Cross-Enterprise Application Performance Management vs Datadog comparison

Cross-Enterprise Applicatio...

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Executive SummaryUpdated on Apr 6, 2025

Datadog and Cross-Enterprise Application Performance Management compete in the monitoring solutions category. While Datadog shows positive aspects in pricing and support, Cross-Enterprise Application Performance Management stands out with its superior feature set.

Features: Datadog is known for its powerful integrations, customizable dashboards, and real-time analytics. Cross-Enterprise Application Performance Management offers advanced transaction tracing, automated root cause analysis, and comprehensive support for diverse environments, providing deeper insights into complex application landscapes.

Ease of Deployment and Customer Service: Datadog offers a straightforward deployment model and efficient support services, allowing for quick setup and resolution of issues. Cross-Enterprise Application Performance Management has a more complex deployment process but provides personalized customer service to address these complexities.

Pricing and ROI: Datadog presents a flexible pricing structure, enabling clients to optimize costs and showcases strong ROI through its analytics. Cross-Enterprise Application Performance Management, despite a higher initial cost, justifies this with its extensive features and long-term management benefits for diverse application infrastructures.

To learn more, read our detailed Cross-Enterprise Application Performance Management vs. Datadog Report (Updated: June 2025).

Cross-Enterprise Application Performance Management vs. Datadog

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Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Categories and Ranking

Cross-Enterprise Applicatio...

Ranking in Application Performance Monitoring (APM) and Observability

49th

Average Rating

6.6

Reviews Sentiment

6.5

Number of Reviews

Ranking in other categories

No ranking in other categories

Datadog

Ranking in Application Performance Monitoring (APM) and Observability

1st

Average Rating

8.6

Reviews Sentiment

7.1

Number of Reviews

187

Ranking in other categories

Network Monitoring Software (4th), IT Infrastructure Monitoring (2nd), Log Management (3rd), Container Monitoring (2nd), Cloud Monitoring Software (2nd), AIOps (1st), Cloud Security Posture Management (CSPM) (6th)

Mindshare comparison

As of June 2025, in the Application Performance Monitoring (APM) and Observability category, the mindshare of Cross-Enterprise Application Performance Management is 0.0%, up from 0.0% compared to the previous year. The mindshare of Datadog is 8.6%, down from 10.8% compared to the previous year. It is calculated based on PeerSpot user engagement data.

Application Performance Monitoring (APM) and Observability

Featured Reviews

Mohammed Shahpoup

Senior Deputy Manager, ITSM Architect at ICT Misr

Offers a great reporting experience, with much customization and flexibility in extracting reports but it can be more user-friendly

My experience indicates that it needs enhancements in the UI. We are in 2024, and the GUI doesn't meet current expectations for user interfaces or Excel integration. Mainly, CA Service Desk has such a bad user interface. All features and systems, like servers, should have a modern graphical user interface, but CA Service Desk remains classic and still uses a desktop-based interface. It doesn't add features easily; if you need additional functionality, you have to go through many steps. Competitors like ServiceNow, Micro Focus SMAX, and ManageEngine all have better user interfaces. This is the main solution that needs improvement. I am very satisfied with the modeling systems, the grid, and the existing features, except for the graphical user interface.

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Kevin Palmer

DevOps/Security Principal at Raken

Useful log aggregation and management with helpful metrics aggregation

Datadog provides us value in three major ways: First, Datadog provides best-in-class functionality in many, if not all, of the products to which we subscribe (infrastructure, APM, log management, serverless, synthetics, real user monitoring, DB monitoring). In my experience with other tools that provide similar functionality, Datadog provides the largest feature set with the most flexibility and the best performance. Second, Datadog allows us to access all of those services in one place. Having to learn and manage only one tool for all of those purposes is a major benefit. Third, Datadog provides significant connectivity between those services so that we can view, summarize, organize, translate and correlate our data with maximum effect. Not needing to manually integrate them to draw lines between those pieces of information is a huge time savings for us.

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Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Pros

"All solutions from Broadcom are very easy to install."

"The technical support and documentation are quite good."

"Datadog has given us near-live visibility across our entire cloud platform."

"The solution has offered increased visibility via logging APM, metrics, RUM, etc."

"The Datadog suite has allowed us to easily integrate log collection into all of our services and quickly detect unexpected changes in system data to declare security incidents."

"The ability to create custom dashboards has been incredibly useful, allowing us to visualize key metrics and KPIs in a way that makes sense for different teams and stakeholders."

"The agents feature in Datadog stands out as a valuable asset within our organization due to its robust functionality, versatility, and role in providing comprehensive monitoring and observability capabilities."

"The dashboards and the performance of the software have been great."

"Datadog's ability to group and visualize the servers and the data makes it relatively easy for the root cause analysis."

"We have been able to set very specific CPU and memory alerts, at the very base level, then we started to pull real business value, like 99th percentile response rates for our API calls."

More Datadog pros

Cons

"The UI could be better. When I look at the dashboard, for example, the information looks cluttered and unorganized."

"They lack support and presence in Egypt."

"I like the idea of monitoring on the go yet it seems the options are still a bit limited out of the box."

"It is far too easy to run up huge unexpected costs."

"We need more visibility into the error tracking dashboard."

"It can be overwhelming for new people as it has a lot of features."

"ECS could be improved by including more tutorials for beginners to reduce the barriers to entry."

"There is always room for improvement when dealing with cloud-based technologies. Mainly, I would say, it's just increasing our offerings to attract various other types of industries and businesses across more fields."

"I found the solution to be stable, I did not experience any bugs or glitches. However, some of the managing team did."

"While the documentation is very good, there are areas that need a lot of focus to pick up on the key details."

More Datadog cons

Pricing and Cost Advice

"I would rate the pricing a three out of ten, with ten being expensive. So, it is rather cheap."

"This solution is budget friendly."

"At my last company, we did see ROI, specifically around response time. We could get to mission critical things that were down and losing revenue on immediately. So, the product paid itself back."

"It is easy to run up a large bill, so become familiar with the cost of each piece of your bill and use the metrics they supply to estimate and monitor your bill."

"The pricing came up a bit compared to their competitors. It is not that the price has risen, but that the competitors have gone down. They keep adding more features that I would have expected to be baked in at a more nominal price. I have been increasingly dissatisfied with the pricing, but not enough to jump ship."

"I am not satisfied with its licensing. Its payment is based on the exported data, and there was an explosion of the data for three or four weeks. My customer was not alerted, and there was no way for them to see that there has been an explosion of data. They got a big invoice for one or two months. The pricing model of Datadog is based on the data. The customer was quite surprised about not being alerted about this explosion of data. They should provide some kind of alert when there is an increase in usage."

"Our licensing fees are paid on a monthly basis."

"My advice is to really keep an eye on your overage costs, as they can spiral really fast."

"Pricing seems reasonable. It depends on the size of your organization, the size of your infrastructure, and what portion of your overall business costs go toward infrastructure."

More Datadog pricing and cost advice

See which vendors are best for you

Use our free recommendation engine to learn which Application Performance Monitoring (APM) and Observability solutions are best for your needs.

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Top Industries

By visitors reading reviews

No data available

Educational Organization

18%

Computer Software Company

13%

Financial Services Firm

13%

Manufacturing Company

Company Size

By reviewers

Large Enterprise

Midsize Enterprise

Small Business

No data available

Questions from the Community

What is your experience regarding pricing and costs for Cross-Enterprise Application Performance Management?

I would rate the pricing a three out of ten, with ten being expensive. So, it is rather cheap. On a yearly basis, we pay $400,000. It is fixed, but it differs from year to year because we can add m...

What needs improvement with Cross-Enterprise Application Performance Management?

What is your primary use case for Cross-Enterprise Application Performance Management?

At our bank, we have two teams: * one for Network Operations Center (NOC) and * another for administration and innovation. I am the technical lead in administration. For daily basis, the NOC team u...

Any advice about APM solutions?

There are many factors and we know little about your requirements (size of org, technology stack, management systems, the scope of implementation). Our goal was to consolidate APM and infra monitor...

Datadog vs ELK: which one is good in terms of performance, cost and efficiency?

With Datadog, we have near-live visibility across our entire platform. We have seen APM metrics impacted several times lately using the dashboards we have created with Datadog; they are very good c...

Which would you choose - Datadog or Dynatrace?

Our organization ran comparison tests to determine whether the Datadog or Dynatrace network monitoring software was the better fit for us. We decided to go with Dynatrace. Dynatrace offers network ...

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Comparisons

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Azure Monitor vs Datadog

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AWS X-Ray vs Datadog

Compared 5% of the time

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New Relic vs Datadog

Compared 4% of the time

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Product Reports

Application Performance Monitoring (APM) and Observability

Download Cross-Enterprise Application Performance Management product report

Cross-Enterprise Application Performance Management report

Download Datadog product report

Also Known As

CA Cross-Enterprise Application Performance Management

No data available

Overview

CA Cross-Enterprise APM provides 24/7 monitoring of business transactions for complex application environments by monitoring the real-time performance of mainframe subsystems and providing CA Application Performance Management with this data on a single pane of glass.

Broadcom

Datadog is a comprehensive cloud monitoring platform designed to track performance, availability, and log aggregation for cloud resources like AWS, ECS, and Kubernetes. It offers robust tools for creating dashboards, observing user behavior, alerting, telemetry, security monitoring, and synthetic testing.

Datadog supports full observability across cloud providers and environments, enabling troubleshooting, error detection, and performance analysis to maintain system reliability. It offers detailed visualization of servers, integrates seamlessly with cloud providers like AWS, and provides powerful out-of-the-box dashboards and log analytics. Despite its strengths, users often note the need for better integration with other solutions and improved application-level insights. Common challenges include a complex pricing model, setup difficulties, and navigation issues. Users frequently mention the need for clearer documentation, faster loading times, enhanced error traceability, and better log management.

What are the key features of Datadog?

Graphs and Dashboards: Visualizes servers and infrastructure with customizable views.
Metrics: Offers deep insights into system performance and user behavior.
Log Management: Provides powerful analytics for logs and seamless log aggregation.
Unified Tagging: Facilitates organization and retrieval of metrics and logs.
APM and RUM: Enables application performance monitoring and real user monitoring for comprehensive insights.
Synthetic Testing: Allows the simulation of user interactions to test application performance.

What benefits and ROI should users look for in reviews?

System Reliability: Helps ensure uptime and performance across cloud environments.
Proactive Issue Resolution: Assists in identifying and resolving issues before they impact users.
Operational Efficiency: Streamlines monitoring and log management tasks.
Flexible Integrations: Adapts to various cloud services and infrastructure setups.
Real-Time Alerts: Provides timely notifications to address problems swiftly.

Datadog is implemented across different industries, from tech companies monitoring cloud applications to finance sectors ensuring transactional systems' performance. E-commerce platforms use Datadog to track and visualize user behavior and system health, while healthcare organizations utilize it for maintaining secure, compliant environments. Every implementation assists teams in customizing monitoring solutions specific to their industry's requirements.

Sample Customers

NIIT Technologies, Cetip Safeguards

Adobe, Samsung, facebook, HP Cloud Services, Electronic Arts, salesforce, Stanford University, CiTRIX, Chef, zendesk, Hearst Magazines, Spotify, mercardo libre, Slashdot, Ziff Davis, PBS, MLS, The Motley Fool, Politico, Barneby's

Cross-Enterprise Application Performance Management vs. Datadog