete lacks in data security. Data security is very important in this world. In my organization, if we deploy SentinelOne Singularity Complete and we have integrated all the firewalls, all devices, and AWS devices to SentinelOne Singularity Complete, logs will be forwarded to SentinelOne Singularity Complete through SentinelOne Singularity Complete. However, SentinelOne Singularity Complete doesn't have data security solutions such as Forcepoint DLP or 48 layer; SentinelOne Singularity Complete doesn't have that DLP solution. From the data security point of view, SentinelOne Singularity Complete is not good.
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Top Industries

By visitors reading reviews
Financial Services Firm
14%
Manufacturing Company
13%
Comms Service Provider
12%
Educational Organization
7%
Computer Software Company
11%
Manufacturing Company
9%
Financial Services Firm
7%
Government
6%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business5
Midsize Enterprise1
Large Enterprise3
By reviewers
Company SizeCount
Small Business94
Midsize Enterprise48
Large Enterprise78
 

Questions from the Community

What is your experience regarding pricing and costs for CrowdStrike Falcon Sandbox?
I am not sure if there is a financial benefit; maybe, maybe not, as we did not evaluate that aspect. I think it can be expensive, but it depends on the products.
What needs improvement with CrowdStrike Falcon Sandbox?
As for room for improvement, we can mention that maybe some additional integrations will be beneficial to cover the whole use cases.
What is your primary use case for CrowdStrike Falcon Sandbox?
The major use case for CrowdStrike Falcon Sandbox is that we are using it with customers who need to check and validate the data the users are uploading to them, to check all the files and all the ...
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Also Known As

No data available
Sentinel Labs, SentinelOne Singularity
 

Overview

 

Sample Customers

Information Not Available
Havas, Flex, Estee Lauder, McKesson, Norfolk Southern, JetBlue, Norwegian airlines, TGI Friday, AVX, Fim Bank
Find out what your peers are saying about CrowdStrike Falcon Sandbox vs. SentinelOne Singularity Complete and other solutions. Updated: March 2026.
885,311 professionals have used our research since 2012.