Try our new research platform with insights from 80,000+ expert users

ConnectWise RMM vs Opsview comparison

 

Comparison Buyer's Guide

Executive Summary

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

ROI

Sentiment score
7.3
ConnectWise RMM enhances efficiency and IT management by automating tasks, reducing downtime, and enabling easy software deployment and remote access.
Sentiment score
5.5
Opsview improves SLA performance, reduces network disruptions, and optimizes resources with minimal operational effort, enhancing overall efficiency.
It saves probably more than 50% of the time that would have been required, likely around 75%.
Manager, Technical Team at Expert It Solutions Alberta
 

Customer Service

Sentiment score
8.3
ConnectWise RMM's support is praised for its 24/7 availability and expertise, though some experience remote communication issues.
Sentiment score
7.8
Opsview's support is praised for responsiveness, knowledge, proactive staff, effective communication, and clear implementation assistance, despite occasional concerns.
I rate their support and customer service with ConnectWise as good, as their support team is quick to answer chat requests.
Manager, Technical Team at Expert It Solutions Alberta
 

Scalability Issues

Sentiment score
8.2
ConnectWise RMM offers scalable SaaS solutions, efficiently managing diverse environments and thousands of endpoints for flexible client requirements.
Sentiment score
7.1
Opsview scales well, with most users easily managing growth and minimal resource-related challenges during expansion.
 

Stability Issues

Sentiment score
9.1
ConnectWise RMM is highly praised for stability, with reliable agents and minimal maintenance, often rated ten out of ten.
Sentiment score
7.6
Opsview is generally stable and low maintenance, with rare upgrade issues and slowdowns due to MySQL dependence.
 

Room For Improvement

ConnectWise RMM needs better automation, customizable dashboards, and improved query flexibility, with reasonable pricing but room for enhancement.
Opsview requires API upgrades, better graphing, enhanced usability, improved scalability, and refined integrations, while addressing pricing and processing issues.
The pricing for ConnectWise RMM is reasonable.
Manager, Technical Team at Expert It Solutions Alberta
Grafana does have features that I think my current solution lacks, such as better performance reporting.
Partner Technical Support & Escalation Manager at a tech vendor with 51-200 employees
 

Setup Cost

ConnectWise RMM provides flexible pricing, with costs starting at $2.50 per endpoint, including valuable NOC and help desk services.
Opsview offers competitive pricing with negotiable discounts, comprehensive licensing, and valuable features, recommended for enterprise use.
 

Valuable Features

ConnectWise RMM enhances efficiency with robust patch management, remote access, automation, and intuitive integration for comprehensive network visibility.
Opsview offers easy configuration, user-friendly GUI, robust alerting, scalability, automation, and integration, enhancing monitoring and incident response.
The ability to do deployments through ConnectWise RMM's scripting features allows us to deploy new software or monitor the status of antivirus or system protection software, presenting another measurable benefit for us regarding ROI.
Manager, Technical Team at Expert It Solutions Alberta
Opsview's alerting capabilities are very helpful, and they positively impact our incident response times.
Partner Technical Support & Escalation Manager at a tech vendor with 51-200 employees
 

Categories and Ranking

ConnectWise RMM
Ranking in Network Monitoring Software
67th
Ranking in Server Monitoring
22nd
Ranking in IT Infrastructure Monitoring
48th
Ranking in Cloud Monitoring Software
38th
Average Rating
8.2
Reviews Sentiment
8.2
Number of Reviews
6
Ranking in other categories
IT Alerting and Incident Management (15th), Remote Monitoring and Management (RMM) (6th), Patch Management (23rd), Unified Endpoint Management (UEM) (19th)
Opsview
Ranking in Network Monitoring Software
57th
Ranking in Server Monitoring
21st
Ranking in IT Infrastructure Monitoring
44th
Ranking in Cloud Monitoring Software
34th
Average Rating
8.6
Reviews Sentiment
7.1
Number of Reviews
25
Ranking in other categories
No ranking in other categories
 

Mindshare comparison

As of January 2026, in the Server Monitoring category, the mindshare of ConnectWise RMM is 0.7%, up from 0.2% compared to the previous year. The mindshare of Opsview is 1.2%, up from 0.5% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Server Monitoring Market Share Distribution
ProductMarket Share (%)
Opsview1.2%
ConnectWise RMM0.7%
Other98.1%
Server Monitoring
 

Featured Reviews

DH
Manager, Technical Team at Expert It Solutions Alberta
Automation tools improve management efficiency, though migration process is time-consuming and support could be more knowledgeable
The best features of ConnectWise RMM are the automation tools that they've included, which are quite good, enabling us to mass manage systems, schedule scripts, etc. We use some of the probe features in ConnectWise RMM that do network discovery and monitoring capabilities. ConnectWise RMM helps our team maintain network visibility and proactively address potential issues since the product works effectively at unknown device discovery, making it better than sending someone to the site for a manual discovery. ConnectWise RMM helps in automating security updates and maintaining endpoint security. We appreciate that their NOC team does evaluations on the security updates, allowing us to free up our time and making it a huge timesaver for us. The ability to do deployments through ConnectWise RMM's scripting features allows us to deploy new software or monitor the status of antivirus or system protection software, presenting another measurable benefit for us regarding ROI.
reviewer1898607 - PeerSpot reviewer
Partner Technical Support & Escalation Manager at a tech vendor with 51-200 employees
Real-time dashboards have improved our deployment monitoring and incident response
We are using Opsview ourselves, rather than being a consultant or a reseller. We do not use its auto-discovery feature. We do not utilize its API driven architecture. I do not know what metrics we use to assess the effectiveness of Opsview's hybrid IT monitoring. Overall, I am pretty satisfied with Opsview as it is good for what it does. I do not know if Grafana has any other advantages besides better stats, as I am not involved in that side. Based on my experience, I would still recommend Opsview to others as it is good for what it does. I gave this review a rating of 8.
report
Use our free recommendation engine to learn which Server Monitoring solutions are best for your needs.
880,745 professionals have used our research since 2012.
 

Top Industries

By visitors reading reviews
Performing Arts
13%
Comms Service Provider
10%
Outsourcing Company
9%
Computer Software Company
7%
Computer Software Company
17%
Manufacturing Company
10%
Outsourcing Company
7%
Performing Arts
7%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
No data available
By reviewers
Company SizeCount
Small Business12
Midsize Enterprise5
Large Enterprise9
 

Questions from the Community

What is your experience regarding pricing and costs for Continuum Command?
There are different subscriptions available for ConnectWise RMM that you can choose from. Essentially, our endpoint costs around two dollars and fifty cents per endpoint per month. If we opt for a ...
What needs improvement with Continuum Command?
The pricing for ConnectWise RMM is reasonable, and I feel that we're getting good value for the dollars that we're spending even though I don't have anything to compare it against.
What is your primary use case for Continuum Command?
As an MSP, we utilize ConnectWise RMM for the management of our client environment.
What needs improvement with Opsview Monitor?
There is always room for improvement, and part of the reason we're looking at Grafana is because there are things it can do that Opsview cannot do as well. Grafana does have features that I think m...
What is your primary use case for Opsview Monitor?
Our primary use case is monitoring our deployments.
What advice do you have for others considering Opsview Monitor?
We are using Opsview ourselves, rather than being a consultant or a reseller. We do not use its auto-discovery feature. We do not utilize its API driven architecture. I do not know what metrics we ...
 

Also Known As

Continuum Command, Continuum RMM
Opsview Monitor, Opsview Enterprise
 

Overview

 

Sample Customers

Frontier Business Products, Itek Systems Management, ZLan, Karpel, MySherpa, Arvig, CCSI, Leap Managed IT, eProsper, Pensar, Gordon Flesch, LeadingEdge, NSI, Server Sentry, Computer Consultants, Keystone IT Consulting, Ekaru, Epic Technologies, Rouse Consulting, Empower Information Systems, Computer Solutions Group, The Critical Update, Voice Smart Networks, CMIT Solutions, Preferred Communication Systems, G2 Tech Group, Pulse Business Solutions, Greystone Technology Group, Clare Computer Solutions, Evolve IT Australia
IBM, BT, Cisco, Sky, UPS, Capgemini, Visolit, Fujitsu Services UK, UKCloud, Massachusetts Insitute of Technology, Cornell University, Incomm
Find out what your peers are saying about ConnectWise RMM vs. Opsview and other solutions. Updated: December 2025.
880,745 professionals have used our research since 2012.