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Control-M vs Jitterbit Harmony comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Mar 9, 2025

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

ROI

Sentiment score
7.4
Control-M reduces long-term costs through automation, efficiency, better resource management, and enhanced integration, leading to workforce optimization.
Sentiment score
7.2
Jitterbit Harmony improves data integration efficiency, reduces costs, automates tasks, requires less training, and enhances performance, providing high ROI.
The main return on investment with Helix Control-M has been a reduction in downtime and minimization of manual interventions, which has improved our operational efficiency.
You can run a million batch jobs or tasks at night when all of your highly skilled people are at home sleeping.
It has reduced the total cost of ownership by 30% to 40%.
 

Customer Service

Sentiment score
7.4
Control-M technical support is praised for responsiveness and expertise, despite rare criticisms for slow ticket processing and response delays.
Sentiment score
8.8
Customers commend Jitterbit Harmony support for its responsive, efficient service, detailed guidance, knowledgeable staff, and extensive resources.
If something fails at 3 AM in the morning, you need to fix it and get it back up and working really quickly.
The technical support is very polite, helpful, and available 24/7.
Solutions are available on the web.
 

Scalability Issues

Sentiment score
7.7
Control-M efficiently scales with minimal issues, handling extensive workloads, though resource enhancement is necessary for optimal cloud integration.
Sentiment score
7.8
Users find Jitterbit Harmony reliable and efficient, with smooth implementation and consistent performance for expanding data integration needs.
I would rate it a nine out of ten for scalability.
It can absorb more workload wherever needed.
As the workload on Control-M increases, its scalability is much higher.
 

Stability Issues

Sentiment score
7.7
Control-M is stable and reliable, efficiently handling large workloads with regular updates and minimal disruptions.
Sentiment score
6.3
Users praise Jitterbit Harmony for its stability, reliability, ability to handle large data, and strong support, boosting user confidence.
The downtime is higher compared to AWS.
The stability of the Helix Control-M solution is good.
 

Room For Improvement

Control-M users desire enhanced features, integration, reduced costs, seamless upgrades, better customization, and improved support and documentation.
Users find Jitterbit Harmony needing faster processing, improved support, better integration, stability, clearer documentation, competitive pricing, simpler setup, and regular updates.
They could provide more documentation and tutorials to make the initial setup easier to understand.
There should be an automation system for developers to set it up more easily and quickly.
What they've done about scheduling, other people are still trying to figure out.
 

Setup Cost

Control-M's high pricing suits enterprises needing robust automation, but challenges smaller organizations with complexity and additional feature costs.
Jitterbit Harmony provides flexible and cost-effective pricing for different integration needs, requiring direct consultation for customized quotes.
Pricing is generally affordable, though some features cost a bit more.
The best cell phone will always be more expensive.
The pricing is moderate, not too low or too high compared to other solutions.
 

Valuable Features

Control-M excels in automation, integration, and user interface, enhancing workflow management with scheduling, file transfer, and API capabilities.
Users praise Jitterbit Harmony's intuitive interface, powerful integration, seamless connectivity, drag-and-drop function, real-time sync, and pre-built connectors.
The user interface is comprehensive and lets me view all my jobs on one page, monitor everything, and access the job history.
Automation is more advanced, deployment is fast, and version control has been simplified.
It is integrated into our CI/CD pipeline.
 

Categories and Ranking

Control-M
Ranking in Workload Automation
1st
Average Rating
8.8
Reviews Sentiment
7.0
Number of Reviews
121
Ranking in other categories
Process Automation (3rd), Managed File Transfer (MFT) (4th)
Jitterbit Harmony
Ranking in Workload Automation
18th
Average Rating
8.6
Reviews Sentiment
7.3
Number of Reviews
13
Ranking in other categories
Data Integration (32nd), Cloud Data Integration (18th), Integration Platform as a Service (iPaaS) (14th)
 

Mindshare comparison

As of May 2025, in the Workload Automation category, the mindshare of Control-M is 21.8%, down from 26.1% compared to the previous year. The mindshare of Jitterbit Harmony is 0.2%, down from 0.2% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Workload Automation
 

Featured Reviews

Pedro Fuentes - PeerSpot reviewer
Cost-effective, excellent support, and centralized access and control
They have a department that handles requests for enhancements. I talked to Control-M guys back in October or November when they had a gathering here in Atlanta. We talked about not being able to go back in history in Helix Control-M for more than two weeks. We submitted a request for enhancement. They told us that they are working on it, and they are thinking of expanding that to 30 days. We would like to see it expand to 90 days, but they are working on it. In Control-M, we were able to go back 180 days, but that was on-prem. The storage of that data was on our own servers. We know that storage is money, and we do not expect them to store that much of the data, but at least 30 to 60 days seem proper.
Mohamed Abd Kader - PeerSpot reviewer
An easy-to-setup solution with good stability
We use Jitterbit to connect cloud solutions with our on-premises ERP system We connect cloud solutions to our on-premise ERP system easily using Jitterbit. It is its most valuable feature.  The solution's API management capabilities need improvement. We have been using the solution for almost…
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Top Industries

By visitors reading reviews
Financial Services Firm
28%
Computer Software Company
13%
Manufacturing Company
8%
Retailer
6%
Computer Software Company
19%
Financial Services Firm
15%
Manufacturing Company
9%
Comms Service Provider
7%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
 

Questions from the Community

How does Control-M compare with AutoSys Workload Automation?
Control-M acts as a single, centralized interface for monitoring and managing all batch processes, which is helpful because nothing gets left unattended since it is all visible in one place, and th...
What do you like most about Control-M?
First of all, the shift from manual to automation has been valuable. We have a tool that can automate.
What is your experience regarding pricing and costs for Jitterbit Harmony Platform?
The solution's cost is mid-ranged compared to other vendors. I rate its pricing a six out of ten.
What needs improvement with Jitterbit Harmony Platform?
The solution's API management capabilities need improvement.
 

Also Known As

Control M
Jitterbit, Jitterbit Harmony
 

Overview

 

Sample Customers

CARFAX, Tampa General Hospital, Navistar, Amadeus, Raymond James, Railinc
LA Metro, Mophie, Club Auto, University of Miami, Exostar, Dialog Direct, Avero, Greenpoint Technologies, Berklee Online, Odyssey, KeyedIn Solutions, Swish Maintenance, SPP Pumps Limited, Talent Plus, Ricoh Canada, Televerde, Reed Construction Data, Sika US, Sunkist Growers
Find out what your peers are saying about Control-M vs. Jitterbit Harmony and other solutions. Updated: April 2025.
850,028 professionals have used our research since 2012.