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Alorica Business Process Outsourcing (BPO) vs Foundever comparison

Alorica and Foundever are both solutions in the Customer Management Contact Center Outsourcing category. Alorica is ranked #7, while Foundever is ranked #1. Alorica holds a 4.3% mindshare in CMCC, compared to Foundever’s 18.5% mindshare.
Alorica Business Process Ou...
  • 160 Views
  • 130 Comparison Views
Foundever
  • 658 Views
  • 461 Comparison Views

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

Alorica Business Process Ou...
Ranking in Customer Management Contact Center Outsourcing
7th
Average Rating
0.0
Number of Reviews
0
Ranking in other categories
Order-to-Cash BPO Providers (8th)
Foundever
Ranking in Customer Management Contact Center Outsourcing
1st
Average Rating
0.0
Number of Reviews
0
Ranking in other categories
No ranking in other categories
 

Mindshare comparison

As of January 2026, in the Customer Management Contact Center Outsourcing category, the mindshare of Alorica Business Process Outsourcing (BPO) is 4.3%, up from 1.0% compared to the previous year. The mindshare of Foundever is 18.5%, down from 30.1% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Customer Management Contact Center Outsourcing Market Share Distribution
ProductMarket Share (%)
Foundever18.5%
Alorica Business Process Outsourcing (BPO)4.3%
Other77.2%
Customer Management Contact Center Outsourcing
 

Top Industries

By visitors reading reviews
No data available
Manufacturing Company
10%
Performing Arts
10%
Government
9%
Comms Service Provider
9%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
No data available
No data available
 

Comparisons

Alorica Contact Management Outsourcing vs Alorica Business Process Outsourcing (BPO) Logo
Alorica Contact Management Outsourcing vs Alorica Business Process Outsourcing (BPO)
Compared 48% of the time
More Alorica Business Process Outsourcing (BPO) Competitors
Teleperformance Contact Management Outsourcing vs Foundever Logo
Teleperformance Contact Management Outsourcing vs Foundever
Compared 31% of the time
Concentrix vs Foundever Logo
Concentrix vs Foundever
Compared 29% of the time
Stream Global Services Contact Management Outsourcing vs Foundever Logo
Stream Global Services Contact Management Outsourcing vs Foundever
Compared 10% of the time
TaskUs vs Foundever Logo
TaskUs vs Foundever
Compared 9% of the time
Sutherland Contact Management Outsourcing vs Foundever Logo
Sutherland Contact Management Outsourcing vs Foundever
Compared 5% of the time
More Foundever Competitors
 

Also Known As

NCO Order-to-Cash BPO, NCO Contact Management Outsourcing
Sitel Contact Management Outsourcing, Sykes Contact Management Outsourcing
 

Overview

Information not available
Alorica

We are a leading global outsourcing provider of customer experience management with 150 offices across 25 countries and more than 75,000 associates speaking 48 languages. Our contact center associates deliver more than 2.5 million unique customer experiences every day.

Foundever
 

Sample Customers

Public Utility Commission
Canadas largest communications company
See our list of best Customer Management Contact Center Outsourcing vendors.

We monitor all Customer Management Contact Center Outsourcing reviews to prevent fraudulent reviews and keep review quality high. We do not post reviews by company employees or direct competitors. We validate each review for authenticity via cross-reference with LinkedIn, and personal follow-up with the reviewer when necessary.