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Concentrix vs Sykes Contact Management Outsourcing comparison

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Ranking
9th
out of 9 in IT Support Services
Views
0
Comparisons
0
Reviews
0
Average Words per Review
0
Rating
N/A
7th
out of 16 in Customer Management Contact Center Outsourcing
Views
84
Comparisons
55
Reviews
0
Average Words per Review
0
Rating
N/A
Comparisons
Also Known As
Convergys
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Concentrix
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Sykes
Overview
Concentrix is a leading global technology and services company specializing in customer experience solutions. Offering a diverse range of services, Concentrix supports businesses worldwide with customer service, including call center, email, and chat support, as well as technical support for troubleshooting issues. Additionally, Concentrix aids businesses in sales and lead generation while leveraging data analytics to provide valuable insights into customer behavior and enhance overall customer experience. With a focus on innovation and efficiency, Concentrix empowers businesses to thrive in today's competitive landscape.
Sykes Contact Management Outsourcing combines data, analytics, and technology to help identify high-value customers and able to strengthen existing customer relationships with up-selling and cross-selling experience.
Sample Customers
DIRECTV

Concentrix is ranked 9th in IT Support Services while Sykes Contact Management Outsourcing is ranked 7th in Customer Management Contact Center Outsourcing. Concentrix is rated 0.0, while Sykes Contact Management Outsourcing is rated 0.0. On the other hand, Concentrix is most compared with Nuance IVR and Voxeo Prophecy, whereas Sykes Contact Management Outsourcing is most compared with .

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