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Interactive Intelligence IVR [EOL] Reviews

Vendor: Genesys
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    Interactive Intelligence IVR [EOL] mindshare

    As of August 2025, the mindshare of Interactive Intelligence IVR [EOL] in the IVR Systems category stands at 2.1%, up from 1.4% compared to the previous year, according to calculations based on PeerSpot user engagement data.
    IVR Systems Market Share Distribution
    ProductMarket Share (%)
    Interactive Intelligence IVR2.1%
    Nuance IVR27.0%
    Cisco Unified Contact Center Express15.3%
    Other55.599999999999994%
    IVR Systems

    Interactive Intelligence IVR [EOL] customers

    Americas Credit Union, Nowa Era, ING Bank, SJ Traffic Control, Western & Southern Life, Thomas Cook Northern Europe, Raiffeisen Bank, T-Mobile Austria, BOS Bank, mBank, Lasik MD, Allianz

    Related questions

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    When evaluating IVR Systems, what aspect do you think is the most important to look for?

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