Cross-Enterprise Application Performance Management vs Datadog comparison

Cross-Enterprise Applicatio...

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Executive SummaryUpdated on Jul 13, 2025

Datadog and Cross-Enterprise Application Performance Management compete in application performance monitoring. Datadog offers comprehensive monitoring capabilities, providing an edge in integration and adaptability, while Cross-Enterprise Application Performance Management excels in detailed analytics for complex environments.

Features:Datadog includes real-time alerting, extensive integrations, and cloud monitoring suitable for dynamic environments. Cross-Enterprise Application Performance Management features detailed root-cause analysis, support for heterogeneous systems, and robustness for varied enterprise architectures.

Ease of Deployment and Customer Service:Datadog ensures a seamless deployment process with intuitive configuration and quick setup, coupled with efficient customer service. Cross-Enterprise Application Performance Management involves a more comprehensive deployment due to its advanced capabilities, supported by detailed support programs for large enterprises.

Pricing and ROI:Datadog offers a competitive pricing model with a strong return on investment, appealing to businesses of various sizes due to its low setup cost. Cross-Enterprise Application Performance Management typically requires a higher initial investment, justified by its robust features aimed at delivering long-term returns through improved performance analytics.

To learn more, read our detailed Cross-Enterprise Application Performance Management vs. Datadog Report (Updated: September 2025).

Cross-Enterprise Application Performance Management vs. Datadog

September 2025

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Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Categories and Ranking

Cross-Enterprise Applicatio...

Ranking in Application Performance Monitoring (APM) and Observability

50th

Average Rating

6.6

Reviews Sentiment

6.5

Number of Reviews

Ranking in other categories

No ranking in other categories

Datadog

Ranking in Application Performance Monitoring (APM) and Observability

1st

Average Rating

8.6

Reviews Sentiment

7.1

Number of Reviews

188

Ranking in other categories

Network Monitoring Software (4th), IT Infrastructure Monitoring (3rd), Log Management (4th), Container Monitoring (2nd), Cloud Monitoring Software (2nd), AIOps (1st), Cloud Security Posture Management (CSPM) (6th)

Mindshare comparison

As of October 2025, in the Application Performance Monitoring (APM) and Observability category, the mindshare of Cross-Enterprise Application Performance Management is 0.2%, up from 0.0% compared to the previous year. The mindshare of Datadog is 7.4%, down from 10.4% compared to the previous year. It is calculated based on PeerSpot user engagement data.

Application Performance Monitoring (APM) and Observability Market Share Distribution
Product	Market Share (%)
Datadog	7.4%
Cross-Enterprise Application Performance Management	0.2%
Other	92.4%

Application Performance Monitoring (APM) and Observability

Featured Reviews

Mohammed Shahpoup

Senior Deputy Manager, ITSM Architect at ICT Misr

Offers a great reporting experience, with much customization and flexibility in extracting reports but it can be more user-friendly

My experience indicates that it needs enhancements in the UI. We are in 2024, and the GUI doesn't meet current expectations for user interfaces or Excel integration. Mainly, CA Service Desk has such a bad user interface. All features and systems, like servers, should have a modern graphical user interface, but CA Service Desk remains classic and still uses a desktop-based interface. It doesn't add features easily; if you need additional functionality, you have to go through many steps. Competitors like ServiceNow, Micro Focus SMAX, and ManageEngine all have better user interfaces. This is the main solution that needs improvement. I am very satisfied with the modeling systems, the grid, and the existing features, except for the graphical user interface.

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reviewer820579

Senior Product Manager at Redfin Corp

Single pane of glass, easy to share dashboards, and good for monitoring

We've had some issues where we had Datadog automatically turned on in AWS regions that we weren't using, which incurred a small but steady cost that amounted to tens of thousands of dollars spent over a few weeks. I wish there was a global setting that lets an admin restrict which regions DD is turned on in as a default setup step. Sometimes, the APM service dashboard link isn't sharable. I click something in the service catalog, and on that service's APM default view, I try to share a link to that with a teammate, and they reach a blank or error screen. I wish there was more organization and detail in the suggestions when I use the query editor. I'm never quite sure when the autofill dropdown shows up if I'm seeing some custom tag or some default property, so I have to know exactly what I'm looking for in order to build a chart. It's hard to navigate and explore using the query autofill suggestions without knowing exactly what tag to look for. It's been a bit hard to understand how data gets sampled or how many data points a particular dashboard value is using. We've had questions over the RUM metrics that we see and we had to ask for help with how values are calculated, bin sizes, etc to get confidence in our data.

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Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Pros

"All solutions from Broadcom are very easy to install."

"The technical support and documentation are quite good."

"The application performance monitoring is pretty good."

"I have found some of the most valuable features to be the way things all come together that gives us a point of view that is useful. The panel is very beautiful and customizable."

"The many dozens of integrations that the solution brings out of the box are excellent."

"It has scaled great. I haven't run into any problems anywhere that I've used it. They have handled everything that we have needed them to."

"The server monitoring, service monitoring, and user session monitoring are extremely helpful, as they allow us to be alerted ahead of time of issues that users might experience."

"Datadog has given us near-live visibility across our entire cloud platform."

"The visibility into our network has allowed for quick diagnosis of failures, identification of underutilized or over-utilized resources, and allowed for cloud cost optimization opportunities."

"We have been impressed with the uptime and clean and light resource usage of the agents."

More Datadog pros

Cons

"They lack support and presence in Egypt."

"The UI could be better. When I look at the dashboard, for example, the information looks cluttered and unorganized."

"The solution needs to integrate AI tools."

"The logging could be improved in the future."

"I often have issues with the UI in my browser."

"The dashboard could be improved. It would be helpful to get a view of specific things that we need to monitor for our application."

"Datadog has a lot of features kind of cramped into one dashboard. It's quite hard to get around what feature does exactly what. There was a steep learning curve, trying to navigate through menus."

"If there were a more cost-effective manner of deploying the tool, we'd be more likely to adopt it more widely."

"Federated views for Datadog dashboards are critical as large companies utilize multiple instances of the product and cannot link the metrics or correlate the metrics together. This stunts the usage of Datadog."

"The more tools that they can build that allow you to run AWX playbooks, or other similar fixes, would benefit clients greatly."

More Datadog cons

Pricing and Cost Advice

"I would rate the pricing a three out of ten, with ten being expensive. So, it is rather cheap."

"Sometimes it's very hard to project how much it will cost for the monthly subscription for the next month when you add certain features. Having better visibility of the cost would give a better experience."

"It didn't scale well from the cost perspective. We had a custom package deal."

"The price is better than some competing products."

"This solution is budget friendly."

"The price of Datadog is reasonable. Other solutions are more expensive, such as AppDynamics."

"Licensing is based on the retention period of logs and metrics."

"The tool is open-source."

"The cost is high and this can be justified if the scale of the environment is big."

More Datadog pricing and cost advice

See which vendors are best for you

Use our free recommendation engine to learn which Application Performance Monitoring (APM) and Observability solutions are best for your needs.

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869,771 professionals have used our research since 2012.

Top Industries

By visitors reading reviews

No data available

Financial Services Firm

15%

Computer Software Company

14%

Manufacturing Company

Retailer

Company Size

By reviewers

Large Enterprise

Midsize Enterprise

Small Business

No data available

By reviewers
Company Size	Count
Small Business	78
Midsize Enterprise	42
Large Enterprise	82

Questions from the Community

What is your experience regarding pricing and costs for Cross-Enterprise Application Performance Management?

I would rate the pricing a three out of ten, with ten being expensive. So, it is rather cheap. On a yearly basis, we pay $400,000. It is fixed, but it differs from year to year because we can add m...

What needs improvement with Cross-Enterprise Application Performance Management?

What is your primary use case for Cross-Enterprise Application Performance Management?

At our bank, we have two teams: * one for Network Operations Center (NOC) and * another for administration and innovation. I am the technical lead in administration. For daily basis, the NOC team u...

Any advice about APM solutions?

There are many factors and we know little about your requirements (size of org, technology stack, management systems, the scope of implementation). Our goal was to consolidate APM and infra monitor...

Datadog vs ELK: which one is good in terms of performance, cost and efficiency?

With Datadog, we have near-live visibility across our entire platform. We have seen APM metrics impacted several times lately using the dashboards we have created with Datadog; they are very good c...

Which would you choose - Datadog or Dynatrace?

Our organization ran comparison tests to determine whether the Datadog or Dynatrace network monitoring software was the better fit for us. We decided to go with Dynatrace. Dynatrace offers network ...

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Comparisons

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AWS X-Ray vs Datadog

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Product Reports

Application Performance Monitoring (APM) and Observability

September 2025

Cross-Enterprise Application Performance Management report

Download Cross-Enterprise Application Performance Management product report

Download Datadog product report

October 2025

Also Known As

CA Cross-Enterprise Application Performance Management

No data available

Overview

CA Cross-Enterprise APM provides 24/7 monitoring of business transactions for complex application environments by monitoring the real-time performance of mainframe subsystems and providing CA Application Performance Management with this data on a single pane of glass.

Broadcom

Datadog integrates extensive monitoring solutions with features like customizable dashboards and real-time alerting, supporting efficient system management. Its seamless integration capabilities with tools like AWS and Slack make it a critical part of cloud infrastructure monitoring.

Datadog offers centralized logging and monitoring, making troubleshooting fast and efficient. It facilitates performance tracking in cloud environments such as AWS and Azure, utilizing tools like EC2 and APM for service management. Custom metrics and alerts improve the ability to respond to issues swiftly, while real-time tools enhance system responsiveness. However, users express the need for improved query performance, a more intuitive UI, and increased integration capabilities. Concerns about the pricing model's complexity have led to calls for greater transparency and control, and additional advanced customization options are sought. Datadog's implementation requires attention to these aspects, with enhanced documentation and onboarding recommended to reduce the learning curve.

What are Datadog's Key Features?

Sharable Dashboards: Facilitate collaboration with customizable, intuitive dashboards.
Extensive Integrations: Seamlessly connects with tools like Slack and AWS to support workflows.
APM and RUM: Provides deep insights into application performance and user interactions.
Real-Time Tools: Enables agile responses to system issues with real-time monitoring.
Unified Tagging and Visualization: Eases management of complex systems with simplified visualization.

What Benefits and ROI Should Users Look For?

Efficient Troubleshooting: Centralized logging speeds up the identification and resolution of issues.
Streamlined Workflows: Integrations with popular tools enhance operational efficiency.
Improved Observability: Comprehensive monitoring improves system reliability and performance.
Resource Optimization: Efficient microservices and container management leads to better cloud resource utilization.
Responsive Alerts: Customizable alerts ensure timely identification of critical issues.

In industries like finance and technology, Datadog is implemented for its monitoring capabilities across cloud architectures. Its ability to aggregate logs and provide a unified view enhances reliability in environments demanding high performance. By leveraging real-time insights and integration with platforms like AWS and Azure, organizations in these sectors efficiently manage their cloud infrastructures, ensuring optimal performance and proactive issue resolution.

Sample Customers

NIIT Technologies, Cetip Safeguards

Adobe, Samsung, facebook, HP Cloud Services, Electronic Arts, salesforce, Stanford University, CiTRIX, Chef, zendesk, Hearst Magazines, Spotify, mercardo libre, Slashdot, Ziff Davis, PBS, MLS, The Motley Fool, Politico, Barneby's