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Concentrix vs Interactive Intelligence IVR comparison

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Ranking
9th
out of 9 in IT Support Services
Views
0
Comparisons
0
Reviews
0
Average Words per Review
0
Rating
N/A
11th
out of 15 in IVR Systems
Views
33
Comparisons
24
Reviews
0
Average Words per Review
0
Rating
N/A
Comparisons
Also Known As
Convergys
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Concentrix
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Genesys
Overview
Concentrix is a leading global technology and services company specializing in customer experience solutions. Offering a diverse range of services, Concentrix supports businesses worldwide with customer service, including call center, email, and chat support, as well as technical support for troubleshooting issues. Additionally, Concentrix aids businesses in sales and lead generation while leveraging data analytics to provide valuable insights into customer behavior and enhance overall customer experience. With a focus on innovation and efficiency, Concentrix empowers businesses to thrive in today's competitive landscape.
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Sample Customers
DIRECTV
Americas Credit Union, Nowa Era, ING Bank, SJ Traffic Control, Western & Southern Life, Thomas Cook Northern Europe, Raiffeisen Bank, T-Mobile Austria, BOS Bank, mBank, Lasik MD, Allianz

Concentrix is ranked 9th in IT Support Services while Interactive Intelligence IVR is ranked 11th in IVR Systems. Concentrix is rated 0.0, while Interactive Intelligence IVR is rated 0.0. On the other hand, Concentrix is most compared with Nuance IVR and Voxeo Prophecy, whereas Interactive Intelligence IVR is most compared with .

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