

Control-M and Okta Platform are leading contenders in automation and identity management respectively. Control-M offers superior scheduling and workflow integration, while Okta shines in user-friendly access control, making each platform advantageous in their respective domains.
Features: Control-M provides exceptional automation features with extensive configuration and integration capabilities, high availability, disaster recovery, and robust scheduling. Okta Platform excels in user-friendly identity management, offering efficient user provisioning and de-provisioning, adaptable MFA options, and comprehensive integration with numerous SaaS applications.
Room for Improvement: Control-M users request improvements in the GUI, performance, and cloud integration, along with enhanced security protocols and documentation. Okta Platform faces critiques over its high cost and complex pricing model. Users desire enhanced API robustness, more flexible MFA options, and better integration with on-premise solutions.
Ease of Deployment and Customer Service: Control-M primarily uses on-premises setups with some hybrid cloud capabilities, often needing robust technical support. Once deployed, customer service is comprehensive. Okta Platform predominantly utilizes cloud-based deployment, offering swift setups with minimal infrastructure hassle, though support experiences can be inconsistent.
Pricing and ROI: Both Control-M and Okta Platform are perceived as expensive. Control-M's pricing model based on job execution may be burdensome but offers significant ROI through efficiency gains. Okta, while costly, is competitively priced in certain scenarios, providing value through simplified identity management processes.
The main return on investment with Helix Control-M has been a reduction in downtime and minimization of manual interventions, which has improved our operational efficiency.
You can run a million batch jobs or tasks at night when all of your highly skilled people are at home sleeping.
By implementing automation tools, you can minimize human errors and improve efficiency.
We have our dashboard to log in via Okta Workforce Identity.
It has saved approximately 50 to 80 percent of our time.
We have seen a 60% reduction in password reset help desk tickets.
They quickly evolve with changing technology trends, easily adopt new features, and incorporate them into the product.
The support is accurate, and BMC is always ready to help with queries and complex incidents.
The technical support is very polite, helpful, and available 24/7.
They are very supportive; they just open a ticket, and they support us very professionally.
We had an issue a couple of years ago that was swiftly resolved by the support team, showing their efficiency.
We had an issue with the Okta Workforce Identity dashboard once in 2023 when we had an outage, but it recovered in a few minutes.
Our license doesn't limit our ability to configure Control-M as needed, allowing us to easily create new agents or environments.
I am paying for a top-end tool which rarely experiences issues, with most problems stemming from the applications being managed rather than the tooling itself.
It can absorb more workload wherever needed.
The scalability part of Okta Customer Identity is fine, there is no blocker and we can upgrade whenever we need.
Control-M itself is robust, and it would receive a rating of 10.
The downtime is higher compared to AWS.
The testing and development phases need to be more rigorous before releasing patches.
Okta Workforce Identity is a stable product.
There are no doubts regarding the stability of Okta Customer Identity.
They could provide more documentation and tutorials to make the initial setup easier to understand.
We've experienced main problems with MFTE where having one setup means when an error occurs, the entire service goes down.
Documentation should be maintained for all versions since they provided the application.
If there was a fingerprint option, then only the person who has already added their fingerprint on their mobile phone could access it.
Since we started using it in 2019, we have observed numerous enhancements to increase security.
Integration with Active Directory servers, Cisco routers, and switches is not currently available.
The licensing cost is very high, and they often consider switching to IBM Workload Scheduler or other options.
Control-M tends to be more expensive compared to other solutions, but users get great value from it.
Control-M is among the highest-priced solutions in the market.
Despite the cost, it's cheaper than the potential financial loss from a security breach.
Okta Customer Identity is considered cheaper compared to other tools in the market, such as IBM and CyberArk products.
The price of Okta Customer Identity is acceptable.
Automation is more advanced, deployment is fast, and version control has been simplified.
The user interface is comprehensive and lets me view all my jobs on one page, monitor everything, and access the job history.
If I have a staff that operates Control-M on Windows Server, they will easily pick it up if they need to run it on Unix or mainframes. It's the same interface, saving time and improving efficiency.
One of its most valuable features is its easy integration with various applications through its extensive application directory, offering hundreds or thousands of applications ready to configure.
It offers around eight thousand five hundred out-of-the-box connectors, providing an edge over other tools.
For the end user, it is beneficial as they do not have to remember a password or keep the password on a post-it for different applications; they just authenticate once to access several services and service providers.
| Product | Market Share (%) |
|---|---|
| Control-M | 4.5% |
| Okta Platform | 16.3% |
| Other | 79.2% |

| Company Size | Count |
|---|---|
| Small Business | 37 |
| Midsize Enterprise | 23 |
| Large Enterprise | 140 |
| Company Size | Count |
|---|---|
| Small Business | 36 |
| Midsize Enterprise | 21 |
| Large Enterprise | 44 |
Control-M SaaS by BMC is tailored for growing teams, offering essential orchestration for managing hybrid cloud workflows starting at $29,000 annually.
Control-M integrates automation, orchestration, and a user-friendly interface to streamline workflows across banking, DevOps, and cloud environments. Key modules like Managed File Transfer and cross-platform support simplify job monitoring, while Batch Impact Manager enhances scheduling. Despite its capabilities, improvements in output analysis, reporting customization, offline access, and API integration are desired by users.
What are Control-M's key features?Control-M is implemented in industries such as finance and enterprise operations, aiding in automating batch processing across platforms like SAP and Teradata. It integrates with secure file transfers, ERP systems, and databases, whether deployed on-premises or cloud, ensuring seamless operation optimization.
Okta Platform provides comprehensive identity and access management, featuring Active Directory Sync, user management, and app auto-provisioning. It ensures security through single sign-on and adaptive multi-factor authentication.
Okta Platform offers advanced integration capabilities, allowing seamless connection with in-house and cloud applications. Security features are robust, incorporating multi-factor authentication and SSO to prevent unauthorized access. Users benefit from its ease of use and the ability to integrate and manage numerous applications effectively. While generally praised, users note areas for improvement, such as high costs and complex setups. Better integrations with on-premises systems and third-party tools are desired along with enhanced error logging and reporting features.
What are Okta's key features?Companies across industries implement Okta to secure user authentication and streamline onboarding processes. It supports access management for both on-premises and cloud applications, synchronizing directories and facilitating SaaS services. Organizations benefit from reduced credential management complexity and improved IT infrastructure compliance.
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